Car Hire
in Utah

Hola Car Rentals is the only premium partner of the top car hire brands operating in Utah, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Utah.

No. With Hola Car Rentals, all costs and charges for your booking in Utah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Utah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Salt Lake City International Airport (SLC) in Utah, there is no on-terminal hire desk or consolidated hire centre. After collecting your luggage, follow the signs for Ground Transportation and Hire Shuttles on the ground level, then board your hire company's dedicated shuttle bus.

The shuttle takes you to the providers' off-site facilities located west of the Parking Garage. For example, Fox Rent A Car operates from 460 South Redwood Road. Shuttles run frequently but schedules vary by brand, so allow an extra 10 to 15 minutes compared to airports with on-terminal desks.

If you prefer to skip the shuttle, some downtown Salt Lake City locations for brands such as Avis and Enterprise offer street-side desks with direct access and no shuttle required. Your booking confirmation will show the exact address and any specific pickup instructions for your chosen brand.

Yes, Utah has a toll system on the I-15 Express Lanes, a managed lane network stretching approximately 62 miles from Spanish Fork near US 6 to Layton Parkway, passing through the Salt Lake City area.

Key facts about Utah tolls:

• Tolls are cashless and collected electronically via transponders such as Express Pass, which is compatible with E-ZPass
• Regular lanes on I-15 remain free, so you can avoid tolls entirely by staying in the standard lanes
• Solo drivers pay dynamic pricing ranging from a minimum of US$0.25 to a maximum of US$1.00 per segment
• Carpools with two or more occupants can qualify for a 100% exemption by switching an Express Pass transponder to HOV mode

Your hire vehicle in Utah will include an electronic toll device. At the counter you can enrol in the hire company's toll programme, which typically costs around US$3.95 per day (capped at US$19.75 per hire period) plus actual tolls, or choose an unlimited plan from brands like Budget for US$10.99 to US$25.99 per day. If you drive the Express Lanes without enrolling, the hire company will bill you at the highest applicable rate plus administrative fees, and fines for unpaid tolls can reach US$175.

Utah has no congestion charges, emissions zones, or city-centre driving fees.

To pick up a hire car in Utah, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver's name
• A major credit card with the driver's name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at Utah hire counters. Debit cards and prepaid cards are not accepted for the authorisation hold.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Utah hire.

This benefit is especially useful in Utah because the I-15 Express Lanes between Spanish Fork and Layton charge solo drivers US$0.25 to US$1.00 per segment, and those costs can add up over a multi-day trip through the Salt Lake City area.

To claim your cashback after your Utah hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that this benefit reimburses tolls only, not fines, parking tickets, or hire company administrative fees.

Utah enforces the strictest DUI limit in the United States. The legal blood alcohol concentration (BAC) limit in Utah is 0.05%, which is lower than the 0.08% standard applied in all neighbouring states including Arizona, Colorado, Idaho, Nevada, and Wyoming.

This means that even a small amount of alcohol can put you over the legal limit while driving a hire car in Utah. Penalties for DUI in Utah are serious and can include fines, licence suspension, and criminal charges that may affect your ability to return the vehicle and complete your trip.

Other driving rules to be aware of in Utah:

• Right turns on red are permitted after a full stop, unless a sign prohibits it
• Headlights must be used from sunset to sunrise and during low visibility conditions such as rain or fog, which is particularly important on Utah's canyon roads
• Texting while driving is banned, with fines starting at US$50 and doubling in work zones
• Interstate speed limits are typically 75 to 80 mph, and enforcement is active on congested sections of I-15 and winding routes like SR-6

Yes, Utah presents significant winter driving hazards that are important to understand before collecting a hire car, especially if you are arriving from a warmer climate.

Key seasonal risks in Utah include:

• Snow and ice on high-altitude passes such as I-80 through Parley's Canyon and Ogden Canyon, which can cause sudden road closures and black ice conditions
• SR-6 lacks medians in sections and carries heavy truck traffic, increasing the risk of head-on collisions during poor weather
• Remote stretches such as I-70 can have more than 100 miles between service stations, so fuel up before entering these areas
• Canyon truck bans, such as those applied to Ogden Canyon, can create unexpected route restrictions
• Wildlife crossings on I-80 add an additional hazard, particularly at dawn and dusk

Before driving in Utah during winter months, check the Utah Department of Transportation (UDOT) website for real-time road conditions and closures. Ask the hire desk agent about the nearest fuel stations to your return location, and confirm whether your vehicle class is appropriate for the terrain you plan to cover. Sudden weather shifts are common in Utah's desert and mountain regions.

When collecting a hire car in Utah, the hire company will place a temporary authorisation hold on your credit card at the counter. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by brand, vehicle class, and location.

Important things to know about the deposit in Utah:

• The hold is not a charge; it temporarily reduces your available credit until the hire company releases it after you return the vehicle
• Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after release
• Premium or speciality vehicles may require a higher hold amount
• You must present a physical major credit card with your name printed on it; debit cards, prepaid cards, and virtual cards are not accepted for the deposit

Even if you prepaid your Utah hire online, you are still required to present a physical credit card at the counter for the authorisation hold. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person authorisations.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if you encounter an emergency on one of Utah's remote highways, such as a medical situation on I-70 where services can be more than 100 miles apart.

The travel assistance included with eligible Utah bookings typically covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location, and a description of the situation. Follow the coordinator's instructions before incurring expenses, as some reimbursements require prior authorisation.

Please note that this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire vehicle itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI).

Yes, drivers between the ages of 21 and 24 can hire a car in Utah, but a young-driver surcharge applies and most vehicle classes are restricted.

In Utah, as in most U.S. states, the standard minimum age without surcharges is 25. Drivers aged 21 to 24 will be charged a daily young-driver fee at the counter, which varies by hire brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

Vehicle class restrictions also apply in Utah for under-25 drivers. Economy, compact, and intermediate SUV categories are generally available, while full-size sedans, minivans, convertibles, luxury, and premium SUVs are typically restricted to drivers aged 25 and over.

One exception: if you are a traveller from Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates fulfilled by Avis or Budget may waive the young-driver fee. Check your booking confirmation to see if this waiver is shown. Drivers under 21 cannot hire a car in Utah.

Hire cars in Utah follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in Utah:

• At pickup, confirm the fuel level with the agent and ensure the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Ask the counter agent at pickup about the nearest fuel stations to the return lot, as Utah's off-airport return facilities near SLC are located off-site on roads like South Redwood Road

If you return the vehicle below the recorded fuel level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. For after-hours returns at Utah locations, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Whether insurance is included in your Utah hire depends on the rate plan you selected at booking. Check your confirmation carefully before arriving at the counter.

The main coverages to understand for a Utah hire are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to other people or vehicles. Some U.S. states require a minimum level of liability, but not all do. Given Utah's mountainous terrain and higher-risk routes like SR-6 and I-15, adding supplementary liability cover is strongly recommended

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. These are separate coverages. Neither coverage applies to drivers not listed on the hire agreement, so add all additional drivers at the Utah counter before driving.

If you are unsure what is included in your specific Utah booking, review the rate details on your Hola Car Rentals confirmation or contact support before pickup.

Yes, one-way hires from Utah to another state are generally possible, but a drop-off fee will apply and the amount varies by route, hire brand, vehicle class, and season.

Common one-way patterns from Utah:

• Utah to a neighbouring state such as Nevada, Arizona, Colorado, Idaho, or Wyoming: a drop-off fee typically applies and will be shown under the To Pay at Destination section during checkout
• Same-city routes, for example Salt Lake City airport to a downtown Salt Lake City location: often no drop-off fee applies
• Long-distance or cross-country routes: fees are higher and some routes may not be available

The drop-off fee is not included in any rate plan and cannot be prepaid through Hola Car Rentals. It is paid directly to the hire company at the Utah collection point. If the fee shown at the counter differs from what appeared on your booking confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

Cross-border hires from Utah into Mexico or Canada may be restricted or require prior authorisation from the hire brand. Always check your hire agreement for territory restrictions before driving across any border.

An International Driving Permit (IDP) is not always mandatory to hire a car in Utah, but it is strongly recommended in several situations.

When an IDP is required in Utah:

• Your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In this case, an IDP is required at the Utah hire counter

When an IDP is recommended but not strictly mandatory in Utah:

• Your licence is valid but not in English and not issued by an EU or EEA country. Some Utah hire counter agents may request a translation, and having an IDP avoids any dispute

Important rules about the IDP:

• The IDP is a translation document only. It must be carried alongside your original licence at all times and is not valid on its own
• You must obtain your IDP in your home country before travelling to Utah. U.S. issuers such as AAA do not issue IDPs to holders of non-U.S. licences
• All documents presented at the Utah hire counter must be physical originals. Digital versions are not accepted

If you hold a standard English-language licence from a country such as the United Kingdom, Australia, or Canada, you can generally hire in Utah without an IDP.