VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in New Hampshire include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in New Hampshire, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Hampshire.
Will I face unexpected charges at the Avis counter in New Hampshire when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in New Hampshire are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Hampshire charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Manchester-Boston Regional Airport in New Hampshire?
The Avis counter at Manchester-Boston Regional Airport (MHT) in New Hampshire is located in the Rental Car Centre, which is across the road from the baggage reclaim area. Rental vehicles are parked in the Rental Car Centre garage directly behind the counter.
If you have a preferred or premium Avis reservation, the counter is inside the baggage reclaim area itself. Show your driving licence to receive your preprinted hire document and keys, and your car will be parked outside the baggage reclaim area.
MHT operates extended hours, so late arrivals are manageable:
- Sunday to Thursday: 8 AM to 12 AM
- Friday and Saturday: 8 AM to 11 PM
- 24-hour drop-off is available
Manchester-Boston Regional Airport is the busiest Avis location in New Hampshire and is designated as a Rent-a-Car, Fun, Luxury, and 4x4 location, meaning a broader vehicle selection is available here than at smaller New Hampshire airports.
Which airports in New Hampshire have an Avis location?
Avis operates at three airports in New Hampshire. There are no centre or city-based Avis branches in the state.
- Manchester-Boston Regional Airport (MHT), 1 Airport Rd, Manchester, NH 03103, the busiest Avis location in New Hampshire, with extended hours and a wide vehicle selection including luxury and 4x4 vehicles
- Lebanon Municipal Airport, 5 Airpark Rd, West Lebanon, NH 03784, open Monday to Friday 8 AM to 6 PM, and Saturday and Sunday 9 AM to 3 PM
- Laconia Airport / Sky Bright FBO (LCI), Laconia, NH, the Avis counter is in the baggage reclaim area; returns are accepted during office hours only
If you are flying into New Hampshire and plan to hire from Avis, confirm which airport your flight uses and verify counter hours before arrival, as hours differ significantly between locations.
How does after-hours car return work at Avis in New Hampshire?
After-hours return options vary by Avis location in New Hampshire.
At Manchester-Boston Regional Airport (MHT), a 24-hour drop-off is available. Follow the Rental Car Returns signs to the Avis area in the Rental Car garage at 1 Airport Rd. Park the vehicle, place your keys and completed hire agreement in the Drop Box at the front of the return lanes, and take all personal belongings with you.
At Laconia Airport (LCI), a key drop may be available, but you remain financially responsible for the vehicle, including any damage or theft, until the Avis contract is formally closed the following business day.
At Lebanon Municipal Airport, after-hours return details are not specified, so contact the Avis location directly before your return if you expect to arrive outside operating hours.
Regardless of which New Hampshire Avis location you use, take photos of the vehicle condition before leaving it unattended, and keep a copy of your hire agreement.
What toll roads will I encounter when driving an Avis hire car in New Hampshire?
New Hampshire has several toll roads you are likely to use during an Avis hire. All operate on the E-ZPass electronic toll collection system, though cash lanes are also available at toll plazas.
- Blue Star Turnpike (I-95, Seabrook to Portsmouth): maximum US$2.00 per car, or US$1.40 with E-ZPass discount, for the full 16.2-mile stretch
- F.E. Everett Turnpike (I-93/293, Nashua to Concord): maximum US$1.00 per car, or US$0.70 with E-ZPass discount, for the 39.5-mile route
- Spaulding Turnpike (NH 16, Portsmouth to Rochester/Middleton): also uses E-ZPass
There are no congestion charges, emissions zones, or city-centre driving fees in New Hampshire. For exact toll costs on your planned route, use the official calculator at ezpassnh.com/toll-rate-calculator.
When hiring from Avis in New Hampshire, you can enrol in a toll service programme at the counter, which charges actual tolls plus a daily administration fee, or use cash toll lanes to avoid enrolment entirely. If you drive through an E-ZPass lane without pre-enrolling, the Avis toll programme may auto-enrol you and charge both tolls and convenience fees to your hire card.
Can I get cashback on tolls paid during my Avis hire in New Hampshire?
Yes, you can get cashback on tolls paid during your Avis hire in New Hampshire through the Hola Car Rentals Tolls Cashback benefit, which is included on all bookings.
New Hampshire has active toll roads including the Blue Star Turnpike (I-95), the F.E. Everett Turnpike (I-93/293), and the Spaulding Turnpike (NH 16), so this benefit is directly relevant to most Avis hires in the state.
How it works:
- You pay tolls normally during your New Hampshire hire, either through the Avis toll programme or cash lanes
- After returning the vehicle, email [email protected] within 30 days
- You receive back the lesser of the total tolls paid or up to 5% of your total booking value
To claim, include your Hola Car Rentals reservation confirmation, a copy of the Avis hire agreement, and a receipt or statement showing the toll charges paid. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up an Avis hire car in New Hampshire?
To pick up an Avis hire car in New Hampshire, you must present the following physical documents at the counter:
- A valid, unexpired driving licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
- A passport or valid government photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.
All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Avis counter in New Hampshire or at any other location. Name mismatches between your licence, passport, and credit card are a common cause of problems at pickup, so verify all names match before you travel.
Does Avis charge a toll service fee on New Hampshire hires, and how does it work?
Yes, Avis charges a toll service fee on New Hampshire hires when you use the toll programme, and it is not included in the base hire price.
New Hampshire toll roads use the E-ZPass system. When you pick up your Avis vehicle in New Hampshire, you have two main options:
- Enrol in the Avis toll service programme, which charges actual tolls plus a daily administration fee (typically around US$6.95 per day or a flat unlimited rate) only on days when tolls are used
- Use cash toll lanes at New Hampshire toll plazas to avoid the programme entirely and pay tolls directly
If you drive through an E-ZPass lane without pre-enrolling, the Avis toll programme may auto-enrol you and charge both the actual toll amounts and daily convenience fees to your hire card. To avoid this, either enrol intentionally before using toll roads or stick to cash lanes throughout your New Hampshire trip.
Toll charges from your Avis hire may also appear on your card days or even weeks after the hire ends, as toll agencies process invoices in batches. Keep your hire agreement and any toll receipts until all charges are settled.
Is there a young driver surcharge for Avis hires in New Hampshire?
Yes, drivers under 25 are subject to a young driver surcharge on Avis hires in New Hampshire, as New Hampshire follows the standard U.S. policy rather than the exceptions that apply in New York or Michigan.
For Avis in New Hampshire, the underage fee is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period. Drivers must be at least 21 years old to hire.
Drivers aged 21 to 24 are also restricted from hiring certain vehicle classes. Categories typically available to under-25 renters include economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV. Premium, luxury, full-size SUV, minivan, and convertible classes generally require the main driver to be 25 or older.
One exception applies if you are from Latin America or the Caribbean: certain Avis rates booked through Hola Car Rentals waive the underage fee for the main driver aged 21 to 24, provided the waiver is explicitly shown on your booking confirmation and you select an eligible vehicle category. This exception does not apply to additional drivers aged 21 to 24, who may still be charged or denied at the Avis counter in New Hampshire.
What travel assistance is included with an Avis hire in New Hampshire?
Most bookings for an Avis hire in New Hampshire made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly relevant in New Hampshire, where some Avis locations serve smaller airports and more rural areas where help may not be immediately nearby.
Core benefits typically include:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your New Hampshire hire.
How much is the security deposit for an Avis hire in New Hampshire?
When picking up an Avis hire in New Hampshire, a temporary authorisation hold is placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.
The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank controls how quickly the release appears on your statement, which can take up to 15 working days.
To avoid problems at the Avis counter in New Hampshire:
- Bring a physical major credit card with the driver’s name printed on the card, debit, prepaid, and virtual cards are not accepted for the deposit
- Ensure your card has sufficient available credit to cover the hold plus any expected charges
- Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation
- Bring a backup credit card in your name in case your primary card is declined
Premium or speciality vehicles at New Hampshire Avis locations such as luxury cars or large SUVs may carry a higher hold than the typical range.
What is the fuel policy for Avis hires in New Hampshire?
Avis hires in New Hampshire follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
To avoid fuel charges on your New Hampshire Avis hire:
- Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
- Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
- Keep the fuel receipt showing the date, time, and station address
If you return the Avis vehicle in New Hampshire with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.
If the vehicle was not full at pickup, the agent must record the actual starting level on the agreement. In that case, you only need to return it at that same recorded level, not necessarily full. Always verify what is written on the agreement before driving away from the New Hampshire Avis counter.
Can I add an additional driver to my Avis hire in New Hampshire?
Yes, you can add an additional driver to your Avis hire in New Hampshire, but the additional driver must be present at the counter at pickup with a valid driving licence to sign the hire agreement.
Whether the fee applies depends on your rate:
- If your booking confirmation states additional driver is included, the first extra driver is free
- If not included, Avis charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period
For Avis in New Hampshire, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be denied or charged an underage fee as an additional driver, even if the main driver’s underage fee was waived.
Only drivers listed on the Avis hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not named on the contract drives the vehicle in New Hampshire, those protections may be void and additional charges could apply.
If you need to add a driver after pickup, visit an Avis branch in New Hampshire to update the agreement. Phone or chat requests alone are generally not sufficient to add a driver mid-hire.
What insurance coverage options are available for Avis hires in New Hampshire?
When hiring from Avis in New Hampshire, two main types of cover are relevant to most renters.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis hire in New Hampshire. Some U.S. states require hire companies to include state-minimum liability, but not all states do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire for full protection.
Common exclusions to be aware of:
- Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW/LDW
- Prohibited use such as off-road driving, DUI, or unauthorised drivers voids cover
- Only drivers named on the Avis hire agreement in New Hampshire are covered
Review your booking confirmation to confirm which coverages are included in your rate before arriving at the Avis counter in New Hampshire.
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