VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Warwick include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Warwick, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Warwick.
Will I face unexpected charges at the Avis counter in Warwick when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Warwick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Warwick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Warwick's T.F. Green Airport and how do I get there?
The Avis counter in Warwick is located on the 3rd floor of the Interlink Facility at T.F. Green Airport (PVD), 700 Jefferson Blvd, Warwick, RI 02886. Vehicles are parked on the 4th floor of the same building.
To reach the Avis counter after landing in Warwick, follow these steps:
- Claim your luggage on the lower level of the terminal.
- Take the escalator and moving walkway (Skywalk) directly to the Interlink Facility.
- Follow signs to the 3rd floor for the Avis counter.
- Collect your vehicle on the 4th floor.
If you are enrolled in Avis Preferred, check the Reader Board in the Interlink Facility for your assigned vehicle location. Keys will be in the vehicle and the contract on the dashboard. Show your licence to the exit guard.
The Avis counter in Warwick operates Sunday through Saturday, 6:00 AM to 12:30 AM, so it is open past midnight for late arrivals.
How does after-hours drop-off work at the Avis location in Warwick?
Yes, after-hours drop-off is available at the Avis location in Warwick. The Interlink Facility at T.F. Green Airport offers 24-hour drop-off, so you can return your vehicle even when the Avis counter is closed.
To complete an after-hours return at the Warwick Avis location:
- Drive to 700 Jefferson Blvd and follow signs towards the car hire return area.
- Park your vehicle in the Avis secure lot Check-in Lane.
- Leave your keys and completed hire agreement on the dashboard.
- Take all personal belongings with you before leaving.
Before your after-hours return in Warwick, make sure to refuel within roughly 10 miles of the Avis return location so the tank is at the recorded starting level. Keep your fuel receipt and take a photo of the dashboard gauge as evidence, since the Avis counter will process the return the following morning.
Are there toll roads near Warwick, RI, and how do they work for an Avis hire?
Yes, there are toll roads in the Warwick area and broader Rhode Island that you may encounter during your Avis hire. The main toll facility for passenger cars is the Newport Bridge (Claiborne Pell Bridge), which connects Newport to Jamestown. Typical costs for a standard 2-axle car are:
- E-ZPass (non-resident): US$4.00
- Bill by Mail (no transponder, video plate capture): US$6.00
The RhodeWorks truck toll system operates at 12 locations on I-95, I-295, I-195, and other routes near Warwick, but passenger cars pay nothing at those gantries.
Your Avis hire vehicle in Warwick will come equipped with an electronic toll device. At the Avis counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual toll charges plus administrative fees are billed to your card after the hire. If you drive through a cashless toll without enrolling, the Avis system will bill the toll plus a processing fee to your credit card.
Rhode Island has no congestion charges or emissions zones, so there are no additional city-centre fees to worry about during your Warwick hire.
Can I get a Tolls Cashback refund for tolls paid during my Avis hire in Warwick?
Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Warwick.
For example, if your Avis Warwick booking totals US$400, the cashback cap is US$20. If you paid US$12 in tolls (such as Newport Bridge crossings), you receive US$12 back. If you paid US$30, you receive the US$20 cap.
To claim your cashback after your Warwick hire:
- Email [email protected] within 30 days of returning the Avis vehicle.
- Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
- Attach your Hola Car Rentals confirmation, the Avis hire agreement signed at pick-up, and a toll receipt or statement showing charges paid during the hire period.
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up my Avis hire car in Warwick?
To pick up your Avis hire car in Warwick, you must present the following physical documents at the counter:
- A valid, original driver’s licence (not a digital copy).
- A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit hold.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight tickets or cruise tickets (required for visitors from outside the UK).
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Avis counter in Warwick. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.
All documents must be physical originals. Digital versions displayed on a phone are not accepted at the Avis counter in Warwick.
Is a credit card required for the security deposit at the Avis counter in Warwick?
Yes, a physical major credit card in the main driver’s name is required for the security deposit hold at the Avis counter in Warwick. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted.
At the Warwick Avis location, the typical security hold for a standard car in the United Kingdom is approximately GBP 300 to GBP 400. This is a temporary authorisation on your card, not a charge. It reduces your available credit until your bank releases it after you return the vehicle, which can take up to 15 business days.
A few things to bear in mind before arriving at the Avis counter in Warwick:
- The card must have the driver’s name printed on it and sufficient available credit to cover the hold plus any expected charges.
- Even if you prepaid your booking, you still must present a physical credit card at pick-up.
- Notify your bank of your travel dates to prevent fraud blocks on the in-person authorisation.
- Bring a backup credit card in your name in case your primary card is declined.
Are there road closures or detours near the Avis location in Warwick I should know about?
Yes, there are several active road disruptions near the Avis location in Warwick that can affect drivers leaving or returning to T.F. Green Airport.
- The Jefferson Blvd on-ramp to I-95 South is permanently closed through summer 2027. Drivers must use the Airport Connector as a detour, which surprises many first-time visitors expecting standard motorway access from the Avis return area.
- The right lane under I-95 on Jefferson Blvd is closed indefinitely for bridge work, reducing capacity near the Avis facility at 700 Jefferson Blvd.
- The Apponaug Circulator on Post Road has been converted to two-way traffic, with a new roundabout at West Shore Road near City Hall. Drivers heading to or from the Avis Warwick location via Apponaug or Greenwood should yield at this roundabout.
- Ongoing lane reductions on I-95 between Exits 29 and 33A, and on I-295 between I-95 and Route 2 (Bald Hill Rd.), include frequent night closures for road works.
When navigating back to the Avis return area in Warwick, use GPS set to 700 Jefferson Blvd and allow extra time for these detours, especially during evening hours.
Does Travel Assistance cover a breakdown on the highway during my Avis hire in Warwick?
Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown on I-95 or Route 37 near Warwick during your Avis hire. However, this benefit does not apply to customers who are residents of the United Kingdom or Canada.
Travel Assistance covers up to 5 passengers and includes:
- Medical cover for accidents and non-pre-existing illnesses.
- Legal assistance in case of an accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
Travel Assistance is not the same as roadside assistance for the Avis vehicle itself. For mechanical issues with your Avis hire in Warwick, contact Avis roadside assistance directly using the number on your hire agreement.
To reach Terrawind for a travel emergency during your Warwick hire:
- Phone (24/7, toll-free): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call.
Can I add an additional driver to my Avis hire in Warwick?
Yes, you can add an additional driver to your Avis hire in Warwick, either included in your rate or for a fee paid at the counter.
When the additional driver fee is not included in your booking, Avis charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the Warwick hire period.
To add a driver at the Avis counter in Warwick:
- The additional driver must be physically present at pick-up.
- They must present a valid driver’s licence and any required ID.
- Both the main driver and the additional driver must sign the Avis hire agreement.
- For Avis in Warwick, additional drivers must generally be at least 25 years old.
Only drivers listed on the Avis hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not named on the contract drives the vehicle in Warwick, those protections may be void. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the Warwick counter.
Is there a young driver surcharge for renters under 25 at Avis in Warwick?
Yes, a young-driver surcharge applies to renters aged 21 to 24 at the Avis location in Warwick, Rhode Island. The minimum age to hire without a surcharge is 25.
Drivers aged 21 to 24 can hire from Avis in Warwick but will pay a daily underage fee at the counter, and most vehicle classes are restricted. Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV categories are typically available to under-25 renters. Premium, luxury, full-size SUV, minivan, and convertible classes generally require the driver to be 25 or older.
One exception applies: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Avis in Warwick will not charge the young-driver surcharge for the main driver. You must present a passport or government ID proving your nationality at the Avis counter in Warwick to use this benefit.
Drivers under 21 cannot hire from Avis in Warwick.
Can I pick up my Avis car in Warwick and return it in a different city?
Yes, one-way hires are possible with Avis in Warwick, but a drop-off fee may apply depending on your return location.
When booking a one-way hire from the Avis Warwick location, the drop-off fee is shown on the rate details page under the section labelled as charges due at destination. Common patterns include:
- Returning to another airport or city in the same region: a drop-off fee typically applies and varies by distance and vehicle class.
- Cross-country or remote returns: fees are usually higher, and some routes may not be permitted.
The drop-off fee cannot be prepaid and is paid directly at the Avis counter in Warwick or at the return location. It is separate from fuel, tolls, and taxes.
If you change your return location after booking your Avis Warwick hire, the rate will be re-priced and the drop-off fee may increase. Always verify the fee shown on your booking confirmation matches what the Avis agent presents at the Warwick counter before signing the hire agreement.
What fuel policy applies to my Avis hire in Warwick?
Your Avis hire in Warwick follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid fuel fees at the Warwick Avis location:
- Check the fuel gauge with the Avis agent at pick-up and confirm the starting level is recorded on the hire agreement.
- Take a photo of the dashboard showing the odometer and gauge before leaving the Interlink Facility.
- Refuel within approximately 10 miles of the Avis return location at 700 Jefferson Blvd in Warwick before drop-off.
- Keep the fuel receipt showing the date, time, and station address.
- Take a photo of the full gauge before returning the vehicle.
If you return the Avis vehicle in Warwick with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns at the Warwick Avis secure lot, leave the fuel receipt in the vehicle envelope and keep a photo of the gauge as your record.
What insurance coverage is included in my Avis booking in Warwick?
The insurance coverage included in your Avis hire in Warwick depends on the rate plan you selected. It is important to review your booking confirmation carefully before arriving at the Warwick counter.
Common coverages available for Avis hires in Warwick include:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Warwick. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended.
CDW/LDW and liability cover are separate protections. Having one does not replace the other. Neither covers your personal belongings or your own injuries.
Only drivers named on the Avis hire agreement in Warwick are covered. If someone not listed on the contract drives the vehicle, cover may be void. Always confirm what is included on your confirmation before collecting your Avis car in Warwick.
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