National Car Rental
in Indiana

Hola Car Rentals is the only premium partner of the top car rental brands operating in Indiana, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Indiana.

No. With Hola Car Rentals, all costs and charges for your National booking in Indiana are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Indiana charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Indianapolis International Airport (IND) in Indiana, the National car rental counter is located at the lower level baggage claim area. Proceed there after collecting your luggage to complete your rental agreement and receive your keys.

Emerald Club members can take advantage of the Emerald Aisle, which allows you to bypass the counter and choose your vehicle directly. Shuttle and pick-up services are also available at IND for National customers.

The IND counter operates 24 hours a day, 7 days a week, so late-night or early-morning arrivals are accommodated. For vehicle returns, National at IND offers a Drop and Go service: follow the designated signage to the drop area and leave the vehicle without waiting in line.

If you are picking up at another Indiana airport such as Fort Wayne International Airport (FWA) or South Bend International Airport (SBN), follow the car rental signs to the National counter. After-hours returns are also available at FWA.

To pick up a National rental car in Indiana, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Indiana from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the National counter in Indiana. Debit cards and prepaid cards are not accepted for the security deposit hold.

Yes, Indiana has toll roads that you will likely encounter when driving a National rental car in the state.

The main toll route is the Indiana Toll Road (I-90), a 157-mile east-west highway that crosses northern Indiana from the Illinois border to the Ohio state line. Several river bridges in Indiana also charge tolls, including the John F. Kennedy Memorial, Abraham Lincoln, and Lewis and Clark bridges.

Tolls on these roads can be paid using E-ZPass, I-Pass (Indiana's transponder system), cash at available booths, or through cashless video tolling, where a camera captures your license plate and bills the rental company.

Note that Indianapolis itself has no toll roads, so if your travel is limited to the Indianapolis area, you may not encounter any tolls at all.

If you do plan to drive on the Indiana Toll Road or cross any of the toll bridges, be aware that your National rental vehicle is pre-equipped for electronic toll processing. You can enroll in National's toll program at the counter for US$3.95 per day (maximum US$19.75 per rental), charged only on days you use a toll, plus the actual toll amounts. Without enrolling, tolls are billed at video or cash rates plus administrative fees, which are typically higher.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your National rental in Indiana.

This benefit is especially useful if you plan to drive on the Indiana Toll Road (I-90) across northern Indiana, or cross any of the toll bridges in the state, as those costs can add up over a multi-day rental.

To claim your cashback, email [email protected] within 30 days of returning your National vehicle in Indiana. Include the following:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at pick-up
• A receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When you pick up a National rental car in Indiana, the vehicle comes pre-equipped with an electronic toll device. You have two options for handling tolls during your rental.

The first option is to enroll in National's TollPass program at the counter. This costs US$3.95 per day, with a maximum charge of US$19.75 per rental. The daily fee is only charged on days when you actually use a toll road, and you also pay the actual toll amounts at the applicable rate.

The second option is to opt out and pay tolls manually where cash booths are available, such as on parts of the Indiana Toll Road (I-90). If you drive through a cashless toll without enrolling, National will bill the toll to your credit card at the video or cash rate, which is typically higher than the E-ZPass rate, plus an administrative processing fee. These charges may appear on your card several weeks after the rental ends.

If you plan to use your own E-ZPass or I-Pass transponder in Indiana, inform the National counter representative at pick-up and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

When you pick up a National rental car in Indiana, the counter will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles rented in the United States, typical holds range from US$300 to US$400. The exact amount for your National rental in Indiana may vary depending on the vehicle class, the specific location, and the season. Premium or specialty vehicles may carry a higher hold.

To avoid issues at the National counter in Indiana, keep the following in mind:

• You must present a physical, major credit card with the driver's name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
• Make sure your card has sufficient available credit to cover the hold plus any expected charges
• Bring a backup credit card in your name in case your primary card is declined

After you return the vehicle, the hold is released. Your bank or card issuer controls when the funds become available again, which can take up to 15 business days.

An International Driving Permit (IDP) is not always mandatory for renting a National car in Indiana, but it is strongly recommended in certain situations.

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required at the National counter in Indiana. Without it, the counter may refuse to complete the rental.

If your license is in English or uses the Latin alphabet, you can generally rent without an IDP. However, carrying one is still a good idea as it serves as an official translation and may be requested by law enforcement during your time in Indiana.

Important points to remember:

• The IDP is a translation document only and must be carried alongside your original license, not as a replacement
• You must obtain your IDP in your home country before traveling, as US organizations such as AAA do not issue IDPs to non-US license holders
• All documents presented at the National counter in Indiana must be physical originals, not digital copies

Yes, drivers under 25 years old are subject to a young driver surcharge when renting a National car in Indiana.

In Indiana, as in most US states, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent from National in Indiana but will be charged an additional daily fee of US$15 per day, plus applicable taxes, payable at the counter.

There are also vehicle class restrictions for drivers under 25. Categories such as full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles are typically restricted to renters aged 25 and older. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories.

Indiana does not have the same state-law exceptions as New York or Michigan, where rental companies are required to rent to drivers aged 18 and older. In Indiana, the minimum age at National is 21, with the young driver surcharge applying from 21 to 24.

If you are under 25 and planning a National rental in Indiana, factor the daily surcharge into your Budget and confirm the vehicle classes available to you before booking.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something unexpected happens during your National rental in Indiana, such as a medical emergency on the Indiana Toll Road or a flight disruption affecting your trip.

The coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the National rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Check your booking confirmation for the exact terms and coverage limits that apply to your Indiana rental.

National car rentals in Indiana follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself from unexpected fuel fees during your Indiana rental, follow these steps:

• At pick-up, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in Indiana with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

If the tank was not full at pick-up, make sure the exact starting level is written on the rental agreement. You are only required to return it at that same recorded level, not necessarily full.

Yes, you can add an additional driver to your National rental in Indiana, either as part of your rate or by paying a fee at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, National charges US$15 per day plus applicable taxes for each additional driver in Indiana.

Requirements for adding a driver at the National counter in Indiana:

• The additional driver must be present at pick-up with a valid driver's license
• If their license uses a non-Latin alphabet, an IDP is also required
• They must meet the minimum age requirement; drivers aged 21 to 24 may be subject to a young driver surcharge
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the National rental agreement in Indiana are covered by the vehicle's protections, such as CDW/LDW and liability coverage. If someone drives who is not named on the contract, coverage may be void and additional charges could apply.

The insurance and protection options available for your National rental in Indiana depend on the rate plan selected when booking through Hola Car Rentals.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National rental vehicle caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the National vehicle in Indiana. Some US states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding supplemental liability coverage up to US$300,000 for peace of mind.

Common exclusions to be aware of for your Indiana rental:

• Tires, wheels, undercarriage, and roof damage are often not covered
• Prohibited use such as off-road driving or driving under the influence voids coverage
• Only drivers named on the National rental agreement are covered

Review your Hola Car Rentals confirmation and the rental agreement at the National counter in Indiana to confirm exactly which protections are active and what deductibles apply.

Yes, one-way rentals are possible with National in Indiana, but a drop-off fee may apply depending on your specific route.

National operates locations at several Indiana airports and cities, including Indianapolis International Airport (IND), Fort Wayne International Airport (FWA), Evansville Regional Airport, South Bend International Airport (SBN), Carmel, and Purdue Airport in West Lafayette. Returning your National vehicle to a different Indiana location or to a location outside Indiana may trigger a one-way drop-off fee.

The drop-off fee varies based on:

• The pick-up and return cities or airports
• The distance between locations
• The vehicle class selected
• The rental dates and season

When booking your one-way National rental in Indiana through Hola Car Rentals, the drop-off fee will be shown on the rate details page under the section labeled to pay at destination. This fee cannot be prepaid and is settled at the counter.

Cross-border one-way rentals, such as picking up in Indiana and returning in Canada, may be restricted or carry significantly higher fees. Always confirm cross-border permissions on your rental agreement before driving across state or National borders.