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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 13 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Alabama include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Alabama, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Alabama.

Will I face unexpected charges at the Avis counter in Alabama when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Alabama are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Alabama charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Birmingham-Shuttlesworth International Airport in Alabama?

The Avis counter at Birmingham-Shuttlesworth International Airport (BHM) in Alabama is located in the baggage claim area of the terminal. After collecting your luggage, proceed to the Avis desk, present your driver’s licence, and receive your preprinted hire documents and keys. Your vehicle will be parked outside the terminal.

If you are an Avis Preferred member, you can skip the line by showing your licence at the counter to collect preprinted documents and keys directly.

The BHM Avis counter is open Monday through Sunday, 08:00 to 00:00. For after-hours returns, a 24-hour key drop box is available next to the Avis booth in the return area. Park and lock the vehicle, place your contract and keys in the drop box, and retain all your belongings.

Where is the Avis counter at Huntsville International Airport in Alabama?

At Huntsville International Airport (HSV) in Alabama, the Avis counter is located at 1000 Glenn Hearn Blvd, Suite 109B. After arriving and collecting your baggage, cross to the parking garage where the Avis Preferred booth is situated.

If you are an Avis Preferred member, identify yourself to the rental agent, show your driver’s licence, and receive your preprinted hire documents and keys without waiting in line.

For vehicle return at HSV, follow the car hire return signs to the Avis lot at the address above. If you need to return outside staffed hours, follow the after-hours key drop instructions provided in your rental agreement. Always bring all required documents and your physical credit card to the counter for a smooth pickup experience at any Alabama Avis location.

What are the Avis counter hours at Mobile Regional Airport in Alabama?

The Avis counter at Mobile Regional Airport (MOB) in Alabama is open Monday through Sunday, 07:00 to 00:00. The terminal itself operates 24 hours, so if you arrive outside staffed Avis hours, you can use the key drop at the Avis counter inside the terminal for after-hours returns.

For after-hours returns at MOB, park and lock the vehicle in the designated Avis return area near baggage claim, place your contract and keys in the drop box at the Avis counter, and keep all your personal belongings with you.

If your flight is delayed and you expect to arrive outside these hours, hire companies will generally hold your Avis booking for up to 24 hours from the original pickup time. If your delay exceeds 24 hours, contact support as soon as possible to avoid losing your reservation.

How do toll roads work for Avis hire cars in Alabama?

Alabama has several toll roads that Avis hire car drivers may encounter. The main tolled routes and their standard rates for 2-axle vehicles are:

  • Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
  • Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
  • Emerald Mountain Expressway (Dozier Road): US$1.75
  • Foley Beach Express Toll Bridge (BEX): US$2.75

Alabama uses the Alabama Freedom Pass system for electronic toll payment. Unlike many other U.S. states, Alabama toll booths also accept cash and credit or debit cards, so cashless-only roads are not a concern on most Alabama routes.

Your Avis hire vehicle in Alabama will typically include an electronic toll device. At the Avis counter you can choose an unlimited toll package (generally US$11 to US$25 per day depending on location) or pay per use, in which case Avis will charge the toll amount plus an administrative processing fee to your credit card after the hire ends. Review the toll programme terms carefully before signing the hire agreement.

If you plan to pay tolls manually at the booth, inform the Avis agent at pickup and ask them to deactivate the vehicle’s default toll device to avoid duplicate charges.

Can I get cashback on tolls paid during my Avis hire in Alabama?

Yes, you can get cashback on tolls paid during your Avis hire in Alabama. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

This benefit is useful when driving Alabama toll roads such as the Foley Beach Express (US$2.75 per crossing), the Tuscaloosa Bypass (US$1.50), or the Montgomery Expressway Bridge (US$1.50) in your Avis vehicle.

To claim your cashback after returning your Avis hire in Alabama:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
  • Attach your Hola Car Rentals confirmation, the signed Avis hire agreement, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up an Avis hire car in Alabama?

To pick up your Avis hire car in Alabama, you must present the following physical documents at the counter:

  • A valid, original driver’s licence (not a digital copy) in the main driver’s name
  • A major credit card with the driver’s name printed on the physical card, for the security deposit authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Alabama Avis locations.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Avis counter. Debit and prepaid cards are not accepted for the security deposit authorisation hold.

Is a credit card required for the security deposit at Avis in Alabama?

Yes, a physical major credit card in the main driver’s name is required for the security deposit authorisation hold at any Avis location in Alabama. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for this purpose.

At most U.S. Avis locations, including those in Alabama, the typical security hold on a credit card is approximately US$300 to US$400 for a standard vehicle. The exact amount may vary by location, vehicle class, and hire duration. Premium or specialised vehicles may carry a higher hold.

The hold is a temporary authorisation, not a charge. It reduces your available credit until the hire is closed and your bank releases the funds, which can take up to 15 working days after return.

  • Bring a backup credit card in your name in case your primary card is declined
  • Notify your bank of your travel dates to prevent fraud blocks on in-person authorisations
  • Confirm the hold amount with the Avis agent before signing the hire agreement
What is the minimum age to rent a car with Avis in Alabama?

The minimum age to rent a car with Avis in Alabama without a young-renter surcharge is 25. Drivers aged 21 to 24 may rent but will be charged a daily underage fee on top of the base hire rate. Alabama does not have a state law requiring rentals to drivers under 21, so the Avis minimum in Alabama is 21 years old for eligible vehicle classes.

Drivers under 25 are also restricted from renting certain vehicle categories. Classes such as Full Size, SUV, Minivan, Luxury, Premium, and Convertible are typically reserved for renters aged 25 and older. Eligible classes for under-25 drivers generally include Economy, Compact, and Intermediate vehicles.

One important exception: if you are a main driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis in Alabama may waive the underage fee. The waiver must appear explicitly on your booking confirmation to apply at the counter. Additional drivers aged 21 to 24 are not covered by this exception and may be subject to the standard surcharge or denied at the Avis counter.

Does travel assistance cover emergencies during an Avis hire in Alabama?

Yes, most Hola Car Rentals bookings include travel assistance coverage (provided by Terrawind Global Protection) that can help during an emergency while driving your Avis hire in Alabama, such as a medical situation on a remote stretch of highway or an accident far from a major city.

Core benefits typically include:

  • Travel and medical cover for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location in Alabama, and a brief description of the situation ready.

Important: this travel assistance benefit does not apply to U.S. or Canadian residents. It covers non-North American travellers only. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

How does the fuel policy work for Avis hires in Alabama?

Avis hires in Alabama follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Avis vehicle at any Alabama airport, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

  • If you return the vehicle below the recorded level, Avis will charge for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee
  • For after-hours returns at locations like BHM or MOB, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone

If the vehicle was not full at pickup, ask the Avis agent to record the exact starting level on the agreement and return it at that same level to avoid charges.

Can I add an additional driver to my Avis hire in Alabama?

Yes, you can add an additional driver to your Avis hire in Alabama, but the additional driver must be present at the Avis counter at pickup with a valid driver’s licence to sign the hire agreement.

Whether the additional driver fee is included depends on your rate. If your booking confirmation states "Additional driver free of charge," the first extra driver is covered. If not included, Avis charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the hire period.

Important rules for additional drivers on Avis hires in Alabama:

  • The additional driver must meet the same document requirements as the main driver
  • For Avis in Alabama, additional drivers must generally be at least 25 years old at pickup
  • If the additional driver uses a non-Latin alphabet licence (Arabic, Chinese, Cyrillic, etc.), an IDP is required
  • Only drivers listed on the Avis hire agreement are covered by CDW/LDW and liability protections

If someone drives the vehicle who is not listed on the agreement, cover may be void and additional charges could apply.

What insurance cover is included in an Avis hire in Alabama?

The insurance and protection options available for your Avis hire in Alabama depend on the rate plan selected at booking. It is important to understand what each cover type protects before you arrive at the counter.

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Alabama. Some U.S. states require a minimum liability amount, but not all do. Adding supplemental liability cover up to US$300,000 is strongly recommended.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the hire vehicle itself. These are separate protections that work together.

Common exclusions for Avis hires in Alabama include damage from prohibited use (off-road driving, DUI), unreported incidents, tyres and undercarriage, and drivers not listed on the hire agreement. Always review the full terms in your Avis hire agreement at pickup.

Can I pick up my Avis hire in Alabama and return it in a different city?

Yes, one-way hires with Avis in Alabama are possible, allowing you to pick up at one location and return at a different one, but a drop-off fee may apply depending on the route.

Avis operates airport locations across Alabama including Birmingham (BHM), Huntsville (HSV), Mobile (MOB), Montgomery, Dothan, and Tuscaloosa (TCL), so one-way trips between these cities are generally available. Whether a drop-off fee applies depends on the specific route, vehicle class, and season.

  • Same-city airport to city centre routes often carry no drop-off fee
  • Routes between different Alabama cities typically incur a one-way fee
  • Cross-state one-ways (for example, Alabama to Georgia or Tennessee) may carry higher fees or restrictions

During the booking process, any applicable Avis drop-off fee for your Alabama route will appear under the "To pay at destination" section on the rate details page. This fee cannot be prepaid and is paid directly to Avis at the counter. If the fee shown at the counter differs from your confirmation, keep all paperwork and contact support after the hire.

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Car rental company logo
Car rental company logo
Car rental company logo