VERIFIED REVIEWS
About hiring a car with Avis in Harrisburg
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Harrisburg include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Harrisburg, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Harrisburg.
Will I face unexpected charges at the Avis counter in Harrisburg when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Harrisburg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Harrisburg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Harrisburg International Airport (MDT)?
The Avis counter at Harrisburg International Airport (MDT) is located in the baggage claim area of the terminal at 2 Terminal Dr, Middletown, PA 17057. Hire cars are parked directly outside the baggage claim area, so you do not need a shuttle to reach your vehicle after completing paperwork at the Avis desk.
All major hire companies at Harrisburg airport, including Avis, operate from a consolidated transportation centre on the ground floor of the car park. This facility is connected to the terminal via a climate-controlled Skybridge. After collecting your bags, cross the Skybridge and descend to the first level to reach the hire car centre.
To find the Avis counter quickly, follow airport signage for Arrivals or Baggage Claim, then look for Car Hire signs directing you towards the Skybridge connection.
Is there an Avis location in downtown Harrisburg separate from the airport?
Yes, Avis operates a city location in Harrisburg at 4612 Jonestown Road (near Colonial Park), in addition to the counter at Harrisburg International Airport (MDT).
To reach the Avis Jonestown Road location by car, take Exit 50 off Route 183. The facility is located immediately after Colonial Park Mall. This standalone location is separate from airport operations and can be a convenient option if you are not arriving by plane or if you prefer a city pick-up.
Hours at the Avis Jonestown Road location are comparable to other city hire offices. If you plan to pick up or return outside standard business hours, confirm the schedule directly with the Avis location before your arrival, as after-hours procedures may differ from the airport counter.
One-way hires between the Avis Jonestown Road location and Harrisburg International Airport are supported, so you can pick up at one and return to the other if your itinerary requires it.
Can I pick up my Avis car in Harrisburg and return it to a different city?
Yes, one-way hires are available through Avis in Harrisburg, allowing you to pick up at one location and return to a different Avis location, including between the Jonestown Road city branch and Harrisburg International Airport (MDT).
A drop-off fee may apply depending on your route. This fee is route-specific and varies by destination, vehicle class, and season. When booking, the drop-off fee will appear under the "To pay at destination" section of the checkout screen if it applies to your route.
- Same-city routes (for example, Harrisburg airport to Harrisburg city centre) often carry no drop-off fee.
- Routes between Harrisburg and another city or state typically include a drop-off fee.
- Cross-border one-ways may be restricted or carry higher fees depending on Avis partner rules.
Review your booking confirmation to verify whether a drop-off fee is listed before you travel. If the Avis counter in Harrisburg charges a fee that was not disclosed on your confirmation, keep all paperwork and contact support after the hire.
How do Pennsylvania Turnpike tolls work for an Avis hire car in Harrisburg?
Pennsylvania's primary toll system is the Pennsylvania Turnpike, which uses E-ZPass for electronic tolling and a Toll By Plate system on cashless sections. There are no cash booths on most sections, so tolls are recorded automatically via overhead gantries using either a transponder or your vehicle's licence plate.
When you pick up your Avis hire in Harrisburg, the vehicle will already have an electronic toll device installed. At the counter you can choose between two options:
- Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day depending on Avis location and programme), covering all tolls during the hire period.
- Pay-per-use: you are billed for each toll at E-ZPass rates plus an administrative or processing fee per transaction. If you drive through a toll without enrolling, Avis will bill your card via Toll By Plate, which is typically double the E-ZPass rate per segment, plus admin fees.
Typical 2026 Turnpike toll costs for a standard passenger vehicle are approximately US$1.94 per short segment with E-ZPass or US$3.88 with Toll By Plate. A trip from Harrisburg to Philadelphia (roughly 100 miles) may total US$8 to US$12 depending on entry and exit points. Toll charges may appear on your card days or weeks after the hire ends, as toll agencies process invoices in batches.
Pennsylvania has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges, not to driving within Harrisburg itself.
What documents do I need to pick up an Avis hire car in Harrisburg?
To collect your Avis hire in Harrisburg, you must present the following physical documents at the counter:
- A valid, original driver's licence (not a digital copy).
- A physical major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit authorisation hold.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting from abroad.
If your driver's licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. An IDP is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence; it is not accepted on its own.
Obtain your IDP in your home country before travelling to Harrisburg, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders. All documents presented at the Avis counter must be physical originals. Digital documents are not accepted.
Does Avis in Harrisburg require a credit card for the security deposit?
Yes, a physical major credit card in the main driver's name is required at the Avis counter in Harrisburg to cover the security deposit authorisation hold.
The hold is a temporary authorisation placed on your card at collection, not an immediate charge. It reduces your available credit until the hire is closed and your bank releases the hold, which can take up to 15 business days after you return the vehicle.
- Typical deposit holds in the United States range from US$300 to US$400 for standard vehicles, though the exact amount is set by the Avis desk and may be higher for premium or speciality classes.
- Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit, even if you prepaid your booking online.
- The card must be physically present at the counter with the driver's name printed on it.
Before arriving at the Avis location in Harrisburg, notify your bank of your travel plans to prevent fraud blocks on the authorisation. Bringing a backup credit card in your name is also recommended in case your primary card is declined.
What are the driving rules on North Second Street that Avis renters in Harrisburg should know?
North Second Street in Harrisburg was converted in 2022 from a three-lane one-way northbound corridor to a two-way configuration, and the change introduces several features that can surprise drivers unfamiliar with the area.
- Mini roundabouts have been added along the corridor. Yield to traffic already in the roundabout and proceed slowly.
- Raised crosswalks act as speed-calming measures. Approach them at low speed, especially near pedestrian and cycling zones.
- The number of traffic signals was reduced from six to two, so the flow of the street feels different from a typical urban arterial.
- A two-way left-turn lane is present on some sections, while other sections have a bike lane separation. Lane widths are narrower than many UK city streets.
Before 2022, this corridor had a reputation for speeding, but the redesign enforces slower multimodal traffic. Harrisburg's street grid also uses narrower-than-typical carriageways on minor streets, with tight intersection radii, so precise positioning matters when turning.
As an Avis renter in Harrisburg, drive at or below the posted 25 mph limit on North Second Street, watch for cyclists and pedestrians in dedicated zones, and avoid mid-block parking where painted boxes prohibit it. These rules are part of Harrisburg's Vision Zero pedestrian safety programme active since 2018.
Can I get Tolls Cashback on my Avis hire in Harrisburg?
Yes, all bookings made through Hola Car Rentals, including Avis hires in Harrisburg, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire period.
This benefit is especially relevant in Harrisburg because the Pennsylvania Turnpike and several cashless bridges in the region generate toll charges that are often billed to your card days or weeks after the hire ends. The cashback applies to those toll costs.
To claim your refund:
- Email [email protected] within 30 days of returning your Avis vehicle in Harrisburg.
- Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
- Attach your Hola Car Rentals booking confirmation, the Avis hire agreement signed at collection, and a toll receipt or statement showing charges paid during your hire.
The refund is processed to the same payment method used for your booking and typically takes 7 to 10 business days after approval. The cap is 5% of your booking total. For example, if your booking total was US$500, the maximum cashback is US$25. Tolls Cashback does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards. Late submissions received after 30 days are not accepted.
What is the minimum age to hire an Avis car in Harrisburg?
The minimum age to hire an Avis car in Harrisburg without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee on top of the base hire rate.
- Avis charges US$13 per hire day in young-driver surcharges, with a maximum cap of US$65 plus applicable taxes.
- Drivers under 25 are restricted from hiring certain vehicle classes, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium categories. Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV classes are generally available.
- Pennsylvania is not one of the states (New York and Michigan) that require hire companies to hire to drivers aged 18 and older, so the Avis standard minimum of 21 applies in Harrisburg.
If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis in Harrisburg may waive the underage fee. This exception must be explicitly shown on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact customer support to verify eligibility before arriving at the Avis counter in Harrisburg.
What fuel policy applies to Avis hires in Harrisburg?
Avis hires in Harrisburg follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At collection, verify the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.
When returning your Avis vehicle in Harrisburg, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt as proof in case of any dispute.
- If you return the vehicle below the recorded starting level, Avis may charge a fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.
- Harrisburg regular petrol averages approximately US$3.72 per gallon, which is slightly above the Pennsylvania state average and around 17% higher than the UK national average. Diesel averages approximately US$5.37 per gallon locally.
- Ask the Avis agent at collection for the nearest fuel station to the return location so you can plan your refuel stop in advance.
For after-hours returns at the Avis Harrisburg location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone.
How does adding an extra driver work for an Avis hire in Harrisburg?
Yes, you can add an additional driver to your Avis hire in Harrisburg, but the extra driver must be present at the counter at collection with a valid driver's licence and any required identification.
Whether the additional driver fee is included or charged at the counter depends on your rate:
- If your booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost.
- If the fee is not included, Avis charges US$13 per hire day for an additional driver, with a maximum cap of US$65 plus applicable taxes.
For Avis hires in Harrisburg, additional drivers must generally be at least 25 years old at the time of collection. Drivers aged 21 to 24 may be denied as additional drivers or charged the underage surcharge depending on location rules.
Only drivers listed on the Avis hire agreement are covered by protections such as CDW and liability cover. If someone not named on the contract drives the vehicle, cover may be void. Both the main driver and the additional driver must sign the hire agreement at the Harrisburg counter before leaving the lot.
What insurance coverage comes with an Avis hire in Harrisburg?
The insurance and protection options available with your Avis hire in Harrisburg depend on the rate plan selected when booking. The two main coverages to understand are CDW/LDW and third-party liability.
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Harrisburg. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended.
Pennsylvania does not require hire companies to include state-minimum third-party liability in all cases, so confirm what is included in your Avis hire agreement at the Harrisburg counter before driving away.
CDW/LDW applies only to drivers listed on the Avis hire agreement. If an unlisted driver operates the vehicle, cover may be void. Report any incident to Avis immediately, as late reporting can invalidate a claim.
Is travel assistance included with my Avis booking in Harrisburg?
Yes, most bookings made through Hola Car Rentals, including Avis hires in Harrisburg, include travel assistance provided by Terrawind Global Protection. This benefit covers up to five passengers and is designed for situations such as a medical emergency or accident whilst driving in or around Harrisburg, including on the Pennsylvania Turnpike or other regional motorways.
Core benefits typically include:
- Travel insurance with medical cover for non-pre-existing illnesses and accidents.
- Legal assistance in the event of a road accident.
- Compensation for baggage lost by the airline.
- Flight cancellation insurance.
This cover does not apply to residents of the United States or Canada. If you are a U.S. or Canadian resident hiring an Avis vehicle in Harrisburg, this benefit is not available to you.
To use the assistance, call the 24-hour line at +1 888 980 9992 (toll-free or collect) or contact Terrawind via WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location in or near Harrisburg, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claim.
Travel assistance does not cover damage to the Avis hire vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your reservation.
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