Dollar Car Hire
in Hamilton

Hola Car Rentals is a premium partner of the leading car hire companies in Hamilton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Hamilton.

No. With Hola Car Rentals, all costs and charges for your booking in Hamilton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hamilton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at John C. Munro Hamilton International Airport (YHM) is located inside the main terminal building. No shuttle or consolidated hire centre is required.

After collecting your baggage, follow the overhead signs for "Ground Transportation" and "Hire Cars" to reach the Dollar desk directly. Once paperwork is complete, the agent will direct you to the designated parking area, which is a short walk from the terminal exit. The parking area uses clear row and space number signage, so locating your vehicle is straightforward.

Plan for roughly 20 to 45 minutes from baggage reclaim to driving away, depending on queue length at the Dollar counter.

To collect your Dollar hire car in Hamilton, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from abroad)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. Obtain the IDP in your home country before travelling, as it cannot be issued abroad.

Debit and prepaid cards are not accepted for the authorisation hold at the Dollar counter in Hamilton.

Highway 407 ETR is the primary toll road you may encounter when driving from Hamilton towards the Greater Toronto Area. It is a fully electronic, cashless highway spanning 108 km, with no cash booths at any point.

When you drive on the 407 ETR in your Dollar hire car, the highway photographs the licence plate and bills Dollar directly. Dollar then charges your credit card for the toll amount plus administrative fees. You cannot avoid this charge after the fact, so the decision must be made before you enter the highway.

• Toll rates are distance-based and vary by time of day, day of the week, and zone. A sample 25 km peak-period trip can cost approximately CAD 30.45 in total (base toll, trip charge, and camera charge combined)
• Weekend and holiday rates for light vehicles range from roughly CAD 0.50 to CAD 0.87 per km depending on the zone
• Your GPS may suggest the 407 ETR as the fastest route; you will need to actively choose an alternative if you wish to avoid tolls

Other major highways near Hamilton, including the 401 and QEW, are toll-free. Ontario has no congestion charges or emissions zone fees.

Dollar hire vehicles include an electronic toll device. At the counter in Hamilton you can enrol in a toll programme (flat-rate daily pass or pay-per-use) or opt out and pay manually where available.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Dollar hires in Hamilton, and reimburses up to 5% of your total booking value for tolls paid during your hire.

This benefit is especially useful if you drive on Highway 407 ETR, the main toll road connecting the Hamilton area to the Greater Toronto Area, where charges can add up quickly depending on distance and time of day.

To claim your cashback after returning the Dollar vehicle in Hamilton:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid

Example: if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive the US$25 cap. Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

When you pick up your Dollar hire car in Hamilton, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until released after the hire ends.

For Dollar hires in Canada, including Hamilton, the typical hold is approximately CAD 300 to CAD 500 for standard vehicles. Some locations or vehicle classes may require a hold of up to CAD 750. Premium or speciality vehicles can carry higher holds.

Important points to keep in mind:

• Only a physical, major credit card with the driver’s name printed on the card is accepted for the deposit. Debit, prepaid, and virtual cards are not accepted
• The card must be in the main driver’s name and have sufficient available credit to cover the hold plus any expected charges
• After you return the Dollar vehicle in Hamilton, the hold is released, but your bank controls when it appears back on your statement, which can take up to 15 working days
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious

Bring a backup credit card in your own name in case your primary card is declined at the Hamilton counter.

Before returning your Dollar hire car to Hamilton Airport (YHM), refuel at a petrol station on Airport Road or Upper James Street, the two main roads leading to the airport. Both routes have fuel stations within a few kilometres of the terminal, making it easy to fill up and drive straight to the return area without backtracking.

Use your GPS or maps app to locate the nearest station a few kilometres before the airport entrance so the fuel gauge does not drop below full during the final approach.

Dollar hires in Hamilton follow a Full-to-Full fuel policy:

• You receive the vehicle with a full tank and must return it full to avoid charges
• If you return below the recorded starting level, Dollar will charge a refuelling rate (typically higher than retail pump prices) plus a service fee
• Take a photo of the dashboard showing the full gauge and keep your final fuel receipt as proof

If the tank was not full at pickup, confirm the exact starting level is recorded on your hire agreement and return it at that same level.

Yes, you can add an additional driver to your Dollar hire in Hamilton, either as part of your rate or for a fee paid at the counter.

For Dollar hires in Hamilton, the additional driver fee is CAD/US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes if not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the Hamilton Dollar counter:

• The additional driver must be present at pickup and show a valid, original driver’s licence
• If their licence is not in English or uses a non-Latin alphabet, an IDP is required
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements for Hamilton

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the Dollar vehicle in Hamilton, cover may be void and additional charges may apply.

Yes, a base level of third-party liability cover is included by law with Dollar hires in Hamilton, Ontario. Canadian provincial law requires every hire vehicle to carry statutory third-party liability insurance, so this protection follows the car automatically when you hire in Hamilton through Hola Car Rentals.

This statutory cover protects you against bodily injury and property damage you may cause to others while driving the Dollar vehicle. However, the mandatory minimum may not be sufficient for all situations, particularly if you plan to drive on busy motorways near Hamilton such as the QEW or Highway 403.

You have the option to purchase supplementary liability insurance (LIS/ALI/SLI) to increase your cover limits. This can be added at the Dollar counter in Hamilton or, in some cases, during the booking process.

• Statutory liability covers third-party injury and property damage up to provincial minimums
• Supplementary liability raises those limits, which Hola Car Rentals strongly recommends
• Neither covers damage to the Dollar hire vehicle itself; that requires CDW/LDW
• Neither covers your own injuries or personal belongings

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving your Dollar hire around Hamilton or on nearby motorways such as the 403 or QEW.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in or around Hamilton, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this benefit does not apply to Canadian or US residents. It also does not cover damage to the Dollar hire vehicle (that is CDW/LDW) or pre-existing medical conditions.

Yes, Dollar offers one-way hires that allow you to pick up in Hamilton and return the vehicle at a different location, subject to availability and applicable drop-off fees.

A one-way or drop-off fee may apply depending on the route. This fee is set by Dollar and varies by destination, distance, season, and vehicle class. When booking through Hola Car Rentals, the drop-off fee for your Hamilton one-way hire will appear under the "To pay at destination" section during checkout if it applies to your route.

• Hamilton airport to a neighbouring city in Ontario: a drop-off fee often applies and varies by distance
• Cross-border one-ways (for example, Hamilton to a US city): these may be restricted or carry higher fees; confirm availability at booking
• Same-city pickup and return: no drop-off fee applies

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed in your confirmation. If the Dollar counter in Hamilton charges a different amount than shown on your confirmation, keep all paperwork and contact Hola Car Rentals support after the hire ends.

Dollar will generally hold your reservation in Hamilton for up to 24 hours from the original scheduled pickup time, so a delayed flight or late arrival does not automatically cancel your booking.

Key points to keep in mind:

• If your delay is less than 24 hours, your Dollar reservation in Hamilton should still be honoured, provided you arrive during counter operating hours
• If your delay exceeds 24 hours, the booking may be forfeited with no refund. In that case, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible
• Counter hours at Hamilton Airport (YHM) are not published in available sources; confirm the hours on your rental agreement or booking confirmation before travel

If your flight is delayed and you expect to arrive outside normal counter hours at Hamilton Airport, contact Dollar directly using the number on your rental agreement to arrange your pickup. Planning ahead avoids losing your reservation and any prepaid amount.

Yes, Dollar applies a young driver surcharge in Hamilton for renters under 25 years of age. This fee is charged at the counter and is not included in your prepaid rate.

For Dollar hires in Hamilton, the additional driver fee structure also applies to young drivers: the surcharge is US$13.50 per hire day plus applicable taxes, with a maximum of US$189 plus taxes per hire period. The exact young driver surcharge amount for Hamilton may vary; confirm the specific rate with the Dollar counter agent at pickup.

• The surcharge applies to the main driver if they are under 25, and to any additional driver under 25 added to the agreement
• Some vehicle classes may be restricted entirely for drivers under a certain age
• The minimum hire age in Canada is generally 21, though Dollar may set its own minimum; drivers aged 18 to 20 may face additional restrictions or be unable to hire certain vehicle categories in Hamilton

Check your booking confirmation for any age-related disclosures specific to your Hamilton Dollar reservation before arriving at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) on your Dollar hire in Hamilton reduces your financial liability if the hire vehicle is damaged or stolen during your hire period.

What CDW/LDW typically covers for Dollar hires in Hamilton:

• Collision damage to the hire vehicle from a covered incident
• Theft or vandalism of the Dollar vehicle
• Repairs or replacement up to the vehicle's value, minus any applicable excess

What CDW/LDW does not cover:

• Third-party liability: injury or property damage you cause to others while driving in Hamilton (this requires LIS/ALI/SLI)
• Damage from prohibited use such as off-road driving, DUI, or use by an unauthorised driver
• Tires, wheels, undercarriage, roof, or keys unless explicitly included
• Incidents not reported promptly to Dollar

At the Dollar counter in Hamilton, review the hire agreement to confirm whether CDW/LDW is included in your rate and what excess applies. If your confirmation shows an excess, that is the maximum out-of-pocket amount per incident. Pair CDW/LDW with supplementary liability cover for more comprehensive protection while driving around Hamilton and on nearby motorways.