Dollar Car Hire
in San Diego

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Diego, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Diego.

No. With Hola Car Rentals, all costs and charges for your booking in San Diego are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Diego charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When picking up a Dollar hire at San Diego International Airport (SAN), you do not go directly to a counter inside the terminal. Instead, after collecting your baggage, follow the signs for the rental car shuttle outside baggage claim. The shuttle runs 24 hours a day and takes you to the off-airport Rental Car Centre at 3355 Admiral Boland Way.

A few things to plan for at the San Diego Dollar location:

• Shuttle wait times can exceed 15 to 20 minutes during peak hours
• Counter lines at the Rental Car Centre can add another 30 to 60 minutes
• Total time from landing to driving away can realistically be 1 to 3 hours
• Dollar also operates a second San Diego airport facility at 2745 Otay Pacific Drive

If your reservation is eligible, completing online check-in through the Dollar app before arrival may allow you to skip the counter and proceed directly to the vehicle lot, significantly reducing your wait time.

Yes, Dollar has a downtown San Diego location at 3338 Kettner Blvd, San Diego, CA 92101, which offers a very different pickup experience compared to the airport facility.

Key differences between the downtown San Diego Dollar location and the airport:

• No shuttle is required at the Kettner Blvd location, you go directly to the counter
• Wait times are typically shorter than at the airport Rental Car Centre
• Vehicle selection may be more limited than at the San Diego International Airport facility
• Additional Dollar neighbourhood locations in San Diego include Pacific Beach at 2667 Garnet Ave Ste B and Kearney Mesa at 7337 Clairemont Mesa Blvd

If you are arriving by cruise ship or prefer to avoid the airport shuttle process, the downtown San Diego Dollar location on Kettner Blvd can be a practical alternative. Confirm operating hours directly with Dollar before your pickup, as city-centre locations may have more restricted hours than the airport facility.

San Diego itself has very limited toll exposure compared to other parts of California, but toll roads do exist in the broader region and are important to understand before driving your Dollar hire.

Key facts about tolls near San Diego:

• California uses FasTrak as its statewide electronic toll system; cash payment is being phased out on nearly all facilities
• The main toll roads in the region are in Orange County (SR-73, SR-133, SR-241, SR-261), which you may encounter if driving north from San Diego towards Los Angeles
• Express lanes on motorways such as I-15 use dynamic pricing and require a FasTrak transponder; driving them without enrolment can result in violations
• Your Dollar hire vehicle in San Diego will include an electronic toll device or plate-based billing system

At the Dollar counter in San Diego you can purchase an unlimited toll package, typically priced between US$11 and US$25 per day, which covers all toll usage during your hire. If you decline, Dollar will charge you the actual toll amounts plus administrative processing fees, which may appear on your card days or weeks after you return the vehicle.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Dollar hire in San Diego or anywhere else you drive in California.

How to claim your Tolls Cashback after your San Diego hire:

• Email [email protected] within 30 days of returning the Dollar vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Dollar hire agreement signed at pickup, and a toll receipt or statement showing charges paid

The refund is calculated as the lesser of the actual tolls you paid or 5% of your booking total. For example, if your booking total was US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Note that this benefit does not mean tolls are included in your Dollar rate; you still pay them normally and claim the reimbursement afterwards.

To pick up your Dollar hire in San Diego, you must present all required documents in physical form at the counter. Digital copies are not accepted.

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is printed in a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, you must also bring an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence. Licences printed in Roman alphabet languages such as English, French, Spanish, German, or Italian are accepted at the San Diego Dollar counter without an IDP.

Every additional driver must also be present at the Dollar counter in San Diego with their own valid licence and ID, and must sign the hire agreement.

Yes, a physical major credit card in the main driver’s name is required at the Dollar counter in San Diego to cover the authorisation hold.

Important details about the credit card requirement:

• The card must be a major credit card (Visa, Mastercard, American Express, or Discover) with a line of credit, not a debit or prepaid card
• The driver’s name must be printed on the physical card and match the hire agreement
• Digital wallets, virtual card numbers, and someone else’s card are not accepted for the deposit
• Some Dollar neighbourhood locations in San Diego may require a credit card specifically and may not accept debit cards even for payment

The security hold placed on your card at the San Diego Dollar counter is a temporary authorisation, not a charge. Typical holds for standard vehicles in the United States range from US$300 to US$400. Your bank controls how quickly the hold is released after you return the vehicle, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined.

Yes, Dollar applies a young driver surcharge in San Diego for renters under 25 years old.

Key details about the underage fee at the San Diego Dollar counter:

• Drivers aged 21 to 24 are subject to a young driver surcharge of approximately US$13.50 per hire day, with a maximum cap of US$189 for the hire period
• The minimum age to hire at Dollar in San Diego is generally 21 years old
• Certain vehicle classes such as full-size SUVs, premium, luxury, convertible, and minivan categories are typically restricted to renters aged 25 and older
• Economy, compact, and intermediate vehicle classes are usually available to drivers aged 21 to 24

If you are between 21 and 24 and booking a Dollar hire in San Diego, factor the daily surcharge into your total. The fee is paid at the counter and is separate from your prepaid rate. Drivers under 21 are generally not eligible to hire at Dollar locations in San Diego or elsewhere in California.

Adding an additional driver to your Dollar hire in San Diego costs US$13.50 per hire day, with a maximum cap of US$189 for the full hire period, paid at the counter.

Before paying, check your booking confirmation. Some Hola Car Rentals rates include one additional driver at no extra charge. If your confirmation states the additional driver is included, you should not be charged at the San Diego Dollar counter.

Requirements for adding an additional driver at the Dollar location in San Diego:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence and photo ID
• If their licence uses a non-Latin alphabet, they must also bring an International Driving Permit
• They must sign the hire agreement
• They must meet the minimum age requirement; drivers aged 21 to 24 may incur a separate young driver surcharge

Only drivers listed on the Dollar hire agreement in San Diego are covered by the vehicle’s protections. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges.

Most bookings made through Hola Car Rentals for a Dollar hire in San Diego include travel assistance coverage provided by Terrawind Global Protection, at no additional cost.

This benefit covers up to 5 passengers and typically includes:

• Medical coverage for accidents and non-pre-existing illnesses during your trip
• Legal assistance in the event of a road accident, which can be especially valuable on unfamiliar San Diego highways
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/SLI). Always review your specific booking confirmation for the exact terms and coverage limits that apply to your San Diego hire.

Yes, San Diego has some road configurations that can surprise drivers who are unfamiliar with the city, particularly those picking up a Dollar hire and heading into residential neighbourhoods.

Notable road features to be aware of in San Diego:

• Some streets use an experimental single shared car lane in the centre flanked by advisory bike lanes on both sides, such as on Gold Coast Drive in Mira Mesa and Evergreen Street in Point Loma. Drivers must veer right into the bike lane to allow oncoming vehicles to pass, which is unlike standard UK road design and can be disorienting without prior warning
• Steep hillside residential streets in San Diego County can have very narrow 14-foot driving lanes, which require careful manoeuvring especially in larger Dollar hire vehicles
• Some motorway stub ramps, particularly near I-805, are remnants of cancelled highway projects and can appear as unexpected dead ends

Before leaving the Dollar counter in San Diego, it is worth confirming your route on a navigation app and being aware that some local streets may not behave as expected. Driving cautiously in unfamiliar neighbourhoods is especially important in areas where bike lane configurations differ from standard UK practice.

Dollar hires in San Diego follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your San Diego Dollar hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the San Diego Dollar facility, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. The Full-to-Full policy applies to petrol and diesel vehicles; if you hire an electric or plug-in hybrid through Dollar in San Diego, a separate charging policy may apply. Always confirm the fuel type before leaving the counter.

Yes, one-way hires from Dollar locations in San Diego to other Californian cities such as Los Angeles or San Francisco are generally possible, but a drop-off fee may apply depending on the route.

How one-way fees work for Dollar hires originating in San Diego:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• Short routes, such as between the San Diego airport Dollar location and a city centre location, may not incur a fee
• Longer routes, such as San Diego to Los Angeles or San Diego to San Francisco, typically do carry a one-way fee
• Cross-border one-way hires, for example returning a Dollar vehicle in Mexico, are generally not permitted

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your San Diego Dollar hire will be shown on the rate details page under the section labelled as amounts due at the destination. This fee cannot be prepaid and is settled at the Dollar counter. If a fee appears at pickup that was not disclosed during booking, keep your paperwork and contact support, as this may be covered under the No Extra Charges© guarantee.

When picking up a Dollar hire in San Diego, two main types of cover are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Dollar hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/SLI) covers bodily injury and property damage you may cause to others while driving the Dollar hire in San Diego. In California, state-minimum liability is not always automatically included in every hire, so it is worth confirming what your booking confirmation shows.

Additional considerations for your San Diego Dollar hire:

• CDW/LDW typically excludes tyres, undercarriage, roof, and keys unless a specific add-on is purchased
• Only drivers named on the Dollar hire agreement in San Diego are covered by these protections
• Driving outside permitted areas or in breach of the hire agreement can void cover
• If you have personal auto insurance or a credit card that extends cover to hires, confirm the terms before declining cover at the Dollar counter