VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking in Mississippi include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Mississippi, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mississippi.
Will I face unexpected charges at the counter when I hire a car in Mississippi through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Mississippi are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mississippi charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads in Mississippi?
No, Mississippi has no toll roads anywhere in the state. Drivers travelling through Mississippi will not encounter any toll plazas, cashless toll gantries, or electronic toll systems during their hire.
Because Mississippi is completely toll-free, there is no need to enrol in any toll programme, purchase a transponder package, or worry about administrative toll fees from the rental company. This makes Mississippi one of the simplest states in the South for road travel, with no billing surprises related to tolls after you return the vehicle.
If your Mississippi trip includes driving into neighbouring states such as Louisiana or Tennessee, toll roads may exist in those areas. In that case, the toll device already installed in your hire vehicle would apply, and you could choose between an unlimited daily toll package at the counter or a pay-per-use arrangement where actual tolls plus processing fees are billed to your card after the hire.
What documents do I need to pick up a hire car in Mississippi?
To pick up a hire car in Mississippi, you must present the following physical documents at the counter:
- A valid, original driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, used for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher if required by the partner
- Round-trip flight or travel tickets (required for visitors from outside the United Kingdom)
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at all Mississippi hire counters.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at any Mississippi hire counter. Debit and prepaid cards are not accepted for the authorisation hold.
Where do I pick up my hire car at Jackson-Medgar Wiley Evers International Airport in Mississippi?
At Jackson-Medgar Wiley Evers International Airport (JAN) in Mississippi, hire car counters are located on-terminal, meaning no shuttle or off-site consolidated hire centre is required. After collecting your baggage, follow the hire car signs from the baggage claim area directly to the counters.
Specific brands such as Alamo operate a kiosk in the terminal, while Enterprise is located on the first floor. Budget vehicles are typically found at the far right end of the first hire row in the car park across from the terminal. After-hours returns are supported at JAN through key drop boxes, so you can return your vehicle outside counter hours by parking as instructed and using the designated drop box.
Counter hours vary by brand. As a reference, some providers such as Enterprise operate until 11:59 PM on certain days, but hours can change. Always confirm your specific brand’s hours on your booking confirmation before arriving, and plan your fuel stop before returning since the nearest stations to the airport are best confirmed at pickup.
Does my Mississippi hire car booking include Tolls Cashback if I drive to other states?
Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period, including any tolls incurred when driving from Mississippi into neighbouring states where toll roads do exist.
Since Mississippi itself has no toll roads, this benefit becomes relevant if your trip takes you across state lines into areas with active toll systems. To claim your cashback after returning the vehicle in Mississippi or elsewhere:
- Email [email protected] within 30 days of returning the vehicle
- Include your Hola Car Rentals reservation confirmation
- Attach a copy of the hire agreement signed at pickup
- Provide a receipt or statement showing the toll charges paid
The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Mississippi hire ends.
What is the minimum age to hire a car in Mississippi?
In Mississippi, the minimum age to hire a car is 21, though drivers under 25 are subject to a daily young-hirer surcharge at the counter. Renters aged 25 and older pay no age-related surcharge.
The surcharge amounts vary by hire partner at Mississippi locations:
- Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
Drivers aged 21 to 24 hiring in Mississippi are also restricted from certain vehicle classes. Premium, luxury, full-size SUV, minivan, and convertible categories are typically reserved for renters aged 25 and older. Economy, compact, and intermediate SUV classes are generally available to younger drivers.
A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age. Debit and prepaid cards are not accepted for the authorisation hold at Mississippi hire counters.
What driving laws in Mississippi should hire car drivers know?
Mississippi has several driving rules that are worth knowing before getting behind the wheel of a hire car in the state.
- Speed limits: The maximum highway speed in Mississippi is 70 mph unless a lower limit is posted. Work zones and school zones carry increased fines for offences.
- Texting and social media: Using a phone to text or browse social media while driving is banned in Mississippi, with fines reaching up to US$500. However, Mississippi does not currently have a comprehensive hands-free law, so handheld phone use beyond texting is not explicitly prohibited statewide.
- Seatbelts: All occupants must wear seatbelts. The driver can be fined US$25 for each unbuckled passenger, including those in truck beds.
- Right turn on red: Permitted after a complete stop unless a sign prohibits it, consistent with standard UK rules.
- Move-over law: Mississippi's expanded move-over law covers not only emergency vehicles but also rural mail carriers.
Road conditions in Mississippi can be challenging. Rural highways often feature narrow shoulders, poor lighting, and frequent construction zones. Hydroplaning is common during heavy rain on pooled-water roads, and black ice can form on bridges and shaded roads in winter. Deer crossings are frequent on rural Mississippi roads, particularly in autumn and winter.
What fuel policy applies to hire cars in Mississippi?
Hire cars in Mississippi follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and fuel gauge. If the car is not full at pickup, the starting level must be noted on the contract and you only need to return it at that same level.
When returning your Mississippi hire, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as proof.
If you return the vehicle below the recorded level, the hire partner may charge:
- A fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price
- A refuelling service fee on top of the fuel cost
For after-hours returns at Mississippi airports such as JAN, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.
What insurance coverage is included with a hire car in Mississippi?
Hire car bookings in Mississippi typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire vehicle itself from a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero deductible.
CDW and LDW do not cover everything. Common exclusions at Mississippi hire locations include:
- Third-party liability, meaning injury or property damage you cause to other people or vehicles
- Tires, wheels, undercarriage, and roof damage unless a specific add-on is purchased
- Damage resulting from prohibited use such as off-road driving, DUI, or unauthorised drivers
- Incidents not reported promptly to the hire partner
For third-party liability protection in Mississippi, a separate Liability Insurance Supplement (LIS or SLI) is available as an add-on. Some UK states require hire companies to include state-minimum liability, but this does not apply uniformly across all Mississippi locations, so confirming your cover at the counter is recommended.
Always review the hire agreement at the Mississippi counter to confirm exactly which coverages are active and what deductible applies before driving away.
What seasonal road hazards should I expect when driving a hire car in Mississippi?
Mississippi presents several seasonal road hazards that can affect hire car drivers throughout the year.
- Spring and summer: Heavy rainfall is common and causes hydroplaning on major highways including I-55 and I-22, where water pools on the road surface. Avoid using cruise control during rain and reduce speed on wet roads.
- Winter: Black ice can form on bridges and shaded road sections in Mississippi even without snowfall. Snow is rare but can cause extreme conditions in northern Mississippi, including stranded vehicles on rural routes.
- Year-round: High winds bring road debris and fallen trees, particularly on rural two-lane highways. Deer crossings are frequent on Mississippi’s rural roads, especially in autumn and winter. Brake firmly without swerve if a deer appears.
- Construction: Frequent construction detours and closures affect rural highways such as Hwy 45 and sections of I-22. Expect unmarked construction zones and sudden lane changes.
Mississippi's rural highways often feature narrow shoulders, sharp bends, and poor lighting at night, which differ significantly from the urban motorways found in neighbouring states. Renting a vehicle with good ground clearance and checking weather forecasts before long drives across Mississippi is advisable.
How does the security deposit work for hire cars in Mississippi?
When picking up a hire car in Mississippi, the hire partner places a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.
Typical deposit hold amounts in the United States, including Mississippi locations, are approximately US$300 to US$400 for standard vehicle classes. Premium or speciality vehicles may carry higher holds. The exact amount is set by the hire company at the Mississippi counter and can vary by brand, location, and vehicle class.
Important requirements for the deposit in Mississippi:
- The card must be a major credit card with the driver’s name physically printed on it
- The card must be in the main driver’s name
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
- Digital wallets such as Apple Pay or Google Pay are not accepted at the counter
After returning your Mississippi hire, the hold is released by the hire partner. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 working days. Bringing a backup credit card is recommended in case your primary card is declined at the Mississippi counter.
Can I add an additional driver to my hire car in Mississippi?
Yes, you can add an additional driver to your hire car in Mississippi, either at no cost if your rate includes it or for a daily fee paid at the counter.
When an additional driver is not included in your rate, the fees at Mississippi hire counters are:
- Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
The additional driver must be present at the Mississippi pickup counter with a valid driver’s licence and must sign the hire agreement. If their licence is not in English and does not use a Latin alphabet, an International Driving Permit is also required. Only drivers listed on the hire agreement are covered by the vehicle’s insurance protections in Mississippi. Anyone who drives the car without being named on the contract may void cover entirely.
Check your booking confirmation before arriving at the Mississippi counter to see whether an additional driver is already included in your rate.
What happens if I return my hire car late in Mississippi?
If you return your hire car later than the agreed time at a Mississippi location, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every counter and varies by hire partner.
If you exceed the grace period, the hire company may charge for additional time in hourly or full-day increments, plus a late return fee depending on the partner’s policy. These charges are applied directly to the credit card on file and are separate from your prepaid booking amount.
If you know in advance that you will be returning late in Mississippi, contact the hire partner using the number on your hire agreement as early as possible. Extending the hire period before the return time is due is generally less costly than being charged for an unplanned late return.
For after-hours returns at Mississippi airports such as JAN, key drop boxes are available. However, be aware that liability for the vehicle may continue until the hire company formally checks it in during business hours, so document the vehicle’s condition with photos before dropping the keys.
Does my Mississippi hire car booking include travel assistance or medical cover?
Yes, most bookings include Travel Assistance provided through Terrawind Global Protection, which can be valuable if you experience an emergency while driving in Mississippi, including on remote rural highways or during severe weather events common in the state.
Coverage typically includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of a road accident in Mississippi
- Compensation for baggage lost by the airline
- Flight cancellation insurance
This benefit does not apply to residents of the United Kingdom or Canada. If you are a UK or Canadian resident hiring in Mississippi, this cover is not available to you.
To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Travel Assistance does not cover damage to the hire vehicle itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI). Review your Mississippi booking confirmation for the exact terms and coverage limits that apply to your reservation.
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