Avis Car Hire
in the Grand Canyon

Hola Car Rentals is the only premium partner of the top car hire brands operating at the Grand Canyon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at the Grand Canyon.

No. With Hola Car Rentals, all costs and charges for your booking at the Grand Canyon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at the Grand Canyon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads in Arizona, so driving to and around the Grand Canyon in your Avis hire will not generate any toll charges. Arizona does not operate any toll highways, bridges, or express lanes, meaning you will not encounter cashless gantries, transponder requirements, or toll bills during your trip.

Because Arizona is toll-free, you do not need to enrol in Avis's optional e-Toll programme for routes within the state. If your itinerary takes you beyond Arizona into neighbouring states such as California or Nevada, toll roads may apply there, and your Avis vehicle will already have an electronic toll device installed.

Even though the Grand Canyon area itself has no tolls, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for any tolls paid during the hire period. This benefit is useful if you drive through toll zones on the way to or from the Grand Canyon.

To collect your Avis hire near the Grand Canyon, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter. Debit cards and prepaid cards are not accepted for the authorisation hold, so bring a major credit card with sufficient available credit.

When you pick up your Avis hire near the Grand Canyon, the counter will place a temporary authorisation hold on your credit card. For standard vehicles hired in the United States, this hold is typically around US$ 300 to US$ 400, though the exact amount depends on the vehicle class, the specific Avis location, and the season.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, and it can take up to 15 business days after drop-off.

• Only a major credit card in the main driver’s name with the name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Premium or speciality vehicle classes may require a higher hold amount

If you are travelling to the Grand Canyon from abroad, notify your bank before departure to prevent the authorisation from being flagged as a suspicious transaction.

Yes, all Avis bookings made through Hola Car Rentals include Tolls Cashback, even for trips to the Grand Canyon where Arizona itself has no toll roads.

The benefit reimburses up to 5% of your total booking value for tolls paid during the hire period. This is especially relevant if your Grand Canyon trip involves driving through toll zones in neighbouring states such as Nevada or California before or after visiting the park.

To claim your cashback after returning your Avis vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, drivers aged 21 to 24 can hire from Avis near the Grand Canyon, but a young-driver surcharge applies and certain vehicle classes are restricted.

In most U.S. states, including Arizona, the standard minimum age for Avis is 25. Drivers aged 21 to 24 are permitted but pay a daily underage fee on top of the hire rate. Vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to drivers aged 25 and older near the Grand Canyon.

If you are from Latin America or the Caribbean and aged 21 to 24, Avis offers a young-driver fee waiver on eligible Hola Car Rentals rate plans. To qualify:

• The waiver must be explicitly shown on your booking confirmation
• You must present a passport or ID proving Latin American or Caribbean nationality or residency at the Avis counter
• The vehicle must belong to an eligible category such as economy, compact, medium sedan, standard sedan, compact SUV, or medium SUV

This exception applies only to the main driver. Additional drivers aged 21 to 24 at the Avis counter near the Grand Canyon may still be charged the underage fee or may not be accepted.

Avis uses a Full-to-Full fuel policy for hires near the Grand Canyon. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

When returning your Avis hire after visiting the Grand Canyon, refuel within approximately 10 miles or 15 kilometres of the return location so the tank does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• If you return the vehicle below the recorded starting level, Avis will charge for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee
• Use the correct fuel type listed in the hire agreement; wrong-fuel incidents are not covered by the fuel policy
• For after-hours returns, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone

Yes, one-way hires are available with Avis, allowing you to pick up at one location and return near the Grand Canyon, or vice versa. Common starting points for Grand Canyon visitors include Las Vegas Harry Reid International Airport and Phoenix Sky Harbour Airport.

A drop-off fee may apply depending on the route. This fee is set by Avis and varies based on the cities involved, the distance, the vehicle class, and the season. The fee is not included in any rate plan and cannot be pre-paid.

To check whether a drop-off fee applies to your specific route:

• During the booking process, select different pick-up and return locations
• The drop-off fee, if any, will appear under the "To pay at destination" section on the details page before you confirm
• Review your booking confirmation to verify the fee matches what was shown at checkout

At the Avis counter, confirm the drop-off fee matches your confirmation. If a different or undisclosed fee is added, keep all paperwork and contact support after the hire is complete.

Yes, you can add an additional driver to your Avis hire at the Grand Canyon, either as an included benefit or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis charges US$ 13 per hire day plus taxes, with a maximum cap of US$ 65 plus taxes for the additional driver.

Requirements for adding a driver at the Avis counter near the Grand Canyon:

• The additional driver must be present at pick-up with a valid driver’s licence
• They must meet the minimum age requirements for Arizona
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• For Avis, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Avis hire agreement are covered by protections such as CDW/LDW and liability cover. Anyone who drives the vehicle near the Grand Canyon without being named on the contract may void those protections.

Most Avis bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly relevant near the Grand Canyon, where remote roads and long distances from urban centres can make a breakdown or medical situation more stressful.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving near the Grand Canyon, contact the provider 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Avis hire vehicle itself, which is handled separately by CDW/LDW cover.

It depends on your driver’s licence. For most visitors renting from Avis near the Grand Canyon, a valid foreign driver’s licence is generally accepted in Arizona without an International Driving Permit (IDP).

However, an IDP is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together at the Avis counter, as the IDP is a translation only and is not valid on its own.

• An IDP is strongly recommended even when not strictly required, as individual Avis counter agents may request one
• Obtain your IDP in your home country before travelling, as it cannot be issued abroad
• All documents presented at the Avis counter near the Grand Canyon must be physical originals; digital copies are not accepted

If you are unsure whether your licence requires an IDP for your Avis hire near the Grand Canyon, check with the issuing authority in your home country before your trip.

The insurance cover included in your Avis hire near the Grand Canyon depends on the rate plan selected at the time of booking. Review your booking confirmation carefully to see exactly what is covered.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis hire near the Grand Canyon. In Arizona, state-minimum liability is not universally mandated for hire companies, so adding supplementary liability cover is strongly recommended.

• CDW/LDW covers the hire vehicle only
• LIS/ALI/SLI covers third parties, not the hire vehicle
• Personal injuries to you or your passengers require separate Personal Accident Insurance (PAI)
• Tires, undercarriage, and roof damage are commonly excluded from standard CDW/LDW

If an incident occurs near the Grand Canyon, notify Avis immediately using the number on your hire agreement and gather photos, location details, and any police report number.

If your flight is delayed and you will arrive later than your scheduled Avis hire time near the Grand Canyon, your reservation will generally be held for up to 24 hours from the original pickup time.

If the delay is less than 24 hours, Avis will keep your booking. Make sure you arrive during the counter’s opening hours, as after-hours pickup may not be available at all locations near the Grand Canyon.

If your delay exceeds 24 hours:

• Contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
• Changes in this situation are not guaranteed but the support team will assist where possible
• If the booking is forfeited due to a delay beyond 24 hours, no refund will apply under the standard policy

To avoid issues with your Avis hire near the Grand Canyon, check the counter hours listed on your booking confirmation in advance and plan for realistic travel time from the airport to the pickup location.

Yes, in most cases you can drive your Avis hire from the Grand Canyon into neighbouring states such as Nevada or Utah, but you must confirm this is permitted under your hire agreement before crossing state lines.

Standard Avis hire agreements in the United States generally allow interstate driving within the contiguous 48 states. However, certain restrictions may apply:

• Some vehicle classes or promotional rates may have geographic restrictions noted in the agreement
• Driving into Mexico or Canada requires explicit prior authorisation from Avis and is typically not permitted on standard U.S. hire agreements
• Off-road use, including unpaved trails in National park areas near the Grand Canyon, is generally prohibited under Avis usage restrictions

Review the terms and conditions on your hire agreement at the Avis counter before departing. If you plan to drive to Las Vegas, Utah, or other destinations beyond the Grand Canyon, confirm at pickup that your agreement covers those states. Driving in an unauthorised area can void your CDW/LDW and liability cover.