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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Budget in Coral Gables

Coral Gables has no standalone Budget counter in the city itself — all pickups route through the Budget desk at the MIA Rental Car Center at 3900 NW 25th Street, roughly a 10-minute drive from Coral Gables. From the terminal, take the MIA Mover, a free automated train that runs approximately four minutes to the RCC; factor in up to 15 minutes of walking from your gate to the MIA Mover station, plus counter time of 10 to 60 minutes depending on queue depth. International arrivals should budget 90 to 180 minutes from touchdown to driving away, since immigration and customs add time before you even reach baggage claim. Miami's expressways are fully cashless — Budget's e-Toll service records SunPass charges automatically, but the convenience fee runs US$6.95 per day a toll is incurred, capped at US$34.95 per rental period, on top of the actual toll amounts. Budget operates a full-to-full fuel policy; returning the tank short triggers a premium per-gallon charge plus a service fee, so refuel before reaching the RCC. A credit card in the primary driver's name is required at pickup, and Budget places a hold of US$200 or 25% of the estimated rental total, whichever is greater. If your license uses a non-Latin script — Arabic, Chinese, Cyrillic, or similar — bring an International Driving Permit alongside the original.

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Coral Gables include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Coral Gables, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Coral Gables.

Will I face unexpected charges at the Budget counter in Coral Gables when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Coral Gables are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Coral Gables charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up my Budget rental car in Coral Gables?

To pick up your Budget rental car in Coral Gables, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

  • Original, unexpired driver's license in the main driver's name
  • International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license
  • Passport or valid government photo ID
  • Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

For your Budget reservation in Coral Gables, the credit card must be a major card with a line of credit. Debit cards and prepaid cards are not accepted for the security hold. Make sure the name on your card matches your driver's license and rental agreement exactly.

Are there toll roads near Coral Gables that I should know about for my Budget rental?

Yes, toll roads are common in the Miami area around Coral Gables, and almost all of them are fully cashless, meaning there are no cash booths to stop at.

Common toll roads you may encounter with your Budget rental near Coral Gables include the Florida Turnpike and I-95 Express lanes. Estimated toll costs in the Miami area run approximately US$5 to US$20 per day depending on your route.

Your Budget rental vehicle will include an electronic toll device or a plate-based billing system. At pickup you have two options:

  • Unlimited toll package: approximately US$11 to US$15 per rental day, covering all tolls during your rental period. Budget charges US$6.95 per day with a maximum of US$34.75 per month when tolls are incurred
  • Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes days or weeks after you return the car

You may also opt out and purchase your own Florida visitor toll pass. If you do, inform the Budget counter in Coral Gables so they can deactivate the vehicle's default device and prevent duplicate charges.

What is the security deposit amount for a Budget car rental in Coral Gables?

When you pick up your Budget rental in Coral Gables, the counter will place a temporary authorization hold on your credit card. This is not a charge, but it reduces your available credit until your bank releases it after the rental ends.

For Budget rentals in the United States, including Coral Gables, the typical hold is approximately US$300 to US$400 for a standard vehicle. The exact amount can vary based on the vehicle class, rental duration, and location policies. Premium or specialty vehicles may carry a higher hold.

  • The card must be a major credit card with the driver's name printed on the card, in the main driver's name
  • Debit cards and prepaid cards are not accepted for the deposit
  • Make sure your card has sufficient available credit to cover the hold plus any expected charges
  • After you return the car, the hold is released, but your bank may take up to 15 business days to reflect the release

It is a good idea to bring a backup credit card in your name when picking up your Budget rental in Coral Gables, in case your primary card is declined.

Can I get tolls cashback on my Budget rental in Coral Gables?

Yes, all bookings made through Hola Car Rentals, including Budget rentals in Coral Gables, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Given that the Miami area around Coral Gables has extensive cashless toll roads such as the Florida Turnpike and I-95 Express lanes, this benefit can add up meaningfully over a multi-day rental.

To claim your cashback after returning your Budget rental in Coral Gables:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the rental agreement signed at pickup, and a toll invoice or statement showing the charges paid

Example: if your Budget booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30 (the cap). Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

What are the driving challenges in Coral Gables I should prepare for with a Budget rental?

Coral Gables has several road features that can surprise drivers who are unfamiliar with the area, making it worth reviewing before you set off in your Budget rental.

  • Traffic circles and roundabouts: Coral Gables has 71 traffic circles and additional roundabouts throughout the city. These require yielding to traffic already in the circle and navigating circular flow, which differs from the straight-grid layouts common in most US cities
  • Diagonal main artery: US 1 (South Dixie Highway) cuts diagonally through the area, creating non-perpendicular intersections with cross streets like Coral Way and Bird Road. This can be disorienting if you expect a standard grid layout
  • Shared-space streets: Miracle Mile and Giralda Avenue feature curbless designs with narrowed lanes, granite pavers, and pedestrian-priority zones. Drivers must slow down and watch carefully for pedestrians, including at mid-block crossings
  • Traffic calming measures: residential streets use chicanes, bulb-outs, median islands, and road diets that slow vehicles more aggressively than typical suburban roads

When picking up your Budget rental in Coral Gables, consider enabling GPS navigation to help manage these non-standard intersections and roundabouts, especially if you are driving in the area for the first time.

Can I add an additional driver to my Budget rental in Coral Gables?

Yes, you can add an additional driver to your Budget rental in Coral Gables, but the additional driver must be present at the counter at pickup with a valid driver's license and any required identification.

Whether the fee is included or charged at the counter depends on your rate. If your booking confirmation shows additional driver as included, no extra fee applies for the first additional driver. If it is not included, Budget charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes.

  • The additional driver must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
  • For Budget rentals in Coral Gables, additional drivers must generally be at least 25 years old at pickup
  • Only drivers listed on the rental agreement are covered by protections such as CDW/LDW
  • Both the main driver and the additional driver must sign the rental agreement at the counter

Check your booking confirmation before arriving at the Budget counter in Coral Gables to confirm whether the additional driver fee is already included in your rate.

What is the minimum age to rent a Budget car in Coral Gables?

The minimum age to rent a Budget car in Coral Gables without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter fee on top of the base rental rate.

Florida is not one of the states (like New York or Michigan) that requires rental companies to rent to drivers aged 18 and older, so the standard Budget policy applies in Coral Gables.

  • Drivers aged 21 to 24: eligible to rent but subject to a daily underage surcharge and restricted to certain vehicle classes such as economy, compact, and intermediate categories
  • Drivers under 21: generally not eligible to rent at Budget locations in Coral Gables
  • Drivers 25 and older: no young-renter surcharge applies

One important exception: if you are a traveler from Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates with Budget may waive the underage fee. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact Hola Car Rentals customer service to verify eligibility before picking up your Budget rental in Coral Gables.

What fuel policy applies to Budget car rentals in Coral Gables?

Budget rentals in Coral Gables follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid fuel charges.

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Budget counter in Coral Gables
  • During your rental, use the correct fuel type. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges
  • Before returning the car, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Budget rental in Coral Gables with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Returning the car full is always the most cost-effective option. Ask the agent at pickup for the nearest gas station to the return location.

Does travel assistance cover me if something happens during my Budget rental in Coral Gables?

Yes, most bookings made through Hola Car Rentals, including Budget rentals in Coral Gables, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Coral Gables from abroad and something unexpected happens during your Budget rental, such as a medical emergency or a legal situation following a road incident, the travel assistance coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your full name and your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for damage to the Budget rental vehicle, nor does it cover third-party liability. Review your booking confirmation for the exact terms and coverage limits that apply to your reservation in Coral Gables.

What insurance options are included with a Budget rental in Coral Gables?

When booking a Budget rental in Coral Gables through Hola Car Rentals, your rate may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle from a collision or similar covered event.

  • CDW/LDW covers damage to the Budget rental car from collisions, theft, and vandalism, subject to any deductible or excess shown on your confirmation
  • CDW/LDW does not cover damage you cause to other vehicles or people. For that, you need Third-Party Liability coverage (LIS/ALI/SLI)
  • Common exclusions include tires, undercarriage, roof, keys, and damage resulting from prohibited use such as off-road driving or driving under the influence

In Florida, state-minimum third-party liability is not automatically required to be included by all rental companies, so it is worth confirming whether your Budget booking in Coral Gables includes LIS/ALI/SLI or whether you need to add it. Hola Car Rentals strongly recommends adding supplemental liability coverage of up to US$300,000 to your rental.

Check your booking confirmation carefully to see which protections are listed as included and whether a deductible applies before arriving at the Budget counter in Coral Gables.

Can I pick up my Budget rental in Coral Gables and return it to Miami Airport?

Yes, one-way rentals are possible with Budget, but a drop-off fee may apply when you return the car to a different location than where you picked it up in Coral Gables.

Whether a drop-off fee applies depends on the specific route, the rental company's pricing for that combination, and the vehicle class you select. Some short-distance routes within the Miami area may not carry a drop-off fee, while longer or cross-region routes typically do.

  • The drop-off fee, if applicable, will be shown during the booking process under the section labeled as charges due at the destination
  • This fee cannot be prepaid and is paid directly at the Budget counter
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee
  • Cross-border one-way rentals, such as returning the car in another country, may be restricted or carry significantly higher fees

Before confirming your Budget reservation involving Coral Gables as either the pickup or drop-off point, review the booking details page carefully to see whether a drop-off fee is listed. If you have already booked and need to change the return location, contact Hola Car Rentals support as changes may affect pricing and availability.

What are the counter hours for Budget car rentals in Coral Gables?

Counter hours for Budget rental locations in Coral Gables can vary by branch and may differ on weekends and public holidays. It is important to confirm the exact hours for your specific pickup location before you arrive.

Your booking confirmation will show the operating hours for the Budget counter associated with your reservation in Coral Gables. If you are arriving outside standard business hours, note the following:

  • After-hours pickups and returns may not be available at all Coral Gables Budget locations. Confirm this in advance with the branch
  • Budget and other rental companies will generally hold your reservation for up to 24 hours from the original pickup time if you are delayed
  • If your flight is delayed by less than 24 hours, your booking should still be honored as long as you arrive during service hours
  • If your delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible

When planning your Budget rental in Coral Gables, always build in extra time for potential delays and verify that your planned return time falls within the branch's operating hours to avoid late return fees.

Can I drive my Budget rental from Coral Gables to other states in Florida or beyond?

Yes, in most cases you can drive your Budget rental from Coral Gables to other states, but you must confirm that cross-state driving is permitted under your rental agreement before you go.

Driving across state lines is generally allowed for standard Budget rentals in the United States, including those picked up in Coral Gables. However, there are important conditions to be aware of:

  • Your rental agreement governs where you are permitted to drive. Review it at the Budget counter in Coral Gables before departing
  • Driving into Mexico or other countries is typically not permitted without prior written authorization and may void your CDW/LDW coverage
  • Some vehicle classes or promotional rates may carry geographic restrictions
  • If you plan to drive to states with toll roads, such as Georgia or the Carolinas, be aware that toll charges will be billed through the Budget toll program or plate-based billing, with additional administrative fees if you have not enrolled in an unlimited toll package

If you are unsure whether your Budget booking from Coral Gables allows driving to a specific state or region, check your rental agreement at pickup or contact Hola Car Rentals support before your trip to avoid coverage issues mid-journey.

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