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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 16 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Melbourne Orlando include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Melbourne Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Melbourne Orlando.

Will I face unexpected charges at the Thrifty counter in Melbourne Orlando when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Melbourne Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Melbourne Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Thrifty hire car at Melbourne Orlando International Airport?

Your Thrifty pickup at Melbourne Orlando International Airport (MLB) is located at 1 Air Terminal Parkway, Melbourne, GBP 32901, which is the on-airport hire facility.

After collecting your baggage, follow the car hire signs toward the Thrifty counter. A shuttle service operates between the MLB terminals and the hire facility, so look for the designated shuttle stop outside the arrivals area and board the Thrifty shuttle. Staff may also meet arrivals directly, and self-service pickup options are available to help reduce wait times.

Thrifty counter hours at Melbourne Orlando International Airport are reported as 8:00 AM to 11:30 PM daily, so if your flight arrives outside those hours, plan accordingly or contact Thrifty in advance to confirm after-hours arrangements.

Thrifty also has a second Melbourne Orlando location at 670 S Apollo Boulevard, Melbourne, GBP 32901, but that site does not offer airport shuttle service. If you choose that location, you will need to arrange your own transport from the airport.

What documents do I need to pick up a Thrifty hire car in Melbourne Orlando?

To collect your Thrifty hire car in Melbourne Orlando, you must bring the following physical documents to the counter:

  • A valid, original driver’s licence (not a digital copy)
  • A major credit card with your name printed on the card, in the main driver’s name, for the security deposit authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English languages, an IDP is strongly recommended to avoid potential issues at the Thrifty counter in Melbourne Orlando.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit authorisation hold.

Do I need an International Driving Permit to rent from Thrifty in Melbourne Orlando?

It depends on your licence. For your Thrifty hire in Melbourne Orlando, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian). In that case, you must carry both your original licence and the IDP together at the Thrifty counter.

If your licence is in a Latin-alphabet language other than English, an IDP is recommended but not strictly mandatory. However, having one can prevent complications at the counter and with local authorities in Melbourne Orlando.

Important points to keep in mind:

  • The IDP is a translation document only and cannot be used without your original licence
  • You must obtain the IDP in your home country before travelling, as U.S. issuers like AAA do not issue IDPs to non-U.S. licence holders
  • All documents presented at the Thrifty counter must be physical originals
How do toll roads work for a Thrifty hire car in Melbourne Orlando?

Toll roads around Melbourne Orlando are almost entirely cashless. Your Thrifty hire vehicle will include an electronic toll device or a plate-based billing system, so you will not need to stop at a cash booth on most routes.

Key toll roads you are likely to encounter near Melbourne Orlando include GBP 528 (the Beachline Expressway), which runs east to west and connects the coast to the Orlando area, as well as I-95 and Florida's Turnpike. These roads use SunPass and E-PASS transponders, plus a Toll-by-Plate system that photographs your licence plate if no transponder is detected.

At the Thrifty counter in Melbourne Orlando, you will typically have two options:

  • Purchase an unlimited toll package, which costs approximately US$13.99 per day or US$69.95 per week for Thrifty
  • Decline the package and pay per use, in which case Thrifty will charge you the actual toll amount plus administrative processing fees billed to your credit card after the hire

If you decline the toll programme but still drive on a toll road, charges are captured via Toll-by-Plate and passed to you with added fees. Some toll charges may appear on your card days or weeks after you return the vehicle, which is normal.

You may also opt out and use your own visitor toll pass, but inform the Thrifty counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Can I get Tolls Cashback on my Thrifty hire in Melbourne Orlando?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty hire in Melbourne Orlando.

Given that toll roads such as GBP 528 (Beachline Expressway), I-95, and Florida's Turnpike are common routes near Melbourne Orlando, toll costs can add up, making this benefit genuinely useful.

To claim your cashback after returning your Thrifty vehicle:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Thrifty, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Melbourne Orlando hire ends.

What airport fees and taxes apply to a Thrifty hire at Melbourne Orlando International Airport?

When picking up a Thrifty hire at Melbourne Orlando International Airport (MLB), expect several location-specific fees on top of your base rate. These are standard charges at airport hire locations and are not unique to Thrifty.

Common fees that typically apply at Melbourne Orlando airport include:

  • Airport Concession Recovery Fee (ACRF): a percentage charged by the airport for operating on airport property
  • Customer Facility Charge (CFC): a per-day or per-transaction fee that funds the hire car facility at MLB
  • Brevard County tourism and state surcharges: local taxes applied to hire transactions in the Melbourne Orlando area
  • Florida state hire car surcharge

These fees are in addition to your prepaid rate and are due at the Thrifty counter at pickup. Your booking confirmation will indicate which taxes and fees are included in your prepaid total and which are due locally under the section labelled total to pay at destination.

If your confirmation shows taxes and fees as included and you are still charged for them at the Thrifty counter in Melbourne Orlando, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after your hire is complete.

What is the security deposit for a Thrifty hire in Melbourne Orlando?

When you pick up your Thrifty hire in Melbourne Orlando, a temporary authorisation hold will be placed on your credit card. This is not a charge but it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles at U.S. locations, typical holds range from approximately US$300 to US$400, though the exact amount at the Thrifty counter in Melbourne Orlando can vary based on the vehicle class, hire duration, and season. Premium or larger vehicles may carry a higher hold.

Important requirements for the deposit at Melbourne Orlando:

  • You must present a physical, major credit card with your name printed on the card
  • The card must be in the main driver’s name
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
  • Digital wallets such as Apple Pay or Google Pay are not accepted at the counter

After you return the Thrifty vehicle in Melbourne Orlando, the hold is released. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Can drivers under 25 hire from Thrifty in Melbourne Orlando?

Yes, Thrifty does allow hires for drivers under 25 at Melbourne Orlando International Airport, but a young-driver surcharge applies and certain vehicle classes are restricted.

In the United Kingdom, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire from Thrifty in Melbourne Orlando but will pay a daily young-driver fee. Based on Thrifty's standard U.S. policy, this surcharge is approximately US$13.50 per hire day, with a maximum cap of US$189.

Additional restrictions for under-25 drivers at Melbourne Orlando include:

  • Most premium, full-size, luxury, SUV, minivan, and convertible categories are restricted to drivers 25 and older
  • Economy, compact, and intermediate vehicle classes are generally available to younger drivers
  • A valid driver’s licence and a major credit card in the driver’s name are still required

The young-driver surcharge is paid at the Thrifty counter in Melbourne Orlando and is not included in your prepaid booking total. Confirm the exact surcharge amount on your booking confirmation before pickup.

Does Travel Assistance come with my Thrifty booking in Melbourne Orlando?

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, and this applies to your Thrifty hire in Melbourne Orlando as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the coverage is relevant for situations that can arise during a Melbourne Orlando hire, such as a medical emergency on GBP 528 or I-95, or an incident far from the airport. Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage does not include damage to your Thrifty hire vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

To use the assistance during your Melbourne Orlando hire, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

How does the fuel policy work for a Thrifty hire in Melbourne Orlando?

Your Thrifty hire in Melbourne Orlando operates on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Melbourne Orlando facility.

When returning your Thrifty vehicle in Melbourne Orlando:

  • Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
  • Keep your fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge at the station as backup evidence

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at Melbourne Orlando, leave the receipt in the key envelope and keep a photo of the full gauge for your records.

Can I add an additional driver to my Thrifty hire in Melbourne Orlando?

Yes, you can add an additional driver to your Thrifty hire in Melbourne Orlando, either as part of your rate or by paying a fee at the counter.

Check your booking confirmation first. If it states additional driver free of charge, the first extra driver is included at no cost. If it is not included, Thrifty's standard U.S. fee is approximately US$13.50 per hire day, with a maximum cap of US$189, paid at the Melbourne Orlando counter.

Requirements for adding a driver at the Thrifty counter in Melbourne Orlando:

  • The additional driver must be physically present at pickup
  • They must present a valid driver’s licence and any required IDP
  • They must sign the hire agreement
  • They must meet the minimum age requirements for Melbourne Orlando

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability coverage. If someone drives the Thrifty vehicle in Melbourne Orlando without being named on the contract, coverage may be void and additional charges could apply.

What insurance coverage do I need for a Thrifty hire in Melbourne Orlando?

For your Thrifty hire in Melbourne Orlando, there are two main types of coverage to consider, and they protect different things.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Thrifty hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Melbourne Orlando. Florida state law does not universally require hire companies to include minimum liability coverage, so it is strongly recommended to add supplementary liability coverage to your booking.

Common exclusions to be aware of for Melbourne Orlando driving:

  • Prohibited use such as off-road driving, DUI, or reckless driving voids both coverages
  • Only drivers named on the Thrifty hire agreement are covered
  • Tires, undercarriage, and roof damage are often excluded from standard CDW/LDW
  • Incidents must be reported to Thrifty immediately

Review your booking confirmation to confirm which coverages are included in your Melbourne Orlando rate before pickup.

Can I pick up my Thrifty car in Melbourne Orlando and return it to a different city?

Yes, one-way hires are possible with Thrifty from Melbourne Orlando, but a drop-off fee typically applies when you return the vehicle to a different location than where you picked it up.

The drop-off fee for your Thrifty hire from Melbourne Orlando varies depending on the destination, the distance between locations, the vehicle class, and the season. Common one-way routes from Melbourne Orlando, such as returning to Orlando International Airport (MCO) or GBP 528, may carry different fee structures.

How to check the drop-off fee before booking:

  • Select your different return location during the search on the Hola Car Rentals website
  • The drop-off fee will appear on the rate details page under the section labelled to pay at destination
  • Your booking confirmation will also list this fee

The drop-off fee cannot be prepaid and is settled at the Thrifty counter in Melbourne Orlando or at the return location. It is separate from fuel, tolls, and taxes, though it is typically subject to local tax.

Cross-border one-way hires, such as returning to Canada or Mexico, are generally restricted or require prior approval from Thrifty. Always confirm cross-border permissions on your hire agreement before driving out of Florida.

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