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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Budget in Morrisville

Budget's counter in Morrisville is located at Raleigh-Durham International Airport (RDU), inside a consolidated rental car facility that sits roughly 3 miles from the terminals. A free shuttle connects both Terminal 1 (Zone 4) and Terminal 2 (Zone 5) to the facility, running every 15 minutes around the clock, with the ride itself taking about 5 minutes. Factor in up to 15 minutes of shuttle wait time plus counter processing when planning your arrival schedule. Demand in the Research Triangle region tends to peak between late spring and early fall, so booking several weeks ahead typically secures better availability. The Triangle Expressway, the main toll road serving Morrisville, is fully cashless — no cash lanes exist. Budget's e-Toll program activates automatically if you use a toll road, adding a US$6.95 convenience fee for each day a toll is incurred, up to a maximum of US$34.95 per rental period, on top of the actual toll charges billed at the undiscounted rate. An e-Toll Unlimited flat-rate option is also available if you expect frequent toll road use. Fuel in the area runs around US$3.43 per gallon; return the tank full to avoid Budget's fuel service markup. At pickup, Budget requires a credit card in the primary driver's name — no debit cards are accepted — and the deposit hold typically runs US$300–500 for airport rentals depending on vehicle class. Drivers whose license uses a non-Latin script should carry an International Driving Permit alongside their original license.

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Morrisville include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Morrisville, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Morrisville.

Will I face unexpected charges at the Budget counter in Morrisville when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Morrisville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Morrisville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter located at Morrisville's RDU airport?

The Budget counter in Morrisville is located inside the consolidated Rental Car Facility at Raleigh-Durham International Airport (RDU), 1016 Rental Car Dr, Morrisville, NC 27560. All major rental brands, including Budget, share this single facility.

To reach the Budget counter after landing, follow these steps:

  • Collect your baggage from the terminal
  • Exit and follow signs for rental car shuttles
  • Board the free shuttle bus to the Rental Car Facility (the ride typically takes around 5 to 10 minutes)
  • Once inside the facility, locate the Budget counter and present your documents

There is no walking route from the terminals to the facility, so the shuttle is the only way to reach the Budget pickup point in Morrisville. Counter hours run from 4:00 AM to 1:00 AM daily, and 24-hour key drop is available for returns outside staffed hours.

What documents do I need to pick up my Budget rental car in Morrisville?

To pick up your Budget rental car in Morrisville, you must bring all of the following physical documents to the counter:

  • A valid, original driver's license in the main driver's name
  • A physical major credit card with the driver's name printed on it (debit and prepaid cards are not accepted for the security deposit)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Budget counter in Morrisville. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter.

Are there toll roads near Morrisville that I should know about as a Budget renter?

Yes, there are toll roads near Morrisville that Budget renters should plan for before driving in the area.

The main toll road is NC 540, the Triangle Expressway, which runs approximately 19 miles connecting the Raleigh and Durham areas and passes near Morrisville. North Carolina uses fully cashless, all-electronic tolling, meaning there are no toll booths and cash is not accepted anywhere on these roads.

Key facts for Budget renters in Morrisville:

  • NC 540 tolls for a standard 2-axle vehicle can reach up to US$3.60 to US$4.19 per section electronically
  • Payment is handled via NC Quick Pass, E-ZPass, SunPass, or Peach Pass accounts, or by bill-by-mail invoice sent to the vehicle's registered owner
  • NC Quick Pass holders receive a 35% discount off the bill-by-mail rate
  • If you do not enroll in a toll program, the toll agency captures your plate by camera and mails an invoice

Your Budget rental vehicle comes equipped with an electronic toll device. At the counter in Morrisville you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, with actual toll charges plus administrative fees billed to your card after the rental ends.

Can I get tolls cashback on my Budget rental in Morrisville?

Yes, all bookings made through Hola Car Rentals, including Budget rentals in Morrisville, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

This is especially useful in Morrisville because the nearby NC 540 Triangle Expressway is a fully cashless toll road, meaning toll charges will appear on your rental invoice or transponder statement automatically.

To claim your cashback after returning your Budget rental in Morrisville:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or itemized invoice showing the charges

Example: if your Budget booking total is US$500, the maximum cashback is US$25. If you paid US$18 in NC 540 tolls, you receive US$18 back. If you paid US$40, you receive the US$25 cap. Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Is a credit card required for the security deposit on a Budget rental in Morrisville?

Yes, a physical major credit card in the main driver's name is required for the security deposit when picking up your Budget rental in Morrisville.

The Budget counter at the Morrisville RDU Rental Car Facility will place a temporary authorization hold on your card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and Budget's policies at that location.

Important things to know about the deposit:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name physically printed on it
  • Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted
  • Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
  • The hold reduces your available credit until Budget releases it after the rental ends, which can take up to 15 business days depending on your bank
  • Even if you prepaid your booking online, you must still present a physical credit card at the Budget counter in Morrisville

Bring a backup credit card in your name in case your primary card is declined.

What airport fees and taxes apply to Budget rentals at Morrisville RDU?

Budget rentals picked up at the Morrisville RDU Rental Car Facility are subject to several local fees and taxes on top of the base rental rate. These are standard charges for Wake County and the RDU airport location.

Typical fees that apply to Budget rentals in Morrisville include:

  • Airport Concession Recovery Fee (ACRF): up to 10.5% to 12.5% of the base rate, which is higher than many non-hub airports
  • Customer Facility Charge (CFC): approximately US$4.50 to US$5.00 per rental day, which funds the consolidated Rental Car Facility at 1016 Rental Car Dr, Morrisville
  • Local option tax: approximately 6% for the Cary and Morrisville area

Combined, these surcharges can add 15% to 20% on top of your base Budget rate. Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter in Morrisville. If your confirmation states taxes and fees are included, you should not be billed separately for those items at the Budget counter.

Can I add an additional driver to my Budget rental in Morrisville?

Yes, you can add an additional driver to your Budget rental in Morrisville, but the additional driver must be present at the RDU Rental Car Facility counter at the time of pickup.

For Budget rentals in Morrisville, the additional driver fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes. This fee is waived if your booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding an additional driver at the Budget counter in Morrisville:

  • The additional driver must be physically present at pickup and show a valid driver's license
  • For Budget in Morrisville, additional drivers must generally be at least 25 years old
  • If the additional driver's license is not in a Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Budget rental agreement are covered by the vehicle's protections. If someone not listed on the contract drives the car in Morrisville, coverage may be void and additional charges could apply.

Does my Budget booking in Morrisville include travel assistance if something goes wrong on the road?

Most Hola Car Rentals bookings, including Budget rentals in Morrisville, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are an international visitor driving your Budget rental around Morrisville and the surrounding NC 540 corridor and something goes wrong, such as a medical emergency or a flight cancellation affecting your trip, the travel assistance benefit typically covers:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To use the assistance, contact Terrawind 24 hours a day, 7 days a week before incurring expenses where prior authorization is required:

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and conditions that apply to your Budget rental in Morrisville.

What is the fuel policy for Budget car rentals in Morrisville?

Budget rentals in Morrisville follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for the fuel policy on your Budget rental in Morrisville:

  • At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the RDU Rental Car Facility at 1016 Rental Car Dr, Morrisville before returning the vehicle
  • Keep your fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Budget vehicle in Morrisville with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

Is there a young driver surcharge for Budget rentals in Morrisville for drivers under 25?

Yes, Budget rentals in Morrisville apply a young-driver surcharge for renters between the ages of 21 and 24. The standard minimum age to rent without a surcharge is 25.

For Budget in Morrisville, the young-renter fee is US$13 per rental day plus taxes. Certain vehicle classes, including full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles, are typically restricted to renters aged 25 and older.

There is one exception worth knowing: if you are a traveler from Latin America or the Caribbean aged 21 to 24, some Hola Car Rentals rates fulfilled by Budget waive the underage fee entirely. To qualify:

  • The waiver must be explicitly shown on your Hola Car Rentals booking confirmation
  • You must present a passport or government ID proving Latin American or Caribbean nationality or residency at the Budget counter in Morrisville
  • The vehicle must belong to an eligible category such as economy, compact, medium sedan, standard sedan, compact SUV, or medium SUV

This exception applies only to the main driver. Additional drivers aged 21 to 24 are still subject to the standard underage fee at the Budget counter in Morrisville.

Can I return my Budget rental in Morrisville to a different city?

Yes, one-way rentals are possible with Budget in Morrisville, but a drop-off fee may apply depending on your return location.

When booking a Budget rental in Morrisville with a different return city, the drop-off fee will be shown on the details page of your selected rate under the section labeled "To pay at destination." This fee is route-specific and varies based on the distance between Morrisville and your return location, the vehicle class, and the season.

General patterns to expect:

  • Returning to another location within the same metro area: often no drop-off fee
  • Returning to a different city or state: a drop-off fee typically applies
  • Cross-country or remote returns: may carry higher fees or may not be permitted

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your booking confirmation. If the Budget counter in Morrisville charges a different amount than what your confirmation shows, keep all paperwork and contact support after the rental ends.

How do construction zones on Morrisville Parkway affect driving my Budget rental?

Driving your Budget rental around Morrisville requires extra attention due to ongoing road construction projects that create conditions unfamiliar to first-time visitors.

Key areas to watch for:

  • Morrisville Parkway is a four-lane divided arterial under active access management work between NC 54 (Chapel Hill Road) and Davis Drive, with frequent lane shifts and signalized intersections prone to congestion
  • Carpenter Road features shifting traffic patterns at Town Hall Drive and Franklin Upchurch Sr. Street intersections as part of ongoing widening improvements
  • The new NC 540 interchange near Morrisville Parkway adds complexity with roundabouts that convert to signals during widening phases

The NC 540 toll road itself can surprise Budget renters who are not expecting a fully cashless toll expressway. The northbound widening was sequenced first due to fiber optic cable relocation, which means traffic patterns may differ from what navigation apps show.

Practical tips for your Budget rental in Morrisville:

  • Allow extra time when driving near Morrisville Parkway and Carpenter Road intersections
  • Follow posted lane guidance rather than relying solely on GPS, as construction creates temporary configurations
  • Be prepared for the NC 540 toll road to charge your rental vehicle electronically with no option to pay cash
What insurance coverage is included in my Budget rental booking in Morrisville?

The insurance coverage included in your Budget rental in Morrisville depends on the rate plan shown on your booking confirmation. It is important to review your confirmation carefully before arriving at the RDU Rental Car Facility in Morrisville.

Common coverage types and what they protect:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving your Budget rental in Morrisville. Some U.S. states require a minimum level of liability, but not all do

What is not covered by standard CDW or LDW:

  • Damage to tires, wheels, undercarriage, or the roof unless a specific add-on is purchased
  • Incidents involving an unauthorized driver not listed on the Budget rental agreement
  • Damage resulting from prohibited use such as off-road driving or driving under the influence

At the Budget counter in Morrisville, decline any optional add-ons you do not want and verify that the rental agreement matches your booking confirmation before signing.

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