Dollar Car Hire
in Texas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Texas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Texas.

No. With Hola Car Rentals, all costs and charges for your booking in Texas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Texas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Dollar hire car in Texas, you must present all of the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A passport or government-issued photo ID (passport strongly recommended at Texas airports)
• Your booking confirmation or printed voucher
• A major credit card with the driver’s name printed on the card, in the main driver’s name, with sufficient available credit for the excess hold

All documents must be physical originals. Digital copies are not accepted at the Dollar counter in Texas. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended even if not strictly required.

Debit and prepaid cards are not accepted for the excess hold. Bring a backup credit card in your name in case your primary card is declined.

Texas generally recognises valid foreign driver’s licences, so an IDP is not always mandatory when hiring from Dollar in Texas. However, there are important exceptions.

• If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic/Russian), an IDP is mandatory and must accompany your original licence at the Dollar counter
• If your licence is not in English but uses Latin characters, an IDP is strongly recommended as a translation document
• An IDP is never a standalone document; it must always be presented together with your original licence

If you think you may need an IDP, obtain it in your home country before travelling to Texas. U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders. The Dollar desk in Texas follows both state rules and the rental partner’s own requirements, so carrying an IDP removes any risk of being turned away at the counter.

Texas has extensive cashless toll networks across its major metropolitan areas, and this directly affects your Dollar hire in Texas. Almost no cash toll booths remain, so all Dollar vehicles come equipped with an electronic toll device (transponder or plate-based billing).

At the Dollar counter in Texas, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$25 per hire day, covering all toll usage during your hire period
• Pay per use: the actual toll amounts plus daily or administrative processing fees are billed to your credit card, sometimes days or weeks after you return the vehicle

Estimated daily toll costs in Texas vary by city:

• Dallas and DFW area: approximately US$5 to US$20 per day
• Houston: approximately US$5 to US$20 per day
• Austin: approximately US$3 to US$15 per day
• San Antonio: approximately US$2 to US$10 per day

If you plan to use your own transponder, inform the Dollar agent at pickup so they can deactivate the vehicle’s default device and help you avoid duplicate charges. Do not move toll devices between vehicles, as this can result in penalties.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Texas.

Given that Texas toll roads in Dallas, Houston, Austin, and San Antonio can add up to US$5 to US$20 or more per day, this benefit can meaningfully offset your costs.

To claim your cashback after returning your Dollar vehicle in Texas:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the Dollar counter, and a toll receipt or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that Tolls Cashback reimburses toll charges only, not traffic fines or administrative fees.

The minimum age to hire a Dollar in Texas without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire in Texas but will be charged a daily young-driver surcharge at the Dollar counter.

For Dollar, Hertz, and Thrifty, the young-driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes.

Additional restrictions apply to drivers under 25 in Texas:

• Most vehicle classes are restricted to renters aged 25 and older, including full-size, SUV, minivan, luxury, premium, and convertible categories
• Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes
• A valid driver’s licence and a major credit card in the main driver’s name are still required regardless of age

Texas does not have the same state-law exceptions as New York or Michigan, so the Dollar partner’s standard policy applies. If you are under 25 and planning to hire in Texas, confirm your eligible vehicle class before booking to avoid surprises at the counter.

When you pick up your Dollar hire car in Texas, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until your bank releases it after you return the vehicle.

Typical security deposit holds in the United States range from approximately US$300 to US$400 for standard vehicles, though the exact amount at the Dollar counter in Texas depends on the vehicle class, location, and season. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at Dollar in Texas:

• The card must be a major credit card (not debit or prepaid) with the driver’s name printed on the card
• The card must be in the main driver’s name
• You must have sufficient available credit to cover the hold plus any expected charges
• Digital wallets and virtual card numbers are not accepted at the counter

After you return the vehicle, the Dollar desk releases the hold, but your bank controls when it reappears in your available balance, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Texas to prevent fraud blocks.

The coverage included in your Dollar hire in Texas depends on the rate plan selected at booking. It is important to understand what each type of coverage does and does not protect.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Dollar hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Dollar vehicle in Texas. Some U.S. states require a minimum level of liability coverage, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Texas hire.

What is not covered by either protection:

• Your own personal injuries (requires PAI)
• Your personal belongings (requires PEC)
• Damage from prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, undercarriage, and roof damage unless specifically included

Always review your booking confirmation and the Dollar hire agreement at the Texas counter to confirm exactly which coverages are active and what deductibles apply.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to your Dollar hire in Texas as well. However, this benefit does not apply to residents of the United States or Canada.

If you are driving on Texas highways and experience a medical emergency, need legal assistance after an accident, or face a flight cancellation or airline baggage loss, the included travel assistance can help. Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To get help 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you contact them, provide your full name, your Hola Car Rentals confirmation number, your location in Texas, and a brief description of what happened. This coverage does not replace CDW or LDW for damage to the Dollar vehicle, nor does it cover third-party liability. Always check your booking confirmation for the exact terms and coverage limits that apply to your Texas hire.

Yes, you can add an additional driver to your Dollar hire in Texas, either as an included benefit or for a fee depending on your rate.

When an additional driver is not included in your rate, Dollar, Hertz, and Thrifty charge approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the Texas hire period.

Requirements for adding an additional driver at the Dollar counter in Texas:

• The additional driver must be physically present at pickup to show a valid driver’s licence and sign the hire agreement
• They must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young-driver surcharge
• For Dollar, additional drivers should generally be at least 25 years old to avoid the underage fee
• If their licence is not in English or uses a non-Latin alphabet, an IDP is required

Only drivers listed on the Dollar hire agreement in Texas are covered by protections such as CDW and LDW. If someone drives who is not named on the contract, coverage may be void and additional charges could apply. Check your booking confirmation to see whether an additional driver is already included in your Texas rate before arriving at the counter.

Yes, one-way hires between Texas cities are generally available through Dollar, but a drop-off fee may apply depending on the route.

Common Texas one-way routes such as Houston to Dallas, Austin to San Antonio, or between other major cities typically carry a drop-off fee. This fee is route-specific and varies by the Dollar partner, the cities involved, the season, and the vehicle class. Premium and large SUV categories often carry higher repositioning fees.

How to check whether a drop-off fee applies to your Texas route:

• During booking, select your different pickup and return locations
• On the rate details page, look for a line labelled Drop-Off Fee under the To Pay at Destination section
• If no fee appears, your specific Texas route does not incur one

The drop-off fee cannot be prepaid and is settled directly at the Dollar counter in Texas. It is separate from fuel, tolls, and taxes, though it is typically taxable locally. If the Dollar desk charges a different amount than shown on your confirmation, keep all paperwork and contact support, as Hola Car Rentals No Extra Charges© Coverage may apply after verification.

Dollar hires in Texas follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for the fuel policy during your Texas hire:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Use the correct fuel type; wrong-fuel incidents are not covered and may generate additional charges
• Before returning the vehicle, refuel within approximately 10 miles or 15 kilometres of the Dollar return location in Texas so the gauge does not drop below full
• Keep your final fuel receipt showing the date, time, and station address

If you return the Dollar vehicle in Texas with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence. Some Dollar counter locations in Texas may offer an optional prepaid fuel plan; if accepted, any unused fuel is generally non-refundable.

If you return your Dollar hire car in Texas after the agreed return time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Dollar may charge for extra hours or an additional hire day, plus a late return fee.

Key points to keep in mind for your Texas return:

• The grace period is approximately 30 minutes and does not always apply; confirm the exact terms on your Dollar hire agreement in Texas
• Charges for extra time are billed by the Dollar partner directly and are separate from your prepaid rate
• Holiday hours at Texas locations may differ from standard hours; check in advance if your return falls on a public holiday
• For after-hours returns, follow the key-drop instructions provided by Dollar and understand that liability for the vehicle continues until the counter formally checks it in

If you know you need more time, contact the Dollar location in Texas before your scheduled return to request an extension. Extending mid-hire may reprice your rate. If the counter is unexpectedly closed, use the return instructions on your hire agreement or call the number provided on the Dollar contract.

Yes, in most cases you can drive your Dollar hire car from Texas into other U.S. states, but you must confirm this is permitted under your specific hire agreement before crossing state lines.

Important considerations for driving your Dollar Texas hire across state borders:

• Interstate driving within the continental United States is generally allowed when your Dollar contract permits it; always verify the territory restrictions listed on your hire agreement
• Driving into Mexico is typically not permitted with a standard Dollar hire from Texas, and doing so without authorisation can void your CDW, LDW, and liability cover entirely
• Some vehicle classes or rate types may carry geographic restrictions; confirm with the Dollar agent at the Texas counter
• Toll systems vary by state; if you drive from Texas into neighbouring states such as Oklahoma, Louisiana, or New Mexico, different toll rules and billing methods may apply

If you are unsure whether your Dollar Texas hire allows travel to a specific state or region, ask the counter agent to clarify the permitted territory before you depart. Entering a restricted area can void your cover and expose you to significant liability. Your booking confirmation and the Dollar hire agreement are the definitive references for permitted use.