VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Thrifty in Nevada include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Nevada, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Nevada.
Will I face unexpected charges at the Thrifty counter in Nevada when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Nevada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Nevada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads in Nevada that I need to worry about with my Thrifty rental?
No, Nevada has no toll roads. Every public highway, interstate, state route, and local road in Nevada is toll-free, so your Thrifty rental will not trigger any toll charges anywhere in the state.
Common routes such as I-15 through Las Vegas, I-80 between Reno and Carson City, US-95, and US-50 all cost US$0.00 in tolls. There are also no congestion charges, emissions zones, or city-center fees anywhere in Nevada.
Because Nevada roads are toll-free, Thrifty's PlatePass toll program is unnecessary for in-state driving. You will not need to enroll in any transponder service or worry about toll billing on your rental agreement.
Note that Nevada state parks such as Valley of Fire charge a vehicle entry fee (approximately US$10 per vehicle), but these are park admission fees paid at entry booths, not road tolls, and are entirely separate from your Thrifty rental costs.
Where do I pick up my Thrifty rental car at Harry Reid International Airport in Nevada?
Thrifty operates at Harry Reid International Airport (LAS) in Las Vegas, Nevada, with its rental facility located at 7135 Gillespie Street, near the airport perimeter.
After collecting your baggage, you will need to take the Thrifty shuttle from the terminal to the off-terminal facility at that address. Look for the marked shuttle stop outside the arrivals level and board the bus displaying the Thrifty logo. Shuttles cycle regularly between the terminal and the rental facility.
- Follow signs for ground transportation or car rental shuttles after exiting baggage claim
- Board the Thrifty-branded shuttle at the designated stop
- Bring your booking confirmation, valid driver's license, passport, and a major credit card in the main driver's name
If you are renting in Reno, Nevada, Thrifty also has a presence at Reno-Tahoe International Airport (RNO). Check your booking confirmation for the exact counter or shuttle instructions specific to that location.
What documents do I need to pick up a Thrifty rental car in Nevada?
To collect your Thrifty rental in Nevada, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, used for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for international visitors)
If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or other Latin-alphabet languages, an IDP is recommended but not strictly required for Thrifty rentals in Nevada.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Nevada. Debit and prepaid cards are not accepted for the security deposit hold.
Does Hola Car Rentals offer Tolls Cashback for Thrifty rentals in Nevada?
Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Thrifty rentals in Nevada, and it applies even though Nevada itself has no toll roads.
If you drive your Thrifty rental beyond Nevada's borders into a neighboring state with tolls, such as California, where FasTrak operates on Bay Area bridges and express lanes, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during the rental period.
To claim your cashback after returning the vehicle:
- Email [email protected] within 30 days of vehicle return
- Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
How much is the security deposit for a Thrifty rental in Nevada?
When you pick up your Thrifty rental in Nevada, the counter will place a temporary authorization hold on your major credit card. This hold is not a charge but it reduces your available credit until it is released after you return the vehicle.
For standard vehicle classes at U.S. locations, typical holds range from approximately US$300 to US$400. The exact amount for your Thrifty rental in Nevada may vary depending on the vehicle class, the specific location (airport versus off-airport), and the season. Premium or specialty vehicles may carry a higher hold.
- Only a major credit card in the main driver's name with the name printed on the card is accepted for the deposit
- Debit cards and prepaid cards are not accepted
- Bring a backup credit card in case your primary card is declined
- Notify your bank of your travel to Nevada to prevent fraud blocks on the authorization
After you return the Thrifty vehicle, the hold is released, but your bank controls when the funds appear back in your available credit, which can take up to 15 business days.
What is the minimum age to rent a car from Thrifty in Nevada?
The minimum age to rent a Thrifty car in Nevada without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Thrifty in Nevada but will be charged a daily underage fee on top of the base rental rate.
Nevada is not one of the states (such as New York or Michigan) that legally requires rental companies to serve drivers aged 18 and over, so the standard Thrifty policy applies: drivers must be at least 21 years old, with a surcharge for those under 25.
Additional restrictions for under-25 drivers renting from Thrifty in Nevada include:
- Most premium, full-size, luxury, convertible, minivan, and large SUV categories are restricted to drivers aged 25 and over
- Economy, compact, and intermediate vehicle classes are generally available to younger renters
- A valid driver's license and a major credit card in the renter's name are still required regardless of age
If you are aged 21 to 24 and booking a Thrifty rental in Nevada, Budget for the daily young-renter surcharge, which is charged at the counter and varies by location.
Can I add an additional driver to my Thrifty rental in Nevada?
Yes, you can add an additional driver to your Thrifty rental in Nevada, either as part of your rate or for a fee paid at the counter.
For Thrifty rentals in Nevada, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes. Check your booking confirmation to see whether your specific rate already includes one additional driver at no extra cost.
Requirements for adding a driver to your Thrifty rental in Nevada:
- The additional driver must be present at the Thrifty counter at pick-up
- They must present a valid driver's license and, if required, an International Driving Permit
- They must meet the minimum age requirements for Nevada rentals
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the Thrifty rental agreement in Nevada are covered by the vehicle's protections, including CDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections entirely.
What insurance coverage is included in a Thrifty rental in Nevada?
The coverage included in your Thrifty rental in Nevada depends on the rate plan you selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully to understand exactly what is covered.
Common coverage options for Thrifty rentals in Nevada include:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty vehicle from a collision, theft, or vandalism, subject to any applicable deductible
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty rental in Nevada; some U.S. states require a minimum level of liability, and Nevada renters should confirm whether this is included in their rate
CDW and LDW do not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the Thrifty rental itself. These two coverages complement each other.
Common exclusions regardless of coverage level include prohibited use such as off-road driving, driving under the influence, or allowing an unlisted driver to operate the vehicle in Nevada.
Does Travel Assistance come with my Thrifty booking in Nevada?
Yes, most Hola Car Rentals bookings, including Thrifty rentals in Nevada, include Travel Assistance provided through Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.
For eligible customers driving a Thrifty rental across Nevada, the coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
If you experience a medical emergency or accident while driving your Thrifty rental in Nevada, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorization.
- Phone (24/7, toll-free): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name, Hola Car Rentals confirmation number, current location in Nevada, and a brief description of the situation ready when you call. Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Thrifty rental.
What is the fuel policy for Thrifty car rentals in Nevada?
Thrifty rentals in Nevada follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for your Thrifty rental in Nevada:
- At pick-up, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location before dropping off the vehicle
- Keep your final fuel receipt showing the date, time, and station address
If you return the Thrifty vehicle in Nevada with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus an administrative service fee.
Nevada has many fuel stations conveniently located near both Harry Reid International Airport in Las Vegas and Reno-Tahoe International Airport, making it straightforward to refuel before returning your Thrifty rental. If you are unsure where the nearest station is, ask the Thrifty agent at pick-up or use your navigation app.
Can I pick up a Thrifty car in Nevada and return it in a different state?
Yes, one-way rentals that start with a Thrifty pickup in Nevada and end in a different state are generally possible, but a drop-off fee will likely apply and must be confirmed at the time of booking.
Key points to know about one-way Thrifty rentals from Nevada:
- The drop-off fee is route-specific and varies by destination, vehicle class, and season
- The fee is listed under the "To pay at destination" section during the Hola Car Rentals booking process and on your confirmation
- The drop-off fee cannot be prepaid and is paid directly at the Thrifty counter
- Cross-border one-way rentals, for example from Nevada into Mexico or Canada, may be restricted or require special authorization from Thrifty
If you are planning to drive your Thrifty rental from Nevada into California or another neighboring state without returning to Nevada, select the correct drop-off location during booking so the system can price the route accurately and display any applicable fee. Changing the return location after booking may reprice the rental and alter the drop-off fee.
Are there Thrifty locations in Nevada outside of Las Vegas airport?
Yes, Thrifty has multiple locations in Nevada beyond the Harry Reid International Airport facility in Las Vegas.
Nevada locations where Thrifty operates include:
- Las Vegas airport facility at 7135 Gillespie Street (Harry Reid International Airport, LAS)
- Neighborhood locations in Las Vegas such as Resorts World (3000 Las Vegas Blvd S), Swenson Street (4775 University Center Dr), East Sahara (2777 Las Vegas Blvd S), West Sahara, and Craig Road near I-15
- Henderson, Nevada at Gibson Road near I-215 (151 N Gibson Rd, Suite 110)
- Reno-Tahoe International Airport (RNO) and a Reno neighborhood location at 1995 Vassar Street, Suite B
Off-airport Thrifty locations in Nevada may offer lower base rates than the airport counter, but keep in mind that transportation to and from the location adds time. Always confirm the operating hours of your chosen Thrifty location in Nevada before booking, as hours can vary by site. Your booking confirmation will show the exact address and any relevant pick-up instructions for the Nevada location you select.
What happens if my Thrifty rental in Nevada is returned late?
If you return your Thrifty rental in Nevada after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and varies by location and rental agreement.
If you exceed the grace period on your Thrifty return in Nevada:
- Additional hourly or daily charges may be applied to your credit card
- A late return fee may also be added on top of the extra time charges
To avoid late return charges on your Thrifty rental in Nevada, plan your return with enough time to refuel (following the Full-to-Full fuel policy) and reach the drop-off location before your scheduled time. Both Harry Reid International Airport in Las Vegas and Reno-Tahoe International Airport in Nevada have fuel stations nearby.
If you know in advance that you need more time, contact Thrifty or reach out through your booking to request an extension before the original return time. Extending mid-rental is subject to vehicle availability and may reprice the rental. Do not simply return the vehicle late without notifying Thrifty, as unannounced late returns in Nevada typically result in higher charges than a pre-arranged extension.
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