VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Saskatoon include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car rental companies in Saskatoon, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique National rental experience with complete protection and peace of mind during your trip in Saskatoon.
Will I face unexpected charges at the National counter in Saskatoon when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your National booking in Saskatoon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Saskatoon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National Car Rental counter at Saskatoon Airport?
The National Car Rental counter at Saskatoon John G. Diefenbaker International Airport (YXE) is located inside the terminal at 2625 Airport Dr., Saskatoon, SK S7L 7L1. The rental car counters are situated in the baggage claim area, so after collecting your luggage you can walk directly to the counter without leaving the building.
Once you have completed the paperwork at the National counter, your vehicle will be parked just outside the baggage claim area, keeping the walk from counter to car very short. Allow roughly 15 to 20 minutes from the moment you land to the moment you drive away, accounting for baggage claim, counter check-in, and reaching your vehicle.
If you have enrolled in National's Emerald Club or a similar accelerated program, confirm with the counter agent whether a direct-to-vehicle option is available for your Saskatoon reservation.
Does National Car Rental at Saskatoon Airport offer after-hours returns?
Yes, National Car Rental at Saskatoon Airport (YXE) offers a 24-hour after-hours drop-off service, so you can return your vehicle outside of staffed counter hours.
When returning after hours at the Saskatoon location, park the car in the designated rental return area near the baggage claim facility, lock the doors, and place the keys in the drop box. Keep a photo of the vehicle condition and the fuel gauge before you leave, as you remain responsible for the car until the contract is formally closed the next business day.
- Take a timestamped photo of the odometer and fuel gauge at drop-off
- Note any pre-existing damage on your copy of the rental agreement
- Retain your booking confirmation and rental agreement until you receive the final receipt from National
If you have questions about the exact drop-box location at the Saskatoon Airport National counter, ask the agent at pick-up to point it out before your rental begins.
What documents do I need to pick up a National Car Rental in Saskatoon?
To collect your National Car Rental vehicle in Saskatoon, bring the following physical documents to the counter:
- A valid, unexpired driver's license (original, not a digital copy)
- A passport or government-issued photo ID (required for visitors from outside Canada)
- A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
- Your booking confirmation or printed voucher
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Saskatoon. The IDP is a translation only and must be carried alongside your original license, not as a replacement for it.
Debit cards and prepaid cards are not accepted for the security hold at the Saskatoon National counter. Bring a backup credit card in your name in case your primary card is declined. All documents must be physical; digital versions shown on a phone are not accepted.
Are there toll roads near Saskatoon that affect my National Car Rental?
No, there are no toll roads in Saskatchewan, so driving your National Car Rental in and around Saskatoon will not generate any toll charges.
Saskatchewan has no toll highways, toll bridges, congestion charges, or emissions-zone fees of any kind. Toll programs such as TollPass or PlatePass that apply to rentals in Ontario, the United States, or other regions are not relevant to a Saskatoon rental.
However, if your trip takes you beyond Saskatchewan into provinces or regions that do have tolls, such as Ontario's 407 ETR, the Tolls Cashback benefit included with your booking still applies. You can claim up to 5% of your total booking value back for any tolls paid during the rental period. To claim, email [email protected] within 30 days of returning your National vehicle in Saskatoon, attaching your booking confirmation, rental agreement, and toll receipts.
How much is the security deposit for a National Car Rental in Saskatoon?
When you pick up your National Car Rental in Saskatoon, the counter agent will place a temporary authorization hold on your credit card. For rentals in Canada, the typical hold is approximately CAUS$ 300 to CAUS$ 500, though some Saskatoon locations may authorize up to CAUS$ 750 depending on the vehicle class, rental duration, and season.
This hold is not a charge. It reduces your available credit until the rental contract closes and your bank releases the authorization, which can take up to 15 business days after you return the vehicle.
- Only a major credit card in the main driver's name with the name printed on the card is accepted for the hold
- Debit cards and prepaid cards are not accepted at the National counter in Saskatoon
- Bring a backup credit card in case your primary card is declined
- Set a travel notice with your bank before arriving in Saskatoon to prevent fraud blocks on the authorization
The exact hold amount is set by National at the Saskatoon counter and may differ from the estimates above. Ask the agent to confirm the authorization amount before signing.
What fuel policy applies to National Car Rental in Saskatoon?
National Car Rental in Saskatoon operates on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Before leaving the Saskatoon National counter, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and gauge.
At the end of your rental, refuel within approximately 15 km of the Saskatoon Airport return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.
- If you return the vehicle below the recorded starting level, National may charge a fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a service fee
- For after-hours returns at Saskatoon Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone
Ask the National agent at the Saskatoon counter to point out the nearest fuel station to the return area when you pick up the car.
Can I add an additional driver to my National Car Rental in Saskatoon?
Yes, you can add an additional driver to your National Car Rental reservation in Saskatoon, either as an included benefit or for a fee paid at the counter.
Check your booking confirmation first. If your rate includes an additional driver, it will be listed as "Additional driver free of charge." If it is not included, National charges approximately CAUS$ 15 per day for each extra driver added at the Saskatoon counter.
- The additional driver must be present at the Saskatoon National counter at pick-up
- They must bring a valid, unexpired driver's license (and an IDP if their license uses a non-Latin alphabet)
- Both the main driver and the additional driver must sign the rental agreement
- Only drivers listed on the agreement are covered by the rental protections, including CDW/LDW
If you need to add a driver after pick-up, visit a National branch in Saskatoon to update the agreement. The additional driver cannot be added remotely by phone or chat alone.
Does my National Car Rental in Saskatoon include travel assistance coverage?
Most bookings include travel assistance coverage provided through Terrawind Global Protection, and this benefit applies to your National Car Rental trip to Saskatoon. However, this coverage is available only to non-North American residents. Canadian and US residents do not qualify for this benefit.
If you are eligible, the coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This is particularly relevant if you experience a medical emergency or a serious incident while driving in or around Saskatoon. To activate assistance, call the 24/7 line at +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
This coverage does not replace CDW/LDW for damage to the National rental vehicle, nor does it cover third-party liability. Review your booking confirmation for the exact terms that apply to your Saskatoon reservation.
What insurance options are available for a National Car Rental in Saskatoon?
When picking up your National Car Rental in Saskatoon, you will have the option to confirm or add several types of coverage. Understanding what each one covers helps you avoid paying for protection you already have or leaving yourself exposed.
- CDW/LDW (Collision Damage Waiver / Loss Damage Waiver): reduces your financial liability for damage to the National rental vehicle itself, subject to any deductible shown on your confirmation. It does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Saskatoon. Under Canadian provincial law, every rental vehicle must carry statutory third-party liability, which is included by default when you rent in Canada. You can purchase higher supplemental limits at the National counter in Saskatoon.
- Personal Accident Insurance (PAI): covers your own injuries and those of your passengers.
Review your booking confirmation before arriving at the Saskatoon National counter to see which protections are already included in your rate. Declining coverage that is already included in your prepaid rate is the most common way to avoid unnecessary counter charges.
Can I pick up a National Car Rental in Saskatoon and drop it off in another city?
Yes, one-way rentals are possible with National Car Rental starting from Saskatoon, but a drop-off fee may apply depending on your return location.
The drop-off fee is route-specific and is set by National based on the distance between Saskatoon and your chosen return city, the vehicle class, and the season. This fee is not included in your prepaid rate and must be paid at the Saskatoon counter or the return location.
- During booking, the drop-off fee will appear under the "To pay at destination" section if it applies to your route
- If no fee is shown, your one-way route does not carry a drop-off charge
- Cross-border one-ways, such as Saskatoon to a US city, may be restricted or require prior approval from National
If the National counter in Saskatoon charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact support after the rental. The No Extra Charges© guarantee can help resolve undisclosed fees after verification.
What are the operating hours for National Car Rental at Saskatoon Airport?
National Car Rental at Saskatoon John G. Diefenbaker International Airport (YXE) offers extended hours to accommodate a wide range of flight arrivals and departures. Based on available information, the Saskatoon Airport National counter operates until late in the evening, with 24-hour after-hours drop-off available for returns outside staffed hours.
Hours can vary on public holidays and during schedule changes, so confirm the current hours directly with National before your travel date if you have an early morning or very late night arrival in Saskatoon.
- If your flight arrives after the counter closes, your booking is typically held for up to 24 hours from the original pickup time
- For flight delays of less than 24 hours, National in Saskatoon will hold your reservation
- For delays exceeding 24 hours, contact your booking support line as soon as possible to avoid forfeiting the reservation
Always check your booking confirmation for the pickup time you selected, and plan your arrival at the Saskatoon National counter accordingly.
Is a credit card required to rent from National Car Rental in Saskatoon?
Yes, a major credit card in the main driver's name is required to rent from National Car Rental in Saskatoon. The card must have the driver's name physically printed on it and must have sufficient available credit to cover the security deposit hold, which is typically CAUS$ 300 to CAUS$ 500 for standard vehicles at Canadian locations.
Even if you have fully prepaid your booking, you must still present a physical credit card at the Saskatoon National counter for the hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle.
- Debit cards are not accepted for the deposit hold at the Saskatoon National counter
- Prepaid or virtual cards are not accepted
- The card must belong to the main driver, not a travel companion or family member
- Bring a backup credit card in your name in case your primary card is declined
If your card is issued by a non-Canadian bank, notify your bank before traveling to Saskatoon to prevent the authorization from being flagged as a suspicious transaction.
Do I need an International Driving Permit to rent from National Car Rental in Saskatoon?
An International Driving Permit (IDP) is mandatory at the National Car Rental counter in Saskatoon if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In all other cases, an IDP is recommended but not strictly required for visitors driving in Saskatoon with a valid foreign license.
The IDP is a translation document only. It must always be carried alongside your original driver's license at the Saskatoon National counter and while driving in Saskatchewan. It is not a standalone license and will not be accepted without the original.
- Obtain your IDP in your home country before traveling to Saskatoon, as it cannot be issued to non-residents once you are in Canada
- Your original license must be valid, unexpired, and in physical form
- Bring your passport as well, since National in Saskatoon requires it for visitors from outside Canada
If you are unsure whether your license qualifies, err on the side of caution and obtain an IDP before your trip to Saskatoon to avoid any issues at the National counter.
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