National Car Rental
in Washington

Hola Car Rentals is the only premium partner of the top car rental brands operating in Washington, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your National booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National Car Rental counter at Reagan National Airport (DCA) in Washington is located in Terminal Garage A at 2500 National Ave, Arlington, VA 22202. This is the primary rental car facility serving the airport.

To reach the counter after landing:

• Exit baggage claim and follow the purple signs toward parking and rental cars
• Board the dedicated brand shuttle to Terminal Garage A (do not board general airport shuttles)
• The National Car Rental counter is on the first floor of Garage A
• If you prefer to walk, the route from Terminals A and B takes approximately 10 minutes; from Terminal C, allow about 15 minutes

At the Washington counter, have your booking confirmation, valid driver's license, and a major credit card in the main driver's name ready before approaching the desk.

To pick up your National Car Rental in Washington, you must present the following physical documents at the counter:

• A valid, unexpired driver's license (original, not digital) in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents presented at the National Car Rental counter in Washington must be physical. Digital documents are not accepted. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, toll roads near Washington do affect your National Car Rental, even though the District of Columbia itself has no toll roads within its boundaries.

Once you drive into neighboring Virginia or Maryland, you will encounter cashless, all-electronic toll facilities. Common routes and typical costs include:

• Wilson Bridge (I-95/I-495, crossing between DC, Maryland, and Virginia): approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• Dulles Toll Road and Greenway (connecting Washington to Dulles Airport): approximately US$5.75 to US$6.25 one way
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 total

Nearly all toll facilities in the Washington area are fully cashless. Vehicles are billed by license plate if no transponder is used, and video toll rates are typically 25 to 100 percent higher than E-ZPass discounted rates.

Your National Car Rental vehicle comes equipped with an electronic toll device. At the counter in Washington you can choose an unlimited toll package (approximately US$11 to US$25 per day) or a pay-per-use option that charges the actual toll plus a daily processing fee of approximately US$4.95 to US$5.35 per usage day.

Yes, you can get cashback on tolls paid during your National Car Rental in Washington. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5 percent of your total booking value for tolls paid during the rental period.

This is especially useful in Washington, where driving into Virginia or Maryland means crossing cashless toll roads such as the Wilson Bridge, the 495 Express Lanes, or the Dulles Toll Road, all of which can add up quickly.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your National Car Rental vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your National Car Rental in Washington, the vehicle already has an electronic toll device installed. Because virtually all toll facilities in the Washington area, including routes into Virginia and Maryland, are fully cashless, you will need to choose how tolls are billed.

You have two main options at the counter:

• Unlimited toll package: a flat daily rate of approximately US$11 to US$25 per day, charged every rental day regardless of whether you use toll roads
• Pay-per-use: you are charged the actual toll amount plus a daily processing fee of approximately US$4.95 to US$5.35 for each day you drive through a toll, with a cap per rental period

If you drive through a toll without enrolling in a program, National Car Rental will automatically enroll you in pay-per-use plate billing and charge the video toll rate, which can be 25 to 100 percent higher than the E-ZPass discounted rate. Unpaid tolls may also generate additional administrative fees.

You may also opt out and use your own E-ZPass transponder in Washington. If you do, inform the counter representative and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

When you pick up your National Car Rental in Washington, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically between US$300 and US$400, though the exact amount varies by vehicle class, location, and season.

Key points to know before arriving at the Washington counter:

• The hold is a temporary authorization, not a charge, but it reduces your available credit until your bank releases it after the rental ends
• You must present a physical major credit card with the driver's name printed on the card; debit cards, prepaid cards, and virtual cards are not accepted
• Premium or specialty vehicle classes may require a higher hold amount
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card in your name in case your primary card is declined. It is also advisable to notify your bank of your travel to Washington to prevent fraud blocks on the in-person authorization at the National Car Rental counter.

Yes, you can add an additional driver to your National Car Rental in Washington, either at no cost if your rate includes it or for a daily fee paid at the counter.

For National Car Rental, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your Hola Car Rentals booking confirmation to see whether your rate states "Additional driver free of charge."

Requirements for adding a driver at the Washington counter:

• The additional driver must be present at pick-up with a valid driver's license
• If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
• The additional driver must meet the minimum age requirements for Washington
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. If someone drives the National Car Rental vehicle in Washington without being named on the contract, coverage may be void and additional charges may apply.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can help if you experience a medical or travel emergency during your National Car Rental trip in Washington or on routes into Virginia and Maryland.

Core benefits typically included are:

• Travel and medical insurance coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your National Car Rental in Washington, for example after an accident on the I-495 Beltway or a medical situation on a Virginia highway, contact the provider immediately:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Important: this benefit does not apply to customers who are residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

The minimum age to rent a car with National Car Rental in Washington without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee of US$15 plus applicable taxes.

Additional age-related rules to know for Washington:

• Drivers under 25 are typically restricted from renting premium, luxury, full-size SUV, minivan, and convertible vehicle classes
• Economy, compact, and intermediate categories are generally available to drivers aged 21 and older
• The young-renter surcharge is paid at the National Car Rental counter in Washington and cannot be prepaid online

All drivers, regardless of age, must present a valid driver's license and a major credit card in their name for the security deposit hold. International renters whose license uses a non-Latin alphabet must also carry an International Driving Permit.

If you are between 21 and 24 and are unsure whether your chosen vehicle class is available at the Washington location, contact Hola Car Rentals customer service before booking.

National Car Rental in Washington uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Washington:

• At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you arrive
• Keep the final fuel receipt showing the date, time, and station address
• For after-hours returns at the Washington location, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the National Car Rental vehicle in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Keeping your receipt is the best way to dispute any incorrect fuel charge.

Yes, you can pick up your National Car Rental in Washington and return it in a different city, but a one-way drop-off fee may apply depending on the route.

Key things to know about one-way rentals from Washington:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• Same-city returns, such as picking up at Reagan National Airport and dropping off at a Washington downtown location, often carry no drop-off fee
• Returns to cities in other states or regions typically incur a drop-off fee
• Cross-border one-ways, for example from Washington to Canada, may be restricted or carry higher fees depending on National Car Rental's partner rules

During the booking process on the Hola Car Rentals website, any applicable drop-off fee will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is paid directly at the Washington counter or the return location.

If you need to change your return location after booking, contact Hola Car Rentals support, as changes may reprice the rental and recalculate the drop-off fee.

Counter hours for National Car Rental at Washington Reagan National Airport (DCA) can vary and are not fixed across all periods. The National Car Rental counter is located in Terminal Garage A at 2500 National Ave, Arlington, VA 22202.

Important points about counter hours in Washington:

• Hours may differ on public holidays and during peak travel seasons, so always verify the hours shown on your booking confirmation before traveling
• If you are arriving on a late flight, confirm in advance whether the counter will be open at your expected arrival time
• If your flight is delayed by less than 24 hours from your original pickup time, National Car Rental will generally hold your reservation; delays beyond 24 hours may require you to contact Hola Car Rentals support
• After-hours key drop procedures, if available at the Washington location, will be detailed in your rental agreement

To avoid any issues, check the hours listed on your Hola Car Rentals confirmation for the specific Washington pickup location and plan your arrival accordingly. If the counter is unexpectedly closed, use the contact number provided in your rental agreement.

No, there is no congestion charge, emissions zone fee, or city-center driving surcharge for driving a National Car Rental in Washington, DC. Unlike cities such as New York or London, Washington does not operate a congestion relief zone or an ultra-low emission zone (ULEZ) that would generate additional charges for rental vehicles.

The only road-use fees you will encounter with your National Car Rental near Washington are tolls on highways and bridges when crossing into Virginia or Maryland, such as:

• The Wilson Bridge on I-95/I-495 between DC, Maryland, and Virginia
• The 495 Express Lanes on the Virginia side of the Beltway
• The Dulles Toll Road connecting Washington to Dulles International Airport

All of these facilities are fully cashless and use electronic tolling. Your National Car Rental vehicle comes equipped with a toll device, and you can choose between an unlimited daily toll package or a pay-per-use billing option at the Washington counter. There are no additional city fees or environmental surcharges to Budget for within the District of Columbia itself.