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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3417
3420 reviews
4.9 stars, 3420 reviews
4.9
user review 1 user review 2 user review 3 +3417
3420 reviews
4.9 stars, 3420 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 6 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 1 month ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 weeks ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 4 weeks ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 4 weeks ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 3 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 3 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 2 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 2 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 2 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 week ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 week ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 week ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 5 days ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 5 days ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 5 days ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in New York include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in New York, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in New York.

Will I face unexpected charges at the Budget counter in New York when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in New York are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in New York charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Budget rental car at New York JFK airport?

At New York JFK, Budget and all other rental brands operate from a consolidated facility at Federal Circle (Station C). You do not walk from the terminal to the counter.

  • After collecting your bags, follow signs inside your terminal to the AirTrain.
  • Board the AirTrain toward Federal Circle (Station C). The ride takes approximately 5 to 10 minutes and is free for on-airport travel between terminals and the rental car center.
  • At Federal Circle, follow Rental Car signs to the Budget counter to complete check-in and collect your vehicle.

The AirTrain runs 24 hours a day, 7 days a week, and Budget counters at New York JFK operate 24 hours. Allow 45 to 90 minutes from landing to driving away, accounting for baggage claim, the AirTrain ride, counter queues, paperwork, and vehicle inspection.

Bring your booking confirmation, a physical major credit card in the main driver's name, your driver's license, and your passport or government-issued photo ID.

Does New York have congestion pricing and does it apply to Budget rentals?

Yes, New York has active congestion pricing in 2026, and it applies to Budget rental cars entering the designated zone.

The Congestion Relief Zone covers most of Manhattan south of and including 60th Street, down to the southern tip of the island. Cameras automatically detect vehicles entering the area. There are no traditional toll booths.

  • The daily congestion fee is approximately US$8.99 plus taxes and fees for standard passenger cars.
  • The charge applies once per calendar day, even if you enter and exit the zone multiple times.
  • You can travel on the FDR Drive or the West Side Highway (Route 9A) without being charged, as long as you do not exit onto local streets within the zone.

This fee is separate from bridge and tunnel tolls and is not covered by insurance or rental protection packages. It will appear on your Budget rental bill as a distinct charge, often processed after the rental ends. When budgeting for a New York trip, factor in this daily fee alongside any bridge or tunnel crossings you plan to make.

How do tolls work for Budget car rentals in New York?

New York toll roads are almost entirely cashless, so your Budget rental vehicle comes equipped with an electronic toll device or plate-based billing system by default.

At the Budget counter in New York, you typically have two options:

  • Unlimited toll package: approximately US$11 to US$26 per rental day, covering all toll usage during your rental period.
  • Pay per use: if you decline the package, Budget charges the actual toll amounts plus daily or administrative processing fees. These charges often post days or even weeks after you return the vehicle.

Common toll costs in the New York area include approximately US$15 to US$25 or more per bridge or tunnel crossing, and daily driving with one major crossing can reach US$20 to US$40 or more. The congestion pricing fee of approximately US$8.99 plus taxes applies separately for driving into Manhattan south of 60th Street.

If you have a personal E-ZPass transponder, inform the Budget counter agent at pickup so they can deactivate the vehicle's default device and avoid duplicate charges. Tolls are charged to your account directly in that case.

Can I get cashback on tolls paid during my Budget rental in New York?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your New York rental, including Budget rentals.

Given that New York has some of the highest toll exposure in the United States, with bridge and tunnel crossings costing US$15 to US$25 or more each and the daily congestion pricing fee on top, this benefit can add up meaningfully.

To claim your cashback after returning your Budget vehicle in New York:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid during the rental period.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up a Budget rental car in New York?

To collect your Budget rental car in New York, you must bring the following physical documents. Digital copies are not accepted at the counter.

  • A valid, original driver's license in the main driver's name. If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside the original license.
  • A physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
  • Your passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher if required.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

New York state law allows Budget to rent to drivers aged 18 and older, though a young-renter surcharge applies for drivers under 25. All additional drivers must also be present at pickup with their own valid license and ID. Name details on your license, passport, and credit card should match to avoid issues at the Budget counter in New York.

What is the minimum age to rent a car with Budget in New York?

New York state law requires Budget and other rental companies to rent to licensed drivers aged 18 and older, which is lower than the standard 25-year minimum that applies in most other U.S. states.

However, drivers under 25 are subject to a young-renter surcharge at the Budget counter in New York. For Budget, this fee is typically US$13 per rental day, up to a maximum of US$65.

Additional restrictions apply for drivers under 25:

  • Most vehicle classes are restricted. Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV are generally the categories available to younger renters.
  • Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Budget in New York may waive the underage fee for the main driver. Check your booking confirmation to see if this waiver is explicitly listed. All other standard requirements, including a valid license and a physical credit card for the deposit, still apply regardless of age.

How does the security deposit work for Budget rentals in New York?

When you pick up your Budget rental car in New York, the counter agent places a temporary authorization hold on your credit card. This is not a charge, but it reduces your available credit until your bank releases it after the rental ends.

For standard vehicles in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Budget counter in New York may vary based on vehicle class, rental duration, and location. Premium or specialty vehicles can carry higher holds.

  • Only a physical major credit card in the main driver's name with the driver's name printed on the card is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
  • Make sure your card has sufficient available credit to cover the hold plus any expected charges.
  • Notify your bank before travel to prevent fraud blocks on an in-person authorization in New York.
  • Bring a backup credit card in your name in case your primary card is declined.

After you return the vehicle, the Budget counter releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days.

How do I add an additional driver to my Budget rental in New York?

Yes, you can add an additional driver to your Budget rental in New York, but the additional driver must be physically present at the counter during pickup.

At the Budget counter in New York, the additional driver must present:

  • A valid driver's license in good standing.
  • A passport or government-issued photo ID.
  • An International Driving Permit if their license uses a non-Latin alphabet.

For Budget in New York, the additional driver fee is typically US$13 per rental day, up to a maximum of US$65. New York state caps the additional driver fee at US$5 per day per driver for rentals in the state, so confirm the applicable rate on your rental agreement at the counter.

For Budget and Payless, additional drivers are generally required to be at least 25 years old. If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, show this to the Budget agent in New York and verify it is reflected on the rental agreement before signing.

Both the main driver and the additional driver must sign the rental agreement. Only named drivers on the agreement are covered by protections such as CDW and liability coverage.

What happens if I miss a toll while driving my Budget rental in New York?

If you drive through a cashless toll in New York without purchasing Budget's unlimited toll package, you will not receive a fine at the roadside. Instead, the toll authority bills Budget via license plate recognition, and Budget then passes the charge to you, typically with an additional administrative or processing fee.

New York toll roads are almost entirely cashless, including major bridges, tunnels, and the Congestion Relief Zone in Manhattan. There are no cash lanes at most facilities, so opting out of the toll program does not mean you can avoid tolls by paying cash.

  • Toll charges from New York crossings often post days or even weeks after you return the Budget vehicle, so check your credit card statement after the rental ends.
  • If you believe a toll charge is incorrect, gather the roadway name, date, time, and your vehicle number, then contact support with your rental agreement and toll invoice.

To avoid per-use administrative fees on your New York Budget rental, consider purchasing the unlimited toll package at pickup or bringing a compatible personal E-ZPass transponder and asking the Budget agent to deactivate the vehicle's default device.

What are the rental taxes and airport fees for Budget cars in New York?

Renting a Budget car in New York, especially at JFK airport, involves several layers of taxes and fees that can add 15% to 25% or more on top of the base rate.

Common charges you may see at the Budget counter in New York include:

  • New York City vehicle rental tax: approximately 5%.
  • New York state sales tax: approximately 8.875%.
  • Airport concession recovery fee: typically 5% to 10% of the base rate, applied at JFK and other airport locations.
  • Customer facility charge: approximately US$5 to US$10 per day, covering the cost of the consolidated rental car center at Federal Circle.

These charges are higher at airport locations like JFK than at Budget city center locations in New York, where some airport-specific fees do not apply. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are listed as due at pickup. If your confirmation shows taxes and fees as included and you are still charged for them at the Budget counter in New York, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the rental is complete.

What is the fuel policy for Budget rentals in New York?

Budget rentals in New York follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the New York counter.

When returning your Budget vehicle in New York:

  • Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you arrive.
  • Keep the final fuel receipt showing the date, time, and station address.
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, Budget may charge a fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a refueling service fee. In New York, finding a gas station near JFK or a city center Budget location before return is straightforward; ask the counter agent at pickup to recommend the nearest station to the return point.

Is travel assistance included with my Budget rental booking in New York?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Budget rentals in New York as well. However, this benefit is not available to residents of the United States or Canada.

For eligible customers, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of an accident, which can be relevant if you are involved in an incident on New York's complex highway interchanges or city streets.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

If you need assistance during your Budget rental in New York, contact Terrawind 24 hours a day, 7 days a week:

  • Phone: +1 888 980 9992 (toll-free or collect).
  • WhatsApp: +1 208 910 1001.
  • Email: [email protected].

Have your full name and your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW or liability insurance for the Budget vehicle itself. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

What driving rules should I know before picking up a Budget car in New York?

Driving a Budget rental car in New York, particularly in Manhattan, is quite different from driving in most other U.S. cities. Being aware of local rules before you leave the counter will help you avoid confusion and extra charges.

  • Most streets in Manhattan are one-way. Odd and even numbered streets often run in opposite directions, and turning the wrong way requires a long detour. Plan your route carefully before setting off.
  • New York toll roads are entirely cashless. Budget vehicles include a toll device, and you will be billed for any cashless crossing you make, including bridges, tunnels, and the Congestion Relief Zone in Manhattan south of 60th Street.
  • The Congestion Relief Zone fee of approximately US$8.99 plus taxes applies once per day for driving into the zone on local streets. The FDR Drive and West Side Highway are exempt as long as you do not exit onto local streets within the zone.
  • Pedestrians frequently cross one-way streets without looking in both directions, as local habit assumes traffic comes from only one side. Drive cautiously, especially in busy areas near Midtown.
  • Double-parking by taxis, delivery vehicles, and rideshare cars is common on narrow lanes throughout New York. Budget extra time when navigating city blocks.

Speed limits and traffic laws follow standard U.S. rules. Always carry your Budget rental agreement and required documents while driving in New York.

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