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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 4 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where exactly is the rental car facility at Kansas City International Airport (MCI), and how do you get there from baggage claim?
The rental car services at Kansas City International Airport are conveniently located in a single, consolidated facility separate from the main terminal. After collecting your luggage, you will need to follow the signs for Ground Transportation and Rental Car Shuttles. These dedicated blue and gray buses run continuously, picking up passengers from designated shelters located on the arrivals level curb. The ride to the rental car center is typically short, usually taking just a few minutes to transport you directly to the customer service counters.
If my flight lands in the middle of the afternoon, what parts of the MCI pickup process tend to slow people down the most?
During a mid-afternoon arrival at MCI, the most common delays occur in two main areas of the rental car process. First, if several flights land simultaneously, you may experience a brief wait for the shuttle bus to the rental facility as it fills up with other travelers. The second potential slowdown is the queue at the rental car counter itself, which can build up during these peak arrival banks. To help expedite your experience, have your driver's license and reservation information ready before you reach the counter.
What’s the easiest way to handle a rental car pickup at MCI when traveling with a stroller, car seats, and multiple checked bags?
When managing luggage and children's gear, a team approach is most effective for a smooth pickup at MCI. A great strategy is for one adult to wait with the children and all the baggage in a designated spot at the terminal's arrivals area. Meanwhile, the other adult can take the shuttle to the rental car facility to complete the paperwork and retrieve the vehicle. The driver can then return to the terminal's arrivals curb to pick up the rest of the family and luggage, avoiding the need to haul everything on the shuttle.
Are the rental car pickup and return areas at MCI easy to navigate for first-time visitors who haven’t driven in Kansas City before?
Yes, the rental car facility at MCI is designed to be very user-friendly for travelers. Both the pickup and return processes are guided by clear, prominent overhead signage that directs you to the correct company and designated lanes. When returning your vehicle, the entrance to the facility is well-marked from the main airport roads, and signs will guide you to the specific lane for your rental brand. The layout is logical and aims to minimize confusion for drivers unfamiliar with the airport.
If I’m meeting friends at MCI and we’re sharing one rental car, where’s a practical place to regroup before leaving the airport?
A convenient place to meet your friends is in the baggage claim area corresponding to the latest arriving flight. This allows everyone to gather their luggage in one central spot before proceeding together. Alternatively, you could all take the shuttle to the rental car facility and meet inside the main lobby area. This gives everyone a comfortable place to wait while one person from your group finalizes the rental agreement at the counter.
How far is the drive from MCI to downtown Kansas City, and what can make it noticeably longer on certain days?
Under normal conditions, the drive from Kansas City International Airport to downtown is approximately 19 miles and takes about 25 to 30 minutes. However, this travel time can increase significantly during weekday rush hours, typically from 7:00 to 9:00 AM and 4:00 to 6:00 PM. Your drive can also be noticeably longer if there is a major concert, convention, or sporting event happening downtown, which creates additional traffic congestion on the main highways leading into the city center.
What’s the simplest route from MCI to the Power & Light District for someone who wants to avoid confusing highway interchanges?
For a relatively straightforward drive to the Power & Light District, the most common route is to take I-29 South from the airport. You will then merge onto US-169 South, which takes you across the Missouri River directly into downtown Kansas City. As you get closer, your GPS will guide you on the final city streets to your destination. This path helps you bypass some of the more complex loops and interchanges that are further east and south of the downtown core.
If I’m staying in the Country Club Plaza area, what’s the least stressful way to drive there from MCI?
A less stressful route to the Country Club Plaza from MCI involves using the western side of the city's highway loop to avoid some of the denser downtown traffic. From the airport, take I-29 South and then merge onto I-635 South. You will then transition to I-35 North for a short distance before taking local exits like Southwest Trafficway to head toward the Plaza. Using a GPS navigation app is highly recommended to guide you through the final surface streets to your hotel.
How do I plan my drive from MCI to Overland Park without getting stuck in commuter traffic?
To avoid the heaviest commuter traffic when driving from MCI to Overland Park, timing is key. The main route, I-29 South to I-435 South, becomes very congested during the afternoon rush, typically starting around 3:30 PM. If your flight arrives in the afternoon, try to begin your drive either before 3:00 PM or wait until after 6:00 PM. This will help you avoid the peak southbound traffic flow as commuters head home to the Kansas suburbs.
What should I know about Kansas City freeway driving if I’m arriving late at night and don’t know the area?
Driving on Kansas City freeways late at night means you'll encounter much less traffic, which can make navigation easier. However, some interchanges, like the junction of I-435 and I-70, can still be complex, so it's important to pay close attention to signs for your upcoming exit. Keep your GPS active and stay in the middle or right-hand lane until you are confident about your route. Highway lighting is generally good on major routes, but it's always wise to remain alert and focused.
Are there any tricky merges or exits near MCI that visitors commonly miss on the first drive out?
When leaving the airport area, the initial merge from Cookingham Drive onto I-29 South can be a bit fast-paced for first-time visitors. It's important to be decisive and match the flow of highway traffic. Additionally, the subsequent interchanges where I-29 meets I-635 and I-435 require you to be in the correct lane well in advance. Paying close attention to your navigation app and overhead signs is the best way to ensure you don't miss your intended exit.
What’s it like driving between Kansas City, MO and Kansas—are there any quick ‘state line’ surprises for travelers?
Driving between the Missouri and Kansas sides of the city is a seamless experience with no real surprises. The state line is primarily marked by a single road, aptly named State Line Road, and crossing it feels no different than crossing any other major street. You won't encounter any border stops or significant changes in road conditions. The main thing to note is that different municipalities may have slightly different traffic regulations, but navigation apps handle the transition effortlessly.
If my hotel charges for parking, what Kansas City neighborhoods are easiest to visit by car without dealing with tight garages?
If you want to avoid the hassle of tight parking garages, several neighborhoods offer more accessible street parking. Areas like Brookside and Waldo in south Kansas City have plentiful street parking near their local shops and restaurants. The River Market area also provides a mix of surface lots and street spots that are generally easier to navigate than multi-level garages. The Crossroads Arts District can also be a good option, especially on weekends.
Where do visitors usually park when going to Union Station and Science City, and what’s the arrival-time sweet spot?
Visitors to Union Station and Science City typically use the large, multi-level parking garage located on the west side of the building. It offers direct, covered access and is very convenient. To secure a good spot and avoid the biggest crowds, the best time to arrive is usually mid-morning on a weekday, between 10:00 and 11:00 AM. This allows you to get in before the lunchtime rush and the peak afternoon crowds that gather for museum exhibits.
What’s the parking situation like around the National WWI Museum and Liberty Memorial if I’m driving in from MCI?
Parking at the National WWI Museum and Memorial is generally straightforward and convenient for visitors. There is a large, dedicated parking lot located on the south side of the complex, accessible from Kessler Road. This lot provides ample space and is just a short walk from the museum entrance. Unless there is a major city-wide event taking place at the memorial, you should have no trouble finding a spot upon your arrival.
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