VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Nevada include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Nevada, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nevada.
Will I face unexpected charges at the Avis counter in Nevada when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Nevada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nevada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads in Nevada that I need to worry about with my Avis hire?
No, Nevada has no toll roads. Every public highway, interstate, and state route in Nevada is toll-free, so you will not encounter any toll charges during your Avis hire in Nevada.
Major routes such as I-15 between Las Vegas and the state line, I-80 between Reno and Carson City, US-95, and US-50 all cost nothing to drive. There are no cashless toll lanes, no transponder requirements, and no toll programmes to enrol in. Avis does not need to activate any toll device for Nevada travel.
One thing to keep in mind: Nevada state parks charge an entry fee (for example, around US$10 per vehicle at Valley of Fire). These are park admission fees collected at a booth or self-pay station, not road tolls, and they are your responsibility to pay directly on site.
If your trip takes you into neighbouring states such as California, toll roads do exist there. In that case, the Tolls Cashback benefit included with your booking can reimburse up to 5% of your total booking value for tolls paid during the hire period.
How do I pick up my Avis hire car at Harry Reid International Airport in Nevada?
When you arrive at Harry Reid International Airport (LAS) in Las Vegas, Nevada, your Avis hire is not located inside the main terminal. You need to take a shuttle bus to the Consolidated Rent-A-Car Centre (also called the CONRAC or Rent-A-Car Centre), located at 7135 Gilespie Street.
- After collecting your baggage, follow signs for hire car shuttles on the lower level of the terminal.
- Board the shuttle marked for the Rent-A-Car Centre. The ride takes approximately 6 to 8 minutes.
- Once inside the Rent-A-Car Centre, the Avis counter is located to the right of the main entrance.
- Present your booking confirmation, valid driving licence, and a physical major credit card in the main driver’s name for the authorisation hold.
The Avis counter at Harry Reid International Airport in Nevada is open 24 hours a day, seven days a week, so late-night arrivals are accommodated. If you are returning the vehicle after hours, leave the keys inside the car, note the mileage and fuel level on your agreement, and secure your receipt upstairs at the facility.
What documents do I need to pick up my Avis hire car in Nevada?
To collect your Avis hire car in Nevada, you must bring the following physical documents to the counter:
- Your original, unexpired driving licence in the main driver’s name.
- A physical major credit card with the driver’s name printed on the card, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
- A valid passport or government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets (required for international visitors).
If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at most Avis locations in Nevada.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Nevada. Make sure the name on your credit card matches the name on your driving licence and hire agreement.
Does Hola Car Rentals offer Tolls Cashback for Avis hires in Nevada?
Yes, Tolls Cashback is included with every Hola Car Rentals booking, including Avis hires in Nevada.
Because Nevada itself has no toll roads, you will not pay any tolls while driving within the state. However, if your Nevada road trip takes you into a neighbouring state where tolls apply, such as California, you can claim cashback on those toll expenses.
The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total Hola Car Rentals booking value. For example, if your booking total is US$500, the maximum cashback is US$25.
To claim after returning your Avis vehicle in Nevada:
- Email [email protected] within 30 days of vehicle return.
- Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
- Attach your Hola Car Rentals booking confirmation, the signed Avis hire agreement, and a receipt or statement showing the toll charges paid.
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.
What is the security deposit amount for an Avis hire in Nevada?
When you pick up your Avis hire car in Nevada, the Avis counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until it is released after you return the vehicle.
For Avis hires in the United States, including Nevada, the typical hold is approximately US$300 to US$400 for a standard vehicle. The exact amount can vary depending on the vehicle class, the specific Nevada location (airport versus off-airport), and the season. Premium or speciality vehicles may carry a higher hold.
Important requirements for the deposit in Nevada:
- You must present a physical major credit card with the driver’s name printed on the card. Debit cards and prepaid cards are not accepted.
- The card must be in the main driver’s name.
- You must have sufficient available credit to cover the hold plus any expected charges.
After you return the Avis vehicle in Nevada, the hold is released. Your bank or card issuer controls when the credit becomes available again, which can take up to 15 business days. Bringing a backup credit card is always a good precaution.
Can drivers under 25 hire a car from Avis in Nevada?
Yes, drivers aged 21 to 24 can hire from Avis in Nevada, but a young-driver surcharge applies and certain vehicle classes are restricted.
In Nevada, as in most U.S. states, Avis charges a daily underage fee for drivers under 25. The fee amount varies by location and hire period. Drivers under 21 are generally not accepted.
Vehicle class restrictions for under-25 drivers at Avis in Nevada typically limit hires to smaller categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. Classes such as Full Size SUV, Minivan, Luxury, Premium, and Convertible are generally reserved for drivers 25 and older.
One important exception: if you are a resident or citizen of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Avis in Nevada may waive the young-driver surcharge for the main driver. You must present a passport or government ID proving your nationality at the Avis counter in Nevada.
All standard requirements still apply regardless of age: a valid driving licence, a physical major credit card in the main driver’s name, and any required International Driving Permit.
What are the Avis counter hours at Reno-Tahoe International Airport in Nevada?
The Avis counter at Reno-Tahoe International Airport (RNO) in Nevada is open daily from 7:00 AM to 12:00 AM (midnight).
The counter is located in the baggage claim area. After collecting your bags, walk approximately 200 feet outside to reach the Avis vehicle lot. Follow the Arrivals and Baggage Claim signs to find the counter.
If you need to return your Avis vehicle outside of counter hours in Nevada, note that the airport itself is closed between 11:00 PM and 4:30 AM due to FAA regulations, which means no returns are accepted during that window. For after-hours returns within the permitted window:
- Park and lock the vehicle in the designated Avis lot.
- Place the keys and your hire contract in the key drop box located near the counter.
- Take all personal belongings with you.
If your flight into Reno, Nevada arrives late, plan your pickup to fall within the 7:00 AM to midnight operating window. Avis will hold your reservation for up to 24 hours from the original pickup time if your flight is delayed.
Does Avis in Nevada have off-airport pickup locations in Las Vegas?
Yes, Avis operates several off-airport pickup locations in Nevada, particularly across Las Vegas.
In addition to the main Avis counter at Harry Reid International Airport (LAS), you can pick up or return an Avis vehicle at multiple Las Vegas resort and city locations, including:
- Bellagio Resort
- Cosmopolitan
- Excalibur
- MGM Grand
- Aria
- Mandalay Bay
- South Rainbow Boulevard
- Sahara Pavilion North Shopping Center
Hours at Las Vegas resort locations in Nevada are generally more limited than the airport. Most resort counters operate from 7:00 AM to 12:00 PM and 1:00 PM to 3:00 PM, Monday through Sunday, though 24-hour drop-off is typically available at these sites. The South Rainbow and Sahara Pavilion locations have varying weekday and weekend hours, so confirm the specific times on your booking confirmation before planning your pickup.
Picking up your Avis hire at a Strip resort in Nevada can be convenient if you are staying nearby, but always verify counter hours in advance to avoid arriving when the location is closed.
What travel assistance is included with an Avis hire in Nevada?
Most Hola Car Rentals bookings, including Avis hires in Nevada, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.
This benefit is especially relevant in Nevada, where some driving routes pass through remote desert areas far from urban centres. If a medical emergency occurs during your Avis hire in Nevada, you have access to 24-hour assistance.
Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of an accident.
- Compensation for baggage lost by the airline.
- Flight cancellation insurance.
To reach assistance at any time during your Nevada hire:
- Call +1 888 980 9992 (toll-free, available 24/7).
- WhatsApp: +1 208 910 1001.
- Email: [email protected].
Provide your full name, your Hola Car Rentals confirmation number, your location in Nevada, and a brief description of the situation. Always contact assistance before incurring medical expenses, as some reimbursements require prior authorisation.
Important: this benefit does not apply to residents or citizens of the United States or Canada. It also does not cover damage to the Avis hire vehicle itself, which is handled separately by CDW or LDW coverage.
What fuel policy applies to Avis hires in Nevada?
Avis hires in Nevada follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow during your Avis hire in Nevada:
- At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on your hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge.
- Before returning the vehicle, refuel within approximately 10 miles of the return location, whether that is the Rent-A-Car Centre at Harry Reid International Airport, the Reno-Tahoe Airport lot, or an off-airport Avis site in Nevada.
- Keep your final fuel receipt showing the date, time, and station address.
If you return the Avis vehicle in Nevada with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.
For after-hours returns at Nevada airport locations, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.
Can I add an additional driver to my Avis hire in Nevada?
Yes, you can add an additional driver to your Avis hire in Nevada, either as part of your rate or for a fee paid at the counter.
If your Hola Car Rentals confirmation states that an additional driver is included, the first extra driver is added at no charge. If it is not included, Avis in Nevada charges a daily fee of US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the hire period.
Requirements for adding an additional driver at the Avis counter in Nevada:
- The additional driver must be present at pickup with a valid driving licence.
- They must meet the minimum age requirements. For Avis in Nevada, additional drivers should generally be at least 25 years old.
- Both the main driver and the additional driver must sign the hire agreement.
- If the additional driver’s licence uses a non-Latin alphabet, an International Driving Permit is also required.
Only drivers listed on the Avis hire agreement in Nevada are covered by protections such as CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.
Is third-party liability insurance included in my Avis hire in Nevada?
Not necessarily. Third-party liability cover (also called LIS, ALI, or SLI) is not automatically included in every Avis hire in Nevada, and cover levels vary.
In the United States, some states require hire companies to include state-minimum third-party liability by law, but not all states do. Nevada renters should confirm whether their specific Avis booking confirmation includes liability cover and at what limit.
Third-party liability protects you against bodily injury and property damage you may cause to other people or vehicles while driving your Avis hire in Nevada. It does not cover damage to the Avis vehicle itself, which is handled by CDW or LDW.
Options to consider for your Avis hire in Nevada:
- Check your Hola Car Rentals confirmation to see if LIS or SLI is listed as included.
- If not included, you can add supplementary liability cover at the Avis counter in Nevada.
- Your personal auto insurance policy or credit card may extend some liability cover, but terms vary widely. Confirm before declining cover.
Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Avis hire in Nevada for full peace of mind on Nevada roads.
Can I pick up an Avis hire in Nevada and return it in a different state?
Yes, in most cases you can pick up your Avis hire in Nevada and return it in a different state, but a one-way drop-off fee may apply depending on the route.
Common one-way patterns from Nevada:
- Nevada to California (for example, Las Vegas to Los Angeles): a drop-off fee typically applies and will be shown on your Hola Car Rentals booking confirmation under the section labelled as due at destination.
- Nevada to Arizona or Utah: fees vary by distance and vehicle class.
- Same-city airport to downtown Nevada: often no drop-off fee applies.
The drop-off fee is set by Avis and is route-specific. It cannot be prepaid and is paid directly at the Avis counter in Nevada at pickup. The fee is listed on your booking details page before you confirm the reservation, so always review the total due at destination before booking.
Cross-border hires outside the United States, for example driving your Avis Nevada hire into Mexico, are generally not permitted without prior written authorisation and may void your cover entirely.
If you need to change your drop-off location after booking, contact Hola Car Rentals support, as the route will be re-priced and a new drop-off fee may apply.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe