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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3367
3370 reviews
4.9 stars, 3370 reviews
4.9
user review 1 user review 2 user review 3 +3367
3370 reviews
4.9 stars, 3370 reviews
Holger Pfarr
Holger Pfarr
5 3 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 8 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 5 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 8 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 3 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 3 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 3 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 3 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 3 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 6 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 3 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 3 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 3 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 3 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 3 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 3 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 3 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 2 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 2 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 2 months ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 2 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 2 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 2 months ago
"So far so good"
Judy Winkin
Judy Winkin
5 2 months ago
"Easy and good deal"
Samantha de León
Samantha de León
5 2 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 2 months ago
"Very easy to book and competitive prices."
ju
ju
5 2 months ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 2 months ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 2 months ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 months ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 months ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 months ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 2 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 months ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 month ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 month ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 month ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 month ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 month ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 month ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 month ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 1 month ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 month ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 month ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 4 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 4 weeks ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 3 weeks ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 4 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 3 weeks ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 3 weeks ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 3 weeks ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 2 weeks ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 3 weeks ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 2 weeks ago
"Excellent service"
Tanner Blair
Tanner Blair
5 2 weeks ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 2 weeks ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 weeks ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 2 weeks ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 2 weeks ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 2 weeks ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 2 weeks ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 weeks ago
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 2 weeks ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 weeks ago
"Perfect!"
Graham Dopheide
Graham Dopheide
5 2 weeks ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
Anant Patel
5 2 weeks ago
"Excellent price"
Handy Hermawan
Handy Hermawan
5 1 week ago
"Fast easy and great discounts"
Kerry Durrant
Kerry Durrant
5 1 week ago
"Nice and Easy process - got travel insurance too with the booking also !"
Marika Camilleri
Marika Camilleri
5 1 week ago
"Definitely the cheapest car hire option available in Hawaii"
amelie vincent
amelie vincent
5 1 week ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
emre k
emre k
5 1 week ago
"great prices, smooth transaction, clear cost breakdown. seems great"
orin sae
orin sae
5 6 days ago
"friendly user (via web) low prices good conditions"
Lee-Anne Duncan
Lee-Anne Duncan
5 5 days ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
Akshay Baheti
Akshay Baheti
5 4 days ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Akos Bernat
Akos Bernat
5 4 days ago
"Very good prices"
H.M. F.
H.M. F.
5 3 days ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Hendry
Hendry
5 yesterday
"Fast & easy process, nice car and overall satisfied with this booking"
Graham Wylie
Graham Wylie
5 16 hours ago
"Affordable pricing and effortless booking process, thanks"

About renting a car with National in Melbourne

National's counter at Melbourne Orlando International Airport (MLB) sits inside the main terminal on the baggage claim level, so there is no shuttle to catch after collecting your luggage. The desk operates from 8:00 AM to 11:00 PM daily, and average wait times run around 14 minutes — noticeably shorter than at larger Florida hubs. Booking several weeks ahead is worth doing, as MLB is a smaller airport and National's fleet here is more limited than at Orlando International. Florida's toll roads are fully cashless, and National vehicles come equipped with a TollPass transponder that activates automatically when you use a toll road; the daily charge applies only on days you actually use a toll, on top of the toll cost itself. Budget for a deposit hold of roughly US$200–300 placed on a credit card in the primary driver's name at pickup — no debit cards are accepted. Fuel in the Melbourne area averages around US$3.72 per gallon; several stations sit close to the airport for a fill-up before return, since returning the tank short triggers a fuel service charge at a significant markup over pump price. If your license uses a non-Latin script — Arabic, Chinese, Cyrillic, or similar — bring an International Driving Permit alongside your home-country license.

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Melbourne Orlando include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Melbourne Orlando, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Melbourne Orlando.

Will I face unexpected charges at the National counter in Melbourne Orlando when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in Melbourne Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Melbourne Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National counter at Melbourne Orlando International Airport?

The National counter at Melbourne Orlando International Airport (MLB) is located inside the terminal at 1 Air Terminal Pkwy, Melbourne, FL 32901, on the same level as baggage claim.

After landing, follow the Arrivals or Baggage Claim signs to reach the National desk. There is no shuttle or consolidated rental car center to navigate, and the rental lot is a short walk outside the terminal. This makes the pickup process at Melbourne Orlando significantly faster than at larger Florida airports, with a realistic time from arrival to driving away of around 15 to 45 minutes depending on processing.

For after-hours returns, a key dropbox is available on site. Check your booking confirmation for specific after-hours instructions if your flight arrives late.

What documents do I need to pick up a National rental car in Melbourne Orlando?

To collect your National rental car in Melbourne Orlando, you must bring the following physical documents to the counter:

  • A valid, unexpired driver's license in the main driver's name (physical card only; digital licenses are not accepted)
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license at the National counter in Melbourne Orlando. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Debit and prepaid cards are not accepted for the security hold.

Are there toll roads near Melbourne Orlando and how do they work with a National rental?

Yes, toll roads are common in the Melbourne Orlando area and throughout Florida, and nearly all of them are fully cashless.

Your National rental vehicle at Melbourne Orlando comes equipped with an electronic toll device or a plate-based billing system. Common toll roads you may encounter include SR-528 (Beachline Expressway), SR-407, and SR-515. Florida uses the SunPass and E-PASS systems, and cashless gantries photograph license plates for Toll-by-Plate billing when no transponder is active.

At the National counter in Melbourne Orlando, you will typically have two options:

  • Unlimited toll package: approximately US$11 to US$15 per rental day, covering all tolls during your rental
  • Pay per use: actual toll charges plus daily or administrative processing fees billed to your credit card, sometimes weeks after the rental ends

If you prefer to use your own visitor toll pass, inform the National agent at Melbourne Orlando so they can deactivate the vehicle's default device and prevent duplicate charges. Florida has no congestion charges or emissions zones; all road fees are standard toll charges.

Can I get a toll cashback refund on my National rental in Melbourne Orlando?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Melbourne Orlando.

Given that Florida toll roads such as SR-528 and the Florida Turnpike are cashless and charges can add up quickly, this benefit helps offset those costs after your trip.

To claim your cashback after returning your National vehicle in Melbourne Orlando:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid

For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap). Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

What airport fees and taxes apply to a National car rental at Melbourne Orlando?

Renting a National car at Melbourne Orlando International Airport (MLB) involves several local fees and taxes on top of the base rate. These are standard for Florida airport rentals and include:

  • Florida state sales tax: 6% on the base rate
  • Florida state rental car surcharge: US$2.00 per day
  • Airport concession fee: approximately 10% of gross receipts, paid to MLB authorities
  • Energy fee: approximately US$0.99 per day
  • License recovery fee: approximately US$1.99 per day
  • Port recovery fee: approximately US$3.95 as a one-time charge

Melbourne Orlando is a smaller regional airport compared to Orlando International (MCO), which means the concession fee structure tends to be lower than at larger Florida hubs. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the National counter in Melbourne Orlando at pickup. Review the confirmation carefully so there are no surprises.

How much is the security deposit for a National rental in Melbourne Orlando?

When you pick up your National rental car in Melbourne Orlando, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific National location at Melbourne Orlando International Airport.

Important points to keep in mind:

  • The hold is not a charge; it temporarily reduces your available credit until released after the rental ends
  • Your bank controls when the hold disappears, which can take up to 15 business days after return
  • Only a physical major credit card with the driver's name printed on the card is accepted; debit and prepaid cards are not accepted for the deposit
  • Premium or specialty vehicles may require a higher hold amount

Notify your bank before travel to avoid fraud blocks on the in-person authorization at the National counter in Melbourne Orlando, and consider bringing a backup credit card in your name.

Can I add an additional driver to my National rental in Melbourne Orlando?

Yes, you can add an additional driver to your National rental in Melbourne Orlando, either as part of your rate or by paying a fee at the counter.

For National at Melbourne Orlando, the additional driver fee when not included in your rate is US$15 per day plus applicable taxes. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver at the National counter in Melbourne Orlando:

  • The additional driver must be present at pickup with a valid, unexpired driver's license
  • If their license uses a non-Latin alphabet, an IDP is also required
  • They must meet the minimum age requirements for the Melbourne Orlando location
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, coverage may be void. You cannot add a driver remotely by phone; the person must be physically present at the National counter in Melbourne Orlando at the time of pickup.

Is there a young driver surcharge for under-25 renters at National in Melbourne Orlando?

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a National rental car in Melbourne Orlando.

In the United States, the standard minimum age to rent without additional fees is 25. At National in Melbourne Orlando, drivers aged 21 to 24 can rent but will pay a daily underage surcharge on top of the base rate. Drivers under 21 are generally not eligible to rent.

Additional restrictions that apply to under-25 renters at Melbourne Orlando:

  • Most premium, full-size, luxury, SUV, minivan, and convertible vehicle classes are restricted to drivers 25 and older
  • Eligible classes for younger renters are typically economy, compact, and intermediate categories
  • A major credit card in the renter's name is still required for the security deposit

Florida does not have a state law requiring rentals to drivers under 21 (unlike New York and Michigan), so the National counter in Melbourne Orlando follows standard partner policy. If you are between 21 and 24, Budget for the daily surcharge when comparing rates for your Melbourne Orlando trip.

Does travel assistance come with my National booking in Melbourne Orlando?

Yes, most bookings include travel assistance coverage through Terrawind Global Protection, and this applies to National rentals originating in Melbourne Orlando as well. However, this benefit is available only to non-North American customers; residents of the United States and Canada do not qualify.

For eligible renters driving in the Melbourne Orlando area, coverage typically includes:

  • Travel and medical insurance for up to 5 passengers
  • Legal assistance in the event of an accident, such as on SR-528 or the Beachline Expressway near Melbourne Orlando
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage does not include damage to the National rental vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Always check your booking confirmation for the exact terms and coverage limits that apply to your Melbourne Orlando reservation.

Can I return my National rental from Melbourne Orlando to a different Florida airport?

Yes, one-way rentals are possible with National, allowing you to pick up in Melbourne Orlando and return to a different Florida airport such as Orlando International (MCO), but a drop-off fee may apply depending on the route.

Key things to know about one-way rentals from Melbourne Orlando:

  • The drop-off fee is route-specific and set by National; it varies by destination, vehicle class, and season
  • The fee is listed under the "To pay at destination" section during the booking process and on your confirmation
  • Some short-distance Florida routes between nearby airports may not carry a drop-off fee, while longer cross-state routes typically do
  • Standard Florida inter-airport fees generally range from US$50 to US$200 depending on the brand and vehicle

If no drop-off fee appears during checkout for your Melbourne Orlando to another city route, none should be charged at the National counter. If the desk adds a fee that was not disclosed on your confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply after verification.

What fuel policy applies to National rentals in Melbourne Orlando?

National rentals in Melbourne Orlando follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return near Melbourne Orlando International Airport:

  • At pickup, confirm the fuel level with the National agent and ensure it is recorded on the rental agreement
  • Take a photo of the dashboard showing the fuel gauge and odometer
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in Melbourne Orlando with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than pump prices, plus a refueling service fee.

Note that some National counter locations may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable. The Full-to-Full policy is the better value for most renters in Melbourne Orlando who plan to refuel before returning to the airport.

What insurance coverage is included in a National rental booking in Melbourne Orlando?

The insurance and protection options available for your National rental in Melbourne Orlando depend on the rate plan selected at booking. Here is how the main coverages work:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Melbourne Orlando. In Florida, state-minimum liability may be included, but coverage limits can be low; adding supplemental liability up to US$300,000 is strongly recommended.

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the National vehicle itself. These are separate protections that work together.

Common exclusions to be aware of for Melbourne Orlando driving:

  • Prohibited use such as off-road driving or driving under the influence
  • Drivers not listed on the National rental agreement
  • Tires, undercarriage, and roof damage unless specifically included

Always review the rental agreement at the National counter in Melbourne Orlando to confirm which coverages are active and what deductibles apply.

What local driving rules should I know before driving a National rental in Melbourne Orlando?

Driving a National rental car in Melbourne Orlando follows standard Florida traffic rules, but there are several points that frequently catch first-time visitors off guard:

  • Right turn on red is permitted after a complete stop unless a sign prohibits it, which differs from many countries in Europe, Asia, and Latin America
  • Speed enforcement is active on SR-407, SR-515, and the Beachline Expressway (SR-528) near Melbourne Orlando, with mobile radar units used by local deputies; traffic tickets are mailed internationally through the rental company
  • Florida has no congestion charges or emissions zones, so there are no city-center driving fees to worry about in Melbourne Orlando
  • Hurricane evacuation routes on A1A near Melbourne Orlando may operate as one-way southbound during declared emergencies; check local alerts if traveling during storm season
  • All toll roads in the Melbourne Orlando area are cashless; your National vehicle includes an electronic toll device or plate-based billing, so be prepared for toll charges on SR-528 and nearby expressways

Driving in Melbourne Orlando is generally less congested than at tourist-heavy MCO, but the highway interchanges on SR-407 and SR-515 can be confusing for first-time visitors. Allow extra time when navigating these routes in your National rental.

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