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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 5 days ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 6 days ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 6 days ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 week ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 week ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 2 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 3 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 3 weeks ago
"Great experience"
Alison
Alison
5 3 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 4 weeks ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 4 weeks ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 4 weeks ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 1 month ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 1 month ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 1 month ago
"Excellent"
cruz yconchi
cruz yconchi
5 1 month ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 1 month ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 2 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 3 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 3 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 3 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 4 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 4 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 4 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in Las Vegas

Alamo operates out of the consolidated Rent-A-Car Center at 7135 Gilespie Street, roughly three miles from Harry Reid International Airport's terminals — not at the terminal itself. Blue and white shuttle buses run from Ground Transportation exits at both Terminal 1 (doors 10 and 11) and Terminal 3, with departures roughly every 5 to 15 minutes; the ride takes 7 to 10 minutes, but budget 30 to 45 minutes total from baggage claim to reaching the Alamo counter. Advance reservations pay off most during peak demand periods, when counter queues lengthen noticeably. At pickup, Alamo places a deposit hold of around US$300 to US$400 on a credit card in the primary driver's name — a credit card is required, and no debit cards are accepted. If your license uses a non-Latin script such as Arabic, Cyrillic, or Chinese characters, bring an International Driving Permit; licenses in Latin-script languages do not require one. Fuel in Las Vegas runs around US$5.05 per gallon, so refilling before returning the car is worth the stop — Alamo's fuel service charge is considerably higher than pump price. Unlike Florida or Texas, the Las Vegas area has no cashless toll network that tourists typically encounter, so a toll package is not a routine expense here. Drivers under 25 may face an underage surcharge, and adding an authorized driver costs around US$15 per day.

Best Car Rental Deals

4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 5 Automatic
From / day
4.5/ 5
Volkswagen Jetta

Volkswagen Jetta | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Nissan Versa

Nissan Versa | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Hyundai Kona

Hyundai Kona | Automatic

SUV

or SUV similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in Las Vegas include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Las Vegas, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Las Vegas.

Will I face unexpected charges at the Alamo counter in Las Vegas when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Alamo counter at Las Vegas Harry Reid International Airport?

The Alamo counter in Las Vegas is located at the Harry Reid International Airport (LAS) Rental Car Center, at 7135 Gilespie St, Las Vegas, NV 89119. This is a consolidated facility shared by multiple rental brands, not inside the main terminal building.

To reach the Alamo counter after landing, follow these steps:

  • Collect your baggage at the terminal baggage claim area
  • Exit to the designated shuttle bus pickup area outside the terminal
  • Board the shuttle marked for the Rental Car Center
  • Proceed to the Alamo counter inside the facility to collect your rental agreement and vehicle keys

Alamo does not operate any counters at Las Vegas Strip hotels, downtown locations, or Fremont Street. The airport Rental Car Center is the only Alamo pickup point for Las Vegas rentals. If you have completed online check-in in advance, Alamo also offers a self-service kiosk at the facility that prints a receipt-sized agreement directing you straight to your vehicle on the lot, where you show it and your driver's license at the exit booth.

Are there toll roads in Las Vegas that affect my Alamo rental?

No, there are no toll roads in Las Vegas or anywhere in Nevada. All public highways, interstates, state routes, and local roads in the state are toll-free, so your Alamo rental will not incur any toll charges while driving in or around Las Vegas.

This means:

  • Common routes such as I-15, US-95, and SR-160 cost US$0.00 in tolls
  • No electronic transponder or toll program enrollment is needed for driving within Nevada
  • Alamo does not activate any toll billing program on vehicles rented in Las Vegas for in-state travel
  • There are no congestion charges or emissions zone fees in Las Vegas

Note that state park entry fees (for example, at Valley of Fire) are separate from tolls and are paid directly at the park entrance. If you plan to drive your Alamo rental beyond Nevada into states such as California, toll roads may apply in those areas and different rules will govern.

What documents do I need to pick up my Alamo rental car in Las Vegas?

To collect your Alamo rental in Las Vegas, you must present the following physical documents at the counter:

  • Your original, unexpired driver's license in the main driver's name
  • A physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • A valid passport or government-issued photo ID (required for international visitors)
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and is not valid without your original license.

All documents must be physical originals. Digital copies or photos on a phone are not accepted at the Alamo counter in Las Vegas. Debit and prepaid cards are not accepted for the security deposit hold.

Does Hola Car Rentals offer toll cashback for Alamo rentals in Las Vegas?

Yes, all Hola Car Rentals bookings include Tolls Cashback, and this benefit applies to your Alamo rental in Las Vegas even though Nevada itself has no toll roads.

If you drive your Las Vegas Alamo rental into neighboring states such as California, where toll roads do exist, you can claim back up to 5% of your total booking value for tolls paid during the rental period.

To claim your cashback after returning the vehicle:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from the Alamo counter, and a receipt or statement showing the toll charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are processed to your original payment method and typically take 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

How much is the security deposit for an Alamo rental in Las Vegas?

When you pick up your Alamo rental in Las Vegas, the counter will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the bank releases it after you return the vehicle.

For standard vehicle classes at Alamo in Las Vegas, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, rental duration, and season. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit at the Las Vegas Alamo counter:

  • The card must be a physical major credit card with the driver's name printed on it
  • The card must be in the main driver's name
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • You must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle, Alamo releases the hold, but your bank controls when it reappears in your available balance. This can take up to 15 business days. Bringing a backup credit card to Las Vegas is always a good precaution in case your primary card is declined.

Can I do a one-way rental with Alamo in Las Vegas and return the car in another city?

Yes, Alamo permits one-way rentals from Las Vegas, allowing you to pick up at Harry Reid International Airport and return the vehicle at a different location in another city or state.

Key things to know about one-way Alamo rentals from Las Vegas:

  • A drop-off fee applies for most routes and is route-specific, varying by destination, vehicle class, and season
  • The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your booking confirmation
  • This fee cannot be prepaid and is paid directly at the Alamo counter in Las Vegas at pickup
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Not all routes from Las Vegas carry the same fee, and some short-distance routes may have no drop-off fee at all. Always review the details page during checkout to confirm whether a drop-off fee applies to your specific route. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

Are there confusing one-way streets I should know about when driving an Alamo rental in Las Vegas?

Yes, downtown Las Vegas has a well-documented network of one-way streets that frequently confuse first-time drivers, and this is something to be aware of when navigating your Alamo rental in the city.

Key driving quirks in Las Vegas to keep in mind:

  • Downtown one-way couplets such as Bonneville Avenue (eastbound) and Clark Avenue (westbound) between Las Vegas Boulevard and Maryland Parkway create counterflow patterns that trap unfamiliar drivers
  • Wrong-way entries on these streets are reported at a rate of 30 to 40 incidents per week downtown, even with signage in place
  • Traffic circles on Cimarron Road between Sahara and Oakey Avenues have caused confusion due to interactions with bike lanes
  • The Vegas Loop tunnel system near the convention center uses single-lane merges and crossing gates that can complicate navigation around convention traffic

When driving your Alamo rental in Las Vegas, use GPS navigation and pay close attention to one-way street signs, especially in the downtown area. Entering a one-way street in the wrong direction is a traffic violation and could affect your rental agreement coverage. Planning your route before driving is strongly recommended.

How does travel assistance work for Alamo rentals in Las Vegas?

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Alamo rental in Las Vegas. This benefit is especially useful if you experience a medical emergency or other travel disruption during your trip.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

If you need assistance while driving your Alamo rental in Las Vegas or the surrounding Nevada area, contact Terrawind 24 hours a day:

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Important: this coverage does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms applicable to your reservation.

Is there a young driver surcharge for under-25 renters at Alamo in Las Vegas?

Yes, Alamo charges a young driver surcharge in Las Vegas for renters between the ages of 21 and 24. Drivers under 21 are generally not eligible to rent.

Key details about the underage fee at Alamo in Las Vegas:

  • The surcharge for drivers aged 21 to 24 at Alamo is US$15 per day plus applicable taxes
  • This fee is paid at the Alamo counter in Las Vegas at pickup, not prepaid online
  • Certain vehicle classes are restricted to renters aged 25 and older, including full-size, SUV, premium, luxury, minivan, and convertible categories
  • Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and similar smaller classes

Nevada does not have a state law requiring rentals to drivers under 21, so the minimum age at the Las Vegas Alamo counter follows Alamo's standard policy. If you are between 21 and 24, Budget for the daily surcharge when calculating the total cost of your Las Vegas rental. A valid driver's license and a physical major credit card in your name are still required regardless of age.

Can I add an additional driver to my Alamo rental in Las Vegas?

Yes, you can add an additional driver to your Alamo rental in Las Vegas, either as part of your rate or by paying a fee at the counter.

At Alamo in Las Vegas, the additional driver fee is US$15 per day plus taxes when not included in your rate. Check your booking confirmation to see if your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Las Vegas Alamo counter:

  • The additional driver must be present at pickup and cannot be added remotely
  • They must present a valid driver's license and meet the same document requirements as the main driver
  • If their license is not in English and uses a non-Latin alphabet, an International Driving Permit is required
  • They must meet the minimum age requirement; drivers aged 21 to 24 may be subject to the young driver surcharge
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Alamo rental agreement in Las Vegas are covered by the rental protections such as CDW/LDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.

What fuel policy applies to Alamo rentals in Las Vegas?

Alamo rentals in Las Vegas follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for fuel with your Las Vegas Alamo rental:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Alamo return facility at 7135 Gilespie St before dropping off
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Alamo may charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges. Ask the agent at the Las Vegas Alamo counter which fuel type your vehicle requires.

What insurance coverage is included in my Alamo booking in Las Vegas?

The insurance and protection options included in your Alamo rental in Las Vegas depend on the rate plan you selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully before arriving at the Las Vegas Alamo counter.

Common coverage types and what they protect:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo rental vehicle itself; a deductible may apply unless your confirmation states zero
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles; this is separate from CDW/LDW and may or may not be included in your rate
  • CDW/LDW does not cover tires, undercarriage, roof, or personal belongings

In the United States, not all states require rental companies to include minimum third-party liability. For Las Vegas Alamo rentals, Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking if it is not already included. At pickup, verify all coverages are listed on the Alamo rental agreement before signing.

What happens if my Alamo pickup in Las Vegas is delayed due to a late flight?

If your flight to Las Vegas is delayed, Alamo will generally hold your reservation for up to 24 hours from the original scheduled pickup time, so a short delay should not cause you to lose your booking.

What to keep in mind for late arrivals at the Las Vegas Alamo counter:

  • If your delay is less than 24 hours, your reservation will be held; make sure you arrive while the Alamo counter at the Rental Car Center is open
  • If your delay is greater than 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]
  • Changes due to delays beyond 24 hours are not guaranteed, so early contact is important
  • After arriving at Harry Reid International Airport, take the shuttle from the terminal to the Rental Car Center at 7135 Gilespie St to reach the Alamo counter

No specific after-hours pickup arrangement is confirmed for the Las Vegas Alamo location, so if you anticipate arriving very late at night, it is worth confirming counter hours directly with Alamo before your travel date. Keeping your booking confirmation accessible during travel will help the Alamo team in Las Vegas locate your reservation quickly upon arrival.

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