Alamo Car Hire
in Michigan

Hola Car Rentals is the only premium partner of the top car hire brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Detroit Metropolitan Airport (DTW) in Michigan is located at 338 Lucas Dr, Detroit, MI 48242. After landing, follow the Ground Transportation signage to the lower level car hire area inside the terminal.

At the Alamo counter you can complete your agreement and collect your keys in the traditional way, or use the touch-screen kiosk for a skip-the-line check-in. With the kiosk, you print your agreement, proceed directly to your assigned vehicle, and show your driver’s licence at the exit booth.

If you activated Accelerated Check-in online before arrival, you can bypass the counter entirely after confirming your protections and providing a credit card on file. No charge is placed until you return the vehicle.

For after-hours returns at DTW, park as instructed and drop your keys in the designated dropbox. Alamo also has locations at other Michigan airports including Grand Rapids Gerald R. Ford Airport (GRR), Flint Bishop International Airport (FNT), Kalamazoo-Battle Creek International Airport (AZO), Traverse City Cherry Capital Airport (TVC), and Lansing Airport (LAN).

Yes, drivers under 25 can rent a car from Alamo in Michigan, and Michigan is one of the few states where renters as young as 18 are legally entitled to rent.

Michigan's public-accommodations law prohibits age discrimination, which means Alamo and other hire companies in Michigan must rent to licensed drivers aged 18 and older. However, a young-renter surcharge applies. At Detroit Metropolitan Airport (DTW), the confirmed daily surcharges for Alamo are:

• Drivers aged 18 to 20: US$36.50 per day
• Drivers aged 21 to 24: US$15.75 per day

In addition to the surcharge, vehicle class restrictions apply. Drivers under 25 hiring from Alamo in Michigan are generally limited to economy through full-size cars, cargo vans, minivans, and compact, small, or standard SUVs with up to 5 passengers. Premium, luxury, convertible, and large SUV categories are typically restricted to renters aged 25 and older.

A major credit card in the main driver’s name is still required for the security deposit, regardless of age.

To pick up your Alamo hire car in Michigan, you must present the following documents at the counter:

• A valid, unexpired driver’s licence (physical, not digital) in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Alamo counter in Michigan. Debit and prepaid cards are not accepted for the security deposit.

Yes, all Hola Car Rentals bookings, including Alamo hires in Michigan, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Michigan has a limited number of toll facilities, but they can add up depending on your route. Common tolls you may encounter include:

• Mackinac Bridge (I-75): US$4 for a standard 2-axle car
• Detroit-Windsor Tunnel (connecting Detroit to Windsor, Ontario): US$6.50, or US$5.75 with the Nexpress app
• Grosse Ile Toll Bridge: US$3 to US$7 depending on payment method

To claim your Tolls Cashback after returning your Alamo vehicle in Michigan, email [email protected] within 30 days of return. Include your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

The refund is issued to your original payment method and typically processes within 7 to 10 working days after approval. The cap is 5% of your total booking value, so if your booking total is US$400, the maximum cashback is US$20.

Michigan has fewer toll roads than most U.S. states, but there are several toll facilities your Alamo hire car may encounter depending on your route.

The main toll points in Michigan are:

• Mackinac Bridge (I-75, connecting the Upper and Lower Peninsulas): US$4 for a standard car, cash or card accepted
• Detroit-Windsor Tunnel (connecting Detroit to Windsor, Ontario): US$6.50, cashless only, discounted to US$5.75 via the Nexpress app
• Grosse Ile Toll Bridge: US$3 cash or higher by credit card, with discounts via Edge Pass

Michigan does not use E-ZPass or SunPass. There is no statewide electronic toll network, so payments are made directly at each facility by cash, card, or app where accepted.

Your Alamo vehicle in Michigan may come equipped with a toll transponder. At pickup, you can choose to enrol in a pay-per-use programme or an unlimited daily toll package (typically US$11 to US$25 per day). If you do not enrol and drive through a cashless toll, the hire company will bill the toll amount plus an administrative processing fee to your card after the hire ends.

Keep all toll receipts to submit a Tolls Cashback claim through Hola Car Rentals after your return.

Yes, a major credit card in the main driver’s name is required to hire from Alamo in Michigan. The card must be a physical card with the driver’s name printed on it, and it must have sufficient available credit to cover the security deposit hold.

For most Alamo locations in Michigan, the typical security deposit hold on a credit card is approximately US$300 to US$400 for a standard vehicle. This is a temporary authorisation, not a charge, and it reduces your available credit until your bank releases it after you return the vehicle. Release can take up to 15 working days depending on your bank.

The following are not accepted for the security deposit at Alamo in Michigan:

• Debit cards
• Prepaid cards
• Virtual or single-use card numbers
• Digital wallets such as Apple Pay or Google Pay
• Cards in another person's name

Even if you prepaid your booking online, you must still present a physical credit card at the Alamo counter in Michigan for the hold. It is a good idea to bring a backup credit card in case your primary card is declined.

Alamo hires in Michigan follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid any disputes or unexpected charges at the end of your Alamo hire in Michigan:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on your rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Alamo vehicle in Michigan with less than a full tank, you may be charged for the fuel shortfall at the hire company's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Alamo locations in Michigan may offer a prepaid fuel option at the counter. If you accept it, you pay for a full tank upfront and return the car empty, with no refund for unused fuel.

The insurance coverage included with your Alamo hire in Michigan depends on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or their property while driving the Alamo vehicle in Michigan. Some U.S. states require a minimum level of liability cover; confirm whether it is included or optional on your booking confirmation.

CDW and LDW do not cover third parties, and LIS does not cover damage to the hire vehicle itself. They are separate protections and work together.

Common exclusions for Alamo hires in Michigan include damage from prohibited use such as off-road driving, DUI, or unauthorised drivers, as well as tyres, undercarriage, and roof damage unless a specific add-on is purchased.

Always review your Hola Car Rentals confirmation and the hire agreement at the Alamo counter in Michigan to confirm exactly what is included before driving away.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown on a Michigan highway or a remote stretch of road during your Alamo hire.

The core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers hiring abroad and is particularly useful in Michigan, where some routes such as the Upper Peninsula or areas near the Mackinac Bridge can be far from urban services.

To get help 24 hours a day, 7 days a week, contact Terrawind directly by calling +1 888 980 9992 (toll-free), via WhatsApp at +1 208 910 1001, or by emailing [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: This Travel Assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Alamo hire in Michigan, either as part of your rate or by paying a fee at the counter.

For Alamo in Michigan, the additional driver fee when not included in your rate is US$15 per day plus applicable taxes. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

Requirements for adding an additional driver to your Alamo hire in Michigan:

• The additional driver must be present at the Alamo counter at pickup
• They must present a valid driver’s licence in person
• They must meet the minimum age requirements for Michigan (18 and older, with a young-renter surcharge for drivers under 25)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Alamo hire agreement in Michigan are covered by the vehicle's protections such as CDW/LDW and liability cover. If someone drives who is not named on the contract, cover may be void and additional charges could apply.

Alamo locations in Michigan at major airports such as Detroit Metropolitan Airport (DTW) and Lansing Airport (LAN) support after-hours vehicle returns using a key dropbox system.

To complete an after-hours return at an Alamo location in Michigan:

• Follow the car hire return signs to the designated Alamo return area
• Park the vehicle as instructed in your hire agreement or the instructions provided at pickup
• Note the vehicle's condition and take photos before leaving
• Place your keys in the designated dropbox at the Alamo facility
• Keep a copy of your hire agreement and any fuel receipts

Be aware that when you drop off after hours, the Alamo agent will inspect the vehicle the next working day. Any damage, fuel shortfall, or discrepancy noted at that point may still result in a post-hire charge to your card on file. Taking timestamped photos of the vehicle and fuel gauge before leaving the Michigan return location is strongly recommended.

For after-hours pickup at some Michigan Alamo locations such as Lansing, specific instructions are sent via your confirmation email. Review those instructions carefully before arriving, as the process differs from standard counter pickup.

Yes, one-way hires with Alamo in Michigan that involve dropping off in a different state are generally possible, but a drop-off fee may apply depending on the route.

When booking a one-way Alamo hire from Michigan, the drop-off fee is shown during the checkout process under the "To pay at destination" section. This fee is route-specific and varies based on:

• The distance between the Michigan pickup location and the drop-off city
• The vehicle class selected
• The season and availability at the destination

The drop-off fee is not included in the All Inclusive or All Inclusive+ rate and cannot be prepaid through Hola Car Rentals. It is paid directly at the Alamo counter in Michigan at pickup.

Cross-border one-way hires, such as picking up in Michigan and dropping off in Canada, may be restricted or subject to additional conditions depending on Alamo's policy for that specific route. Always confirm cross-border permissions on your hire agreement before driving across the border.

If the drop-off fee shown at the Alamo counter in Michigan differs from what appeared on your Hola Car Rentals confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

When picking up an Alamo hire car at a Michigan airport, several taxes and fees are added on top of the base hire rate. These are standard charges that apply to airport hires across Michigan and are not specific to Alamo alone.

Typical fees and taxes you may see on your Alamo hire agreement in Michigan include:

• Michigan state hire vehicle tax: 6% of the base hire rate
• Airport Concession Recovery Fee (ACRF): typically 10% to 12% of the base rate, charged at airport locations such as Detroit Metropolitan Airport (DTW) and Grand Rapids Gerald R. Ford Airport (GRR)
• Customer Facility Charge (CFC): typically US$4.50 to US$5.00 per hire day, covering the cost of the hire vehicle facility at the airport
• Additional tourism or airport surcharges that vary by location

Whether these fees are included in your prepaid rate or due at the Alamo counter in Michigan depends on the rate plan shown on your Hola Car Rentals confirmation. If your confirmation states "Taxes and Fees: Included," you should not be billed separately for those items at the counter. If you are charged for something that was marked as included, No Extra Charges© Coverage may apply after verification.