Minivan Rental
in Chicago

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Chicago, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a minivan:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected minivan rental experience and peace of mind throughout your trip in Chicago.

No. With Hola Car Rentals, all costs and charges for your minivan booking in Chicago are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Chicago charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All minivan rental brands at Chicago O'Hare Airport (ORD) operate from the Multi-Modal Facility (MMF) at 10255 W. Zemke Blvd. You do not walk directly from the terminal to the counter.

• After collecting your bags, follow signs to the Airport Transit System (ATS), a free automated train that runs 24/7.
• Ride the ATS to the MMF / Rental Cars stop. The ride takes about 5 to 10 minutes from any terminal.
• Inside the MMF, locate your brand's counter. Brands such as Alamo, Avis, Enterprise, Hertz, and others all have counters here.
• Present your driver's license, physical credit card, and booking confirmation to complete paperwork.
• Inspect your Chicago minivan before driving off. The vehicle is on-site at the MMF.

From landing to driving away, allow 30 to 60 minutes total, including baggage claim, the ATS ride, and counter processing. During peak periods the counter queue can add extra time.

Yes, Chicago and the surrounding Illinois area have several active toll roads that minivan drivers will likely encounter.

• Jane Addams Memorial Tollway (I-90, Chicago to Rockford): US$2.75 to US$5.50 per trip.
• Illinois Tri-State Tollway (I-94/I-294/I-80): US$2.35 to US$4.70 per trip.
• Ronald Reagan Memorial Tollway (I-88, Chicago to Dixon): US$5.10 to US$10.20 per trip.
• Veterans Memorial Tollway (I-355): US$3.80 to US$7.60 per trip.
• Chicago Skyway (I-90/I-94 to Indiana border): US$4.80 to US$47.60 depending on vehicle class and time of day.

Illinois toll roads use I-Pass and E-ZPass transponders, plus a cashless pay-by-plate system. Your Chicago minivan rental already includes an electronic toll device. At the counter you can choose an unlimited toll package (typically around US$11.99 per day with some partners such as National) or pay per use, where actual tolls plus an administrative fee are billed to your card after the rental. Rates vary by time of day: daytime (6 a.m. to 10 p.m.) and overnight (10 p.m. to 6 a.m.).

There are no congestion charges or emissions zones in Chicago comparable to systems like London's ULEZ.

To collect your Chicago minivan at the counter, bring the following physical documents:

• Your original, unexpired driver's license in the main driver's name.
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold.
• A valid passport or government-issued photo ID (especially important for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for foreign visitors at some locations).

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital copies shown on a phone are not accepted at any Chicago minivan rental counter. Debit and prepaid cards are not accepted for the security deposit.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Chicago minivan rental.

Chicago-area toll roads such as the Tri-State Tollway (I-294), the Jane Addams Tollway (I-90), and the Chicago Skyway are all eligible toll expenses. The cashback covers the lesser of your actual toll costs or 5% of your booking total. For example, if your booking totals US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back.

To claim your cashback after returning your Chicago minivan:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions after 30 days are not accepted.

Yes, a physical major credit card in the main driver's name is required to rent a minivan in Chicago. The card must have the driver's name printed on it and sufficient available credit to cover the security deposit hold.

For a standard minivan rental in Chicago, the typical deposit hold is approximately US$300 to US$400, though the exact amount is set by the rental partner at the counter and can vary by vehicle class, location, and season. The hold temporarily reduces your available credit but is released after you return the vehicle.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit.
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the hold.
• If your primary card is declined, you may use another credit card in your own name. A third party's card is not permitted.

Even if you prepaid your Chicago minivan booking online, you must still present a physical credit card at the counter for the deposit hold. Notify your bank of your travel plans in advance to avoid fraud blocks on the authorization.

No, drivers under 25 cannot rent a minivan in Chicago. Minivans fall into a restricted vehicle category that requires the main driver to be at least 25 years old, regardless of which partner brand fulfills the booking.

In Illinois, rental companies generally allow drivers aged 21 to 24 to rent smaller vehicle classes such as economy, compact, and intermediate sedans or compact SUVs, subject to a daily young-renter surcharge. However, minivans, full-size SUVs, vans, premium, and luxury classes are reserved for drivers 25 and older at Chicago locations.

If you are between 21 and 24 and need to transport a large group in Chicago, consider booking a full-size SUV or standard SUV instead, which may be available to younger renters depending on the partner's policy. Contact customer service via WhatsApp at +1 786 999-8312 to confirm availability for your specific age and travel dates before booking.

Your Chicago minivan rental uses a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
• Refuel within approximately 10 miles of the return location (the MMF at 10255 W. Zemke Blvd. for O'Hare returns, or the relevant downtown Chicago location) so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Chicago minivan with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee. For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your Chicago minivan rental, either as an included benefit or for a daily fee paid at the counter, depending on your rate.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first extra driver is covered. If not, fees vary by partner:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

The additional driver must be present at the Chicago pickup counter with a valid driver's license and any required IDP. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the Chicago minivan without being listed on the agreement is not covered by the rental protections, including CDW/LDW.

Note that for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup.

Most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which can be valuable if an incident occurs while driving your Chicago minivan on Illinois highways or in the greater metro area.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is designed for travelers who are away from their home country. If you need assistance while driving your Chicago minivan, contact Terrawind 24/7 by calling +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the rental minivan itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI). Always review your specific booking confirmation for exact coverage terms and limits.

Yes, one-way minivan rentals in Chicago are possible, but a drop-off fee typically applies when you return the vehicle to a different location.

The fee amount depends on the specific route, the rental partner, the vehicle class, and the season. For example, returning a Chicago minivan to another Illinois city or a neighboring state will generally trigger a one-way fee. Some short same-market routes (such as O'Hare to a downtown Chicago location) may carry no drop-off fee, while long-distance or cross-state routes usually do.

When booking, the drop-off fee for your Chicago minivan route is shown on the rate details page under the "To pay at destination" section. It cannot be prepaid and is collected at the counter. If no fee appears during checkout, no drop-off charge applies to that specific route.

Cross-border one-way rentals (for example, Chicago to Canada) are often restricted or require prior partner approval. Always confirm cross-border permissions on your rental agreement before driving across state or National lines.

For a Chicago minivan rental, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Chicago minivan. Some U.S. states require a minimum level of liability to be included, but not all do. Adding supplemental liability coverage of up to US$300,000 is strongly recommended for driving in the Chicago metro area.

• CDW/LDW covers the rental minivan only.
• LIS/ALI/SLI covers third parties (other people and their property).
• Personal Accident Insurance (PAI) covers your own injuries if needed.

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your rate before deciding what to add at the Chicago counter.

If you decline the rental company's toll program for your Chicago minivan, Illinois Tollway's pay-by-plate system automatically records your minivan's license plate at each toll gantry and bills the toll at the standard plate rate, which is slightly higher than the discounted I-Pass/E-ZPass rate.

The rental company receives the toll invoice and passes the charge to your credit card, typically along with an administrative processing fee. This can happen days or even weeks after you return the Chicago minivan, since toll agencies process invoices in batches.

• Ignoring toll bills is not an option. Unpaid tolls are linked to the vehicle plate and sent to the rental company, which will charge you plus fees, or escalate to a collections process.
• If you have your own I-Pass or E-ZPass account, inform the counter agent at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.
• Keep a record of which Chicago-area toll roads you used and on which dates, in case you need to dispute a charge later.

After your rental, you can submit toll receipts to claim Hola Car Rentals' Tolls Cashback of up to 5% of your booking total.

After-hours return options for your Chicago minivan depend on where you picked it up.

If you rented at Chicago O'Hare Airport (ORD), return the minivan to the Multi-Modal Facility (MMF) at 10255 W. Zemke Blvd. The MMF is accessible around the clock, and most partner brands offer a key drop box for after-hours returns. Confirm the exact key drop procedure with your specific brand at pickup, as processes vary.

If you rented from a downtown Chicago location, after-hours returns are more limited. For example, the Budget location at 335A S. Franklin St. requires you to enter the garage at 329 S. Franklin St. and follow signs to the 5th floor rental return area. Downtown counter hours are generally shorter (roughly 7 a.m. to 6 p.m. on weekdays and 8 a.m. to noon on weekends), so plan your Chicago minivan return accordingly.

• For after-hours drops, leave the fuel receipt in the key envelope and photograph the fuel gauge and odometer before leaving.
• Confirm with your partner brand at pickup whether after-hours key drop is available at your specific Chicago location.
• Liability for the minivan may continue until the branch formally checks it in the next business day.