VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
Frequently Asked Questions
What’s the quickest way to get from the PDX terminal to the car hire centre if I’m travelling with checked bags and a pushchair?
The most direct route to the car hire centre at Portland International Airport is a short, covered walk from the baggage reclaim area. After collecting your luggage, simply follow the prominent overhead signs for Rental Cars. The centre is conveniently located adjacent to the main terminal, so you won’t need to take a shuttle. Using one of the airport’s luggage trolleys makes it easy to manage your bags and pushchair during the brief walk to the hire counters.
If my flight lands late at night, what’s the best plan for reaching the hire cars at Portland Airport without feeling rushed?
The car hire centre at PDX is set up to accommodate travellers arriving late, so you can proceed at a relaxed pace. After you land, make your way to baggage reclaim and then follow the signs directly to the hire desks. While it’s sensible to confirm your particular hire company’s hours, the facility is typically staffed to handle the last arrivals of the evening. The process is the same as during the day, often with the advantage of shorter queues.
Where should I meet my travel companions at PDX so we can pick up the hire car together without blocking the baggage reclaim area?
To avoid congestion, a good meeting point is just outside the baggage reclaim doors on the lower roadway, near the passenger pick-up zones. Alternatively, you could choose a less crowded spot on the upper departures level, which often has more space to wait. Another excellent option is to have one person collect the bags while the others wait near the information desk or a coffee shop in the main terminal before walking over to the car hire centre together.
How much extra time should I allow at PDX car hire pickup during a rainy winter evening when queues and traffic slow down?
In poor weather it’s wise to build in some extra buffer time. Allowing an additional 30 to 45 minutes is a sensible estimate for a rainy evening pickup at PDX. This accounts for potentially longer waits at the hire desk as travellers take more time to get organised. It also gives you time to drive more cautiously and slowly as you navigate out of the car park and adjust to wet road conditions.
What’s the easiest route to drive out of PDX towards downtown Portland if I want to avoid confusing merges immediately after pickup?
For a straightforward drive into downtown Portland, the most direct and well-signed route is to follow signs for I-205 South from the airport. You’ll only be on I-205 for a short distance before taking the exit for I-84 West, which is clearly signed for Portland. This major route leads you directly towards the city centre and the Willamette River. It helps you avoid complicated surface streets immediately after leaving the hire facility.
What should I know about driving a hire car through Portland’s one-way downtown streets if I’m arriving around dinner time?
Portland’s city centre is largely a grid of one-way streets, which can be tricky for first-time visitors. During the busy dinner hour expect increased pedestrian activity, cyclists and buses. It’s essential to use a GPS navigation app and pay close attention to lane markings and signage. Don’t feel pressured into sudden manoeuvres; it’s often better to circle a block and approach your destination calmly and safely.
How do travellers handle street parking rules in Portland when signs list multiple time windows and permit zones?
When parking on Portland’s streets you should read all posted signs carefully at your specific location. Rules can change block by block, with different time limits, meter hours and residential permit restrictions. To avoid confusion and potential fines, many travellers opt for the simplicity of a paid parking lot or a city-operated garage. Using a mobile parking app can also help, as it often clarifies the rules and rates for your zone.
If my hotel is near the Moda Centre, what should I expect for traffic flow and garage access on event nights?
On nights with concerts or Trail Blazers games, the area around the Moda Centre and the Rose Quarter experiences significant congestion. Major routes like the I-5, I-84 and nearby bridges can become very slow an hour or two before and after an event. Access to hotel and public parking garages in the vicinity will also be heavily affected. It’s highly recommended to check the event schedule in advance and plan your arrival or departure times accordingly.
What’s the best plan for fuelling up near PDX before returning a hire car if I’m unfamiliar with the area?
The most convenient approach is to use a map app on your phone to search for petrol stations as you approach the airport. There are several options located directly on NE Airport Way, the main road leading to the hire car return entrance. These stations are easy to access and are within a five-minute drive of the return facility, making for a quick and stress-free final stop before your flight.
If I’m heading straight from PDX to the Oregon Coast, what’s a practical first stop to grab supplies without detouring far?
A practical stop for supplies is the Cascade Station retail area, located right next to the airport. You’ll find a major supermarket, a Target and various restaurants just a few minutes after picking up your car. This lets you stock up on snacks, drinks and any other essentials for your coastal trip. From there you can get straight onto I-205 South to connect to the main highways heading west.
How is the drive from PDX to Cannon Beach different from the drive to Seaside in terms of road type and pacing?
Both routes primarily follow US-26 West through the scenic Oregon Coast Range. The route to Cannon Beach takes an earlier exit onto a smaller state road for the final few miles, offering a slightly more scenic and winding approach. The drive to Seaside continues on US-26 to its junction with Highway 101 and feels more like a direct primary highway route. Both are well-maintained and offer similar overall travel times.
If I’m going to Multnomah Falls, what should I know about timed entry, parking limits and where to stage my arrival?
Visiting Multnomah Falls requires some advance planning, especially in peak season. Always check the official recreation website for the latest information on whether timed-use permits are required, as this is a common practice. Parking is extremely limited and often fills up very early. A good strategy is to arrive before 9am or consider using a shuttle service from a nearby town such as Troutdale to avoid parking challenges altogether.
What are the easiest pull-offs or rest stops when driving from Portland to Hood River if I’m travelling with kids?
The drive along I-84 East through the Columbia River Gorge offers several excellent family-friendly stops. The Bonneville Dam has a visitor centre with fish-viewing windows and toilets, which is a great educational break. Further east the town of Cascade Locks provides easy access to parks, restaurants and the iconic Bridge of the Gods. These stops are well signed and give kids a perfect opportunity to stretch their legs.
What driving conditions should I be ready for on the way to Timberline Lodge if the forecast calls for snow showers?
If snow is forecast, expect winter mountain driving conditions. The final ascent to Timberline Lodge is on a steep, winding road that can become snow-covered and icy. Drive slowly, increase your following distance and be aware that traction devices may be required by law. Always check road conditions on a site like ODOT’s TripCheck before you set off up the mountain.
If I’m planning a day trip to Willamette Valley wineries, what’s a safe and convenient way to handle parking and short hops between towns?
A day trip to the Willamette Valley is easily managed with a hire car. Most wineries have ample on-site parking, making it convenient to visit several in one day. The main route, Highway 99W, connects key towns such as Newberg and Dundee, though some wineries are on scenic back roads. The most important safety consideration is to have a designated driver to ensure a responsible and enjoyable experience.
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