Alamo Car Hire
in Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Ronald Reagan Washington National Airport (DCA) is located on the first floor of Parking Garage A, at 2500 National Ave, Garage A, Arlington, VA 22202.

After collecting your bags, you have two options to reach the Alamo counter:

• Take the hire car shuttle from baggage claim to the Terminal Garage A hire car stop
• Walk from the terminals: approximately 10 minutes from Terminals A and B, or about 15 minutes from Terminal C, following signs towards Terminal Parking Garage A

Once inside Garage A, follow signs to the Alamo hire desk on the first floor. Allow extra time if you have heavy luggage or are arriving during peak hours at Washington's busiest airport.

Yes, Alamo operates a second location in Washington at Union Station, 99 H St NE, Washington, DC 20002.

This downtown Washington location is especially convenient if you are arriving by train or staying in the city centre and do not want to travel out to Reagan National Airport to pick up your vehicle.

Alamo offers after-hours collection and return services at the Washington Union Station location. For after-hours collections, check your booking confirmation for the specific steps required. For after-hours returns, you can park the vehicle and deposit the keys in the designated dropbox without needing to interact with staff.

Keep in mind that when returning after hours at the Washington Alamo location, you remain liable for the vehicle until the branch opens and staff formally checks it in. Take photos of the car's condition and fuel gauge before dropping the keys.

Washington DC itself has no toll roads within its boundaries. However, if you drive your Alamo hire car into neighbouring Maryland or Virginia, you will encounter cashless toll roads where E-ZPass is the primary electronic system used across the Mid-Atlantic region.

Common toll routes near Washington that Alamo renters frequently use include:

• Wilson Bridge (I-95/I-495, crossing between DC, Maryland, and Virginia): approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• Dulles Toll Road and Greenway (connecting Washington to Dulles Airport): approximately US$5.75 to US$6.25 one way
• I-95 Express Lanes towards Baltimore: approximately US$8 to US$15 total

Nearly all of these roads are fully cashless. Your Alamo vehicle comes equipped for electronic tolling. At the counter, you can enrol in a pay-per-use programme (approximately US$4.95 to US$5.35 per usage day plus actual toll amounts) or an unlimited daily toll package. There are no congestion charges or emissions zones in Washington DC itself.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Alamo hire in Washington and the surrounding DC area.

Since Washington DC has no toll roads within the city, this benefit is especially useful if you drive your Alamo vehicle into Virginia or Maryland, where cashless toll roads like the 495 Express Lanes, the Dulles Toll Road, or the Wilson Bridge crossing are common.

To claim your cashback after returning your Alamo vehicle in Washington:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or itemised statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

To collect your Alamo hire car in Washington, you must present the following physical documents at the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Alamo counter in Washington. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital versions displayed on a phone or tablet are not accepted by Alamo in Washington or at any other location. Debit and prepaid cards are not accepted for the authorisation hold.

Your Alamo hire car in Washington comes pre-equipped for electronic tolling, since virtually all toll roads in the DC area are fully cashless with no cash booths.

At the Alamo counter in Washington, you will typically have two options:

• Unlimited toll package: a flat daily rate of approximately US$11 to US$25 per day, covering all tolls regardless of how many roads you use
• Pay-per-use billing: approximately US$4.95 to US$5.35 per day you use a toll road, plus the actual toll amount billed at the video rate, which can be 25% to 100% higher than the E-ZPass discounted rate

If you drive through a cashless toll road without enrolling in any programme, Alamo will automatically enrol you in pay-per-use plate-based billing and charge the fees to your credit card, sometimes weeks after the hire ends.

You may also opt out and use your own E-ZPass transponder. If you do, inform the Alamo agent at the Washington counter and ask them to deactivate the vehicle's built-in toll device to avoid duplicate charges. Note that Hola Car Rentals Tolls Cashback can help you recover up to 5% of your booking total for tolls paid during your Washington hire.

For an Alamo hire in Washington, the security deposit is a temporary authorisation hold placed on your credit card at pickup, not an actual charge. For standard vehicles in the United States, typical holds range from approximately US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

To avoid issues at the Alamo counter in Washington:

• Bring a physical major credit card with the driver's name printed on the card, in the main driver's name
• Ensure your card has sufficient available credit to cover the hold plus any expected charges
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation
• Bring a backup credit card in your name in case your primary card is declined

Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold at the Alamo counter in Washington. After you return the vehicle, the hold is released, but your bank controls how quickly it disappears from your available balance, which can take up to 15 working days.

Yes, Alamo applies a young driver surcharge for renters under 25 at its Washington locations. In the United States, the standard minimum age to hire without a surcharge is 25.

For Washington DC, drivers aged 21 to 24 can hire with Alamo but will pay a daily young-renter surcharge of approximately US$15 per day in addition to the base hire rate. This fee is paid at the counter and is not included in your prepaid booking total.

Drivers under 25 hiring with Alamo in Washington are also restricted from certain vehicle classes. Categories such as full-size SUVs, premium, luxury, minivans, and convertibles are typically reserved for drivers aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger drivers.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver, which applies to certain Avis and Budget rates but not to Alamo hires in Washington.

Yes, you can add an additional driver to your Alamo hire in Washington, but the extra driver must be physically present at the counter at pickup with their own valid driver's licence.

For Alamo in Washington, the additional driver fee is US$15 per day when not included in your rate. Check your Hola Car Rentals confirmation before arriving at the Washington counter, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Alamo counter in Washington:

• The additional driver must be present in person at pickup
• They must present a valid, original driver's licence
• If their licence uses a non-Latin alphabet, an International Driving Permit is required
• They must meet the minimum age requirements, including any young-driver surcharge if under 25
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Alamo hire agreement in Washington are covered by the vehicle's protections such as CDW and liability cover. Anyone not named on the contract who drives the car may void those protections.

Alamo hires in Washington follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Alamo hire in Washington:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the Washington Union Station Alamo location, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Alamo vehicle in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. The Prepaid Fuel option, if offered at the Washington counter, means any unused fuel is generally non-refundable.

Yes, one-way hires with Alamo are possible from Washington to other cities, but a drop-off fee may apply depending on the route, vehicle class, and season.

When booking a one-way Alamo hire from Washington, the drop-off fee will be shown on the details page of your selected rate under the section labelled as charges due at destination. This fee is set by Alamo and cannot be prepaid through Hola Car Rentals.

General patterns for one-way Alamo hires from Washington:

• Washington airport to Washington city centre (or vice versa): often no drop-off fee
• Washington to another city in the same region: a drop-off fee typically applies and varies by distance and vehicle class
• Washington to a distant city or cross-country: higher fees are common, and some routes may not be available

Cross-border one-way hires, such as from Washington into Canada, are subject to separate rules and may not be permitted. Always confirm the terms on your Alamo booking confirmation before travel. If the counter charges a different fee than what appeared on your confirmation, keep all paperwork and contact support.

When hiring with Alamo in Washington, two main types of cover are relevant to most renters:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving your Alamo hire in Washington. Some US states require a minimum level of liability, but cover levels vary. Hola Car Rentals strongly recommends adding supplementary liability up to US$300,000.

Common exclusions to be aware of for your Alamo hire in Washington include tyres, undercarriage, roof damage, and any incident involving an unauthorised driver not listed on the agreement.

Check your Hola Car Rentals confirmation to see which protections are already included in your selected rate for Washington. If you have questions about what your plan covers, review the hire agreement carefully at the Alamo counter before signing.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Alamo hire in Washington as well.

This benefit is particularly useful if you experience an emergency while driving your Alamo vehicle in Washington or on nearby highways in Virginia or Maryland, such as a medical situation or a legal issue following an accident.

Coverage typically includes:

• Travel and medical assistance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Pre-existing medical conditions are excluded. Always check your specific confirmation for the exact terms that apply to your Washington hire.