Van Rental
in Illinois

Hola Car Rentals is the only premium partner of the top car rental brands operating in Illinois, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip in Illinois.

No. With Hola Car Rentals, all costs and charges for your van booking in Illinois are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Illinois charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Illinois has five major toll roads managed by the Illinois Tollway that van drivers are likely to use, especially around the Chicago area.

• Jane Addams Memorial Tollway (I-90/I-39, Chicago to Rockford): US$2.75 to US$5.50
• Illinois Tri-State Tollway (I-94/I-294/I-80): US$2.35 to US$4.70
• Ronald Reagan Memorial Tollway (I-88, Chicago to Dixon): US$5.10 to US$10.20
• Veterans Memorial Tollway (I-355): US$3.80 to US$7.60
• Chicago Skyway (I-90/I-94 to Indiana border): US$4.80 to US$47.60

All Illinois toll roads are cashless. Rates shown above reflect the discounted I-Pass/E-ZPass pricing; pay-by-plate rates are slightly higher. Toll costs also vary by time of day, with daytime rates (6 a.m. to 10 p.m.) differing from overnight rates. If you are driving a larger van such as a Sprinter or Ford Transit, confirm whether your vehicle class affects the toll rate, as some gantries charge by axle count or vehicle type.

If you decline the rental company's toll program when picking up your van in Illinois, the pay-by-plate system handles your tolls automatically. Cameras at each gantry photograph your van's license plate and bill the vehicle's registered owner, which is the rental company. The rental company then passes the toll charge to you, often with an administrative processing fee added on top.

Alternatively, most rental brands at Illinois airports offer a daily toll program. For example, National charges US$11.99 per rental day for its TollPass Waiver Program at Chicago airport locations. This covers all tolls incurred that day but applies whether or not you use a toll road, so it is most cost-effective if you plan to drive toll roads frequently during your Illinois van rental.

To avoid unexpected post-rental charges on your van rental, decide at the counter which option suits your itinerary. If you use toll roads only once or twice, pay-by-plate may cost less overall. If you plan to cross multiple Illinois tollways daily, the daily program may be more convenient.

To collect your van in Illinois, bring the following physical documents to the counter.

• Valid driver's license (original, unexpired, physical card) in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic; an IDP is also recommended if your license is not in English
• Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Passport or valid government photo ID
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets

Digital documents are not accepted at the counter; everything must be physical. The IDP is a translation only and must be carried alongside your original license, not as a replacement. Some Illinois van rental providers, including those serving international visitors, specifically require both an international driver's license and a passport, so carrying both is strongly recommended for your Illinois van rental.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Illinois van rental.

Illinois has several heavily used toll roads around Chicago, including the Tri-State Tollway, the Jane Addams Memorial Tollway, and the Chicago Skyway, so this benefit can add up meaningfully depending on your route.

To claim your cashback after returning your van in Illinois, email [email protected] within 30 days of vehicle return with the following documents.

• Your reservation confirmation
• A copy of the rental agreement signed at pick-up
• A receipt or statement showing the toll charges paid (toll provider invoice, final rental invoice with itemized toll line, or transponder statement)

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

Yes, van drivers in Illinois need to be aware of height and length restrictions that affect where you can safely take the vehicle.

Common van models available in Illinois have significant dimensions. Sprinter vans reach approximately 10.7 feet in height and 23 feet in length. Ford Transit vans measure around 10 feet high and 20 feet long. These dimensions mean your van will not fit in many standard parking garages or under low-clearance bridges.

Rental agreements for vans in Illinois typically prohibit use in drive-throughs, parking garages, and areas with low-clearance structures. Illinois law also sets frame clearance requirements for vehicles, so staying on open roads and avoiding structures with posted height limits is essential.

Practical tips for driving a van in Illinois urban areas such as Chicago include the following.

• Avoid parking garages entirely; look for open surface lots instead
• Take wide turns at curves to accommodate the van's length
• Watch for posted height restriction signs on underpasses and bridges
• Plan your route in advance to avoid low-clearance structures

When you pick up your van in Illinois, the rental company places a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until the rental is closed and the hold is released.

For standard vehicles in the United States, typical holds range from US$300 to US$400. For a larger van, the hold may be higher depending on the vehicle class, the specific Illinois location, and the rental brand. The exact amount is set by the rental company at the counter.

Key requirements for the deposit on your Illinois van rental include the following.

• Physical major credit card with the driver's name printed on the card, in the main driver's name
• Sufficient available credit to cover the hold plus any expected charges
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit

After you return the van in Illinois, the hold is released. Your bank or card issuer controls how quickly it reappears as available credit, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

The rental van counters at Chicago O'Hare International Airport (ORD) in Illinois are located off-airport at the consolidated rental car facility. The primary address used by most major brands is 10255 West Zemke Boulevard, with some brands also operating from 10501 Delta Parkway.

After landing at ORD, follow the signs for the Rental Car Center. A shuttle bus connects the terminals to the rental facility; look for the marked shuttle stop and board the bus displaying the rental car center signage. Brands available at ORD include Hertz, Budget, Dollar, Enterprise, Avis, National, Alamo, and others.

When returning your van in Illinois after your trip, follow the signage back to the rental lots at Zemke Boulevard or Delta Parkway. Many counters at ORD offer key drop boxes for after-hours van returns, so you can drop the keys and complete the return even if the counter is closed. Confirm the specific key drop location with your brand at pick-up.

Before returning your van, refuel near the airport. Gas stations are located close to the Zemke Boulevard and Transworld Road area adjacent to the rental facility.

Yes, drivers under 25 years old are subject to a young-renter surcharge when renting a van in Illinois, and van vehicle classes carry additional restrictions.

In the United States, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent but will pay a daily young-renter fee that varies by brand.

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Importantly, van and minivan vehicle classes in Illinois are typically restricted to drivers aged 25 and older. This means that even if a young driver qualifies to rent a smaller vehicle, they may not be permitted to rent a van in Illinois. If you are between 21 and 24, contact the rental brand directly before booking a van to confirm availability for your age group at your specific Illinois location.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Illinois van rental, such as a breakdown on a toll road or a medical situation far from the city.

Core benefits typically included are as follows.

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage applies to non-North American customers only. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your Illinois van rental, contact Terrawind 24 hours a day, 7 days a week.

• Phone (toll-free/collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and booking confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact coverage terms and limits that apply to your Illinois van rental.

Van rentals in Illinois follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

When returning your van in Illinois, refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop below full before you arrive. Gas stations are located near the rental car area at Chicago O'Hare (ORD) around the Zemke Boulevard and Transworld Road area.

If you return the van with less than a full tank, you may be charged for the following.

• The fuel shortfall at the rental company's refueling rate, which is typically higher than the pump price
• A refueling service or administrative fee

Keep your final fuel receipt showing the date, time, and station address. For after-hours van returns in Illinois, leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

Yes, you can add an additional driver to your van rental in Illinois, either as part of your rate or for a fee paid at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation for the line stating additional driver is included. If it is not included, the daily fees for your Illinois van rental are as follows.

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the counter when you pick up the van in Illinois. They must bring their own valid driver's license and, if applicable, an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the van's insurance protections. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pick-up.

Illinois, particularly at Chicago O'Hare Airport (ORD), offers a range of van types from major rental brands including Hertz, Budget, Enterprise, Avis, National, Alamo, and Dollar.

Common van categories available for rental in Illinois include the following.

• Minivans: the Chrysler Pacifica is the most widely available model, suitable for families or small groups
• Passenger vans: Ford Transit (available in low, medium, and high roof configurations) and Chevrolet Express in 15-passenger configurations
• Sprinter vans: Mercedes Sprinter in Deluxe, Grand, Executive, 15-passenger, and Flex versions
• Cargo vans: high-roof cargo configurations for equipment or luggage-heavy trips

Average daily rates for a van in Illinois start around US$45 to US$99 per day at ORD, with 15-passenger vans starting from approximately US$184 per day. Prices tend to be lower in spring (around April) and higher in summer (around August). Booking your Illinois van rental at least one day in advance improves availability and can help secure below-average rates. The specific model is not guaranteed; you will receive a vehicle within the booked category or a similar substitute.

Yes, one-way van rentals from Illinois to another state are generally permitted, but a drop-off fee will likely apply and must be confirmed before booking.

When searching for your Illinois van rental, select a different return location during checkout. The booking system will display any applicable drop-off fee under the section labeled to pay at destination. This fee is route-specific and varies based on the distance between cities, the rental brand, the season, and the van class. Larger vans may carry higher repositioning fees than standard vehicles.

Cross-border one-way rentals, for example returning a van rented in Illinois to Canada, may be restricted or require prior approval from the rental brand. Always check your rental agreement for territory restrictions before driving across state or National borders.

If the counter charges a drop-off fee that differs from what appeared on your booking confirmation, keep all paperwork and contact support after the rental is complete. The No Extra Charges© guarantee covers undisclosed fees that were not shown during the booking process for your Illinois van rental.