Avis Car Hire
in United States

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in the United States, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in the United States.

No. With Hola Car Rentals, all costs and charges for your booking in the United States are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in the United States charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Avis hire car in the United Kingdom, you must bring the following physical documents to the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the authorisation hold)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Return flight or ferry tickets

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Avis counter in the United Kingdom must be physical originals. Digital copies shown on a phone or tablet are not accepted.

The standard minimum age to hire with Avis in the United Kingdom without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young driver surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

Two regions have different rules by law:

• Scotland: Avis must hire to licensed drivers aged 18 and older (a young driver surcharge still applies)
• Wales: Similar law requires hires to drivers 18 and older (a surcharge still applies)

In most other parts of the United Kingdom, the minimum age is 21 to 24 with a surcharge, and 25 without one. Vehicle classes such as full-size SUVs, minivans, convertibles, luxury, and premium cars are typically restricted to drivers 25 and older.

If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Avis rates in the United Kingdom may waive the underage fee for the main driver. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories such as economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV.

When you pick up your Avis hire car in the United Kingdom, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

Typical hold amounts for Avis in the United Kingdom are approximately GBP 200 to GBP 400 for standard vehicle classes. Premium or speciality vehicles may require a higher hold.

• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle and the rental agreement concludes, Avis releases the hold. Your bank or card issuer controls when the funds appear back on your account, which can take up to 15 working days. It is advisable to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel dates before arriving in the United Kingdom.

Toll roads across the United Kingdom are mostly cashless, and your Avis hire vehicle may be equipped with an electronic toll device or registered for plate-based billing. Cash toll booths are rare.

The main toll systems you may encounter depending on where you drive include:

• UK Toll: used on various motorways and bridges across England, Scotland, Wales, and Northern Ireland

At the Avis counter in the United Kingdom, you will be offered a toll programme. The standard Avis e-Toll pay-per-use option charges approximately GBP 4.50 per day you use a toll road, up to a cap of GBP 22.50 per hire. An unlimited option is also available at approximately GBP 9.50 per day, capped at GBP 47.50 per week.

If you decline the toll programme, Avis will still bill you for any tolls incurred via plate recognition, plus administrative processing fees. To avoid unexpected charges, review the toll programme terms carefully before signing the hire agreement.

Yes, all bookings made through Hola Car Rentals, including Avis hires in the United Kingdom, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your hire.

Given the extensive cashless toll networks in the United Kingdom, toll costs can accumulate during an Avis hire. This benefit helps offset those costs.

To claim your cashback after returning your Avis vehicle in the United Kingdom:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed Avis hire agreement, and a toll receipt or itemised invoice showing the charges paid

The refund is processed to the same payment method used for your original booking and typically takes 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted. Note that this benefit reimburses tolls only, not toll programme service fees or traffic fines.

When hiring with Avis in the United Kingdom, two main types of cover are relevant to most drivers:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW and LDW do not cover damage caused to other vehicles or persons.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis hire vehicle. Some parts of the United Kingdom require hire companies to include minimum liability cover, but not all regions do. It is strongly recommended to add Liability Insurance Supplementary cover of up to GBP 300,000 to your hire.

CDW and LDW do not cover tyres, undercarriage, roof, keys, or personal belongings. Prohibited use such as driving under the influence, off-road driving, or driving in restricted areas can void cover entirely.

If an incident occurs during your Avis hire in the United Kingdom, prioritise safety, contact local authorities if needed, and notify Avis immediately using the number on your hire agreement. Report the incident as soon as possible, as late reporting can invalidate your cover.

Yes, you can add an additional driver to your Avis hire in the United Kingdom, either as an included benefit on certain rates or by paying a fee at the counter.

When the additional driver is not included in your rate, Avis charges GBP 10 per hire day plus taxes, with a maximum charge of GBP 50 plus taxes for the United Kingdom.

Requirements for adding an additional driver to an Avis hire in the United Kingdom:

• The additional driver must be present at the Avis counter at pick-up
• They must present a valid driving licence and any required ID
• For Avis in the United Kingdom, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Avis hire agreement are covered by protections such as CDW and LDW. If someone drives who is not named on the contract, cover may be void and additional charges may apply. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

Avis hires in the United Kingdom follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel charges on your Avis hire in the United Kingdom:

• Check the fuel gauge with the Avis agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. Using the wrong fuel type is not covered by the fuel policy and may generate additional charges.

Some Avis counter locations in the United Kingdom may offer an optional prepaid fuel plan. If you accept it, any unused fuel is typically non-refundable, so the Full-to-Full approach is generally the better value for most drivers.

Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, including Avis hires in the United Kingdom. However, this benefit does not apply to residents of the United Kingdom or Ireland. If you are a UK or Irish resident renting an Avis vehicle domestically, you do not qualify for this cover.

For eligible drivers, such as visitors arriving from Latin America, Europe, or other regions, the Travel Assistance benefit typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Avis hire in the United Kingdom, for example after a motorway breakdown or a medical situation while driving in a remote area, you can reach the Terrawind assistance line 24 hours a day at +44 20 1234 5678 (toll-free) or via WhatsApp at +44 7912 345678. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not include damage to the Avis hire vehicle (that is CDW or LDW) or third-party liability (that is LIS or SLI). Always review your booking confirmation for the exact terms and limits that apply to your itinerary.

Yes, one-way hires are available with Avis across the United Kingdom, allowing you to pick up in one city and return in another. However, a drop-off fee may apply depending on the route, distance, vehicle class, and season.

General patterns for Avis one-way hires in the United Kingdom:

• Same-city airport to city centre: often no drop-off fee
• City to city within the same region or country: a drop-off fee typically applies and varies by distance and vehicle class
• Cross-country or long-distance routes: a drop-off fee almost always applies and can be significant

The drop-off fee for your specific Avis route in the United Kingdom will be shown during the booking process under the details page of the rate selected, listed as a separate line under the section showing what is due at the destination. This fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you change your return location after booking, the hire will be re-priced and the drop-off fee may change. Always confirm the fee on your booking confirmation before arriving at the Avis counter.

Avis operates hire counters at major airports throughout the United Kingdom, including London Heathrow, Manchester, Birmingham, Glasgow, Edinburgh, and Bristol.

At most UK airports, the Avis counter is located near the baggage reclaim area inside the terminal. However, many larger airports use a Consolidated Rental Car Centre (RCC) that is separate from the terminal building. In those cases, you will need to take a shuttle bus or an automated people mover from the terminal to reach the Avis counter.

• Follow signs for Car Hire or Rental Car Centre after collecting your bags
• Look for the Avis logo on shuttle buses at the designated rental bus stop outside the arrivals hall
• At off-site locations, a shuttle will also return you to the terminal after you drop off the vehicle

Your booking confirmation will show the operating brand and any specific pick-up instructions for your Avis location in the United Kingdom. If you cannot find the counter, use the airport information desk or courtesy phones located throughout the terminal. Hola Car Rentals also publishes specific pick-up guides for many major UK airports.

Avis offers a wide range of vehicle categories across the United Kingdom, suitable for different group sizes and travel needs. Available categories include:

• Economy and compact cars
• Intermediate and midsize sedans, including models such as the Toyota Corolla and Ford Mondeo
• Full-size sedans
• Compact and midsize SUVs
• Full-size and luxury SUVs, including options such as the Land Rover Discovery and BMW X5
• Minivans and passenger vans
• Pickup trucks
• Convertibles

Avis maintains a large fleet across the United Kingdom with vehicles averaging under 6 months old and undergoing regular maintenance before each hire. The exact models available will vary by location and date, as Avis applies a similar vehicle policy where a confirmed category guarantees a vehicle of that class or better, not a specific model.

Note that certain vehicle classes in the United Kingdom are restricted to drivers aged 25 and older. Categories such as full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles are generally not available to drivers under 25. Always check the class restrictions that apply to your age group before booking your Avis hire.

When hiring with Avis at airports in the United Kingdom, the final amount payable at the counter typically includes several taxes and fees on top of the base hire rate. These vary by region, city, and airport but commonly include:

• Airport Service Charge (ASC): charged by rental companies to recover the cost of operating at the airport
• Passenger Facility Charge (PFC): a per-flight or per-passenger fee that funds airport facilities
• Vehicle Registration Fee (VRF): covers the cost of registering the fleet
• Regional and local taxes: vary across the United Kingdom

Your booking confirmation will show whether taxes and fees are included in your pre-paid rate or listed as amounts due at the destination. If your confirmation shows taxes and fees as included, you should not be billed again for those items at the Avis counter. If you are charged for something that was marked as included, the No Extra Charges© guarantee covers that situation.

Off-airport Avis locations in the United Kingdom may have lower fees since some airport-specific surcharges do not apply. Always review the full breakdown on your confirmation before arriving at the counter.