Avis Car Hire
in Greensboro

Hola Car Rentals is the only premium partner of the top car hire brands operating in Greensboro, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Greensboro.

No. With Hola Car Rentals, all costs and charges for your booking in Greensboro are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Greensboro charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Greensboro's Piedmont Triad International Airport (GSO) is located in the baggage claim area of the terminal at 1000 Ted Johnson Parkway. After collecting your luggage, follow the car hire signs on the lower level to reach the Avis desk.

Hire vehicles are parked outside the baggage claim area. If you are an Avis Preferred member, you can proceed directly to the vehicle using your pre-printed documents and driver’s licence, skipping the main queue.

Avis also operates a city location on West Gate City Blvd in Greensboro for renters who prefer an off-airport pick-up, though that location requires an in-person counter visit during opening hours.

To collect your Avis hire in Greensboro, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the authorisation hold)
• A passport or valid government photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents presented at the Avis counter in Greensboro must be physical originals. Digital copies on a phone or tablet are not accepted.

After-hours returns at the Avis location inside Greensboro's Piedmont Triad International Airport (GSO) are handled via a key drop box at the lower-level hire desk. Place your keys and hire jacket in the drop box and keep a photo of the dashboard showing the fuel gauge and odometer.

At the Avis city location on West Gate City Blvd in Greensboro, after-hours returns may also use a drop box if one is available. However, if you return the vehicle outside of opening hours at that location, you remain responsible for any damage or theft until the next business day when the vehicle is formally checked in.

To protect yourself at either Greensboro location:

• Photograph the vehicle exterior and fuel gauge before leaving
• Keep your final fuel receipt showing the station address and time
• Retain all paperwork until you receive your final hire receipt from Avis

Yes, North Carolina operates all-electronic toll roads that Avis renters driving near Greensboro should be aware of. The state uses the NC Quick Pass system, and tolls are entirely cashless with no toll booths accepting cash.

The main toll roads in the state are:

• Triangle Expressway (approximately 19 miles connecting Raleigh and Durham): up to US$3.60 electronically for a standard 2-axle vehicle, rising to US$4.05 to US$4.19 per section for NC Quick Pass holders from January 2026
• Monroe Expressway: up to US$2.66 electronically or US$4.10 by mail for a 2-axle vehicle

Drivers can pay using NC Quick Pass, E-ZPass, SunPass, or Peach Pass. Using a prepaid NC Quick Pass account gives a 35% discount off the bill-by-mail rate.

Your Avis hire vehicle in Greensboro will include an electronic toll device. At pick-up you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, in which case Avis will charge the toll amount plus an administrative fee to your card after the hire ends. Toll charges can appear on your statement days or weeks after you return the vehicle.

When you pick up your Avis hire in Greensboro, a temporary authorisation hold is placed on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the vehicle class, hire duration, and the specific Avis location.

The hold is not a charge. It reduces your available credit until Avis releases it after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days.

To avoid issues at the Greensboro Avis counter:

• Bring a physical major credit card with your name printed on it (debit and prepaid cards are not accepted)
• Ensure you have enough available credit to cover the hold plus any expected charges
• Notify your bank of your travel plans to prevent fraud blocks on the authorisation
• Bring a backup credit card in case your primary card is declined

Yes, Avis offers one-way hires from Greensboro, allowing you to pick up at one location and drop off at a different Avis site, such as Piedmont Triad International Airport or another city entirely.

A drop-off fee may apply depending on the route. This fee is set by Avis and varies by destination, vehicle class, and season. When booking through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the section labelled as charges due at destination. It cannot be prepaid.

A few things to keep in mind for one-way Avis hires from Greensboro:

• Same-city routes (for example, between the Greensboro airport and the West Gate City Blvd location) often carry no drop-off fee
• Interstate or long-distance one-ways typically do carry a fee
• Cross-border one-ways (for example, into Canada) may be restricted or require prior approval from Avis
• Changing your drop-off location after booking may reprice the hire and recalculate the fee

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Avis hire in Greensboro or on any North Carolina toll road you use during the trip.

North Carolina's toll roads are fully cashless and use the NC Quick Pass system. Whether you pay through the Avis toll device programme or a compatible transponder such as E-ZPass or SunPass, you can claim cashback on those charges after the hire ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Avis vehicle in Greensboro
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the Avis hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The minimum age to hire from Avis in Greensboro without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee on top of the base rate. The fee for Avis is US$13 per hire day plus taxes, capped at US$65 plus taxes for the hire period.

Drivers under 25 are also restricted from certain vehicle classes at the Greensboro Avis location. Categories such as full-size SUVs, premium, luxury, convertibles, and vans are generally reserved for renters aged 25 and older. Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are typically available to younger renters.

One important exception: if you are a main driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis waive the underage fee. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories. It does not extend to additional drivers aged 21 to 24.

Regardless of age, all renters at the Greensboro Avis counter must present a valid driver’s licence and a major credit card in their name for the security hold.

All Avis vehicles in Greensboro come equipped with an electronic toll device, since North Carolina's toll roads are fully cashless with no cash payment booths. When you drive through a toll, the device records the transaction automatically.

At the Avis counter in Greensboro you have two options:

• Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day depending on Avis pricing at that location) that covers all tolls for the hire period with no per-toll charges
• Pay per use: you are not enrolled in a package, but Avis will charge the actual toll amount plus an administrative processing fee to your credit card after the hire ends

Toll charges can appear on your card statement days or even weeks after you return the vehicle, because toll agencies process invoices in batches. If you plan to use your own compatible transponder (NC Quick Pass, E-ZPass, SunPass, or Peach Pass), inform the Avis agent in Greensboro at pick-up and ask them to deactivate the vehicle's default device to avoid duplicate charges.

Yes, you can add an additional driver to your Avis hire in Greensboro, but the extra driver must be present at the counter at pick-up with a valid driver’s licence to sign the hire agreement.

Whether the additional driver fee is included depends on your rate:

• If your Hola Car Rentals confirmation shows additional driver included, the first extra driver is free
• If not included, Avis charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period

For Avis hires in Greensboro, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to an underage surcharge or may not be accepted as additional drivers depending on location rules.

Only drivers listed on the Avis hire agreement are covered by protections such as CDW and liability coverage. If someone not named on the contract drives the vehicle, those protections may be void.

Avis hires in Greensboro follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees at the Greensboro Avis location:

• Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge when you collect the car
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the station address, date, and time

If you return the Avis vehicle in Greensboro with less than a full tank, you may be charged for the fuel shortfall at Avis's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Some Avis counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable.

Yes, renting from Avis at Greensboro's Piedmont Triad International Airport (GSO) includes several location-specific fees on top of the base hire rate. These are standard charges applied to all airport hires in North Carolina and are not unique to Avis.

Typical fees at the Greensboro airport Avis location include:

• Customer Facility Charge (CFC): approximately US$4.25 per day
• Airport Concession Recovery Fee (ACRF): approximately 10% of the base rate, though this varies by brand
• Guilford County hire tax: approximately 7%

If your Hola Car Rentals booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Greensboro Avis counter. If you are charged for something not listed on your confirmation, keep all paperwork and contact Hola Car Rentals support after the hire ends.

Renting from the Avis city location on West Gate City Blvd in Greensboro rather than the airport can reduce some of these surcharges, though you will need to arrange your own transport from the airport to that location.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident on the Greensboro Urban Loop or any other road during your Avis hire.

The travel assistance benefit typically covers:

• Medical cover for up to 5 passengers in the event of an accident or non-pre-existing illness
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need help during your Avis hire in Greensboro, contact Terrawind 24 hours a day:

• Phone (toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Note that this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Avis hire vehicle itself, which is handled separately by CDW or LDW coverage.