Enterprise Car Hire
in Melbourne Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating in Melbourne Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Melbourne Orlando.

No. With Hola Car Rentals, all costs and charges for your booking in Melbourne Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Melbourne Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Melbourne Orlando International Airport (MLB) is located on the first floor of the Rental Car Facility, directly accessible by walking across from baggage claim. No shuttle, train, or consolidated hire centre is required.

Simply follow the signs from baggage claim to the Rental Car Facility and proceed to the Enterprise desk to present your documents, sign the hire agreement, and collect your keys.

The Enterprise counter at Melbourne Orlando operates daily from 08:00 to 23:59. After-hours returns are not available at this location, so plan your drop-off accordingly. If you are collecting from the off-airport Enterprise branch at 920 S Harbour City Blvd, you will need to arrange your own transport there, as no airport shuttle connects the two locations.

To pick up your Enterprise hire car in Melbourne Orlando, you must bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, for the excess authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for travellers arriving internationally)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or Latin script, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Enterprise counter in Melbourne Orlando. Debit and prepaid cards are not accepted for the excess authorisation hold.

Florida's toll roads are almost entirely cashless, and your Enterprise hire car in Melbourne Orlando will include an electronic toll device or plate-based billing system already installed in the vehicle.

At the Enterprise counter in Melbourne Orlando, you have two options:

• Purchase the Enterprise TollPass programme at US$4.95 per day when toll roads are used, which covers your tolls through the vehicle's built-in transponder compatible with Florida's SunPass and E-PASS systems
• Decline the programme and pay per use, in which case tolls are captured via Toll-by-Plate (a photo of your number plate), billed to Enterprise as the registered owner, and then passed to you with added administrative fees

If you plan to use your own visitor toll pass, inform the Enterprise agent at pickup in Melbourne Orlando and ask them to deactivate the vehicle's default device to avoid duplicate charges.

Note that toll charges can appear on your card days or even weeks after your hire ends, as toll agencies process invoices in batches. There are no congestion charges or emissions zones in Melbourne Orlando or anywhere in Florida.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Enterprise hire in Melbourne Orlando and lets you recover up to 5% of your total booking value for tolls paid during the hire period.

Florida's toll roads use the SunPass and E-PASS cashless systems, so tolls are common on motorways around the Melbourne Orlando area and on routes towards Orlando, Miami, or other Florida cities. Any tolls you pay, whether through the Enterprise TollPass programme or directly, are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the Enterprise hire agreement, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

When collecting your Enterprise hire car at Melbourne Orlando International Airport (MLB), several mandatory fees and taxes are added on top of the base rate. These are standard for airport hires in Florida and include:

• Airport concession fee: 10% of gross hire receipts, paid to the airport authority
• Customer Facility Charge (CFC): a per-hire charge specific to MLB airport operations
• Florida State Hire Car Surcharge: US$2.00 per day
• Energy fee: US$0.99 per day
• Licence recovery fee: US$1.99 per day
• Port recovery fee: US$3.95 as a one-off charge
• Florida sales tax: 6% applied to the base rate and most fees, with possible local surcharges

Because Melbourne Orlando is a smaller regional airport than Orlando International (MCO), the overall airport fee burden tends to be lower, though the same categories apply. These charges are mandatory for all Enterprise airport collections at MLB and cannot be waived.

Your booking confirmation will show which fees are included in your prepaid rate and which are payable at the Enterprise desk in Melbourne Orlando at collection.

Yes, a physical major credit card in the main driver’s name with the driver’s name printed on the card is required to collect your Enterprise hire car in Melbourne Orlando.

At the Enterprise counter, a temporary security hold will be placed on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and Enterprise's policies at the Melbourne Orlando location.

Important points to note:

• Debit cards and prepaid cards are not accepted for the security deposit
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
• The card must be physically present and have the driver’s name printed on it
• Even if you prepaid your booking, you must still present a credit card at the Enterprise desk in Melbourne Orlando
• The hold reduces your available credit until your bank releases it after the hire, which can take up to 15 working days

Bring a backup credit card in your name in case your primary card is declined.

The minimum age to hire a car from Enterprise in Melbourne Orlando without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-driver surcharge at the Enterprise desk.

In Florida, Enterprise applies the standard US policy:

• Drivers 25 and older: no age surcharge
• Drivers 21 to 24: young-driver surcharge applies, payable at the Melbourne Orlando desk
• Drivers under 21: generally not eligible to hire

Vehicle class restrictions also apply for under-25 drivers at Enterprise in Melbourne Orlando. Categories such as full-size, SUV, premium, luxury, convertible, and minivan are typically restricted to drivers aged 25 and over. Economy, compact, and intermediate classes are usually available to younger drivers.

Note that if you are from Latin America or the Caribbean and aged 21 to 24, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee, but this exception does not apply to Enterprise. Always check your booking confirmation for the exact surcharge amount applicable to your Enterprise hire in Melbourne Orlando.

Enterprise hires in Melbourne Orlando follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return:

• At collection, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Melbourne Orlando return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Melbourne Orlando with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Florida fuel prices are generally around US$3.20 per gallon, though prices near Melbourne Orlando can spike during major launch events at Kennedy Space Center due to increased demand. Refuelling near the airport before returning your Enterprise car is the most cost-effective approach.

Yes, you can add an additional driver to your Enterprise hire in Melbourne Orlando, either as part of your rate or by paying a fee at the counter.

For Enterprise in Melbourne Orlando, the additional driver fee is US$15 per day when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the Enterprise desk.

Requirements for adding an additional driver at the Enterprise desk in Melbourne Orlando:

• The additional driver must be present at collection with a valid, physical driver’s licence
• They must meet the minimum age requirements (25 without surcharge, or 21 to 24 with a young-driver surcharge)
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement in Melbourne Orlando are covered by the vehicle's protections such as CDW and liability cover. Anyone driving who is not named on the contract may void those protections entirely.

Yes, driving around Melbourne Orlando has several quirks that can catch first-time visitors off guard, and knowing them before collecting your Enterprise hire will help you plan better.

• SR-520 features long straight stretches interrupted by drawbridges over the Indian River Lagoon. Drawbridge openings give priority to marine traffic and can cause unexpected delays with little warning
• SR-518 (Eau Gallie Blvd) has misaligned exits near Patrick Space Force Base that can trap GPS-following drivers in security detours
• I-95 south of Melbourne Orlando is actively enforced by mobile speed units, with 70 mph zones strictly monitored. Speed fines can be mailed internationally
• SR-401 and SR-3 causeways can be closed for hours during SpaceX or NASA launches, sometimes without notice to visitors. If you have your Enterprise hire during a launch window, allow extra time on these routes
• Heavy RV and semi-truck traffic on SR-404 towards Kennedy Space Center is common and can slow progress significantly during launch-related convoys

There are no congestion charges, emissions zones, or city-centre driving fees in Melbourne Orlando. Florida has no equivalent to London's ULEZ or similar urban access schemes.

Yes, one-way hires are possible with Enterprise in Melbourne Orlando, but a drop-off fee may apply depending on your destination.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. Common patterns for Enterprise one-way hires originating in Melbourne Orlando include:

• Melbourne Orlando to another Florida city such as Miami or Tampa: a drop-off fee typically applies and will be shown under the "To pay at destination" section during booking
• Melbourne Orlando to Orlando International Airport (MCO): given the short distance, this route may not incur a drop-off fee, but always confirm during checkout
• Cross-state or long-distance one-ways: fees are generally higher and some routes may not be permitted

The drop-off fee is always shown on the Hola Car Rentals booking details page before you confirm your reservation. It cannot be prepaid and is paid directly to Enterprise at the Melbourne Orlando collection point or at the return location.

If the Enterprise counter charges a higher drop-off fee than what appeared on your booking confirmation, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply.

If your flight is delayed, Enterprise in Melbourne Orlando will hold your reservation for up to 24 hours from the original scheduled collection time, provided you arrive during counter opening hours.

The Enterprise counter at Melbourne Orlando International Airport (MLB) is open daily from 08:00 to 23:59. After-hours collections are not available, so if your delay pushes your arrival past midnight, you will need to wait until the counter reopens the following morning.

Key points to note:

• Delays under 24 hours: your Enterprise booking in Melbourne Orlando is held automatically. No action is required, but ensure you arrive while the counter is open
• Delays over 24 hours: contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible. Changes are not guaranteed but the team will assist where possible
• If you miss the 24-hour hold window without contacting support, the booking may be forfeited with no refund

Melbourne Orlando International Airport is a smaller regional airport, so the Enterprise counter serves a limited number of flights. Confirming your arrival time in advance is always advisable.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can help in the event of a medical emergency, accident, or other covered situation during your Enterprise hire in Melbourne Orlando.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Enterprise hire in Melbourne Orlando, including on remote stretches of SR-520, SR-404, or I-95, contact the Terrawind assistance line immediately:

• Phone (toll-free or collect): +1 888 980 9992, available 24/7
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Always follow the instructions of the assistance coordinator before incurring expenses, as some reimbursements require prior authorisation.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. Check your booking confirmation for the exact coverage terms applicable to your Enterprise hire in Melbourne Orlando.