About hiring a car with Dollar at The Venetian Hotel, Las Vegas
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar at The Venetian Hotel Las Vegas include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating at The Venetian Hotel Las Vegas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at The Venetian Hotel Las Vegas.
Will I face unexpected charges at the Dollar counter at The Venetian Hotel Las Vegas when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking at The Venetian Hotel Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at The Venetian Hotel Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar hire counter at The Venetian Hotel Las Vegas?
The Dollar hire counter and vehicle collection area at The Venetian Hotel Las Vegas are located inside the hotel's main self-parking garage, accessible via lifts from the casino level.
To reach the Dollar counter, you can take one of two routes:
- From the main hotel check-in area, walk indoors through the casino floor following signs for Guest Elevators and Self-Parking, then take the lift down to the designated hire floor.
- If arriving by taxi or rideshare with luggage, ask to be dropped directly at the self-parking garage entrance to minimise walking distance.
The Dollar collection point is shared with guests of the neighbouring Palazzo, as both towers utilise the same centralised self-parking garage facility. No shuttle or external transport is needed from within the hotel, making this a convenient option compared to travelling to Harry Reid International Airport's off-site Rent-A-Car Centre.
What are the opening hours for Dollar at The Venetian Hotel Las Vegas?
Counter hours for Dollar at The Venetian Hotel Las Vegas are limited compared to the 24-hour airport facility at Harry Reid International Airport.
Based on available information for nearby Strip locations, the Dollar desk at this on-site garage operates during daytime hours only, with some Strip sites running from 7 a.m. to 1 p.m. daily. Hours may vary by day and season, so it is important to confirm the exact schedule before your arrival.
Key points to bear in mind:
- If you plan an early morning or late-night collection, the Dollar counter at The Venetian Hotel Las Vegas may not be open, and you may need to organise collection at the airport Rent-A-Car Centre at 7135 Gillespie Street instead.
- After-hours vehicle return to the self-parking garage is generally straightforward, as the garage is well-lit and accessible 24/7, but confirm key-drop procedures with Dollar at the time of collection.
- Always check your booking confirmation for the specific operating hours associated with your reservation.
What additional fees should I expect when hiring a Dollar vehicle at The Venetian Hotel Las Vegas?
Hiring a Dollar vehicle at The Venetian Hotel Las Vegas involves a layered fee structure that is higher than most off-Strip or airport locations, and it is important to budget for these costs in advance.
The main fees to expect include:
- Nevada state hire surcharge: 10% of the base rate.
- Nevada state sales tax: 6.85%.
- Clark County tax: 2%.
- Hotel Concession or Commission Fee Recovery (HCFR): up to 32% at Strip hotel locations like The Venetian Hotel Las Vegas. This fee is charged by the hotel to the hire company and passed on to the customer, and it is among the highest on the Las Vegas Strip.
In total, the combined surcharges at The Venetian Hotel Las Vegas can significantly exceed what you would pay at an off-airport city location or even at Harry Reid International Airport's Rent-A-Car Centre. The convenience of collecting your Dollar vehicle on-site at the hotel may offset some of this cost if you are already staying there, but it is worth comparing rates before booking.
Your booking confirmation will show which taxes and fees are included in your prepaid rate versus what is payable at the Dollar counter upon collection.
Are there toll roads near The Venetian Hotel Las Vegas for Dollar hire drivers?
No, there are no toll roads anywhere in Nevada, so Dollar hire drivers based at The Venetian Hotel Las Vegas will not encounter any toll charges on public highways, interstates, or state routes within the state.
Common routes you can drive toll-free include:
- I-15 towards the California or Utah state borders.
- US-95 towards Henderson or the north-west.
- SR-160 towards Valley of Fire State Park (note: state park entry fees of around US$10 per vehicle apply at the booth but are not tolls).
Because Nevada has no toll infrastructure, there is no need to enrol in a transponder scheme such as PlatePass (used by Dollar in states with tolls) during your hire at The Venetian Hotel Las Vegas. No penalties or violations can occur from skipping a toll scheme here.
If you plan to drive your Dollar hire beyond Nevada into California, toll roads do exist there, including FasTrak-operated express lanes and bridges. In that case, the Tolls Cashback benefit included with your booking can help offset those costs.
What documents do I need to collect my Dollar hire at The Venetian Hotel Las Vegas?
To collect your Dollar hire at The Venetian Hotel Las Vegas, you must bring a complete set of physical documents. Digital copies are not accepted at the counter.
Required documents include:
- Your booking confirmation or printed voucher from your reservation.
- A valid, original driving licence in the main driver’s name (not expired).
- A passport or valid government-issued photo ID.
- A major credit card physically in the main driver’s name, with the name printed on the card, for the security authorisation hold. Debit and prepaid cards are not accepted.
- Round-trip flight or cruise tickets if you are visiting from abroad.
If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original licence.
All named drivers must be present at the Dollar counter at The Venetian Hotel Las Vegas with their own valid licence and ID to be added to the hire agreement.
Does Dollar at The Venetian Hotel Las Vegas require a credit card for the deposit?
Yes, a physical major credit card in the main driver’s name is required at the Dollar counter at The Venetian Hotel Las Vegas to cover the security authorisation hold at collection.
Key points about the deposit:
- The card must be a major credit card (Visa, Mastercard, Amex, or similar) with the driver’s name printed on it. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted.
- A typical security hold for a standard vehicle in the United States is approximately US$300 to US$400, though the exact amount is set by Dollar at the counter and may vary by vehicle class or hire duration.
- The hold temporarily reduces your available credit but is not a charge. It is released after you return the vehicle, though your bank may take up to 15 working days to reflect the release.
- If your primary card is declined at The Venetian Hotel Las Vegas counter, you may present a second credit card in your own name. A third-party’s card is never accepted.
It is advisable to notify your bank of your travel plans before arriving at the Dollar counter to prevent fraud blocks on an in-person authorisation.
Can I get Tolls Cashback on my Dollar hire from The Venetian Hotel Las Vegas?
Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Dollar hires collected at The Venetian Hotel Las Vegas, and it applies whenever you pay tolls during your hire period.
Since Nevada itself has no toll roads, this benefit is most relevant if you drive your Dollar hire into neighbouring states such as California, where FasTrak-operated toll roads and bridges are common.
How the cashback works:
- You receive up to 5% of your total booking value back for tolls paid during the hire.
- Example: if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).
- To claim, email [email protected] within 30 days of returning your Dollar vehicle, with your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges.
- Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval.
This benefit does not mean tolls are prepaid. You still pay tolls normally during the hire and claim reimbursement afterwards.
How does the Dollar collection process work if I fly into Harry Reid Airport instead of going directly to The Venetian Hotel Las Vegas?
If you fly into Harry Reid International Airport (LAS) and plan to collect your Dollar hire there before travelling to The Venetian Hotel Las Vegas, the process involves an off-airport consolidated facility rather than a terminal counter.
Step-by-step process from the airport:
- After collecting your luggage, follow signs to the hire car shuttle stop outside the terminal.
- Board the blue hire car shuttle bus, which runs continuously to the off-airport Rent-A-Car Centre at 7135 Gillespie Street, Las Vegas, NV 89136. The shuttle ride takes approximately 5 to 10 minutes.
- At the Rent-A-Car Centre, proceed to the Dollar counter to complete paperwork and collect your vehicle.
- Drive to The Venetian Hotel Las Vegas, approximately 3 miles from the centre. Using back roads such as Swenson Street to Koval Lane can help you avoid Strip congestion.
Allow a realistic total of 45 to 90 minutes from landing to driving away: roughly 20 to 30 minutes for baggage and the shuttle, 15 to 30 minutes at the Dollar counter, and 10 to 20 minutes to reach The Venetian Hotel Las Vegas. Allow extra time during busy periods.
Alternatively, if you are already staying at The Venetian Hotel Las Vegas, collecting your Dollar hire directly from the hotel's self-parking garage avoids the airport trip altogether.
Is there a young driver surcharge for under-25 renters at the Dollar counter at The Venetian Hotel Las Vegas?
Yes, a young driver surcharge applies to renters aged 21 to 24 at the Dollar counter at The Venetian Hotel Las Vegas, as Nevada follows the standard US hire policy for underage drivers.
Key details for young drivers:
- The minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay a daily young-renter fee. For Dollar (part of the Hertz group), this fee is approximately US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes.
- Drivers under 21 are generally not permitted to hire at The Venetian Hotel Las Vegas location.
- Certain vehicle classes, including full-size, SUV, luxury, premium, convertible, minivan, and van categories, are typically restricted to drivers aged 25 and over. Economy, compact, and intermediate vehicles are usually available to younger drivers.
- The young driver surcharge is paid directly at the Dollar counter at The Venetian Hotel Las Vegas and is not included in your prepaid booking rate.
If you are between 21 and 24 and from Latin America or the Caribbean, check your booking confirmation to see whether an underage fee waiver applies through Avis or Budget instead, as Dollar does not offer this exception.
How do I add an additional driver to my Dollar hire at The Venetian Hotel Las Vegas?
Yes, you can add an additional driver to your Dollar hire at The Venetian Hotel Las Vegas, either as an included benefit or for a fee payable at the counter, depending on your rate.
How to add an additional driver:
- Check your booking confirmation first. If it states Additional Driver Free of Charge, the first extra driver is included at no cost. If not, a daily fee applies.
- For Dollar (Hertz group) at The Venetian Hotel Las Vegas, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes.
- The additional driver must be physically present at the Dollar counter at The Venetian Hotel Las Vegas at collection with their own valid driving licence and photo ID.
- If the additional driver’s licence is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit.
- Both the main driver and the additional driver must sign the hire agreement. Only named drivers on the agreement are covered by the hire protections.
Do not allow anyone not listed on the Dollar hire agreement to drive the vehicle, as this can void your cover and incur additional charges.
What is the fuel policy for Dollar hires at The Venetian Hotel Las Vegas?
Dollar hires at The Venetian Hotel Las Vegas follow a Full-to-Full fuel policy by default, meaning you receive the vehicle with a full tank and must return it full to avoid fuel charges.
What to do at collection:
- Check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge.
- Ask the agent for the nearest petrol station to the return location.
What to do at return:
- Refuel within approximately 10 miles or 15 kilometres of the return point so the gauge does not drop before you arrive.
- Keep your fuel receipt showing the date, time, and station address as proof.
- If returning after hours to The Venetian Hotel Las Vegas self-parking garage, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.
If you return the Dollar vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus an administrative fee. Returning the tank full is always the most economical option.
What insurance cover is included with a Dollar hire at The Venetian Hotel Las Vegas?
The insurance and protection options included with your Dollar hire at The Venetian Hotel Las Vegas depend on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the counter.
Common cover types to understand:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess. CDW and LDW do not cover damage to third parties.
- Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others. In Nevada, the minimum liability cover may be included, but limits can be low. Adding supplementary liability up to US$300,000 is strongly recommended.
- CDW and LIS together do not cover your personal injuries (which require Personal Accident Insurance) or your belongings (which require Personal Effects Cover).
At the Dollar counter at The Venetian Hotel Las Vegas, the agent may offer additional products. Decline anything not on your confirmation if you do not want it, and verify that your agreement matches what your booking shows before signing.
Does Travel Assistance apply to my Dollar hire at The Venetian Hotel Las Vegas?
Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, including Dollar hires at The Venetian Hotel Las Vegas, but it does not apply to customers who are residents of the United States or Canada.
If you are eligible, the cover includes:
- Travel insurance with medical cover for up to 5 passengers in the vehicle.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
This benefit is particularly useful if you experience a medical emergency or accident while driving your Dollar hire away from The Venetian Hotel Las Vegas, for example on a longer drive towards Valley of Fire or the Nevada desert, where medical facilities may be distant.
To activate assistance at any time, call the 24-hour line at +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
This cover is not a substitute for CDW or LDW on the Dollar vehicle itself, and it does not cover pre-existing medical conditions. Check your booking confirmation for the exact terms applicable to your reservation.
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