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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 11 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

About hiring a car in Oklahoma

Hertz operates across Oklahoma's main travel hubs, with counters at Will Rogers World Airport (OKC) in Oklahoma City, Tulsa International Airport (TUL), and Lawton-Fort Sill Regional Airport (LAW), plus neighbourhood locations in both major cities for hirers not arriving by air. At OKC, the Hertz counter sits in a consolidated Car Hire Centre reached by complimentary shuttle, so allow extra time after landing; at TUL, the counter is inside the terminal and the vehicle is collected from an underground garage roughly 1.5 blocks away. Demand peaks between late spring and early fall, and booking several weeks ahead helps secure preferred vehicle classes at better rates. Oklahoma's turnpike network is largely cashless and runs on an electronic system called PlatePay — Hertz offers a PlatePass add-on for unlimited toll usage at a daily fee; declining it means tolls are billed at the highest undiscounted rate plus a per-day administrative charge. Fuel averages around US$3.44 per gallon for regular unleaded, though prices vary by location. A credit card in the primary driver's name is required at pickup, and Hertz typically places an authorisation hold of around US$200 on that card. International visitors whose licence uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic, for example — must also carry an International Driving Permit alongside the original licence.

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Oklahoma include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oklahoma, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oklahoma.

Will I face unexpected charges at the Hertz counter in Oklahoma when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Oklahoma are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oklahoma charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at Oklahoma City Will Rogers World Airport?

The Hertz counter at Oklahoma City Will Rogers World Airport (OKC) is located at 5201 S Meridian Ave, Oklahoma City, OK 73119. This is an off-terminal location, and Hertz provides shuttle service from the terminal to this address.

When you arrive at OKC, follow the signs to the hire car shuttle area, board the Hertz shuttle, and it will take you directly to the counter. Counter hours at this Oklahoma location are generally Monday through Thursday and Sunday from 08:00 to midnight, Friday from 08:00 to midnight, and Saturday from 07:30 to 22:00. Hours can vary on holidays, so confirm the schedule on your booking confirmation before travel.

If you are arriving on a private flight, Hertz also has an FBO location at Atlantic Aviation (6611 S Meridian Ave) near OKC. For Tulsa International Airport (TUL), the Hertz location is at 7500 E Apache St, Tulsa, OK 74115.

What are Oklahoma's main toll roads and how do they work for a Hertz hire?

Oklahoma has an extensive turnpike network managed by the Oklahoma Turnpike Authority, and understanding it before picking up your Hertz hire will save you money and surprises.

The main toll roads you are likely to use include:

  • Turner Turnpike (I-44): 88 miles between Tulsa and Oklahoma City
  • Will Rogers Turnpike (I-44): 88.5 miles from Tulsa to the Missouri state line
  • H.E. Bailey Turnpike (I-44): 86.4 miles from Oklahoma City towards Lawton and Wichita Falls
  • Cherokee, Cimarron, Creek, and Muskogee Turnpikes (SR-351)

Oklahoma's electronic toll system is called PIKEPASS. It is interoperable with K-Tag and NTTA but is not compatible with E-ZPass. Cash is still accepted at some booths, but most lanes are moving towards electronic payment.

Your Hertz vehicle in Oklahoma will come equipped with a toll device. At the counter you can enrol in a toll programme (typically US$11 to US$25 per day, depending on the plan) that covers tolls automatically, or you can opt out and pay per use. If you opt out and drive a toll road, the charge plus an administrative fee will be billed to your credit card after the hire ends. Toll charges can appear days or even weeks after you return the vehicle.

Can I use E-ZPass on Oklahoma turnpikes with a Hertz hire?

No, E-ZPass is not accepted on Oklahoma turnpikes. Oklahoma uses its own electronic toll system called PIKEPASS, which is interoperable with K-Tag and NTTA but does not work with E-ZPass transponders.

If you are picking up a Hertz hire in Oklahoma and plan to drive the Turner Turnpike between Tulsa and Oklahoma City, the Will Rogers Turnpike, the H.E. Bailey Turnpike, or any other Oklahoma turnpike, you have a few options:

  • Enrol in the Hertz toll programme at the counter, which covers tolls electronically through the vehicle's built-in device
  • Purchase or transfer a personal PIKEPASS before your trip, which can qualify you for discounted toll rates compared to cash payment
  • Pay cash at booths where available, though many lanes are cashless

If you drive through a cashless toll lane without enrolling in a programme, Hertz will bill the toll amount plus an administrative processing fee to your credit card after the hire ends. These charges can appear weeks after you return the vehicle in Oklahoma.

Does Hola Car Rentals offer toll cashback for Oklahoma turnpike charges on a Hertz hire?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz hire in Oklahoma.

Oklahoma has several major turnpikes, including the Turner Turnpike (I-44 between Tulsa and Oklahoma City), the Will Rogers Turnpike, and the H.E. Bailey Turnpike, so toll costs can add up during your trip. The cashback benefit helps offset those expenses.

To claim your refund after returning your Hertz vehicle in Oklahoma:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
  • Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. The cashback covers the lesser of the actual tolls paid or 5% of your booking total. It does not cover traffic fines or parking tickets.

What documents do I need to pick up a Hertz hire car in Oklahoma?

To pick up your Hertz hire in Oklahoma, you must present the following physical documents at the counter:

  • A valid, original driver's licence (not a digital copy) in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit at the Hertz counter in Oklahoma. Even if you prepaid your booking, you must still present a physical major credit card at collection. All documents must be physical originals.

Is there a young driver surcharge for renters under 25 at Hertz in Oklahoma?

Yes, Hertz in Oklahoma applies a young driver surcharge for renters between the ages of 21 and 24. The standard minimum age to hire without an additional fee is 25.

Drivers aged 21 to 24 can hire from Hertz in Oklahoma but will be charged a daily young-renter surcharge at the counter. Based on Hertz's general UK policy, this fee is approximately GBP 10.50 per hire day plus applicable taxes. Additionally, most vehicle classes are restricted for under-25 renters. Typically only smaller categories such as Economy, Compact, and Intermediate sedans or SUVs are available.

Drivers under 21 are generally not permitted to hire from Hertz in Oklahoma. Oklahoma does not have the same state-law exceptions as New York or Michigan, which require hires to drivers aged 18 and over.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived. That exception applies only to Avis and Budget bookings, not to Hertz hires in Oklahoma.

What is the security deposit amount for a Hertz hire in Oklahoma?

When you pick up your Hertz hire in Oklahoma, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United Kingdom, this hold is typically around GBP 240 to GBP 320, though the exact amount can vary based on the vehicle class, location, and season.

A few important points to keep in mind:

  • The hold is not a charge. It temporarily reduces your available credit until the hire is closed and your bank releases it, which can take up to 15 business days after return
  • Only a physical major credit card in the main driver's name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted at the Hertz counter in Oklahoma
  • Premium or speciality vehicles may require a higher hold amount
  • Even if you prepaid your booking, you must still present a credit card for the deposit at collection

Before your trip, notify your bank of your travel dates and confirm you have sufficient available credit to cover both the hold and any expected charges during your Oklahoma hire.

Does Hertz in Oklahoma include travel assistance or medical coverage with my booking?

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to Hertz hires in Oklahoma as well. However, this benefit is available only to non-UK customers. Residents of the UK and Ireland do not qualify.

If you are visiting Oklahoma from outside the UK and something goes wrong during your Hertz hire, such as a medical emergency on the Turner Turnpike or a breakdown in a remote area of the state, the travel assistance coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, 7 days a week, contact Terrawind directly:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage terms and limits that apply to your Oklahoma hire.

What is the difference between Hertz airport and Hertz Local Edition locations in Oklahoma?

Hertz operates both on-airport counters and off-airport Hertz Local Edition (HLE) locations across Oklahoma, and the main difference is cost and convenience.

Airport locations, such as the Hertz counter at Oklahoma City Will Rogers World Airport (OKC) at 5201 S Meridian Ave and the Tulsa International Airport (TUL) location at 7500 E Apache St, are designed for travellers arriving by air. They typically include airport concession fees and customer facility charges in the hire rate, which can make them more expensive than off-airport options.

Hertz Local Edition locations in Oklahoma, such as the OKC North site at 6605 NW Expressway and several Tulsa locations, are off-airport branches that generally do not carry the same airport surcharges. This can make them a more affordable option if you do not need to pick up the vehicle immediately upon landing.

Key considerations when choosing between the two for your Oklahoma Hertz hire:

  • Airport locations offer direct shuttle access from the terminal and extended hours
  • HLE locations may require arranging your own transport from the airport
  • Your booking confirmation will show which location applies and any fees due at collection
How does the fuel policy work for a Hertz hire in Oklahoma?

Hertz hires in Oklahoma follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your Oklahoma hire:

  • At collection: check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer
  • During the hire: use the correct fuel type as shown in the vehicle. Keep your fuel receipts in case of any dispute
  • Before return: refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive

If you return the Hertz vehicle in Oklahoma with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Oklahoma locations, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. Ask the Hertz agent at collection about the nearest fuel stations to the return location.

Can I add an additional driver to my Hertz hire in Oklahoma?

Yes, you can add an additional driver to your Hertz hire in Oklahoma, either as part of your rate or for a fee paid at the counter.

If your booking confirmation shows that an additional driver is included, the first extra driver is free of charge. If it is not included, Hertz in Oklahoma charges approximately US$13.50 per hire day plus applicable taxes for each additional driver, with a maximum cap of US$189 plus taxes for the hire period.

Requirements for adding a driver at the Hertz counter in Oklahoma:

  • The additional driver must be present at collection and show a valid driver's licence
  • They must meet the minimum age requirement. Drivers under 25 may be subject to a young-driver surcharge
  • If their licence uses a non-Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Oklahoma are covered by the vehicle's protections such as CDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections.

Does my Hertz hire in Oklahoma include insurance cover?

The insurance and protection cover included in your Hertz hire in Oklahoma depends on the rate plan you selected when booking through Hola Car Rentals.

The two main types of cover to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz hire vehicle itself. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW does not cover damage you cause to other vehicles or people
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Oklahoma. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover up to GBP 240,000 is strongly recommended

Check your Hola Car Rentals booking confirmation to see exactly which protections are listed as included in your Oklahoma hire. At the Hertz counter, review the hire agreement carefully before signing and confirm that the cover matches your confirmation. Decline any add-ons you did not select during booking, and contact support if you are charged for something not shown on your confirmation.

Can I pick up my Hertz hire in Oklahoma City and return it in Tulsa?

Yes, one-way hires between Oklahoma City and Tulsa are generally possible with Hertz in Oklahoma, but a drop-off fee may apply depending on the route, vehicle class, and dates.

When booking a one-way Hertz hire in Oklahoma through Hola Car Rentals, the drop-off fee will be displayed on the rate details page under the section labelled as charges due at destination. This fee is set by Hertz and is not included in the prepaid rate. It is paid at the counter when you pick up the vehicle.

A few things to keep in mind for one-way hires in Oklahoma:

  • The drop-off fee is route-specific and can vary by season and vehicle class. Premium or large SUV categories often carry higher fees
  • The fee is separate from fuel, tolls, and taxes
  • If the Hertz counter charges a different drop-off fee than what appears on your booking confirmation, keep all paperwork and contact support. Hola Car Rentals' No Extra Charges© Coverage may apply if the fee was not disclosed
  • Cross-border one-way hires, such as returning the vehicle outside Oklahoma or outside the United Kingdom, may be restricted or require prior approval from Hertz

Always confirm the drop-off fee on your confirmation before completing your Oklahoma hire.

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