VERIFIED REVIEWS
About renting a car with Dollar in Savannah
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in Savannah include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Savannah, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Savannah.
Will I face unexpected charges at the Dollar counter in Savannah when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Dollar booking in Savannah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Savannah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar counter at Savannah/Hilton Head Airport?
The Dollar rental counter in Savannah is located inside the terminal at Savannah/Hilton Head International Airport (SAV), within the baggage claim area. After collecting your luggage, you walk directly to the counter to complete your rental agreement without needing a shuttle to reach the desk itself.
Once you have your keys, your vehicle is parked in an adjacent covered parking garage, a short walk from the counter. Clear signage guides you from the Dollar desk to your designated pickup spot. The covered garage protects you from the elements while you locate your car.
The Dollar location address is 444 Airways Ave, Savannah, GA 31408. This facility is close to the center of Savannah, so even if you are not arriving by air, it is relatively accessible.
What are the Dollar rental counter hours in Savannah?
The Dollar location in Savannah operates daily from 07:00 to 23:59, giving you a wide window to pick up your vehicle after arriving at Savannah/Hilton Head International Airport.
If your flight lands close to midnight, the counter should still be open. However, if you anticipate arriving after the counter closes, it is worth confirming late-arrival procedures directly with Dollar in Savannah before your trip, as after-hours arrangements can vary.
Keep in mind that rental companies generally hold your booking for up to 24 hours from the original pickup time if you are delayed. If your delay will exceed 24 hours, contact support as soon as possible to avoid losing your reservation.
Does Dollar in Savannah offer one-way rentals to other cities?
Yes, Dollar at Savannah/Hilton Head International Airport does allow one-way rentals, meaning you can pick up your car in Savannah and return it to a different location within the United States.
A drop-off fee may apply depending on your route, the vehicle class you choose, and the distance between locations. This fee is separate from mileage, fuel, and taxes. When booking, the drop-off fee will appear under the "To pay at destination" section if it applies to your specific route.
- Same-city or short-distance routes sometimes carry no drop-off fee
- Long-distance or cross-state routes from Savannah typically do carry a one-way fee
- Premium or large vehicle classes may have higher repositioning fees
Review your booking confirmation carefully to confirm whether a drop-off fee is listed for your Savannah itinerary. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact support.
Are there toll roads near Savannah I should know about when renting a Dollar car?
Savannah itself does not sit on traditional toll roads, so most driving in and around the city in your Dollar rental will be toll-free. Georgia has no conventional toll highways in the Savannah area.
However, if you plan to drive toward Atlanta during your trip, you may encounter Georgia's Express Lanes network, which uses the Peach Pass transponder system. These lanes are entirely cashless, meaning no cash payment is accepted at any point. Compatible passes include Sun Pass and Quick Pass. Dynamic pricing on those lanes typically ranges from US$0.10 to US$0.90 per mile depending on congestion.
Your Dollar rental vehicle in Savannah will include an electronic toll device. At the counter you can choose between:
- An unlimited toll package at a fixed daily rate (approximately US$11 to US$25 per day)
- A pay-per-use option where actual tolls plus administrative processing fees are billed to your card after the rental
If you opt out of the Dollar toll program, you can use your own compatible transponder, but inform the counter agent so the vehicle's default device can be deactivated to avoid duplicate charges.
What documents do I need to pick up a Dollar rental car in Savannah?
To collect your Dollar rental in Savannah, you must bring the following physical documents to the counter:
- Your original, unexpired driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, used for the security deposit hold
- A valid passport or government-issued photo ID (required for international visitors)
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original license.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Savannah or at any other rental location.
Can I get a Tolls Cashback refund on my Dollar rental in Savannah?
Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar rental in Savannah or on any roads you drive during the trip.
While Savannah itself has no local toll roads, you may encounter Georgia's Express Lanes near Atlanta or other cashless toll systems if you travel beyond the Savannah area. Any tolls you pay are eligible for the cashback claim.
To claim your refund, email [email protected] within 30 days of returning your Dollar vehicle in Savannah (or at your drop-off location). Include:
- Your Hola Car Rentals reservation confirmation
- A copy of the rental agreement signed at the Dollar counter
- A receipt or statement showing the toll charges paid
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.
How much is the security deposit for a Dollar rental in Savannah?
When you pick up your Dollar rental in Savannah, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, season, and the specific Dollar location.
The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days.
- Only a major credit card in the main driver's name with the name printed on the card is accepted for the deposit
- Debit cards, prepaid cards, and virtual cards are not accepted
- Digital wallets such as Apple Pay or Google Pay cannot be used for the deposit hold
Even if you prepaid your Dollar Savannah booking online, you must still present a physical credit card at the counter for the security hold. Bring a backup credit card in case your primary card is declined.
Can drivers under 25 rent a Dollar car in Savannah?
Yes, drivers aged 21 to 24 can rent a Dollar car in Savannah, but a young-renter surcharge (also called an underage fee) will apply. This is a daily fee charged at the counter in addition to your base rental rate.
For Dollar, the young-renter surcharge is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes. Vehicle class restrictions also apply: most premium, full-size, luxury, and specialty categories are limited to renters aged 25 and older.
- Economy, compact, and intermediate sedans or SUVs are typically available to renters aged 21 to 24
- The surcharge is paid at the Dollar counter in Savannah, not prepaid online
- Drivers under 21 are not eligible to rent at this location
If you are aged 21 to 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Dollar's parent group may waive the underage fee. Check your booking confirmation to see if this waiver is explicitly listed before arriving at the Savannah counter.
Does my Dollar rental in Savannah include travel assistance if something goes wrong?
Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident during your Dollar rental in Savannah or while traveling in the region.
Core benefits typically include:
- Travel and medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for Travel Assistance. It also does not cover damage to the Dollar rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Savannah rental.
How does the fuel policy work for Dollar rentals in Savannah?
Dollar rentals in Savannah follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Savannah lot.
When returning your car, refuel within approximately 10 miles of the return location at 444 Airways Ave so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.
- If you return the car below the recorded starting level, Dollar will charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee
- Using the wrong fuel type (gasoline vs. diesel) is not covered by the fuel policy and may generate additional charges
- For after-hours returns in Savannah, leave your fuel receipt in the key envelope and keep a photo of the full gauge as evidence
How do I add an additional driver to my Dollar rental in Savannah?
Yes, you can add an additional driver to your Dollar rental in Savannah, but the extra driver must be physically present at the counter at the time of pickup to show their valid driver's license and sign the rental agreement.
For Dollar in Savannah, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge.
- The additional driver must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
- Additional drivers must also meet the minimum age requirement; drivers aged 21 to 24 may be subject to a young-renter surcharge
- Only drivers listed on the Dollar rental agreement in Savannah are covered by the vehicle's protections such as CDW/LDW
Check your booking confirmation before arriving at the Savannah counter to see whether an additional driver is already included in your rate. If someone drives who is not listed on the agreement, coverage may be void.
What insurance options are available for a Dollar rental in Savannah?
When picking up your Dollar rental in Savannah, you will have the option to add or confirm several types of coverage. Understanding what each one covers helps you avoid paying for protection you already have or leaving yourself exposed.
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess.
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Savannah or elsewhere. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
CDW/LDW and LIS/SLI are separate protections. CDW/LDW covers the Dollar car; LIS/SLI covers others. You need both for comprehensive protection.
Neither coverage applies to drivers not listed on the Dollar rental agreement in Savannah, so add all drivers at the counter. Always review the deductible amount and any exclusions (tires, undercarriage, roof) on the agreement before signing.
What happens if I return my Dollar car in Savannah later than scheduled?
If you return your Dollar rental in Savannah after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Dollar may charge you for additional hours or an extra rental day, plus a potential late fee.
To avoid unexpected charges when returning to the Savannah location at 444 Airways Ave:
- Plan your return with enough time to refuel near the airport before dropping off the car
- If you know you will be late, contact Dollar directly to discuss your options before the scheduled return time
- Keep your rental agreement handy so you have the correct contact number available
If you need more time with your Dollar rental in Savannah, you can request an extension during the rental period. Extensions are subject to vehicle availability and may reprice your rate. Contact the Dollar location or support as early as possible rather than simply returning the car late, as proactive communication generally results in better outcomes than an unannounced late return.
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