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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 12 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Hebron include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Hebron, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Hebron.

Will I face unexpected charges at the Dollar counter in Hebron when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Hebron are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Hebron charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar counter at Hebron's CVG airport?

Yes, the Dollar counter at Hebron's Cincinnati Northern Kentucky International Airport (CVG) is located directly inside the airport terminal at 3057 Terminal Drive, Hebron, KY 41048. No shuttle is required to reach it.

Upon landing, follow the car rental signs inside the terminal and walk directly to the Dollar desk. Dollar also offers online check-in, allowing you to select your exact make and model on your phone before you arrive, so you can move from the plane to your car with minimal waiting.

Counter hours are:

  • Monday through Friday: 6:00 AM to 10:00 PM
  • Saturday and Sunday: 9:00 AM to 5:00 PM

If your flight arrives outside these hours, plan accordingly, as after-hours pickup may not be available at the Dollar location in Hebron.

What documents do I need to pick up my Dollar rental car in Hebron?

To pick up your Dollar rental car in Hebron, you must bring the following physical documents:

  • Your original, unexpired driver's license
  • A major credit card (Visa or Mastercard) in the main driver's name, with the name printed on the physical card, for the security deposit
  • A valid passport or government-issued photo ID
  • Your booking confirmation
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

Regarding your driver's license specifically at the Dollar counter in Hebron: if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original license. Licenses printed in Roman alphabets, including English, French, German, Italian, and Spanish, are accepted without an IDP.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Hebron.

What are the Dollar counter hours in Hebron and what happens if I arrive late?

The Dollar counter in Hebron operates on a limited schedule compared to some larger airports:

  • Monday through Friday: 6:00 AM to 10:00 PM
  • Saturday and Sunday: 9:00 AM to 5:00 PM

If your flight is delayed and you arrive later than your scheduled pickup time, Dollar will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during operating hours. If the delay is less than 24 hours, your booking at the Hebron location should be protected.

If your delay extends beyond 24 hours, contact Hola Car Rentals support as soon as possible, as changes cannot be guaranteed. Because the Dollar counter in Hebron closes at 10:00 PM on weekdays and 5:00 PM on weekends, late-night arrivals at CVG may find the desk unstaffed. Plan your arrival time carefully and consider booking a flight that lands well within counter hours.

How do tolls work when renting a Dollar car in Hebron?

Kentucky's toll system is entirely cashless, which means there are no toll booths where you can pay with cash. When driving a Dollar rental car from Hebron, tolls are collected electronically through license plate photography at toll plazas.

The primary toll system in the region is RiverLink, which operates the bridges connecting Louisville and Southern Indiana. It also accepts E-ZPass and Pay-By-Plate payment methods.

When you pick up your Dollar rental in Hebron, you have two main options for handling tolls:

  • Enroll in the rental company's toll program: a daily convenience charge (typically around US$4.95 per day, capped at approximately US$30 to US$34.65 per rental period) plus the actual toll amounts at the applicable video or invoice rate
  • Use your own personally owned transponder, if your issuer covers the Kentucky area, or use the NextPass app by adding the rental vehicle's license plate

If you drive through a toll without enrolling in any program, the rental company will receive the invoice from the toll authority and charge the toll amount plus administrative fees to your credit card, potentially weeks after your rental ends. Unpaid tolls can also result in additional fines.

How much is the security deposit for a Dollar rental car in Hebron?

When you pick up your Dollar rental car in Hebron, the counter will place a temporary authorization hold on your credit card. This hold is not a charge, but it reduces your available credit until it is released after you return the vehicle.

For standard vehicles rented in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Dollar counter in Hebron may vary depending on the vehicle class, rental duration, and the specific location's policies. Premium or specialty vehicles may carry higher holds.

Important requirements for the deposit at the Hebron Dollar location:

  • The card must be a major credit card (Visa or Mastercard) in the main driver's name, with the name printed on the physical card
  • Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
  • You must have sufficient available credit to cover the hold plus any expected charges

After you return the car, the hold is released. Your bank controls how quickly it reappears in your available balance, which can take up to 15 business days.

Is there a young driver surcharge at Dollar in Hebron for drivers under 25?

Yes, Dollar in Hebron charges a young driver surcharge for renters aged 20 to 24. The fee is approximately US$25 per day in addition to the base rental rate.

In the United States, the standard minimum age to rent without a surcharge is 25. At the Dollar location in Hebron, drivers aged 20 to 24 can rent but will pay this daily fee at the counter. Drivers under 20 are generally not eligible to rent.

Additional points to keep in mind:

  • Certain vehicle classes, including full-size SUVs, minivans, luxury, premium, and convertible categories, are typically restricted to renters aged 25 and older
  • Young drivers in Hebron are generally limited to economy, compact, intermediate, and compact SUV categories
  • The surcharge is paid at the Dollar counter in Hebron and cannot be prepaid online
  • A major credit card in the main driver's name is still required for the security deposit, regardless of age

If you are between 21 and 24 and from Latin America or the Caribbean, check your booking confirmation, as certain Hola Car Rentals rates with Avis or Budget may waive this fee. That exception does not apply to Dollar rentals in Hebron.

Does my Dollar booking in Hebron include collision damage coverage?

Yes, depending on the rate you selected, your Dollar booking in Hebron may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage. Research indicates that certain Dollar rates at the Hebron location show a CDW excess of US$0, meaning no out-of-pocket deductible applies for covered incidents.

CDW and LDW reduce your financial liability for damage to the rental vehicle caused by a collision, theft, or vandalism. However, there are important exclusions to be aware of:

  • Damage caused by prohibited use, such as off-road driving, driving under the influence, or use by an unauthorized driver not listed on the agreement
  • Tires, wheels, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
  • Incidents not reported promptly to Dollar may not be covered

CDW and LDW do not cover third-party liability, meaning injuries or property damage you cause to others. For that protection, a separate liability coverage such as LIS or SLI is needed. Always review the rental agreement at the Dollar counter in Hebron to confirm exactly what is included and whether any deductible applies to your specific booking.

Can I get toll cashback on my Dollar rental in Hebron?

Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Hebron, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Given that Kentucky uses a fully cashless toll system, tolls are a real cost for many renters driving from Hebron, particularly those using the RiverLink bridges near Louisville. This cashback benefit helps offset those costs.

To claim your Tolls Cashback after returning your Dollar rental in Hebron:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the Dollar counter in Hebron, and a toll receipt or statement showing the charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so act promptly once your rental ends.

Do I need an International Driving Permit to rent from Dollar in Hebron?

It depends on the alphabet used on your driver's license. At the Dollar location in Hebron, an International Driving Permit (IDP) is required if your license is printed in a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic.

If your license uses a Roman alphabet, including English, French, German, Italian, or Spanish, it is accepted at the Dollar counter in Hebron without an IDP.

Key points to remember:

  • The IDP is a translation document only and must always be carried alongside your original license. It is not a standalone license and will not be accepted on its own
  • Obtain your IDP in your home country before traveling, as it cannot be issued abroad
  • All documents presented at the Dollar counter in Hebron must be physical originals. Digital versions are not accepted
  • Additional drivers must meet the same document requirements and must be present at pickup to sign the rental agreement

If you are unsure whether your license requires an IDP for your Dollar rental in Hebron, obtain one before your trip to avoid any issues at the counter.

How does the fuel policy work for Dollar rentals in Hebron?

Dollar rentals in Hebron follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return near the Hebron CVG location:

  • At pickup, verify the fuel gauge with the Dollar agent and confirm the starting level is recorded on your rental agreement
  • Take a photo of the dashboard showing the full gauge and odometer at the start of your rental
  • Refuel within approximately 10 miles of the CVG return location. Gas stations are readily available along the main roads near the airport in Hebron
  • Keep your final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge before returning the car to the Dollar location in Hebron

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. To avoid this, always refuel close to the airport before dropping off your Dollar rental in Hebron.

Can I add an additional driver to my Dollar rental in Hebron?

Yes, you can add an additional driver to your Dollar rental in Hebron, either as part of your rate or by paying a fee at the counter.

For Dollar rentals in Hebron, the additional driver fee is approximately US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the rental period. Some Hola Car Rentals rates include one additional driver at no extra cost, so check your booking confirmation before arriving at the Hebron counter.

Requirements for adding a driver at the Dollar location in Hebron:

  • The additional driver must be present at pickup and bring their original, valid driver's license
  • If their license uses a non-Latin alphabet, they must also bring an IDP
  • Both the main driver and the additional driver must sign the rental agreement
  • The additional driver must meet the minimum age requirements. Drivers aged 20 to 24 may incur a young driver surcharge on top of the additional driver fee

Only drivers listed on the rental agreement at the Dollar counter in Hebron are covered by the rental protections. Anyone not named on the contract who drives the vehicle may void your coverage.

Is travel assistance included with my Dollar booking in Hebron?

Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Hebron, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving from Hebron, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This can be particularly useful if you experience a breakdown or medical emergency while driving on Kentucky highways or traveling between states from the Hebron area.

To reach assistance 24 hours a day, 7 days a week:

Have your Hola Car Rentals confirmation number ready when you call. Note that this coverage does not apply to damage to the Dollar rental vehicle itself (that is handled by CDW or LDW) or to pre-existing medical conditions. Always check your booking confirmation for the exact terms that apply to your Hebron rental.

Can I pick up a Dollar car in Hebron and return it to a different city?

Yes, one-way rentals are possible with Dollar, allowing you to pick up in Hebron and return the vehicle to a different location. However, a drop-off fee may apply depending on the route.

Key things to know about one-way rentals from the Dollar location in Hebron:

  • The drop-off fee is route-specific and varies by destination, vehicle class, and season
  • When booking, the Hola Car Rentals checkout will display any applicable drop-off fee under the section labeled to pay at destination
  • The fee cannot be prepaid and is paid directly at the Dollar counter in Hebron or at the return location
  • Cross-border one-way rentals, such as returning to Canada, may be restricted or carry higher fees. Confirm with Dollar before booking
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee

If your booking confirmation does not show a drop-off fee for your chosen route from Hebron, no fee should apply. Always review the confirmation carefully and verify the drop-off terms with the Dollar agent at the Hebron counter before signing the rental agreement.

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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo