Dollar Car Hire
in Hebron

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hebron, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hebron.

No. With Hola Car Rentals, all costs and charges for your booking in Hebron are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hebron charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, the Dollar counter at Hebron's Cincinnati Northern Kentucky International Airport (CVG) is located directly inside the airport terminal at 3057 Terminal Drive, Hebron, KY 41048. No shuttle is required to reach it.

Upon landing, follow the car hire signs inside the terminal and walk directly to the Dollar desk. Dollar also offers online check-in, allowing you to select your exact make and model on your phone before you arrive, so you can move from the plane to your car with minimal waiting.

Counter hours are:

• Monday through Friday: 6:00 AM to 10:00 PM
• Saturday and Sunday: 9:00 AM to 5:00 PM

If your flight arrives outside these hours, plan accordingly, as after-hours pickup may not be available at the Dollar location in Hebron.

To pick up your Dollar hire car in Hebron, you must bring the following physical documents:

• Your original, unexpired driver’s licence
• A major credit card (Visa or Mastercard) in the main driver’s name, with the name printed on the physical card, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

Regarding your driver’s licence specifically at the Dollar counter in Hebron: if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original licence. Licences printed in Roman alphabets, including English, French, German, Italian, and Spanish, are accepted without an IDP.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Hebron.

The Dollar counter in Hebron operates on a limited schedule compared to some larger airports:

• Monday through Friday: 6:00 AM to 10:00 PM
• Saturday and Sunday: 9:00 AM to 5:00 PM

If your flight is delayed and you arrive later than your scheduled pickup time, Dollar will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during operating hours. If the delay is less than 24 hours, your booking at the Hebron location should be protected.

If your delay extends beyond 24 hours, contact Hola Car Rentals support as soon as possible, as changes cannot be guaranteed. Because the Dollar counter in Hebron closes at 10:00 PM on weekdays and 5:00 PM on weekends, late-night arrivals at CVG may find the desk unstaffed. Plan your arrival time carefully and consider booking a flight that lands well within counter hours.

Kentucky's toll system is entirely cashless, which means there are no toll booths where you can pay with cash. When driving a Dollar hire car from Hebron, tolls are collected electronically through licence plate photography at toll plazas.

The primary toll system in the region is RiverLink, which operates the bridges connecting Louisville and Southern Indiana. It also accepts E-ZPass and Pay-By-Plate payment methods.

When you pick up your Dollar hire in Hebron, you have two main options for handling tolls:

• Enroll in the rental company's toll programme: a daily convenience charge (typically around US$4.95 per day, capped at approximately US$30 to US$34.65 per rental period) plus the actual toll amounts at the applicable video or invoice rate
• Use your own personally owned transponder, if your issuer covers the Kentucky area, or use the NextPass app by adding the rental vehicle's licence plate

If you drive through a toll without enrolling in any programme, the rental company will receive the invoice from the toll authority and charge the toll amount plus administrative fees to your credit card, potentially weeks after your rental ends. Unpaid tolls can also result in additional fines.

When you pick up your Dollar hire car in Hebron, the counter will place a temporary authorisation hold on your credit card. This hold is not a charge, but it reduces your available credit until it is released after you return the vehicle.

For standard vehicles rented in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Dollar counter in Hebron may vary depending on the vehicle class, hire duration, and the specific location's policies. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at the Hebron Dollar location:

• The card must be a major credit card (Visa or Mastercard) in the main driver’s name, with the name printed on the physical card
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the car, the hold is released. Your bank controls how quickly it reappears in your available balance, which can take up to 15 working days.

Yes, Dollar in Hebron charges a young driver surcharge for renters aged 20 to 24. The fee is approximately US$25 per day in addition to the base hire rate.

In the United Kingdom, the standard minimum age to hire without a surcharge is 25. At the Dollar location in Hebron, drivers aged 20 to 24 can hire but will pay this daily fee at the counter. Drivers under 20 are generally not eligible to hire.

Additional points to keep in mind:

• Certain vehicle classes, including full-size SUVs, minivans, luxury, premium, and convertible categories, are typically restricted to renters aged 25 and older
• Young drivers in Hebron are generally limited to economy, compact, intermediate, and compact SUV categories
• The surcharge is paid at the Dollar counter in Hebron and cannot be prepaid online
• A major credit card in the main driver’s name is still required for the security deposit, regardless of age

If you are between 21 and 24 and from Latin America or the Caribbean, check your booking confirmation, as certain Hola Car Rentals rates with Avis or Budget may waive this fee. That exception does not apply to Dollar hires in Hebron.

Yes, depending on the rate you selected, your Dollar booking in Hebron may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage. Research indicates that certain Dollar rates at the Hebron location show a CDW excess of US$0, meaning no out-of-pocket deductible applies for covered incidents.

CDW and LDW reduce your financial liability for damage to the hire vehicle caused by a collision, theft, or vandalism. However, there are important exclusions to be aware of:

• Damage caused by prohibited use, such as off-road driving, driving under the influence, or use by an unauthorised driver not listed on the agreement
• Tires, wheels, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
• Incidents not reported promptly to Dollar may not be covered

CDW and LDW do not cover third-party liability, meaning injuries or property damage you cause to others. For that protection, a separate liability cover such as LIS or SLI is needed. Always review the rental agreement at the Dollar counter in Hebron to confirm exactly what is included and whether any deductible applies to your specific booking.

Yes, all bookings made through Hola Car Rentals, including Dollar hires in Hebron, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Given that Kentucky uses a fully cashless toll system, tolls are a real cost for many renters driving from Hebron, particularly those using the RiverLink bridges near Louisville. This cashback benefit helps offset those costs.

To claim your Tolls Cashback after returning your Dollar hire in Hebron:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Dollar counter in Hebron, and a toll receipt or statement showing the charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so act promptly once your hire ends.

It depends on the alphabet used on your driver’s licence. At the Dollar location in Hebron, an International Driving Permit (IDP) is required if your licence is printed in a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic.

If your licence uses a Roman alphabet, including English, French, German, Italian, or Spanish, it is accepted at the Dollar counter in Hebron without an IDP.

Key points to remember:

• The IDP is a translation document only and must always be carried alongside your original licence. It is not a standalone licence and will not be accepted on its own
• Obtain your IDP in your home country before travelling, as it cannot be issued abroad
• All documents presented at the Dollar counter in Hebron must be physical originals. Digital versions are not accepted
• Additional drivers must meet the same document requirements and must be present at pickup to sign the hire agreement

If you are unsure whether your licence requires an IDP for your Dollar hire in Hebron, obtain one before your trip to avoid any issues at the counter.

Dollar hires in Hebron follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return near the Hebron CVG location:

• At pickup, verify the fuel gauge with the Dollar agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the full gauge and odometer at the start of your hire
• Refuel within approximately 10 miles of the CVG return location. Gas stations are readily available along the main roads near the airport in Hebron
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before returning the car to the Dollar location in Hebron

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. To avoid this, always refuel close to the airport before dropping off your Dollar hire in Hebron.

Yes, you can add an additional driver to your Dollar hire in Hebron, either as part of your rate or by paying a fee at the counter.

For Dollar hires in Hebron, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Some Hola Car Rentals rates include one additional driver at no extra cost, so check your booking confirmation before arriving at the Hebron counter.

Requirements for adding a driver at the Dollar location in Hebron:

• The additional driver must be present at pickup and bring their original, valid driver’s licence
• If their licence uses a non-Latin alphabet, they must also bring an IDP
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements. Drivers aged 20 to 24 may incur a young driver surcharge on top of the additional driver fee

Only drivers listed on the hire agreement at the Dollar counter in Hebron are covered by the hire protections. Anyone not named on the contract who drives the vehicle may void your coverage.

Yes, most bookings made through Hola Car Rentals, including Dollar hires in Hebron, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving from Hebron, the coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This can be particularly useful if you experience a breakdown or medical emergency while driving on Kentucky highways or travelling between states from the Hebron area.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Note that this coverage does not apply to damage to the Dollar hire vehicle itself (that is handled by CDW or LDW) or to pre-existing medical conditions. Always check your booking confirmation for the exact terms that apply to your Hebron hire.

Yes, one-way hires are possible with Dollar, allowing you to pick up in Hebron and return the vehicle to a different location. However, a drop-off fee may apply depending on the route.

Key things to know about one-way hires from the Dollar location in Hebron:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• When booking, the Hola Car Rentals checkout will display any applicable drop-off fee under the section labelled to pay at destination
• The fee cannot be prepaid and is paid directly at the Dollar counter in Hebron or at the return location
• Cross-border one-way hires, such as returning to Canada, may be restricted or carry higher fees. Confirm with Dollar before booking
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If your booking confirmation does not show a drop-off fee for your chosen route from Hebron, no fee should apply. Always review the confirmation carefully and verify the drop-off terms with the Dollar agent at the Hebron counter before signing the hire agreement.