Dollar Car Hire
in Jackson

Hola Car Rentals is the only premium partner of the top car hire brands operating in Jackson, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Jackson.

No. With Hola Car Rentals, all costs and charges for your booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar hire desk at Jackson-Medgar Wiley Evers International Airport (JAN) is situated at 100 International Drive, Pearl, MS 39208, outside the main terminal building. You will need to take a shuttle bus from the terminal to reach the Dollar desk.

Upon arrival in Jackson, contact the Dollar branch directly to confirm the current shuttle timetable and pick-up point before leaving the terminal. Shuttle stops are usually marked with hire signage near the baggage reclaim exits.

Once at the desk, complete your hire agreement with the Dollar representative, then proceed to the vehicle area to collect your car. Allow extra time in your schedule, especially during busy periods, as the full process from disembarking to driving away can take 45 to 60 minutes on a typical weekday afternoon.

If you are hiring from the Flowood branch (2315 Lakeland Dr, Flowood, MS 39232), that is a separate Dollar site and does not involve the airport shuttle process.

The Dollar hire desk at Jackson-Medgar Wiley Evers International Airport (JAN) operates on the following timetable:

• Sunday: 08:00 to 20:00
• Monday: 08:00 to 20:00
• Tuesday: 09:00 to 17:00
• Wednesday: 09:00 to 17:00
• Thursday: 08:00 to 20:00
• Friday: 08:00 to 20:00
• Saturday: 08:00 to 20:00

Note that Tuesday and Wednesday have reduced hours compared to other days. If your flight arrives outside these times, no after-hours hire service has been confirmed at this Dollar location, so plan your arrival accordingly.

If your flight is delayed by less than 24 hours from your original pick-up time, Dollar will generally hold your reservation. For delays exceeding 24 hours, contact support promptly to avoid losing your booking.

No, there are no toll roads in Mississippi, so you will not incur any toll charges while driving your Dollar hire car in or around Jackson.

Mississippi does not have cashless toll systems, transponder requirements, or congestion or emissions zone charges. Toll programmes offered by hire companies, such as unlimited daily toll passes, are not relevant for driving in Jackson or elsewhere in the state.

This means you will not face any toll-related billing, plate invoicing, or administrative fees during your Dollar hire in Jackson. If you plan to drive beyond Mississippi into neighbouring states with toll roads, standard toll rules for those states will apply, and your Dollar vehicle may include an electronic toll device for those routes.

Even without local tolls, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for any tolls paid during your hire period, useful if your Jackson trip extends into toll-paying regions.

When collecting a Dollar hire car at Jackson-Medgar Wiley Evers International Airport (JAN), expect several fees and taxes on top of your basic rate:

• Customer Facility Charge (CFC): US$4.50 per day
• Airport Concession Recovery Fee: approximately US$2.00 per day
• Mississippi state sales tax on hires: 8.5%
• City user fee: US$1.00

Combined, these airport-specific charges can add roughly 15% to 20% to your total hire cost at JAN compared to an off-airport Dollar location.

If your booking confirmation states that taxes and fees are included, you should not be billed separately for these items at the Dollar desk in Jackson. If unexpected charges appear, retain all paperwork and contact support after the hire. Hola Car Rentals' No Extra Charges© Coverage can assist with any undisclosed desk charges after verification.

Hiring from an off-airport Dollar site such as the Flowood branch avoids the CFC and concession fees, though you will need to arrange your own transport from Jackson airport to that location.

To collect your Dollar hire car in Jackson, you must bring the following physical documents:

• Your original, unexpired driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Dollar desk in Jackson. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly necessary.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar desk. Debit cards and prepay cards are not accepted for the authorisation hold; only a major credit card qualifies.

When collecting a Dollar hire car in Jackson, the desk will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically between US$300 and US$400, though the exact amount varies depending on the vehicle class, hire duration, and the specific Dollar location at Jackson airport.

This hold is not a charge. It temporarily reduces your available credit until the hire is concluded and your bank releases the authorisation, which can take up to 15 working days after returning the vehicle.

Important points for your Jackson Dollar collection:

• Only a major credit card with the driver’s name printed on it is accepted for the deposit hold
• Debit cards, prepay cards, and virtual cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious

If you are hiring a premium or specialised vehicle class in Jackson, the hold amount may be higher than the standard estimate above.

Yes, Dollar at Jackson-Medgar Wiley Evers International Airport offers one-way hire options, allowing you to return the vehicle to a different location from where you collected it in Jackson.

A drop-off fee may apply depending on your chosen return destination. This fee is route-specific and varies based on the distance between Jackson and the return city, the vehicle class, and the season. The fee will be shown during the booking process under the section labelled as payable at destination, so you can review it before confirming your booking.

Important considerations:

• The drop-off fee cannot be paid in advance and is settled at the Dollar desk
• Changing your return location after booking may alter the price and recalculate the fee
• Cross-border one-way hires, such as returning the car in Canada or Mexico, are subject to separate partner rules and may not be permitted

If the Dollar desk in Jackson charges a one-way fee different from what your confirmation states, keep all paperwork and contact support after the hire concludes.

Most bookings made through Hola Car Rentals for a Dollar hire in Jackson include Travel Assistance cover provided by Terrawind Global Protection at no extra cost. This benefit is designed for situations such as a medical emergency on the road, a breakdown on one of Jackson’s interstate highways, or a flight cancellation affecting your trip.

Core benefits typically include:

• Travel and medical insurance cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To access assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar vehicle itself (covered by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms and coverage limits applicable to your Jackson hire.

Dollar hires in Jackson follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Jackson Dollar hire:

• At collection, check the fuel gauge with the Dollar representative and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt as proof in case of any dispute

If you return the Dollar vehicle in Jackson with less fuel than recorded at collection, you may be charged for the shortfall at the partner’s refuelling rate, which is usually higher than the pump price, plus a service fee.

Mississippi generally has below-average fuel prices compared to the national average, so refuelling near Jackson airport before your Dollar return should be straightforward and economical. Ask the Dollar representative at collection for the nearest fuel station to the return point.

Yes, you can add an additional driver to your Dollar hire in Jackson, either as part of your rate or by paying a fee at the desk.

For Dollar hires in Jackson, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum of US$189 plus taxes, when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver at the Dollar desk in Jackson:

• The additional driver must be present at collection with a valid driving licence
• They must meet the minimum age requirements for the Jackson location
• If their licence is not in English or does not use a Latin (Roman) alphabet, an IDP is required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Dollar hire agreement in Jackson are covered by the vehicle’s protections such as CDW/LDW. Anyone driving without being named on the contract may void cover, so always add every driver at the desk before departure.

The minimum age to hire a Dollar vehicle in Jackson without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee on top of the basic rate.

Mississippi does not have a state law requiring hires to drivers under 21, so the Dollar minimum in Jackson follows the standard US policy: 21 is the minimum age for most locations, with a surcharge for drivers aged 21 to 24.

Additional points for younger renters in Jackson:

• Certain vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are usually restricted to drivers aged 25 and over
• Economy, compact, and intermediate categories are generally available to drivers aged 21 to 24
• A major credit card in the main driver’s name is still required regardless of age

If you are aged 21 to 24 and from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see whether the underage fee waiver applies to your Jackson Dollar booking through Avis or Budget partner rates. This exception does not apply directly to Dollar, so confirm your specific rate details before arriving at the Jackson desk.

Yes, the Jackson area has one particularly complex interchange that can catch first-time drivers off guard when driving a Dollar hire car in the region.

The so-called spaghetti bowl interchange is where Interstate 20 and Interstate 55 overlap for about 2 miles in central Jackson. This multi-level junction features intricate ramps and weave sections that are more demanding than typical US urban interchanges. Drivers unfamiliar with Jackson can easily miss their exit or end up on the wrong route.

A few additional points to help you navigate Jackson in your Dollar hire:

• Interstate 220 forms a closed loop around central Jackson connecting I-20 West and I-55 North, which can create unexpected orbital routing if you are not watching your navigation closely
• Some frontage roads along I-20 have been partially converted to one-way pairs with indirect left turns, differing from the bidirectional frontage roads common in other US cities
• Urban arterial roads in central Jackson tend to have rougher surface conditions than the interstates, so expect a bumpier ride on surface streets

Using a GPS or navigation app is highly recommended for your Dollar hire in Jackson, especially if you are unfamiliar with the local motorway layout.

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) cover is available for your Dollar hire in Jackson, either included in your rate or as an optional extra at the desk.

CDW/LDW reduces your financial liability for damage to the hire vehicle caused by a collision, theft, or vandalism. Key points to note before collecting your car in Jackson:

• A deductible or excess may still apply unless your confirmation explicitly states zero excess
• CDW/LDW covers the vehicle only, not injuries or property damage to third parties
• Common exclusions include tyres, undercarriage, roof damage, keys, and damage caused by prohibited use such as off-road driving or driving under the influence
• Coverage applies only to drivers listed on the Dollar hire agreement in Jackson

For protection against injury or property damage you cause to others while driving in Jackson, you will need separate Third-Party Liability cover (LIS/SLI/ALI), which is distinct from CDW/LDW.

At the Dollar desk in Jackson, review the hire agreement carefully to confirm whether CDW/LDW is active on your contract and note the excess amount before signing.