Budget Car Hire
in Houston

Hola Car Rentals is the only premium partner of the top car hire brands operating in Houston, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Houston.

No. With Hola Car Rentals, all costs and charges for your booking in Houston are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Houston charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Budget operates from the consolidated Rental Car Centre (RCC) at George Bush Intercontinental Airport (IAH) in Houston, not from inside the terminals. After collecting your luggage, follow the Ground Transportation and Hire Car signs to the designated shuttle doors.

• Terminal A: Door A-115 (south side)
• Terminal C: Doors C-105 or C-106 (south side)
• Terminal E: Door E-203 (Level 2) or Door E-101 (west side)
• International arrivals at Terminal D: proceed through customs to the Terminal E arrivals hall, then follow Hire Car signs

Blue and white Hire Car Shuttle buses run 24 hours a day, every 5 minutes from 7:00 AM to 11:00 PM and every 10 minutes from 11:00 PM to 7:00 AM. The journey to the RCC takes approximately 5 minutes. Once at the RCC, follow Budget signage to the counter. Allow 45 to 90 minutes from landing to driving away, depending on baggage and queue times.

To collect your Budget hire car in Houston, you must bring the following physical documents to the counter.

• A valid, original driving licence (not a digital copy)
• A major credit card with your name printed on the card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is never valid without the original licence.

Debit cards and prepaid cards are not accepted for the authorisation hold at the Budget counter in Houston. Bring a backup credit card in your name in case your primary card is declined.

Houston has an extensive cashless toll network managed primarily by the Harris County Toll Road Authority (HCTRA) using the EZ TAG system. Cash booths are rare, and most gantries read transponders or photograph licence plates. Your Budget hire vehicle in Houston will already include an electronic toll device.

At the Budget counter in Houston you will typically have two options.

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all toll usage during the hire period
• Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes weeks after the hire ends

If you drive a Houston toll road without enrolling in a programme, the hire company bills the toll via licence plate photo plus a processing fee, which can cost more than the toll itself. Common toll routes around Houston include the I-45 Gulf Freeway, the I-610 Loop, and the I-10 Katy Freeway. Estimated daily toll costs in Houston range from approximately US$5 to US$20 depending on your routes.

You may also opt out at the counter and pay tolls manually through the toll agency's website where available, but inform the Budget agent so the default device can be deactivated to avoid duplicate charges.

Yes, all Hola Car Rentals bookings, including Budget hires in Houston, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Given Houston's dense toll network, including HCTRA roads and managed lanes on I-10 and I-45, toll costs can add up quickly. This benefit helps offset those expenses.

To claim your cashback after returning your Budget vehicle in Houston, email [email protected] within 30 days of return and include the following.

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Budget counter
• A receipt or statement showing the toll charges paid during your hire

Use the subject line: Tolls Cashback - HOLA followed by your confirmation number. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Houston has over 100 miles of High Occupancy Vehicle (HOV) lanes across six major freeway corridors, including I-45, I-10, and I-610. If you are driving a Budget hire car in Houston, you need to understand these rules before merging onto a freeway.

• HOV lanes require at least 2 occupants during peak hours. Solo drivers are not permitted and face fines if caught
• Some HOV lanes on I-10 and I-610 have evolved into managed or HOT (High Occupancy Toll) lanes, where solo drivers may pay a variable fee to access them
• HOV restrictions can tighten during major events or emergencies

Houston freeways also feature parallel frontage roads running alongside the main lanes, with Texas U-turns (boomerang loops under the freeway) used to change direction. These are unique to Texas and can be disorienting if you are not familiar with them. Budget renters arriving from outside the U.S. should allow extra time to get comfortable with these road layouts before driving in heavy traffic.

When you pick up your Budget hire car in Houston, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until released after the hire ends.

For Budget hires in the United States, including Houston, typical security deposit holds range from approximately US$300 to US$400 for standard vehicle classes. Premium or speciality vehicles may carry higher holds.

• Only a major credit card with your name printed on the card is accepted for the deposit
• Debit cards and prepaid cards are not accepted
• Digital wallets and virtual card numbers are not accepted at the counter

After you return the vehicle, the Budget counter releases the hold. Your bank or card issuer controls when the funds become available again, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined or does not have sufficient available credit.

Yes, picking up a Budget hire car at Houston George Bush Intercontinental Airport (IAH) adds several mandatory fees on top of the base hire rate. These are standard charges at the IAH Hire Car Centre and apply to all brands including Budget.

• Airport Concession Recovery Fee (ACRF): typically up to 10 to 12% of the base rate, charged by the hire company to recover the cost of operating at the airport
• Customer Facility Charge (CFC): approximately US$4.50 to US$5.50 per hire day, used to fund the Hire Car Centre facility
• Texas state hire car tax and Houston city hire car tax: combined these can add roughly 15% or more to the base rate

In total, airport-related taxes and fees at Houston IAH can add 20 to 30% to your Budget hire cost compared to the advertised base rate. Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter. Review the confirmation carefully before arriving at the Budget desk in Houston.

Yes, you can add an additional driver to your Budget hire in Houston, but the extra driver must be physically present at the counter at the time of pickup with their own valid driving licence.

For Budget hires in Houston, the additional driver fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes per additional driver. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the counter.

• The additional driver must present a valid driving licence (and an IDP if their licence uses a non-Latin alphabet)
• For Budget in Houston, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement
• Anyone who drives the vehicle but is not listed on the agreement is not covered by the hire protections

If your confirmation shows the additional driver as included, verify this is reflected on the Budget contract in Houston before signing. If you are charged incorrectly, keep all paperwork and contact support after the hire.

Yes, Budget in Houston charges a young driver surcharge for renters between the ages of 21 and 24. The minimum age to hire without an underage fee is 25.

For Budget hires in Houston, the young driver surcharge is US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period. In addition to the fee, most vehicle classes are restricted for drivers under 25. Eligible categories for younger renters typically include Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV.

• Drivers under 21 cannot hire from Budget in Houston
• Drivers aged 21 to 24 pay the daily surcharge and face class restrictions
• Drivers 25 and older are not subject to any underage fee

One exception applies: if you are from Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly shows the underage fee waived, Budget in Houston may waive the surcharge for the main driver aged 21 to 24. This exception does not apply to additional drivers or to travellers from other regions.

Budget hires in Houston follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Houston return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Budget vehicle in Houston with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at the Houston Hire Car Centre, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

Ask the Budget agent at the Houston counter for the nearest petrol stations to the return location, or use a navigation app to find stations close to the RCC before your return trip.

Not always. In Texas, including Houston, state law does not universally require hire companies to include third-party liability cover in every hire. Whether Budget includes state-minimum liability in your Houston hire depends on the specific rate plan you booked.

Third-party liability cover, also called LIS, ALI, or SLI, protects you against bodily injury and property damage you may cause to other people or their property while driving the hire vehicle. It does not cover damage to the Budget vehicle itself, which is handled by CDW or LDW.

• Check your Hola Car Rentals booking confirmation to see whether LIS or SLI is listed as included
• If it is not included, you can add supplementary liability cover at the Budget counter in Houston
• We strongly recommend adding Liability Insurance Supplementary (up to US$300,000) to any Budget hire in Houston if it is not already shown on your confirmation

Your personal motor insurance policy or credit card may offer some liability extension, but terms vary widely. Confirm coverage with your provider before declining this protection at the Houston counter.

No, Houston does not use speed cameras or red light cameras. Red light cameras were banned by Houston voters in 2011 and prohibited statewide by Texas law (HB 1631) in 2019. Speed enforcement in Houston relies on police patrol rather than automated cameras, which differs from many cities in Europe and other parts of the U.S.

However, there are other driving rules that matter for Budget renters in Houston.

• HOV lanes on major freeways like I-45 and I-10 require at least 2 occupants during peak hours. Solo drivers face fines
• Houston freeways have parallel frontage roads and Texas U-turns (underpass loops) that are unique to Texas and can be confusing for first-time visitors
• Downtown Houston has extensive one-way street systems with 4 to 6 lane roads that can surprise drivers expecting a standard grid layout
• There are no congestion charges or emissions zones in Houston, unlike cities such as London

Any traffic fines incurred during your Budget hire in Houston are your responsibility and are not covered by CDW, LDW, or any hire protection included in your booking.

Yes, most Hola Car Rentals bookings, including Budget hires in Houston, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or need legal help after an accident while driving Houston's extensive freeway network.

Coverage typically includes the following for up to 5 passengers.

• Medical assistance for accidents and non-pre-existing illnesses
• Legal assistance in case of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to UK or Canadian residents. It is designed for travellers visiting Houston from outside North America. It also does not cover damage to the Budget vehicle (that is CDW or LDW) or third-party liability (that is LIS or SLI). Always contact the assistance line before incurring medical expenses where prior authorisation is required.