Budget Car Hire
in El Paso

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in El Paso, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in El Paso.

No. With Hola Car Rentals, all costs and charges for your booking in El Paso are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in El Paso charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget counter at El Paso International Airport (ELP) is located at the consolidated hire car centre at 6505 Convair Rd, Suite 400/430, El Paso, TX 79925. This centre houses multiple hire brands including Budget, Avis, Alamo, and National.

The hire counters are accessible on foot from baggage claim. After collecting your bags, follow the airport signs towards Arrivals or Baggage Claim, which lead directly to the hire counter area. No shuttle is required to reach the Budget counter at El Paso International Airport.

Counter hours at El Paso International Airport run from 7:00 AM to 11:00 PM daily, and 24-hour drop-off is available for returns outside those hours. If you are arriving late, you can still return your Budget vehicle using the after-hours drop facility at the same Convair Rd address.

To pick up your Budget hire car in El Paso, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence at the Budget counter in El Paso. For licences in other non-English scripts, an IDP is strongly recommended.

All documents must be physical originals. Digital copies or photos on a phone are not accepted. Debit and prepaid cards are not accepted for the authorisation hold at Budget in El Paso.

Yes, toll roads exist in the El Paso area and across Texas that can affect your Budget hire car costs. The Border West Expressway runs along the U.S.-Mexico border near El Paso and includes toll segments, making it a route that Budget renters may encounter when travelling between the airport and areas south of I-10.

Texas toll roads are almost entirely cashless, using overhead gantries that read transponders or licence plates. Your Budget hire vehicle at El Paso comes equipped with an electronic toll device. At the counter you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all toll usage during your hire
• Pay per use: the actual toll amount plus daily or administrative processing fees billed after the hire, sometimes weeks later

If you plan to drive only one or two toll segments in El Paso, pay-per-use may cost less. If you expect frequent toll road use across Texas, the unlimited package is usually better value. Review the charges carefully before signing the Budget hire agreement in El Paso.

Yes, all Hola Car Rentals bookings, including Budget hires in El Paso, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire period.

This benefit is useful in El Paso because the Border West Expressway and other Texas toll roads are cashless and charges can accumulate, especially if you drive across the region. You still pay tolls normally through your Budget hire’s toll programme or directly, and then claim reimbursement afterwards.

To claim your Tolls Cashback after returning your Budget vehicle in El Paso:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the Budget hire agreement signed at collection, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Yes, a physical major credit card in the main driver’s name with the driver’s name printed on the card is required at the Budget counter in El Paso for the authorisation hold. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted.

At collection, Budget in El Paso will place a temporary authorisation hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and location policy. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 working days.

To avoid issues at the Budget counter in El Paso:

• Confirm your card is enabled for in-person transactions and has sufficient available credit
• Set a travel notice with your bank before arriving
• Bring a backup credit card in your own name in case your primary card is declined

Even if you prepaid your Budget booking online, you must still present a physical credit card at the El Paso counter for the deposit hold.

The minimum age to hire a Budget vehicle in El Paso without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire from Budget in El Paso but will be charged a daily underage fee of US$13 per hire day plus taxes, capped at US$65 plus taxes for the hire period.

Drivers under 21 are generally not eligible to hire from Budget in El Paso. Texas is not one of the states (like New York or Michigan) that requires hire companies to accept drivers aged 18 and older.

Drivers aged 21 to 24 hiring a Budget vehicle in El Paso are also restricted to certain vehicle classes. Economy, compact, and intermediate categories are typically available, while full-size, SUV, luxury, premium, convertible, and van categories are generally restricted to drivers 25 and older.

One exception applies: if you are a citizen or resident of Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates with Budget in El Paso may waive the underage fee. Check your booking confirmation to see if the waiver is explicitly listed before arriving at the El Paso counter.

Yes, you can add an additional driver to your Budget hire in El Paso, but the additional driver must be present at the counter during collection with a valid driver’s licence and any required identification.

If your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, no extra fee applies for the first additional driver. If it is not included, Budget in El Paso charges US$13 per hire day plus taxes for each additional driver, with a maximum charge of US$65 plus taxes for the hire period.

Important rules for additional drivers at Budget in El Paso:

• The additional driver must be at least 25 years old at the time of collection for Budget hires
• Drivers aged 21 to 24 may not be accepted as additional drivers or may be subject to the underage surcharge
• The additional driver must sign the hire agreement at the El Paso counter
• Only drivers listed on the agreement are covered by the hire protections such as CDW/LDW

If someone drives the Budget vehicle in El Paso who is not listed on the hire agreement, cover may be void and additional charges may apply.

El Paso has some road characteristics that can surprise first-time visitors driving a Budget hire car in the area.

The city’s arterial roads are designed for high suburban speeds, typically 45 to 55 mph, even in areas that may appear more urban. Continuous medians often block left turns, and long blocks with limited cross streets can make navigation less intuitive than in grid-based cities.

The highway network around El Paso includes two main east-west corridors:

• I-10, the primary interstate running through the city
• The Border West Expressway, a newer route south of I-10 that runs along the U.S.-Mexico border and includes toll segments

The Transmountain sections of Loop 375 climb to significant elevation with mountain grades and overpasses that can be challenging for drivers unfamiliar with the terrain. In the northwest and southeast parts of El Paso County, continuous east-west roads are limited, which can force detours onto north-south routes.

The I-10 and US-54 interchange area involves complex ramp configurations that can be confusing on a first drive. When collecting your Budget hire car in El Paso, it is worth reviewing your intended route before leaving the airport to avoid unexpected turns at high-speed interchanges.

Yes, most Hola Car Rentals bookings, including Budget hires in El Paso, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is particularly relevant in El Paso given the city’s high-speed arterials, mountain highway sections on Loop 375, and the distance from some areas to the nearest medical facilities.

The travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Budget hire in El Paso, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Budget hire vehicle itself (that is covered by CDW/LDW) or liability to third parties (covered by LIS/SLI).

Yes, 24-hour drop-off is available at the Budget hire facility at El Paso International Airport. The return location is the same consolidated hire car centre where you collected the vehicle, at 6505 Convair Rd, El Paso, TX 79925. You can return your Budget vehicle outside of standard counter hours using the after-hours drop-off process.

When returning your Budget car after hours in El Paso:

• Follow the hire car return signs upon arrival at the Convair Rd facility
• Park in the designated Budget return area
• Leave the keys as instructed in your hire agreement or on the key drop envelope provided at collection
• Take a photo of the fuel gauge and odometer before leaving the vehicle
• Keep your final fuel receipt showing the date, time, and station address

Note that after-hours returns mean the vehicle condition is assessed when the counter opens. Any discrepancies in fuel level or damage noted at that time may result in charges. Returning the tank full and documenting the gauge with a photo protects you in case of a dispute on your Budget hire in El Paso.

Budget hires in El Paso follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At collection, verify the fuel level with the Budget agent and confirm it is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the El Paso counter.

When returning your Budget car in El Paso:

• Refuel within approximately 10 miles of the return location at El Paso International Airport so the gauge does not drop before you arrive
• Keep the final fuel receipt showing the station address, date, and time
• Show the full gauge to the agent or, for after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Budget vehicle in El Paso with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, one-way hires are possible with Budget in El Paso, allowing you to pick up in El Paso and return the vehicle in a different city. However, a drop-off fee typically applies and the amount varies depending on the destination, vehicle class, and season.

When booking a one-way Budget hire from El Paso, the drop-off fee is shown during the checkout process under the section labelled as charges due at the destination. It will also appear on your booking confirmation. This fee cannot be prepaid and is paid directly at the Budget counter in El Paso or at the return location.

Key points about one-way Budget hires from El Paso:

• Same-city returns (for example, airport to a city location within El Paso) often carry no drop-off fee
• Returns to other Texas cities or out-of-state destinations typically incur a drop-off fee
• Cross-border returns, such as returning the Budget vehicle in Mexico, are generally not permitted
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If the Budget counter in El Paso charges a drop-off fee that was not disclosed on your confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

The insurance and protection options included in your Budget hire in El Paso depend on the rate plan selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully before arriving at the El Paso counter.

Common coverages available for Budget hires in El Paso include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget hire vehicle from a collision or covered incident. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Budget vehicle in El Paso. Some U.S. states require a minimum level of liability, but not all do

CDW/LDW does not cover third-party liability, and LIS/SLI does not cover damage to the Budget vehicle itself. These are separate protections that work together.

Common exclusions to be aware of at the Budget counter in El Paso:

• Damage from prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
• Drivers not listed on the Budget hire agreement in El Paso are not covered

Always confirm what is included on your hire agreement at the El Paso counter before driving away.