VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in Halifax include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car rental companies in Halifax, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique Dollar rental experience with complete protection and peace of mind during your trip in Halifax.
Will I face unexpected charges at the Dollar counter in Halifax when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Dollar booking in Halifax are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Halifax charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar rental counter at Halifax Stanfield Airport?
The Dollar rental counter at Halifax Stanfield International Airport (YHZ) is located on the lower level of the airport's parking structure at 747 Bell Blvd, Enfield, NS, B2T 1K2. Signage inside the terminal directs you there after baggage claim.
Dollar provides a shuttle service from the terminal to the pickup area. After collecting your bags, follow the car rental signs to the shuttle stop, board the Dollar shuttle, and proceed to the counter in the parking structure.
The Dollar counter at Halifax airport operates nearly 24 hours a day, with service available from midnight through to late evening on most days, making it convenient for early-morning arrivals and late-night flights. During peak travel periods, queues at the counter can be longer, so factor in some extra time between landing and driving away.
Does Dollar have a downtown Halifax location?
Yes, Dollar has a second location in downtown Halifax at the Westin Hotel, 1181 Hollis Street, Halifax, NS, B3H 2P6, approximately 17.2 miles from Halifax Stanfield International Airport.
This city-center Dollar counter operates on more limited hours than the airport location:
- Monday to Friday: 08:00 to 17:00
- Saturday and Sunday: 08:00 to 13:00
There are no after-hours pickup or return options noted at the downtown Halifax Dollar location, so plan your arrival accordingly. If you need flexibility outside those hours, the Dollar counter at Halifax airport is the better choice given its near-24-hour availability.
When returning a vehicle, confirm with Dollar at the time of booking which location accepts your drop-off, as cross-location returns within Halifax may require prior arrangement.
What documents do I need to pick up a Dollar rental car in Halifax?
To collect your Dollar rental car in Halifax, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name (not a digital copy)
- A major credit card with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for visitors from abroad)
If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.
Visitors from many countries can drive in Halifax and across Nova Scotia on a valid foreign license, but obtaining an IDP before you travel is strongly recommended if your license is not in English. All documents presented at the Dollar counter in Halifax must be physical originals. Digital documents are not accepted.
Do toll roads exist near Halifax, and how does Dollar handle them?
Yes, there are toll roads relevant to drivers renting a Dollar car in Halifax, though the situation is simpler than in many other destinations.
The main toll road in Nova Scotia is the Cobequid Pass on Highway 104, a 45-kilometer section between Masstown and Thomson Station. The one-way toll for passenger cars is CAD 4.00, payable at cash booths. Nova Scotia-plated rental vehicles are often waved through at cash lanes, but out-of-province plates are charged since December 2021.
The two Halifax harbour bridges (Angus L. Macdonald and A. Murray MacKay) previously used the MACPASS cashless transponder system, but their tolls were removed entirely as of March 17, 2025, so you no longer need to worry about bridge charges when driving your Dollar rental around Halifax.
If you drive through a cashless toll lane without a transponder, the toll agency photographs the plate and bills the rental company, which then charges you the toll plus an administrative fee of CAD 15 to CAD 25. To avoid this, use cash lanes at the Cobequid Pass and inform the attendant of the plate origin.
All bookings include Tolls Cashback from Hola Car Rentals: you can claim up to 5% of your total booking value back for tolls paid during your Halifax rental. Submit your toll receipts and rental agreement to [email protected] within 30 days of returning the Dollar vehicle.
How much is the security deposit for a Dollar rental in Halifax?
When you pick up your Dollar rental car in Halifax, a temporary authorization hold is placed on your credit card. For rentals in Canada, this hold is typically in the range of CAD 300 to CAD 500, though some locations may require a hold of approximately CAD 750 depending on the vehicle class, season, and specific Dollar location policies.
This hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after drop-off.
Important requirements for the deposit at the Dollar counter in Halifax:
- You must present a physical, major credit card with the driver's name printed on the card
- The card must be in the main driver's name
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
- Ensure your card has sufficient available credit to cover the hold plus any expected charges
If you are unsure of the exact hold amount, ask the Dollar agent in Halifax before they process the authorization.
Can I add an additional driver to my Dollar rental in Halifax?
Yes, you can add an additional driver to your Dollar rental in Halifax, but the driver must be present at the counter at the time of pickup with their own valid driver's license.
For Dollar rentals in Halifax, the additional driver fee is CAD 13.50 per rental day plus applicable taxes, with a maximum charge of CAD 189 plus taxes for the rental period. This fee is paid directly at the Dollar counter in Halifax and is not prepaid through your booking.
Check your booking confirmation before arriving at the Halifax counter. Some rates include one additional driver at no extra cost, in which case your confirmation will state "Additional driver free of charge."
Requirements for adding a driver at the Dollar counter in Halifax:
- The additional driver must be physically present at pickup
- They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
- They must meet the minimum age requirements for renting in Halifax
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the Dollar rental agreement in Halifax are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void your coverage.
Is there a young driver surcharge for Dollar rentals in Halifax?
Yes, renters under 25 years old may be subject to a young driver surcharge when picking up a Dollar rental car in Halifax. This fee is charged at the counter and is not included in your prepaid rate.
The surcharge amount is set by Dollar and may vary by location and vehicle class. It is applied per rental day and is paid directly at the Halifax Dollar counter at the time of pickup.
If you are under 25 and planning to rent from Dollar in Halifax, factor this additional daily cost into your Budget before booking. The surcharge applies regardless of driving experience or license history.
All drivers, including those under 25, must meet Dollar's minimum age requirements for the Halifax location and must present a valid driver's license at the counter. If you are adding a young driver as an additional driver on a Halifax reservation, the same surcharge rules apply to them as well.
Can I pick up a Dollar car in Halifax and return it to a different city?
Yes, Dollar offers one-way rentals from Halifax, allowing you to return the vehicle to a different location. However, a drop-off fee typically applies when the return location differs from the pickup point.
The one-way or drop-off fee is route-specific and varies based on the destination, vehicle class, and season. When booking a one-way Dollar rental from Halifax, the fee will appear on the details page of your selected rate under the "To pay at destination" section. It is not prepaid and must be paid at the Halifax Dollar counter at pickup.
Key things to know about one-way Dollar rentals from Halifax:
- Cross-border one-ways (for example, Halifax to a US city) may be restricted or carry significantly higher fees; confirm availability with Dollar before booking
- The drop-off fee is separate from fuel, tolls, and taxes
- Changing your return location after booking may reprice the rental and recalculate the fee
If the drop-off fee shown at the Halifax Dollar counter differs from what appeared on your booking confirmation, keep all paperwork and contact support after the rental. The No Extra Charges© guarantee covers undisclosed fees that were not listed on your confirmation.
What is the fuel policy for Dollar rentals in Halifax?
Dollar rentals in Halifax follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel return on your Halifax Dollar rental:
- At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at Halifax airport, leave the receipt in the key envelope and keep a photo of the full gauge
If you return the Dollar vehicle in Halifax with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.
If the car was not full at pickup, ask the Dollar agent in Halifax to record the exact starting level on the agreement. Return it at that same level to avoid charges.
What insurance is included with a Dollar rental in Halifax?
In Halifax and across Canada, provincial law requires every vehicle on the road to carry third-party liability insurance. When you rent a Dollar car in Halifax through Hola Car Rentals, this statutory liability coverage is included by default with your booking. You can also purchase higher supplemental liability limits if you want additional protection.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Dollar rental vehicle itself. Whether CDW/LDW is included depends on the rate you selected. Check your booking confirmation for the specific coverage details and whether a deductible or excess applies.
CDW/LDW does not cover:
- Damage or injury caused to third parties (that is covered by liability insurance)
- Tires, wheels, undercarriage, or roof damage in most cases
- Incidents involving unauthorized drivers or prohibited use
For personal injuries or belongings, separate coverages such as Personal Accident Insurance (PAI) or Personal Effects Coverage (PEC) would apply if added. Review your Dollar rental agreement carefully at the Halifax counter to confirm exactly what is active on your contract before driving away.
How does the Dollar vehicle return process work at Halifax airport?
Returning your Dollar rental car at Halifax Stanfield International Airport is straightforward. Follow the signage within the airport parking structure to the designated Dollar return area at 747 Bell Blvd, Enfield, NS, B2T 1K2, and drop the keys at the 24-hour rental counter.
Because the Dollar counter at Halifax airport operates nearly around the clock, after-hours returns are supported. For late-night or early-morning returns, drop the keys at the counter and retain all paperwork and photos of the vehicle's condition.
Before returning your Dollar vehicle in Halifax:
- Refuel within approximately 10 to 15 kilometers of the airport to comply with the Full-to-Full fuel policy
- Take a photo of the fuel gauge and odometer at the return location
- Keep your final fuel receipt with the station address and timestamp
- Remove all personal belongings from the vehicle
If you need to return the Dollar car to the downtown Halifax location at the Westin Hotel (1181 Hollis Street) instead of the airport, contact Dollar customer care in advance to confirm this is permitted under your rental agreement, as not all bookings allow cross-location returns within Halifax.
Does travel assistance apply to Dollar rentals in Halifax?
Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to Dollar rentals booked for Halifax as well. However, this benefit is available only to travelers who are not residents of Canada or the United States.
If you qualify, the travel assistance included with your Halifax Dollar booking typically covers:
- Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage is particularly useful if you experience a medical emergency or breakdown in a more remote area of Nova Scotia while driving your Dollar rental away from Halifax. It does not cover damage to the rental vehicle itself (that is CDW/LDW) or third-party liability.
To use the assistance, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization.
Check your booking confirmation to verify whether travel assistance is included in your specific Halifax Dollar reservation and to review the exact coverage limits.
What credit card do I need for a Dollar rental in Halifax?
Yes, a major credit card is required to rent a Dollar car in Halifax. The card must be in the main driver's name with the driver's name physically printed on the card, and you must present it in person at the Dollar counter.
Requirements for the credit card at the Halifax Dollar counter:
- Must be a major credit card (Visa, Mastercard, American Express, or similar) with a line of credit, not a debit or prepaid card
- The card must be physical; virtual cards, digital wallets, and single-use card numbers are not accepted
- The name on the card must match the main driver's name on the rental agreement
- The card must have sufficient available credit to cover the security deposit hold (typically CAD 300 to CAD 500 in Halifax, though this varies)
Even if you have fully prepaid your Dollar booking online, you are still required to present a physical credit card at the Halifax counter for the security hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle.
It is strongly recommended to bring a backup credit card in your own name in case your primary card is declined. Notify your bank of your travel plans before arriving in Halifax to prevent fraud blocks on in-person authorizations.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe