Car Hire
at Bangor Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Bangor Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Bangor Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Bangor Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Bangor Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The hire car counters at Bangor Airport are located inside the Domestic Terminal, to the left of the baggage claim carousels on the first floor. No shuttle, people mover, or off-site transfer is required.

Partners operating on-site at Bangor Airport include Avis, Hertz, Budget, Enterprise, National, and Alamo, all at 299 Godfrey Blvd, Bangor, ME 04401.

After collecting your bags and completing any required U.S. Customs and Border Protection formalities, simply walk to the counter, present your documents, and then walk a short distance across the street to the on-site vehicle lot to collect your car. The entire process from landing to driving away typically takes 45 to 90 minutes for international arrivals, accounting for immigration, baggage claim, paperwork, and the short walk to the vehicle.

Hire car counters at Bangor Airport generally operate from 8:00 AM to midnight (11:59 PM) daily. Budget is open Sunday through Saturday 8:00 AM to 12:00 AM, and Enterprise, National, and Alamo operate 8:00 AM to 11:59 PM every day.

After-hours pickup is not available at Bangor Airport. If your flight arrives before 8:00 AM, you will need to make advance arrangements directly with the hire brand, as standard counter service does not begin until 8:00 AM.

After-hours returns are possible via key drop. Lock the vehicle, note the mileage and fuel level, and place the keys and hire agreement in the drop box at the hire counter inside the terminal. Keep in mind that you remain responsible for the vehicle until the next business day when staff check it in. If your flight is delayed, hire companies will generally hold your booking for up to 24 hours from the original pickup time.

To collect your hire car at Bangor Airport, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence with a photo (your home country licence is accepted)
• Your passport and any required U.S. entry visas
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit hold
• Your booking confirmation or printed voucher
• Proof of return travel, such as a round-trip airline ticket (required when using a debit card at airport locations)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents must be physical originals. Digital or on-screen versions are not accepted at Bangor Airport hire counters.

Maine uses the E-ZPass electronic toll system, which operates across the Maine Turnpike (I-95) and is accepted in 19 states throughout the Northeast, Mid-Atlantic, and Midwest. Cash toll booths have largely been eliminated in Maine, so electronic payment is the standard method.

Hire vehicles at Bangor Airport come equipped with an electronic toll device. At the counter you can choose between two options:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the partner), which covers all tolls during the hire period
• Pay-per-use, where the hire company charges you the actual toll amount plus an administrative processing fee per transaction

For example, National Car Rental's TollPass charges US$3.95 per usage day (capped at US$19.75 per hire period) plus the actual toll amount, while Enterprise's TollPass charges US$4.95 per day (capped at US$34.65) plus tolls. No service fee applies on days when you do not use a toll road.

Toll charges are billed to the credit card on file and may appear on your statement four to six weeks after the hire ends. If you drive through an E-ZPass lane without enrolling in the hire company's toll programme, the company will still charge your card for the transaction plus fees.

Yes, a major credit card in the main driver’s name is required to hire a car at Bangor Airport. The card must be a physical card with the driver’s name printed on it and must have sufficient available credit to cover the security deposit hold.

Debit cards, prepaid cards, virtual cards, and digital wallets such as Apple Pay or Google Pay are not accepted for the security deposit at the counter. Even if you prepay your booking online, you must still present a physical credit card at pickup.

Typical security deposit holds at U.S. airport locations, including Bangor Airport, range from approximately US$300 to US$400 for standard vehicles, though the exact amount is set by the hire company at the counter and may be higher for premium vehicle classes. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on in-person authorisations.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire at Bangor Airport or on any toll roads you use during the trip, such as the Maine Turnpike (I-95) E-ZPass system.

To claim your cashback after returning the vehicle at Bangor Airport:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals reservation confirmation, a copy of the hire agreement signed at pickup, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last four digits of the card used for the booking

The refund is the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25. Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

The minimum age to hire a car at Bangor Airport without additional surcharges is 25. Drivers aged 21 to 24 may hire but are subject to a daily young-driver surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

Maine follows the standard U.S. hire policy, so the vehicle classes typically available to drivers aged 21 to 24 at Bangor Airport are limited to smaller categories such as Economy, Compact, and Intermediate. Classes such as Full Size, SUV, Minivan, Luxury, and Convertible generally require the main driver to be at least 25.

Young-driver surcharge amounts vary by partner:

• Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-driver fee waiver on eligible Avis and Budget rates at Bangor Airport. Check your booking confirmation to see if the waiver is shown.

Yes, the road network near Bangor Airport has several features that can catch first-time visitors off guard, particularly around the I-95 corridor.

Key things to be aware of when driving from Bangor Airport:

• I-95 exits 182 through 187 in Bangor have documented safety and mobility issues, including high-conflict locations where on-ramps and off-ramps create vehicle conflicts. Exits 185 (Broadway southbound ramps), 186 (Stillwater Avenue), and 187 (Hogan Road) are particularly complex.
• Broadway, the primary corridor from Bangor Airport, has channelised intersections with restricted right-in and right-out movements enforced by raised islands. These differ from the free-flowing merges common at other U.S. airports.
• Downtown Bangor uses a one-way street network that can be disorienting for drivers accustomed to bidirectional roads. Navigation via GPS is strongly recommended.
• The I-395 extension acts as a truck bypass around Bangor, which can alter expected traffic flow patterns on routes approaching Bangor Airport.

Using a GPS device or a navigation app is advisable when leaving Bangor Airport, especially if you are unfamiliar with the area. GPS add-ons are available at the hire counter if needed.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your trip from Bangor Airport, such as a medical emergency on a remote Maine highway or a flight cancellation affecting your return.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This benefit does not cover damage to the hire vehicle (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

Important: this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation from Bangor Airport.

The standard fuel policy for hires at Bangor Airport is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at Bangor Airport, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

When returning your car to Bangor Airport, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as proof in case of any dispute.

If you return the vehicle below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price
• A refuelling service or administrative fee

For after-hours returns at Bangor Airport, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone. Using the correct fuel type (petrol versus diesel) is your responsibility; wrong-fuel incidents are not covered by the fuel policy.

Yes, you can add an additional driver to your hire at Bangor Airport, either as part of your rate or by paying a fee at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation for the line stating additional driver is included. If it is not included, the daily fees at Bangor Airport are:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Bangor Airport counter at pickup with a valid driver’s licence and any required identification. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW.

For Avis, Budget, and Payless at Bangor Airport, additional drivers must generally be at least 25 years old. Age restrictions and surcharges for younger additional drivers vary by partner, so confirm at the counter.

Yes, one-way hires are possible when picking up at Bangor Airport, but a drop-off fee may apply depending on your return location, the hire partner, and the vehicle class.

Common patterns for one-way hires from Bangor Airport:

• Returning to another city or airport in Maine or a neighbouring state typically incurs a drop-off fee that varies by distance and vehicle class
• Cross-country or remote one-way routes may carry higher fees or may not be permitted by certain partners
• Cross-border returns, such as returning to Canada, are often restricted or require prior approval

The drop-off fee for your specific route from Bangor Airport is shown during the booking process under the section labelled to pay at destination. It is not included in any rate plan and cannot be prepaid. Review your booking confirmation to confirm whether a fee applies and what the amount is.

If you need to change your return location after booking, contact support as soon as possible, since route changes can reprice the hire and may affect availability. Mid-hire location changes must be approved by the partner branch.

If your flight is delayed and you arrive later than your scheduled pickup time at Bangor Airport, hire companies will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours (8:00 AM to midnight at Bangor Airport).

Here is what to keep in mind:

• If your delay is less than 24 hours and you arrive while the Bangor Airport counters are open, your booking should still be honoured
• If your delay pushes your arrival outside counter hours (before 8:00 AM or after midnight), after-hours pickup is not available at Bangor Airport, so you would need to wait until the counters reopen
• If your delay exceeds 24 hours from the original pickup time, contact support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to explore options, though changes are not guaranteed

The usual grace period on return is 30 minutes. Returning the vehicle later than agreed at Bangor Airport may result in charges for extra hours or days plus a late fee. Always confirm the exact grace period on your hire agreement at pickup.