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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 6 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Dollar in San Diego

Dollar's counter in San Diego operates from the consolidated Rental Car Centre at 3355 Admiral Boland Way, reached via a free shuttle that runs continuously from both Terminal 1 and Terminal 2 baggage claim areas at San Diego International Airport. The ride takes roughly 5 to 10 minutes, but budget 30 to 60 minutes total from baggage claim to driving away, accounting for shuttle wait time and counter queues. Demand peaks between June and September, so booking three or more weeks ahead typically secures better availability. San Diego's toll roads — including State Route 125 and the I-15 Express Lanes — are fully cashless, and Dollar offers an optional PlatePass programme at the counter; declining it means any toll you incur is billed at the highest undiscounted rate plus a per-toll administrative fee that arrives weeks later. Fuel in the area runs around US$5.90 to US$6.15 per gallon, so refuelling at a station near the Rental Car Centre before return is the straightforward way to avoid Dollar's fuel service markup. A credit card in the primary driver's name is required at pickup, and Dollar places an authorisation hold of around US$200 on that card. If your licence uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic — bring an International Driving Permit alongside the original licence.

Best Car Rental Deals

4.5/ 5
Ford Focus

Ford Focus | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Kia K4

Kia K4 | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 5 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in San Diego include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Diego, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Diego.

Will I face unexpected charges at the Dollar counter in San Diego when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in San Diego are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Diego charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does airport pickup work at the Dollar counter in San Diego?

When picking up a Dollar hire at San Diego International Airport (SAN), you do not go directly to a counter inside the terminal. Instead, after collecting your baggage, follow the signs for the rental car shuttle outside baggage claim. The shuttle runs 24 hours a day and takes you to the off-airport Rental Car Centre at 3355 Admiral Boland Way.

A few things to plan for at the San Diego Dollar location:

  • Shuttle wait times can exceed 15 to 20 minutes during peak hours
  • Counter lines at the Rental Car Centre can add another 30 to 60 minutes
  • Total time from landing to driving away can realistically be 1 to 3 hours
  • Dollar also operates a second San Diego airport facility at 2745 Otay Pacific Drive

If your reservation is eligible, completing online check-in through the Dollar app before arrival may allow you to skip the counter and proceed directly to the vehicle lot, significantly reducing your wait time.

Is there a Dollar hire location in downtown San Diego instead of the airport?

Yes, Dollar has a downtown San Diego location at 3338 Kettner Blvd, San Diego, CA 92101, which offers a very different pickup experience compared to the airport facility.

Key differences between the downtown San Diego Dollar location and the airport:

  • No shuttle is required at the Kettner Blvd location, you go directly to the counter
  • Wait times are typically shorter than at the airport Rental Car Centre
  • Vehicle selection may be more limited than at the San Diego International Airport facility
  • Additional Dollar neighbourhood locations in San Diego include Pacific Beach at 2667 Garnet Ave Ste B and Kearney Mesa at 7337 Clairemont Mesa Blvd

If you are arriving by cruise ship or prefer to avoid the airport shuttle process, the downtown San Diego Dollar location on Kettner Blvd can be a practical alternative. Confirm operating hours directly with Dollar before your pickup, as city-centre locations may have more restricted hours than the airport facility.

Are there toll roads near San Diego that Dollar renters should know about?

San Diego itself has very limited toll exposure compared to other parts of California, but toll roads do exist in the broader region and are important to understand before driving your Dollar hire.

Key facts about tolls near San Diego:

  • California uses FasTrak as its statewide electronic toll system; cash payment is being phased out on nearly all facilities
  • The main toll roads in the region are in Orange County (SR-73, SR-133, SR-241, SR-261), which you may encounter if driving north from San Diego towards Los Angeles
  • Express lanes on motorways such as I-15 use dynamic pricing and require a FasTrak transponder; driving them without enrolment can result in violations
  • Your Dollar hire vehicle in San Diego will include an electronic toll device or plate-based billing system

At the Dollar counter in San Diego you can purchase an unlimited toll package, typically priced between US$11 and US$25 per day, which covers all toll usage during your hire. If you decline, Dollar will charge you the actual toll amounts plus administrative processing fees, which may appear on your card days or weeks after you return the vehicle.

Can I get a cashback refund on tolls paid during my Dollar hire in San Diego?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Dollar hire in San Diego or anywhere else you drive in California.

How to claim your Tolls Cashback after your San Diego hire:

  • Email [email protected] within 30 days of returning the Dollar vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the Dollar hire agreement signed at pickup, and a toll receipt or statement showing charges paid

The refund is calculated as the lesser of the actual tolls you paid or 5% of your booking total. For example, if your booking total was US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Note that this benefit does not mean tolls are included in your Dollar rate; you still pay them normally and claim the reimbursement afterwards.

What documents do I need to pick up a Dollar hire car in San Diego?

To pick up your Dollar hire in San Diego, you must present all required documents in physical form at the counter. Digital copies are not accepted.

  • A valid, unexpired driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is printed in a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, you must also bring an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence. Licences printed in Roman alphabet languages such as English, French, Spanish, German, or Italian are accepted at the San Diego Dollar counter without an IDP.

Every additional driver must also be present at the Dollar counter in San Diego with their own valid licence and ID, and must sign the hire agreement.

Is a credit card required to pick up a Dollar hire in San Diego?

Yes, a physical major credit card in the main driver’s name is required at the Dollar counter in San Diego to cover the authorisation hold.

Important details about the credit card requirement:

  • The card must be a major credit card (Visa, Mastercard, American Express, or Discover) with a line of credit, not a debit or prepaid card
  • The driver’s name must be printed on the physical card and match the hire agreement
  • Digital wallets, virtual card numbers, and someone else’s card are not accepted for the deposit
  • Some Dollar neighbourhood locations in San Diego may require a credit card specifically and may not accept debit cards even for payment

The security hold placed on your card at the San Diego Dollar counter is a temporary authorisation, not a charge. Typical holds for standard vehicles in the United States range from US$300 to US$400. Your bank controls how quickly the hold is released after you return the vehicle, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined.

Is there a young driver surcharge for drivers under 25 at Dollar in San Diego?

Yes, Dollar applies a young driver surcharge in San Diego for renters under 25 years old.

Key details about the underage fee at the San Diego Dollar counter:

  • Drivers aged 21 to 24 are subject to a young driver surcharge of approximately US$13.50 per hire day, with a maximum cap of US$189 for the hire period
  • The minimum age to hire at Dollar in San Diego is generally 21 years old
  • Certain vehicle classes such as full-size SUVs, premium, luxury, convertible, and minivan categories are typically restricted to renters aged 25 and older
  • Economy, compact, and intermediate vehicle classes are usually available to drivers aged 21 to 24

If you are between 21 and 24 and booking a Dollar hire in San Diego, factor the daily surcharge into your total. The fee is paid at the counter and is separate from your prepaid rate. Drivers under 21 are generally not eligible to hire at Dollar locations in San Diego or elsewhere in California.

How much does it cost to add an additional driver to a Dollar hire in San Diego?

Adding an additional driver to your Dollar hire in San Diego costs US$13.50 per hire day, with a maximum cap of US$189 for the full hire period, paid at the counter.

Before paying, check your booking confirmation. Some Hola Car Rentals rates include one additional driver at no extra charge. If your confirmation states the additional driver is included, you should not be charged at the San Diego Dollar counter.

Requirements for adding an additional driver at the Dollar location in San Diego:

  • The additional driver must be physically present at the counter at pickup
  • They must present a valid driver’s licence and photo ID
  • If their licence uses a non-Latin alphabet, they must also bring an International Driving Permit
  • They must sign the hire agreement
  • They must meet the minimum age requirement; drivers aged 21 to 24 may incur a separate young driver surcharge

Only drivers listed on the Dollar hire agreement in San Diego are covered by the vehicle’s protections. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges.

What travel assistance is included with my Dollar hire in San Diego?

Most bookings made through Hola Car Rentals for a Dollar hire in San Diego include travel assistance coverage provided by Terrawind Global Protection, at no additional cost.

This benefit covers up to 5 passengers and typically includes:

  • Medical coverage for accidents and non-pre-existing illnesses during your trip
  • Legal assistance in the event of a road accident, which can be especially valuable on unfamiliar San Diego highways
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/SLI). Always review your specific booking confirmation for the exact terms and coverage limits that apply to your San Diego hire.

Are there unusual road layouts in San Diego that could confuse Dollar renters?

Yes, San Diego has some road configurations that can surprise drivers who are unfamiliar with the city, particularly those picking up a Dollar hire and heading into residential neighbourhoods.

Notable road features to be aware of in San Diego:

  • Some streets use an experimental single shared car lane in the centre flanked by advisory bike lanes on both sides, such as on Gold Coast Drive in Mira Mesa and Evergreen Street in Point Loma. Drivers must veer right into the bike lane to allow oncoming vehicles to pass, which is unlike standard UK road design and can be disorienting without prior warning
  • Steep hillside residential streets in San Diego County can have very narrow 14-foot driving lanes, which require careful manoeuvring especially in larger Dollar hire vehicles
  • Some motorway stub ramps, particularly near I-805, are remnants of cancelled highway projects and can appear as unexpected dead ends

Before leaving the Dollar counter in San Diego, it is worth confirming your route on a navigation app and being aware that some local streets may not behave as expected. Driving cautiously in unfamiliar neighbourhoods is especially important in areas where bike lane configurations differ from standard UK practice.

What fuel policy applies to Dollar hires in San Diego?

Dollar hires in San Diego follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your San Diego Dollar hire:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at the San Diego Dollar facility, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. The Full-to-Full policy applies to petrol and diesel vehicles; if you hire an electric or plug-in hybrid through Dollar in San Diego, a separate charging policy may apply. Always confirm the fuel type before leaving the counter.

Does Dollar in San Diego offer one-way hires to other Californian cities?

Yes, one-way hires from Dollar locations in San Diego to other Californian cities such as Los Angeles or San Francisco are generally possible, but a drop-off fee may apply depending on the route.

How one-way fees work for Dollar hires originating in San Diego:

  • The drop-off fee is route-specific and varies by destination, vehicle class, and season
  • Short routes, such as between the San Diego airport Dollar location and a city centre location, may not incur a fee
  • Longer routes, such as San Diego to Los Angeles or San Diego to San Francisco, typically do carry a one-way fee
  • Cross-border one-way hires, for example returning a Dollar vehicle in Mexico, are generally not permitted

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your San Diego Dollar hire will be shown on the rate details page under the section labelled as amounts due at the destination. This fee cannot be prepaid and is settled at the Dollar counter. If a fee appears at pickup that was not disclosed during booking, keep your paperwork and contact support, as this may be covered under the No Extra Charges© guarantee.

What insurance cover should I consider for my Dollar hire in San Diego?

When picking up a Dollar hire in San Diego, two main types of cover are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Dollar hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/SLI) covers bodily injury and property damage you may cause to others while driving the Dollar hire in San Diego. In California, state-minimum liability is not always automatically included in every hire, so it is worth confirming what your booking confirmation shows.

Additional considerations for your San Diego Dollar hire:

  • CDW/LDW typically excludes tyres, undercarriage, roof, and keys unless a specific add-on is purchased
  • Only drivers named on the Dollar hire agreement in San Diego are covered by these protections
  • Driving outside permitted areas or in breach of the hire agreement can void cover
  • If you have personal auto insurance or a credit card that extends cover to hires, confirm the terms before declining cover at the Dollar counter
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