Enterprise Car Hire
in Hebron

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hebron, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hebron.

No. With Hola Car Rentals, all costs and charges for your booking in Hebron are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hebron charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter in Hebron is located at 3057 Terminal Dr, Hebron, KY 41048, inside Cincinnati/Northern Kentucky International Airport (CVG). The counter is on the same level as baggage claim. After collecting your bags, follow the "Car Hire" signs and you will reach the Enterprise desk directly.

Once you complete check-in at the counter, an agent will direct you to the parking level where your vehicle is waiting. Travellers who have arrived before 9 AM report the process is especially quick when there are no queues.

Enterprise also offers shuttle or airport pick-up services from the CVG terminal if needed. The counter operates daily from 06:00 to 23:59, so late arrivals are covered. There are no separate downtown or city-centre Enterprise locations in Hebron; all operations run through this single airport facility.

The Enterprise location in Hebron at CVG airport is open daily from 06:00 to 23:59, Monday through Sunday. This means the counter is staffed for nearly the full day, including late evening arrivals.

If your flight lands close to midnight, Enterprise staff in Hebron have been noted by travellers as available and helpful even when other hire companies have already closed for the night. There is only one Enterprise facility in Hebron, located at 3057 Terminal Dr, so all pickups and returns go through this same location.

Keep in mind that counter hours can change on public holidays. Always confirm hours on your hire agreement and plan your arrival accordingly. If you experience a flight delay of less than 24 hours, Enterprise in Hebron will hold your reservation. For delays beyond 24 hours, contact your booking provider as soon as possible.

Yes, toll roads can affect your Enterprise hire in Hebron, particularly if you drive towards Louisville or cross into Southern Indiana.

The primary toll system in the region is RiverLink, which operates on the bridges connecting Louisville and Southern Indiana, including the John F. Kennedy Memorial, Abraham Lincoln, and Lewis and Clark bridges. Kentucky toll roads are entirely cashless, meaning there are no toll booths and payment is collected electronically by photographing your number plate.

Your Enterprise vehicle in Hebron will come equipped with an electronic toll device. At the counter you can choose between:

• An unlimited toll package, typically costing between US$11 and US$25 per day
• A pay-per-use option, where Enterprise charges you the actual toll amount plus an administrative processing fee after the hire ends

If you prefer to use your own transponder, such as an E-ZPass, inform the Enterprise agent in Hebron at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges. Toll charges can appear on your card weeks after the hire ends, as agencies process invoices in batches.

Yes, you can get cashback on tolls paid during your Enterprise hire in Hebron through the Hola Car Rentals Tolls Cashback benefit, which is included on all bookings.

If you drive on toll roads near Hebron, such as the RiverLink bridges towards Louisville, you can claim back up to 5% of your total booking value for tolls paid during the hire period. For example, if your booking total is US$400, the maximum cashback is US$20. If your actual tolls were less than that cap, you receive the exact toll amount back.

To claim, email [email protected] within 30 days of returning your Enterprise vehicle in Hebron. Include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Enterprise counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

When collecting your Enterprise hire in Hebron, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in Hebron. Debit and prepaid cards are not accepted for the authorisation hold; only a major credit card in the main driver’s name qualifies.

At the Enterprise counter in Hebron, a temporary authorisation hold is placed on your credit card at pickup. For standard vehicles hired in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, season, and Enterprise's local policy at the Hebron CVG location.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days.

A few important points to bear in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the deposit
• Debit cards and prepaid cards are not accepted
• Premium or specialised vehicle classes may require a higher hold amount
• Bring a backup credit card in case your primary card is declined

Before swiping at the Enterprise desk in Hebron, ask the agent to confirm the exact authorisation amount so there are no surprises.

Yes, you can add an additional driver to your Enterprise hire in Hebron, either as part of your rate or by paying a fee at the counter.

For Enterprise in Hebron, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals bookings include one additional driver at no extra cost; check your confirmation for the line "Additional driver free of charge" to see if this applies to your reservation.

Requirements for adding a driver at the Enterprise counter in Hebron:

• The additional driver must be present at pickup with a valid driving licence
• They must meet the minimum age requirements for the Hebron location
• If their licence uses a non-Latin alphabet, they will also need an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone who drives the Enterprise vehicle in Hebron without being named on the contract may void those coverages.

The minimum age to hire a car with Enterprise in Hebron, Kentucky, without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hire surcharge on top of the base rate.

Kentucky does not have a state law requiring hires to drivers under 21, so the minimum eligible age at the Hebron Enterprise location is 21. Drivers under 25 should also be aware of vehicle class restrictions; categories such as full-size SUVs, minivans, luxury, and premium vehicles are typically reserved for renters aged 25 and older.

If you are between 21 and 24, the safest vehicle classes to book at the Hebron Enterprise counter are economy, compact, intermediate, and compact SUV categories.

All standard requirements still apply regardless of age:

• A valid driving licence in good standing
• A major credit card in the main driver’s name for the security deposit
• Any required International Driving Permit if the licence uses a non-Latin alphabet

Yes, most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, which can be valuable if you encounter an emergency during your Enterprise hire in Hebron or while driving in the surrounding region.

This benefit is particularly relevant if you experience a medical emergency, need legal assistance after an accident, or face flight cancellation or baggage loss by the airline. Cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. If you are a US or Canadian resident collecting your Enterprise vehicle in Hebron, this cover is not available to you. It also does not cover damage to the hire vehicle itself; that is handled separately by CDW/LDW.

Enterprise hires in Hebron follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel gauge with the Enterprise agent and ensure the starting level is recorded on your hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Hebron CVG facility.

When returning your vehicle, refuel within approximately 10 miles of the Enterprise return location at 3057 Terminal Dr in Hebron. Keep your final fuel receipt as proof in case of any dispute.

If you return the car below the recorded starting level, Enterprise may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service or administrative fee

For after-hours returns at the Hebron location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone. Using the correct fuel type is also important; wrong-fuel incidents are not covered by the fuel policy and may generate separate charges.

The Enterprise counter in Hebron operates daily from 06:00 to 23:59, which covers most late-night arrivals and returns. For returns outside staffed hours, you should confirm after-hours key drop procedures directly with the Enterprise agent at the Hebron CVG location when you pick up the vehicle.

If you do return after hours, keep the following in mind:

• Take photos of the vehicle's condition, fuel gauge, and odometer before leaving the car
• Keep your final fuel receipt to document that the tank was returned full
• Follow any key-drop instructions provided by Enterprise at the Hebron counter

Note that when you drop a vehicle outside staffed hours, your liability for the car may continue until an Enterprise agent formally checks it in at the Hebron facility. The standard grace period for returns is typically 30 minutes beyond your agreed return time; returning late beyond that window may result in additional hourly or daily charges.

Yes, one-way hires are possible with Enterprise in Hebron, but a drop-off fee may apply depending on your return location.

When booking a one-way hire from the Hebron CVG Enterprise location, the drop-off fee is calculated based on the specific route, vehicle class, and distance. Common patterns include:

• Same-city airport to downtown: often no drop-off fee
• Hebron to another city in the same region or state: a drop-off fee typically applies
• Long-distance or cross-country routes: fees are usually higher and some routes may not be permitted

The drop-off fee for your Enterprise hire from Hebron will be shown during the booking process under the "To pay at destination" section. This fee cannot be prepaid and is settled directly at the Enterprise counter.

Cross-border one-way hires, such as driving from Hebron into Canada, may be restricted or require prior approval from Enterprise. Always confirm cross-border permissions on your hire agreement before departing the Hebron location.

Yes, Enterprise in Hebron accepts valid foreign driving licences, but there are important conditions depending on the language and alphabet of your licence.

If your licence is written in a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence at the Enterprise counter in Hebron. The IDP is a translation document only and cannot be used without the original licence.

If your licence uses a Latin alphabet but is not in English, an IDP is strongly recommended, though not strictly required in most cases.

Key points to remember when collecting your Enterprise hire in Hebron with a foreign licence:

• Always bring the physical original licence; digital copies are not accepted
• Obtain your IDP in your home country before travelling, as US issuers such as AAA do not issue IDPs to non-US licence holders
• The IDP must be carried together with your original licence at all times
• All additional drivers must also meet the same document requirements at the Hebron Enterprise counter