Few things create more stress at the rental counter than disputes about damage. Was that scratch already there? Did you forget to report a chip on the windshield? And now, with AI-powered inspections being introduced at more airports, many travelers feel uncertain about how to protect themselves.
At Hola Car Rentals, we believe peace of mind should come standard. That’s why we help you understand how damage claims work and how new inspection technologies affect your rental experience.
How Traditional Damage Inspections Work
For years, car rental staff have walked around the vehicle with the customer, noting any dents or scratches. But in busy locations like:
these checks are sometimes rushed — leading to disagreements later.
AI Inspections: The New Standard
Many providers now use AI-powered kiosks and scanners that automatically photograph and analyze cars for damage:
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At Las Vegas (LAS), some providers scan every car at return to flag scratches instantly.
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At Boston (BOS), AI cameras capture 360° images at check-in and check-out.
👉 While this technology increases accuracy, it can also feel intimidating if you’re not prepared.
Common Types of Damage Claims
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Scratches and dents — even minor ones can trigger charges if not documented.
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Windshield chips or cracks — often blamed on the renter.
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Interior stains — food or beverage spills can lead to cleaning fees.
With Hola Car Rentals, you’ll know what’s covered by insurance upfront, avoiding unnecessary charges.
How to Protect Yourself as a Traveler
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Take your own photos/videos at pickup and return, even with AI scanning.
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Check for pre-existing damage — especially on bumpers and wheels.
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Review coverage included with Hola Car Rentals: CDW, theft protection, third-party liability, travel insurance up to $150,000.
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Keep documentation from your Hola Car Rentals booking handy in case of disputes.
Hola Car Rentals Advantage
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Transparent damage policies: You know what’s covered and what isn’t.
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All-inclusive insurance: No need to buy overpriced add-ons at the counter.
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Cashback on tolls: Reduces incidental charges that sometimes trigger disputes.
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App support: Report issues directly in the Hola Car Rentals app for faster resolution.
👉 Download Hola Car Rentals:
Conclusion
Damage claims can feel overwhelming, especially with new AI inspection systems. But with Hola Car Rentals, you’re never on your own. We combine full insurance, transparent terms, and practical tips so you can rent with total confidence.
Whether you’re booking at Miami (MIA), Orlando (MCO), New York (JFK), Las Vegas (LAS), or Boston (BOS), Hola Car Rentals helps you drive away worry-free — and return your car knowing you’re protected.
