Hertz Car Hire
in Vermont

Hola Car Rentals is the only premium partner of the top car hire brands operating in Vermont, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Vermont.

No. With Hola Car Rentals, all costs and charges for your booking in Vermont are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Vermont charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Burlington International Airport (BTV) in Vermont is located at 1200 Airport Drive, Suite 3, South Burlington, Vermont 05402. The counter is inside the terminal on the main floor, adjacent to the baggage carousels. All hire companies at BTV, including Hertz, are conveniently grouped in this area, and vehicles are accessible via a covered skywalk leading to the airport parking garage.

When you arrive at BTV, follow the baggage claim signs to the main floor and look for the car hire counters. No shuttle is required, as the Hertz desk is within the terminal building itself.

If you are arriving outside counter hours, check your booking confirmation for after-hours instructions or contact Hertz directly before your trip to confirm service availability.

Vermont has no interstate toll highways, so the vast majority of driving you will do in a Hertz hire will be toll-free. The only toll facilities in Vermont are three short, seasonal mountain toll roads:

• Mt. Equinox Skyline Drive (off VT Route 7A, Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the gate
• Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 for an all-day pass, paid in cash
• Mt. Mansfield toll road (off Highway 108, Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card only

These Vermont mountain roads use manual payment at a staffed gate, not electronic transponders. Because there is no plate-based billing or camera system on these roads, the Hertz toll programme (PlatePass or e-toll) does not apply to them. You simply pay at the gate when you arrive.

If you plan to drive your Hertz hire beyond Vermont into neighbouring states such as New York or Massachusetts, those states do have electronic toll roads. In that case, the toll device in your Hertz vehicle would apply, and you could be billed per use plus any administrative fees.

To collect your Hertz hire in Vermont, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at all times.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Vermont or anywhere else in the United Kingdom. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Hertz hires in Vermont, and you can claim up to 5% of your total booking value back for tolls paid during your hire.

Vermont itself has very few toll roads, limited to three seasonal mountain routes. However, if you drive your Hertz hire into neighbouring states such as New York, Massachusetts, or New Hampshire, those states have active electronic toll systems where charges can add up quickly. Any tolls you pay during your hire period are eligible for the cashback.

To claim your refund, email [email protected] within 30 days of returning the vehicle and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Hertz counter
• A receipt or statement showing the toll charges paid

Refunds are processed to the original payment method and typically take 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Hertz hire in Vermont, a temporary authorisation hold will be placed on your credit card. For standard vehicles at Hertz locations in the United Kingdom, including Vermont, the typical hold is approximately US$300 to US$400. This amount can be higher for premium or speciality vehicle classes.

This is not a charge. It is a temporary authorisation that reduces your available credit until the hire is closed and your bank releases the hold, which can take up to 15 working days after you return the vehicle.

A few important points to keep in mind:

• The card must be a major credit card with the driver’s name printed on it, presented physically at the Hertz counter in Vermont
• Debit cards and prepaid cards are not accepted for the deposit hold
• The exact hold amount is set by Hertz at the counter and may vary by location, season, and vehicle class
• Bring a backup credit card in case your primary card is declined

Yes, Hertz in Vermont charges a young driver surcharge for renters under 25 years old. In the United Kingdom, the standard minimum age to hire without an additional fee is 25. Drivers aged 21 to 24 can hire but will pay a daily young-renter surcharge.

For Hertz specifically, the underage fee is approximately US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period. This fee is paid directly at the Hertz counter in Vermont and is not included in your prepaid rate.

Additional restrictions that apply to under-25 renters at Hertz in Vermont include:

• Most premium, full-size, luxury, SUV, minivan, and convertible vehicle classes are restricted to renters aged 25 and older
• Economy, compact, and intermediate categories are generally available to younger renters

Vermont does not have a state law requiring hires to drivers under 21, unlike New York or Michigan. The minimum age at Hertz in Vermont follows the standard Hertz policy, which is 21 years old with the applicable surcharge.

Hertz hires in Vermont follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Vermont Hertz hire:

• Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt as proof, including the date, time, and station address

If you return the Hertz vehicle in Vermont with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Burlington International Airport (BTV) has petrol stations in the surrounding South Burlington area. Ask the Hertz agent at pickup to point you toward the nearest station to the return location.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Hertz hires in Vermont as well. This benefit is especially relevant in Vermont, where some driving routes pass through remote mountain areas with limited services.

The travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Hertz hire in Vermont, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Please note that this cover does not apply to residents of the United Kingdom or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Hertz hire in Vermont, but the additional driver must be present at the Hertz counter at pickup with their own valid driver’s licence to sign the hire agreement.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. If your confirmation does not show the additional driver as included, Hertz charges approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes.

Requirements for adding an additional driver at Hertz in Vermont:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence, and an IDP if their licence uses a non-Latin alphabet
• They must meet the minimum age requirements (generally 21 at Hertz, with a young-driver surcharge if under 25)
• For Hertz, additional drivers should generally be at least 25 years old to avoid the underage surcharge

Only drivers listed on the hire agreement are covered by the vehicle’s protections. Anyone not named on the contract who drives the vehicle may void your cover.

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your Hertz hire in Vermont depends on the rate plan you selected when booking. Check your booking confirmation to see if CDW or LDW is listed under your cover details.

CDW and LDW reduce your financial liability for damage to the Hertz vehicle caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

Important limitations to be aware of for your Vermont Hertz hire:

• CDW and LDW do not cover third-party liability, meaning damage or injury you cause to other people or their property
• Tires, wheels, undercarriage, and roof damage are often excluded
• Cover is void if the vehicle is driven by someone not listed on the hire agreement
• Prohibited use such as off-road driving or driving under the influence voids cover

For third-party liability cover in Vermont, consider adding Liability Insurance Supplementary (LIS) to your booking. Vermont does not mandate a specific minimum liability level for hire companies in all cases, so confirming your cover before pickup is strongly recommended.

Yes, one-way hires are generally possible with Hertz in Vermont, allowing you to pick up at Burlington Airport (BTV) and return the vehicle in another state. However, a drop-off fee may apply depending on the route, distance, and vehicle class.

Key points about one-way Hertz hires from Vermont:

• The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process on the Hola Car Rentals website
• Fees vary by route, so a Vermont to New York drop-off will be priced differently from a Vermont to Florida drop-off
• Premium and large vehicle classes typically carry higher repositioning fees
• Cross-border one-ways (for example, Vermont to Canada) may be restricted or require prior authorisation from Hertz

If no drop-off fee appears during checkout, no fee applies to your specific route. Always review your booking confirmation to verify the fee before pickup. If the Hertz counter in Vermont charges a different amount than shown on your confirmation, keep all paperwork and contact support, as this may be covered under No Extra Charges© protection.

An International Driving Permit (IDP) is mandatory for your Hertz hire in Vermont if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In all other cases, an IDP is strongly recommended but not strictly required.

Vermont follows general United States hire rules. Visitors can typically drive on a valid foreign licence, but Hertz may request an IDP as a translation document alongside your original licence, particularly if the licence is not in English.

Important points about the IDP for your Vermont Hertz hire:

• The IDP is a translation booklet only, not a standalone licence. You must carry both your original licence and the IDP at all times
• You must obtain the IDP in your home country before travelling to Vermont. Organisations in the United States such as AAA do not issue IDPs to non-US licence holders
• All documents presented at the Hertz counter must be physical originals. Digital copies are not accepted

If you are unsure whether your licence requires an IDP for your Hertz hire in Vermont, obtain one before your trip to avoid any risk of being refused the vehicle at the counter.

If your flight is delayed and you arrive later than your scheduled Hertz pickup time in Vermont, your reservation will generally be held for up to 24 hours from the original pickup time. Burlington International Airport (BTV) is a smaller airport, so confirming counter hours with Hertz in advance is advisable, especially for late-night arrivals.

Here is what to expect depending on the length of your delay:

• Delay under 24 hours: Hertz will hold your booking. Make sure you arrive while the counter is still open, as after-hours service may not be available at the BTV location
• Delay over 24 hours: Contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible

If you arrive during counter hours, proceed directly to the Hertz desk on the main floor of Burlington Airport, adjacent to the baggage carousels, and present your booking confirmation along with your travel documents. No penalty applies for arriving late within the 24-hour hold window, but the vehicle assigned to your Vermont Hertz reservation may be subject to availability.