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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 5 days ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 6 days ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 6 days ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 week ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 week ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 2 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 3 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 3 weeks ago
"Great experience"
Alison
Alison
5 3 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 4 weeks ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 4 weeks ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 4 weeks ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 1 month ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 1 month ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 1 month ago
"Excellent"
cruz yconchi
cruz yconchi
5 1 month ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 1 month ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 2 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 3 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 3 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 3 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 4 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 4 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 4 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Budget in California

Budget operates across California's major airports, with each facility requiring a short transfer from the terminal. At Los Angeles International Airport (LAX), a free courtesy shuttle loops to the Consolidated Rent-A-Car facility — wait times run 5 to 15 minutes normally but can stretch to 25 minutes during busy periods, and the full journey from baggage claim to counter can take 20 to 40 minutes. At San Francisco International Airport (SFO), the AirTrain Blue Line runs 24 hours a day and delivers renters to the SFO Rental Car Center in roughly 15 minutes, where Budget's counter is on the fourth floor. California's FasTrak electronic toll system covers Bay Area bridges and express lanes statewide; Budget's e-Toll program charges US$6.95 per day a toll is incurred, capped at US$34.95 per rental period, plus the actual toll at the undiscounted rate — an unlimited package is also available. Fuel prices in California rank among the highest in the United States, so refueling before return is worth planning carefully to avoid Budget's fuel service charge. Budget requires a credit card in the primary driver's name at pickup, with a deposit hold typically ranging from US$250 to US$500 depending on vehicle class and rate type. Drivers whose licenses use a non-Latin script — Arabic, Chinese, Cyrillic, or similar — must carry an International Driving Permit alongside the original license. Peak demand runs from June through August, when advance booking is advisable across all California locations.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day
4.5/ 5
Ford Mustang Convertible

Ford Mustang Convertible | Automatic

CONVERTIBLE

or Convertible similar

4 2 Automatic
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Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in California include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in California, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in California.

Will I face unexpected charges at the Budget counter in California when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in California are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in California charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What toll system does Budget use in California?

California uses FasTrak as its statewide electronic toll system, and it applies to all Budget rentals across the state, including Bay Area bridges, Orange County toll roads, and express lanes in Los Angeles.

When you pick up your Budget vehicle in California, you will typically have two options at the counter:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all toll usage during your rental
  • Pay per use: the actual toll amounts plus daily or administrative processing fees charged after the rental ends, sometimes weeks later

Nearly all toll facilities in California are fully cashless, meaning there are no cash booths. If you decline the Budget toll program, the toll authority will invoice the rental company via your plate, and Budget will pass those charges to your card along with processing fees, which are typically higher than FasTrak rates.

You may also opt out and pay tolls directly through the toll agency website or use a compatible personal FasTrak pass. If you bring your own pass, notify the Budget counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

How much do tolls cost on common California routes for Budget renters?

Toll costs for Budget rentals in California vary depending on which region you drive in. Here are approximate costs for the most common routes:

  • Bay Area bridge crossings (including the Bay Bridge and Golden Gate Bridge): approximately US$7 to US$15 per crossing
  • Daily driving in the San Francisco Bay Area with one bridge crossing: approximately US$10 to US$20 per day
  • Daily driving with multiple Bay Area crossings: approximately US$20 to US$35 or more per day
  • Los Angeles express lanes (I-10, I-110, and others): approximately US$0 to US$10 per day, depending on usage
  • Orange County toll roads (SR-73, SR-241, SR-261, SR-133): approximately US$5 to US$15 per day
  • San Diego area: very limited toll exposure

Most highways in Southern California are free if you avoid express lanes and Orange County toll roads. In Northern California, toll exposure is highest in the Bay Area due to bridge crossings.

These are estimates only. Actual charges depend on the specific facilities used, time of day, and whether your Budget rental is enrolled in a toll program or billed per use. FasTrak rates are generally 30 to 50 percent lower than invoice or plate-based rates.

How do I pick up my Budget rental car at LAX in California?

Picking up a Budget rental at Los Angeles International Airport (LAX) in California requires a short shuttle ride from the terminal to the rental facility.

After collecting your baggage, exit the terminal and follow the purple signs marked Rental Car Shuttles. The Budget counter and car lot are located at 5251 W 98th St, reached via Century Blvd and Concourse Way. The shuttle will take you directly there.

At the counter, present the following documents:

  • Your physical driver's license (original, not a photo or digital copy)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher showing the Budget reservation, pickup dates, and vehicle category
  • A major credit card in the main driver's name for the security deposit hold

If you are a Budget Fastbreak member, you can proceed directly to the Fastbreak canopy on the shuttle. Your name will appear on a monitor; select your vehicle and exit with your license and hang tag, skipping the counter entirely.

The LAX Budget counter operates 24 hours a day, 7 days a week. For after-hours returns, follow signs to the rental car return facility at the same address, record your mileage and fuel level, and use the Fastbreak drop box.

Does Hola Car Rentals offer Tolls Cashback for Budget rentals in California?

Yes, all Hola Car Rentals bookings, including Budget rentals in California, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

California has significant toll exposure, particularly in the San Francisco Bay Area (bridge crossings of US$7 to US$15 each) and in Southern California via Orange County toll roads and Los Angeles express lanes. The Tolls Cashback benefit helps offset those costs regardless of whether you use the Budget toll program or pay tolls directly.

To claim your cashback after your California rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your Budget booking; you still pay tolls normally and claim reimbursement afterward.

What documents do I need to pick up a Budget rental car in California?

To pick up a Budget rental car in California, you must present all documents in physical form. Digital copies are not accepted at the counter.

Required documents include:

  • Your original, unexpired driver's license in the main driver's name
  • A valid passport or government-issued photo ID (especially important for visitors arriving from abroad)
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • Your booking confirmation or printed voucher showing the Budget reservation, California pickup location, dates, and vehicle category

If your driver's license uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license, not as a replacement.

Visitors arriving by air may also be asked to show proof of return travel, such as a flight or cruise ticket. Debit and prepaid cards are not accepted for the security deposit hold at Budget locations in California. Bring a backup credit card in your name in case your primary card is declined.

Is there a young driver surcharge for Budget rentals in California?

Yes, Budget charges a young driver surcharge in California for renters under 25 years old. The standard minimum age to rent without an additional fee is 25.

For drivers aged 21 to 24, Budget applies a daily young-renter surcharge. Based on Budget's standard U.S. policy, the fee is approximately US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period.

There is one notable exception for Budget rentals in California and across the United States: if you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Budget waive the underage fee entirely. To qualify:

  • The waiver must be explicitly shown on your Hola Car Rentals confirmation
  • You must present a passport or government ID proving Latin American or Caribbean nationality or residency at the Budget counter
  • The vehicle must belong to an eligible category (Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, or Medium SUV)

Regardless of age, most premium, luxury, full-size SUV, minivan, and convertible vehicle classes in California are restricted to renters aged 25 and older at Budget locations. If you are unsure whether the waiver applies to your booking, check your confirmation or contact customer service before your California pickup.

How does the security deposit work for Budget rentals in California?

When you pick up a Budget rental car in California, the counter agent will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles at U.S. Budget locations, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, the specific California location (airport versus downtown), and the length of the rental. Premium or specialty vehicles may carry higher holds.

Important requirements for the deposit at Budget in California:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name printed on the card
  • The card must be in the main driver's name
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
  • Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit

After you return the Budget vehicle in California, the hold is released. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Notify your bank of your travel dates in advance to prevent fraud blocks on the in-person authorization.

Does travel assistance come with a Budget rental in California?

Yes, most Hola Car Rentals bookings, including Budget rentals in California, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters, the travel assistance coverage includes:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident in California
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

California's highway network, including long stretches of Interstate 5, Highway 1, and routes through remote areas such as the Sierra Nevada or the Mojave Desert, means that a medical or legal incident far from a major city is a real possibility. Having legal and medical assistance available 24 hours a day can be valuable in those situations.

To reach the assistance line at any time during your Budget rental in California, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not include damage to the Budget rental vehicle (that is CDW/LDW) or third-party liability (that is LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I return a Budget rental car after hours in California?

Yes, after-hours returns are available at many Budget locations in California, though the process varies by airport.

At Los Angeles International Airport (LAX) and San Francisco International Airport (SFO), Budget operates 24 hours a day, so after-hours returns are handled at the staffed counter. Fastbreak members can use the drop box, recording mileage and fuel level, with the rental agreement mailed afterward.

At Fresno Yosemite International Airport (FAT), the Budget counter is open daily from 7AM to 11PM. For returns outside those hours, park the vehicle in the return row, lock the car, and drop the keys and contract in the key drop box located at the Budget counter in the baggage claim area. Include your mileage, fuel level, and email address.

Important notes for after-hours returns at Budget locations in California:

  • Always record the odometer reading and fuel gauge level before leaving the vehicle
  • Take a photo of the dashboard showing the fuel gauge as evidence
  • Keep a copy of the rental agreement and any drop-box receipt
  • At some California locations, you remain liable for the vehicle until the next business day when staff check it in

For downtown Budget locations in California such as Los Angeles or Santa Barbara, hours are more limited (typically 8AM to 6PM on weekdays), so plan your return accordingly to avoid after-hours situations at those sites.

Can I pick up a Budget car at a California airport and return it to a different city?

Yes, one-way rentals are available through Budget in California, allowing you to pick up at one location and return to a different city or airport. However, a drop-off fee typically applies and the amount varies by route.

Common patterns for Budget one-way rentals within California:

  • Same-city airport to downtown (for example, LAX to downtown Los Angeles): often no drop-off fee
  • City to city within the same region (for example, Los Angeles to San Diego): a drop-off fee usually applies
  • Long-distance routes (for example, San Francisco to Los Angeles): a drop-off fee typically applies and can be significant

The drop-off fee for your specific Budget route in California will be shown during the booking process under the To Pay at Destination section. It cannot be prepaid and is paid directly at the Budget counter at the end of your rental.

If you want to take your Budget rental across state lines from California, confirm this is permitted on your rental agreement. Cross-border travel to Mexico is generally not allowed without prior written authorization from Budget, and driving into Mexico without it may void your coverage entirely.

To avoid surprises, review the drop-off fee on your Hola Car Rentals confirmation before completing your booking. If the fee shown at the Budget counter differs from your confirmation, keep all paperwork and contact support.

What fuel policy applies to Budget rentals in California?

Budget rentals in California follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at Budget in California:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles or 15 km of the Budget return location so the gauge does not drop before you arrive
  • Keep the final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge before returning the vehicle

If you return the Budget vehicle in California with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at California airports such as FAT, leave the fuel receipt in the drop envelope and keep a photo of the full gauge as evidence. Some Budget locations in California may offer a prepaid fuel option at the counter; if you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning.

What insurance coverage is included in a Budget rental in California?

The insurance coverage included in your Budget rental in California depends on the rate plan you selected when booking through Hola Car Rentals. Review your confirmation carefully before pickup.

The two main types of coverage relevant to Budget rentals in California are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover third-party liability.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving the Budget rental in California. Some U.S. states require rental companies to include state-minimum liability, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended.

Neither CDW/LDW nor LIS covers your personal injuries (that requires PAI) or your belongings (that requires PEC). Coverage is void if an unlisted driver operates the vehicle, if the car is used off-road or for prohibited purposes, or if an incident is not reported promptly.

At the Budget counter in California, verify that all coverage shown on your Hola Car Rentals confirmation appears on the rental agreement before signing. Add any additional drivers to the contract so they are covered.

How do I add an additional driver to a Budget rental in California?

Yes, you can add an additional driver to your Budget rental in California, either as part of your rate or for a fee paid at the counter.

For Budget rentals in California, the additional driver fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period. If your Hola Car Rentals confirmation explicitly states Additional Driver Free of Charge, the first additional driver is included at no extra cost.

Requirements for adding an additional driver at the Budget counter in California:

  • The additional driver must be physically present at pickup
  • They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the rental agreement
  • For Budget in California, additional drivers must generally be at least 25 years old

Only drivers listed on the Budget rental agreement are covered by protections such as CDW/LDW and liability insurance. If someone drives the vehicle in California who is not named on the contract, coverage may be void and additional charges may apply.

If you need to add a driver after pickup, visit a Budget branch in California to update the agreement. Changes cannot typically be made by phone or chat alone. Check your Hola Car Rentals confirmation before your trip to confirm whether an additional driver is already included in your rate.

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