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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 2 days ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 yesterday
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 6 days ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 6 hours ago
"An excellent experience, 100% recommended"

About renting a car with Dollar in Edinburgh

Dollar operates from the Car Rental Centre at Edinburgh Airport, a consolidated facility reached via a covered walkway from the terminal — no shuttle required. The walk takes roughly five to ten minutes, though counter queues during busy travel periods can add another fifteen to thirty minutes, so build that buffer into your post-arrival schedule. Dollar's counter runs from 07:00 to 23:00 daily, meaning very late arrivals will need to plan around that closing time. Edinburgh's city centre is covered by a Low Emission Zone; most modern rental vehicles are compliant, but confirm at pickup if you plan to drive frequently in the centre, as non-compliant vehicles face penalty charges. Scotland has no toll roads, so there are no per-trip toll costs to budget for. Fuel is priced in litres — petrol runs roughly GBP 1.46 to 1.55 per litre in the Edinburgh area, making a full-tank return straightforward to plan if you refuel near the airport before drop-off. A credit card in the primary driver's name is required at pickup; Dollar places a pre-authorisation hold on that card, typically covering the rental total plus a security amount of around GBP 200. If your licence uses a non-Latin script — Arabic, Chinese, Cyrillic, for example — bring an International Driving Permit alongside your home licence.

Traveler Tips & Price Insights

When is the best time to book a rental car in Edinburgh?

You should book your rental car approximately 7 days before your trip to get a below-average price.

Price Trend (Last 90 Days)

Frequently Asked Questions

Where is the Dollar Car Rental pickup location at Edinburgh Airport (EDI), and what signs should I follow after baggage claim?
After collecting your luggage at Edinburgh Airport, you should look for prominent signs directing you to the 'Car Rental Centre'. These signs are typically well-placed throughout the arrivals hall. The rental car facility is located a short distance from the main terminal building. A complimentary shuttle bus service runs frequently to take you directly to the centre where the Dollar desk and your vehicle will be waiting. Just follow the car rental pictograms and you'll easily find the shuttle bus stop.
How long does it typically take to go from landing at EDI to leaving the Dollar lot with the car keys in hand?
The total time from landing to driving away can vary based on several factors. You should account for time to deplane, clear immigration if arriving internationally, and collect your baggage. Once you reach the Car Rental Centre via the shuttle, the process at the counter depends on how many other travelers are arriving at the same time. Having your reservation details and documents ready can help streamline the experience. Generally, it's wise to budget a comfortable window of time to ensure a relaxed start to your journey.
If my flight arrives late at night into Edinburgh, what’s the most straightforward way to find Dollar and reach the car without getting turned around?
For a late-night arrival at EDI, the process remains straightforward as the airport is well-signed. After baggage claim, follow the overhead signs for the 'Car Rental Centre'. The shuttle bus service to the rental facility typically operates to accommodate all scheduled flight arrivals. The area will be well-lit, and the path to the shuttle is clear. Once at the rental centre, the Dollar desk will be easy to locate, and staff can direct you to your vehicle in the adjacent lot.
What’s a smart place near EDI to pull over and set up Google Maps before driving off from Dollar?
Before you even leave the Dollar parking space, it's best to program your initial destination into your GPS or phone. However, if you prefer to get off the main airport road first, there are several options. A good strategy is to drive a short distance toward the A8 and find a retail park, such as Gyle Shopping Centre, which is just a few minutes away. These locations have large, calm parking lots where you can safely pull over, double-check your route, and get acclimated without the pressure of traffic.
What’s the most confusing part of driving out of Edinburgh Airport for first-time visitors, and what should I watch for?
The most challenging aspect for first-time visitors is navigating the Gogar Roundabout, a large and busy multi-lane roundabout you'll encounter shortly after leaving the airport. It connects the A8 city route with major bypasses. The key is to know which exit you need well in advance and get into the correct lane early. Pay close attention to the road signs on the approach and trust your GPS instructions, as making a last-minute lane change can be difficult and stressful during peak traffic.
As an American driver, what should I focus on during the first few minutes of left-side driving after leaving Dollar at EDI?
During your first few minutes, your primary focus should be on lane discipline and positioning. Remind yourself to 'stay left' constantly, especially when making turns. Your instinct will be to drift to the right side of the road, so consciously keep your car centered in the left lane. At roundabouts, remember to yield to traffic coming from your right and proceed in a clockwise direction. Take your time, leave extra space between you and the car ahead, and avoid distractions until you feel more comfortable.
Which roundabouts near Edinburgh Airport tend to catch visitors off guard, and how can I recognize the correct exit early?
The Gogar Roundabout is the main one to prepare for right after leaving the airport. To handle it smoothly, use your navigation app and pay close attention to the large green signs on the approach. These signs will list the destinations for each exit and show which lane corresponds to your intended route. It's crucial to select your lane before you enter the roundabout. If you happen to miss your exit, simply go around the roundabout again; it's much safer than making a sudden maneuver.
If I’m heading to an Old Town hotel, what’s the easiest approach by car without running into restricted streets or tight lanes?
Driving directly into the heart of Old Town can be challenging due to its narrow, historic streets and pedestrian zones. A simpler approach is to use a major artery like the A8 (Glasgow Road) which becomes Corstorphine Road, and follow it towards the city centre. Use your GPS to navigate to a car park on the periphery of Old Town, such as one near the National Museum of Scotland or Holyrood. From there, it's often much easier to walk or take a short taxi ride to your hotel, avoiding the most restrictive and congested lanes.
If I’m staying in New Town, what’s the simplest route from EDI that avoids confusing one-way streets?
For reaching Edinburgh's New Town, a relatively straightforward route is to take the A8 from the airport towards the city centre. This road eventually leads you to the West End. From there, your GPS can guide you along main thoroughfares like Shandwick Place and Princes Street, or parallel routes like George Street. While New Town has a grid layout, many streets are one-way, so relying on up-to-date satellite navigation is essential for the final part of your journey to avoid getting caught in a confusing loop.
Where do visitors usually park a rental car if they want to visit Edinburgh Castle and the Royal Mile for a few hours?
Parking directly on the Royal Mile is not feasible, so visitors typically use one of the multi-story car parks located a short walk away. The NCP car park at Castle Terrace is a popular, albeit busy, option located just below the castle. Another good choice is the car park at Quartermile, which is a slightly longer but still manageable walk to the southern end of the Old Town. Arriving early in the day gives you the best chance of finding a space, especially during peak tourist season.
What should I know about Edinburgh bus lanes and tram corridors so I don’t accidentally drive where I shouldn’t?
Edinburgh's bus lanes are clearly marked with painted lines on the road and blue signs indicating their hours of operation. Driving in them during restricted times will likely result in a fine. Tram corridors are even more critical to avoid; you should never drive on the tram tracks. These routes are very clearly defined, and your GPS will not direct you onto them. Always be vigilant for road markings and signage, especially on major routes like Princes Street and Leith Walk, to ensure you stay in the correct lanes.
How do Edinburgh’s camera-enforced zones affect drivers trying to enter the city center in a rental car?
Camera enforcement in Edinburgh primarily targets bus lanes and certain restricted access streets. For rental car drivers, this means being extra cautious about observing road signs. These zones are designed to manage traffic flow and are not intended to be confusing, but they require your full attention. Using a current GPS navigation app is highly beneficial as it will typically route you around these restrictions. The key is to read the signs carefully before making a turn into a new street in the city centre.
If my accommodation is on a steep street, what should I plan for with hill starts and tight turns in Edinburgh?
Many of Edinburgh's historic streets are steep and winding, which can be a challenge if you're not used to them. If you've rented a car with an automatic transmission, hill starts will be much easier to manage. For tight turns, especially on narrow cobbled streets, it's important to go slowly and be aware of your car's dimensions. Before confirming your booking, it might be wise to check street-view images of your accommodation's location to understand the driving conditions you'll face upon arrival.
What’s the best strategy for a ‘park once’ day in Edinburgh so I can explore mostly on foot and avoid moving the car?
The ideal 'park once' strategy involves choosing a secure, long-stay car park on the edge of the main tourist areas. Locations like the St James Quarter, Omni Centre, or Quartermile offer all-day parking and place you within easy walking distance of both New Town and Old Town attractions. Another excellent option is using a Park & Ride facility, like Ingliston near the airport, and taking the tram into the city centre. This completely removes the stress of navigating and parking in the busy heart of Edinburgh.
If I’m visiting during the Edinburgh Fringe, what should I expect for temporary road changes and parking pressure around the center?
Visiting during the Edinburgh Festival Fringe in August requires significant extra planning for driving and parking. Expect widespread temporary road closures, diversions, and extremely high levels of pedestrian traffic, especially around Old Town and university areas. Parking becomes incredibly scarce and expensive. The best advice is to avoid driving into the city centre altogether during this period. Utilize Park & Ride services on the city's outskirts or park your car at your accommodation and rely on walking and public transport to navigate the festival buzz.
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