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About hiring an SUV in Dayton
Frequently Asked Questions
What does my SUV hire in Dayton through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Dayton, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dayton.
Will I face unexpected charges when I hire an SUV in Dayton through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Dayton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dayton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my SUV hire at Dayton International Airport?
Your SUV hire counter at Dayton International Airport (DAY), located at 3600 Terminal Dr, Vandalia, OH 45377, is inside the terminal directly opposite baggage reclaim. No shuttle or train is required.
After landing in Dayton, follow these steps:
- Collect your luggage at baggage reclaim
- Walk across to the hire car counters inside the terminal
- Present your driving licence and credit card to receive your pre-printed documents and keys
- Walk a short distance outside the terminal to the SUV lot
From baggage reclaim to driving away in your Dayton SUV, expect approximately 15 to 30 minutes, assuming no long queues. Counter hours at DAY are generally 7:00 AM to 11:30 PM daily, with some brands open until 11:59 PM on Saturdays. After-hours SUV returns use key drop boxes with marked instructions at the lot.
What documents do I need to collect my SUV hire in Dayton?
To collect your SUV hire in Dayton, you must bring the following physical documents to the counter:
- A valid, original driving licence (physical only, no digital versions accepted)
- A major credit card in the main driver’s name with the name printed on the card, for the security deposit authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight tickets (required for international visitors)
If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.
All documents must be physical. Digital copies shown on a phone or tablet will not be accepted at any Dayton SUV hire counter. Bring a backup credit card in your name as well, in case your primary card is declined.
Is a credit card required to hire an SUV in Dayton?
Yes, a major credit card is required to hire an SUV in Dayton. Both Enterprise and Alamo at Dayton International Airport (DAY) require a physical major credit card in the main driver’s name, with the driver’s name printed on the card, to cover the security deposit authorisation hold at collection.
Key points to bear in mind for your Dayton SUV hire:
- Debit cards and prepaid cards are not accepted for the security deposit hold
- Digital wallets such as Apple Pay or Google Pay are not accepted at the counter
- The card must belong to the main driver, not a third party
- Even if you prepaid your SUV booking online, you must still present a physical credit card at the Dayton counter
For an SUV hire, the security hold is typically higher than for a standard car. In the United States, holds generally range from US$300 to US$400, though the exact amount depends on the hire brand, vehicle class, and location. Confirm available credit before arriving at the Dayton counter, and consider bringing a backup credit card in your name.
Are there toll roads near Dayton that affect my SUV hire?
Yes, toll roads can affect your SUV hire if you drive beyond the Dayton area. The main toll route in Ohio is the Ohio Turnpike (I-76, I-80, I-90), a 241-mile east-west highway running from the Indiana border to the Pennsylvania border, passing near Toledo, Cleveland, and Akron. Dayton itself does not sit directly on the Turnpike, but many SUV renters driving across Ohio will encounter it.
How tolls work on the Ohio Turnpike:
- The system accepts E-ZPass (electronic transponder) and cash or credit card at toll plazas
- E-ZPass rates for a full westbound trip are approximately US$19; cash or credit is approximately US$27.75
- Per-mile rates are 7.3 cents with E-ZPass or 10.6 cents with cash or credit
For your Dayton SUV hire, most hire companies offer a toll programme (such as Enterprise TollPass) at roughly US$4.95 per day, capped at around US$34.65 per hire. If you skip the programme and drive through a cashless toll, the hire company will bill the toll amount plus administrative fees to your card after the hire ends.
Hola Car Rentals includes Tolls Cashback on all bookings, so you can recover up to 5% of your total booking value for tolls paid during your Dayton SUV hire. Submit your claim within 30 days of returning the vehicle.
What is the minimum age to hire an SUV in Dayton?
The minimum age to hire an SUV in Dayton without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire in Dayton but will be charged a daily young-driver fee, and most SUV classes are restricted for this age group.
Important age-related details for Dayton SUV hires:
- Drivers under 21 cannot hire at Dayton locations (Ohio is not New York or Michigan, which have special 18-plus rules)
- Drivers aged 21 to 24 pay a daily underage surcharge that varies by hire brand
- Full-size SUVs, premium SUVs, and other larger vehicle classes are typically restricted to drivers aged 25 and older
- Compact SUVs and intermediate SUVs are generally the only SUV categories available to drivers aged 21 to 24 in Dayton
If you are from Latin America or the Caribbean and are aged 21 to 24, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee for eligible SUV categories. Check your booking confirmation to see if this waiver applies to your Dayton SUV hire.
Can I add an additional driver to my SUV hire in Dayton?
Yes, you can add an additional driver to your SUV hire in Dayton, either at no cost if your rate includes it or for a daily fee payable at the counter.
Daily fees for adding a driver to your Dayton SUV hire vary by brand:
- Avis, Budget, and Payless: US$13 per day, capped at US$65 per hire
- Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189 per hire
- Alamo, National, and Enterprise: US$15 per day with no stated cap
Requirements for adding a driver to your Dayton SUV:
- The additional driver must be physically present at the Dayton collection point
- They must show a valid driving licence and sign the hire agreement
- They must meet the minimum age requirement (21 to 24 with a surcharge, 25 and older without)
- For Avis, Budget, and Payless in Dayton, additional drivers must generally be at least 25 years old
Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Never let an unlisted person drive your Dayton SUV, as cover may be voided.
How does the fuel policy work for an SUV hire in Dayton?
Your Dayton SUV hire uses a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid extra charges.
Steps to follow for your Dayton SUV:
- At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the Dayton return location before dropping off the SUV
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at Dayton International Airport, leave the receipt in the key drop envelope and keep a photo of the full gauge
If you return your Dayton SUV below the recorded fuel level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. Asking the agent at collection about the nearest fuel station to the DAY return lot is advisable, as it helps you plan your last stop before returning the SUV.
What travel assistance is included with my Dayton SUV hire?
Most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, and this applies to your Dayton SUV hire as well. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving your SUV in or around Dayton.
Coverage typically includes:
- Travel and medical insurance for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring an SUV in Dayton, this benefit is not available to you.
To utilise travel assistance during your Dayton SUV hire, contact Terrawind 24 hours a day, 7 days a week:
- Phone: +1 888 980 9992 (toll-free or collect)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact terms and coverage limits that apply to your Dayton SUV hire.
Can I pick up my SUV hire in Dayton and return it in a different city?
Yes, one-way SUV hires are possible in Dayton, but a drop-off fee may apply depending on your return location and the hire brand.
How one-way fees work for Dayton SUV hires:
- Returning your SUV to a different city or state from Dayton typically incurs a drop-off fee
- The fee varies by route, hire brand, vehicle class, and season
- Larger SUV categories can carry higher repositioning fees than smaller vehicles
- Some short same-region routes may have no drop-off fee, while long-distance or cross-country routes almost always do
During the booking process, the drop-off fee for your Dayton SUV will appear on the rate details page under the section labelled as amounts due at the destination. It cannot be prepaid and is settled at the collection point.
If you need to change your return location after booking your Dayton SUV, be aware that the route will be re-priced and the drop-off fee may increase or new restrictions may apply. Always confirm the updated fee before finalising any change.
What insurance options should I consider for an SUV hire in Dayton?
When hiring an SUV in Dayton, two main types of protection are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the SUV itself from a collision, theft, or vandalism. Key points:
- A deductible may apply unless your confirmation shows zero deductible
- It does not cover damage to other vehicles or injuries to other people
- Tires, undercarriage, and roof are often excluded unless you add a specific plan
- Only drivers listed on the Dayton hire agreement are covered
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Dayton SUV. Note that not all US states require hire companies to include state-minimum liability, so coverage levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Dayton SUV reservation.
These two coverages are separate. CDW/LDW protects the SUV; LIS/ALI/SLI protects others. Pairing both provides the most comprehensive protection for driving in and around Dayton.
How does the Tolls Cashback benefit work for my Dayton SUV hire?
Yes, Hola Car Rentals includes Tolls Cashback on every booking, including your Dayton SUV hire. If you drive through toll roads such as the Ohio Turnpike while in your Dayton SUV, you can claim back up to 5% of your total booking value for tolls paid during the hire.
How to claim Tolls Cashback for your Dayton SUV hire:
- Email [email protected] within 30 days of returning your SUV in Dayton
- Use the subject line: Tolls Cashback, followed by your reservation confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid
- Include your full name, travel dates, and the last 4 digits of the card used for the booking
The refund equals the lesser of the actual tolls paid or 5% of your Dayton SUV booking total. For example, if your booking total is US$500, the cap is US$25. Refunds are issued to your original payment method within 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted.
What happens if I arrive late to collect my SUV hire in Dayton?
If you arrive late to collect your SUV hire in Dayton, the hire company will generally hold your booking for up to 24 hours from the original scheduled collection time. This applies at Dayton International Airport (DAY) as well as city centre locations.
What to bear in mind for your Dayton SUV collection:
- If your flight is delayed by less than 24 hours, your SUV booking will be held, but ensure you arrive while the counter is still open (DAY counters typically operate until 11:30 PM or later)
- If the delay exceeds 24 hours, the booking may be forfeited with no refund
- City centre Dayton locations such as those on N Main St close earlier, often by 6:00 PM on weekdays and 1:00 PM on Saturdays, so late arrivals at those branches carry more risk
- After-hours SUV collections at DAY are not standard; confirm with the hire brand in advance if you expect to arrive very late
If your delay is significant, contact support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to explore options for your Dayton SUV hire.
Is my SUV hire in Dayton covered if I drive to another state?
Yes, in most cases you can drive your Dayton SUV hire across state lines within the continental United States, but you should confirm this on your hire agreement before leaving Dayton.
Key points for interstate driving in your Dayton SUV:
- Most standard hire agreements permit driving across US state lines, but some vehicle classes or promotional rates may have restrictions
- Cross-border travel into Canada or Mexico requires explicit written authorisation from the hire company and is not automatically permitted
- Driving your Dayton SUV into a restricted area or across an unauthorised border can void your CDW/LDW and liability cover
- Off-road use, racing, rideshare, and commercial use are prohibited regardless of location
Ohio connects to several neighbouring states via major highways, so it is common for Dayton SUV renters to drive into Indiana, Kentucky, West Virginia, or Pennsylvania. Always review the usage restrictions section of your hire agreement at the Dayton counter to confirm exactly where your SUV is permitted to travel and that your insurance protections remain valid throughout your trip.
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