Payless Car Hire
in Jackson

Hola Car Rentals is the only premium partner of the top car hire brands operating in Jackson, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Jackson.

No. With Hola Car Rentals, all costs and charges for your booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Jackson-Evers International Airport (JAN) is located on the lower level of the terminal, near baggage claim. Once you collect your bags, head to the lower level and look for the car hire counters. Payless vehicles are parked at the far right end of the first hire row, directly across from the lower level doors, so no shuttle or bus is needed. The walk from baggage claim to the counter and then to your vehicle is short and straightforward.

The airport address is 100 International Dr, Jackson, MS 39208. This is the only Payless location in Jackson, so all pickups and returns take place here. There is no centre or city centre Payless location in Jackson.

When you arrive at the counter, present your booking confirmation, a valid driver’s licence, and a physical major credit card in the main driver’s name for the authorisation hold.

The Payless counter at Jackson-Evers International Airport (JAN) in Jackson operates Sunday through Saturday, from 8:00 AM to 11:30 PM. These hours apply every day of the week.

If your flight arrives outside these hours, there is no confirmed after-hours pickup process available at the Payless Jackson location. It is strongly recommended that you plan your arrival within the counter's operating window to avoid any issues accessing your vehicle.

If your flight is delayed and you expect to arrive during service hours but later than your original pickup time, Payless will generally hold your reservation for up to 24 hours from the scheduled pickup time. If your delay extends beyond 24 hours, contact support as soon as possible to discuss your options and avoid losing your booking.

No, there are no toll roads in Jackson or anywhere in Mississippi. Drivers picking up a Payless hire at Jackson-Evers International Airport will not encounter any toll booths, cashless toll systems, or electronic transponder requirements during their time in the state.

Because Mississippi has no toll infrastructure, you will not be charged any toll programme fees, administrative processing fees, or transponder rental costs by Payless in Jackson. There is no need to enrol in any toll pass programme or worry about plate-based billing during your hire.

If your travel plans take you beyond Mississippi into neighbouring states that do have toll roads, standard toll billing rules for your Payless hire would apply in those areas. In that case, review the toll device and billing terms in your hire agreement before crossing state lines.

Yes, all Hola Car Rentals bookings, including your Payless reservation in Jackson, include Tolls Cashback of up to 5% of your total booking value.

Since Mississippi has no toll roads, you are unlikely to pay tolls during a typical Jackson hire. However, if your trip takes you into a neighbouring state with toll roads, any tolls you pay during the hire period are eligible for cashback.

To claim your cashback after returning your Payless vehicle in Jackson, email [email protected] within 30 days of the return date. Include the following:

• Your Hola Car Rentals booking confirmation
• A copy of the hire agreement signed at the Payless counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted.

When picking up your Payless hire at Jackson-Evers International Airport in Jackson, you must bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of return travel

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Payless counter in Jackson. Debit cards and prepaid cards are not accepted for the authorisation hold.

When you pick up your Payless hire at Jackson-Evers International Airport in Jackson, a temporary authorisation hold will be placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the vehicle class, hire duration, and Payless's specific policies at this location.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your account, which can take up to 15 working days after the hire ends.

A few important points to bear in mind for your Jackson pickup:

• Only a physical major credit card in the main driver’s name is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent the authorisation from being flagged

Payless hires in Jackson follow a Full-to-Full fuel policy. You will receive your vehicle with a full tank and are expected to return it full to avoid additional charges.

Before leaving the Payless counter at Jackson-Evers International Airport, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge.

When returning your vehicle, refuel within approximately 10 miles of the airport to ensure the gauge does not drop below full before you arrive. Keep your final fuel receipt as proof in case of any dispute.

If you return the vehicle with less fuel than recorded at pickup, Payless may charge you for the shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Returning the car full is always the most cost-effective option for your Jackson hire.

Yes, you can add an additional driver to your Payless hire in Jackson, but the additional driver must be present at the counter at Jackson-Evers International Airport during pickup and must show a valid driver’s licence.

Whether the additional driver fee is included in your rate depends on your specific booking. Check your Hola Car Rentals confirmation for the line that reads additional driver free of charge. If it is not included, Payless charges US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes.

For Payless in Jackson, additional drivers must generally be at least 25 years old at the time of pickup. Drivers under 25 may be denied or subject to a young-driver surcharge depending on location rules.

Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the contract will not be covered by the hire protections, including CDW and liability cover.

Yes, driving around Jackson with your Payless hire involves a few road features that may be unfamiliar if you are used to driving in larger cities or other countries.

Mississippi, including the Jackson area, has been actively installing non-traditional road safety features on its motorways and arterial roads. These include:

• Modern roundabouts at intersections that previously had standard traffic signals
• Restricted crossing U-turns (RCUT) at certain intersections, which require drivers to pass the intersection and make a U-turn rather than turning left directly
• Audible rumble strips and stripes along lane edges and centrelines on routes with high rates of lane departure incidents
• Intersection Conflict Warning Systems and flashing yellow arrows at select locations

Some routes near Jackson also have speed limits up to 70 mph on rural principal arterials, with cable barriers and high-friction surfaces on curves. Road surface quality can vary across different areas due to ongoing maintenance schedules.

Construction on routes like Bob Anthony Parkway has also caused periodic disruptions for drivers travelling between Jackson and nearby Ridgeland. Allow extra time if your Payless itinerary takes you through active construction zones.

When hiring from Payless at Jackson-Evers International Airport (JAN) in Jackson, standard U.S. airport-related fees apply on top of your base hire rate. These typically include an airport concession recovery fee (ACRF) and a customer facility charge (CFC), which are standard charges at U.S. airport hire locations.

These fees are not unique to Jackson but are common at all U.S. airport hire counters. Whether these fees are included in your prepaid rate or due at the Payless counter depends on what your booking confirmation shows.

• If your confirmation states taxes and fees are included, you should not be billed separately for those items at the counter
• If your confirmation shows an estimated amount due at pickup, those local taxes and fees are legitimately payable at the Jackson Payless counter

Review your booking confirmation carefully before arriving at Jackson-Evers Airport. If the Payless counter charges a fee that was not disclosed in your confirmation and that you did not opt into, the Hola Car Rentals No Extra Charges© guarantee may apply after verification.

Yes, one-way hires with Payless in Jackson are possible, but availability and fees depend on your specific route and the Payless policies that apply at Jackson-Evers International Airport.

Since Payless operates only at the airport in Jackson, all one-way hires originate from that single location. A drop-off fee may apply when you return the vehicle to a different city or airport. The amount varies based on the destination, vehicle class, and season.

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Jackson Payless hire will be shown on the rate details page under the section labelled to pay at destination. This fee cannot be prepaid and is settled at the return location.

Cross-border one-way hires, such as returning a Jackson Payless vehicle in another country, are generally restricted or require prior authorisation. Always confirm cross-border permissions with Payless before driving across state or national borders.

The minimum age to hire from Payless in Jackson without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-renter fee at the Payless counter at Jackson-Evers International Airport.

Mississippi does not have a state law requiring hires to drivers under 21, so the minimum eligible age at the Jackson Payless location is 21. Drivers under 21 are generally not accepted.

If you are between 21 and 24 years old, keep the following in mind for your Jackson hire:

• A daily young-renter surcharge will apply and is paid at the Payless counter
• Certain vehicle classes are restricted to drivers 25 and older, including full-size, SUV, luxury, premium, minivan, and convertible categories
• Economy, compact, and intermediate vehicles are typically the available options for under-25 renters

For additional drivers at the Payless Jackson location, the general rule is that additional drivers must be at least 25 years old at the time of pickup.

Yes, most Hola Car Rentals bookings, including a Payless hire in Jackson, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other covered incident while driving in the Jackson area or on Mississippi motorways.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your Payless hire in or around Jackson, contact Terrawind 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorisation:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Please note that this travel assistance benefit does not apply to residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your Jackson Payless hire.