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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 4 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where is the Alamo rental car pickup location at St. Louis Lambert International Airport (STL), and what landmarks help confirm I’m walking the right direction?
Upon arrival at St. Louis Lambert International Airport, you will need to take a short shuttle ride to the consolidated Rental Car Facility. After collecting your luggage from baggage claim, follow the prominent overhead signs for "Rental Car Shuttles." These signs will guide you to the designated pickup zones outside the terminal. The shuttles are clearly marked for all rental agencies and run frequently between both Terminal 1 and Terminal 2 and the off-site facility, ensuring you're on the right track.
If I’m arriving at STL late at night, what parts of the pickup process in Saint Louis tend to take longer than travelers expect?
For late-night arrivals at STL, the most common delay can be the wait for the rental car shuttle, as service may be less frequent than during peak hours. Additionally, if several flights land around the same time, you might encounter a queue at the rental counter even late at night. To help make the process smoother, have all your reservation information and driver's license readily accessible. This preparation ensures that once you reach the counter, your transaction can be handled as efficiently as possible.
What’s the smoothest way to coordinate a split group arriving on different flights at STL so everyone meets at the rental car without circling terminals?
The most efficient strategy for a split group is to have the primary driver proceed alone to the Rental Car Facility via the shuttle. While they complete the rental paperwork and pick up the vehicle, the rest of the group can wait at a pre-determined, easy-to-find location. A great meeting spot is outside the baggage claim doors of the terminal where the last person arrives. This approach avoids the stress of trying to time a pickup in the busy, no-waiting-allowed arrivals lane and prevents circling the airport.
How do I get from the rental car facility to I-70 or I-64 without getting forced into an unexpected exit on my first drive in Saint Louis?
When leaving the STL Rental Car Facility, the exit roads are well-signed to guide you toward the main highways. To reach either I-70 or I-64 (also known as Highway 40), your best bet is to set your GPS navigation before you start driving. Follow the initial signs for I-70, which is the primary interstate directly accessible from the airport. From I-70, your navigation system will provide clear, turn-by-turn instructions for connecting to I-170 South, which then leads directly to I-64, preventing any last-minute lane changes.
What’s the most straightforward route from STL to downtown Saint Louis if I want to avoid complicated interchanges while I get used to local driving?
The most direct and simplest route to downtown Saint Louis from the airport is via Interstate 70 East. After leaving the rental car area, follow the signs to merge onto I-70 E. This major highway takes you directly toward the city center with minimal complexity. As you approach downtown, signs for key landmarks like the Gateway Arch and Busch Stadium will become prominent. Stay in the center or left lanes until you see the specific exit for your destination to avoid being caught in exit-only lanes for other interchanges.
If my hotel is in Clayton, what’s the simplest way to drive there from STL while minimizing last-second lane changes?
To get to Clayton from STL, the most straightforward route is to take Interstate 170 South. From the airport and rental car facility, you will first follow signs for I-70, then take the exit for I-170 S shortly after. This interstate acts as a convenient north-south connector. You can then take one of several well-marked exits for Clayton, such as Forest Park Parkway or Ladue Road. Using I-170 allows you to bypass downtown traffic and provides a relatively direct path with clear signage.
How does traffic typically build around Saint Louis during weekday rush hours, and which directions are most likely to surprise first-time visitors?
Weekday rush hours in Saint Louis are generally from 7:00 to 9:00 AM and 4:00 to 6:00 PM. The heaviest congestion occurs on I-64/40, I-270, and I-44. In the morning, traffic is heaviest heading eastbound into the city and Clayton, while the evening sees the reverse pattern with westbound traffic becoming very slow. First-time visitors are often surprised by the significant backups at the Poplar Street Bridge crossing into Illinois and the complex interchanges where multiple highways converge downtown.
What should I know about driving through or around the Poplar Street Bridge area when crossing between Missouri and Illinois during a trip?
The Poplar Street Bridge is a major Mississippi River crossing where Interstates 55, 64, and 70 converge, making it one of the most complex interchanges in the region. When approaching the bridge from either side, it is crucial to know which lane you need well in advance. Lane changes can be abrupt, and traffic patterns are often confusing for unfamiliar drivers. Using a GPS and paying close attention to overhead signs is essential for navigating this area successfully, especially during peak traffic hours.
If I’m planning a Gateway Arch visit, where do drivers usually get tripped up with parking access roads and one-way streets nearby?
When visiting the Gateway Arch, drivers often get confused by the network of one-way streets and park roads surrounding the monument. The most common mistake is trying to navigate to the Arch itself instead of the designated parking garage. To avoid issues, set your GPS specifically for the "Gateway Arch Parking Garage" located off Washington Avenue. This will guide you directly to the entrance and help you avoid the confusing loops and event-related closures on the streets immediately adjacent to the park grounds.
What’s the easiest plan for a St. Louis Zoo day with a rental car, including when parking lots tend to fill and where rideshare zones can create congestion?
For a smooth visit to the St. Louis Zoo, plan to arrive early, ideally before 10:00 AM, especially on weekends or sunny days. The Zoo has two main, free parking lots—the North Lot off I-64/40 and the South Lot off Oakland Avenue—which fill up quickly. Arriving early helps secure a spot and avoid the long lines of cars that can back up onto the main roads. The main entrance area on Government Drive can become congested with rideshare and drop-off traffic, so using the dedicated lots is a much less stressful option.
How do Forest Park roads work for visitors—are there loops, dead ends, or event closures that can affect navigation to museums and trails?
Navigating Forest Park can be tricky for first-time visitors as it contains a mix of two-way roads, one-way loops, and roundabouts. It's wise to use a GPS and enter the specific name of your destination, such as the "Saint Louis Art Museum" or "The Muny." Major events like marathons or festivals can lead to significant road closures, so checking the park's official website for alerts before you go is a good practice. Be prepared for scenic, winding roads and allow a little extra time to find your way to the correct parking area.
What’s the most driver-friendly way to visit the City Museum area without accidentally ending up on narrow one-way streets or confusing loading zones?
The best strategy for visiting the City Museum is to plan your parking in advance and navigate directly to a designated lot or garage. The streets immediately surrounding the museum are a mix of narrow one-ways and commercial loading zones that can be confusing. A large, convenient parking lot is located right next to the museum, and there are several other garages within a few blocks. By setting your GPS for a specific parking location, you can approach on a main thoroughfare like Washington Avenue and avoid the more challenging side streets.
If I’m staying near Busch Stadium, what should I expect for driving access and street closures on game days or concert nights?
On days with games or major events at Busch Stadium, expect significant traffic congestion and widespread street closures in the immediate downtown area. Roads like Clark Avenue and 8th Street are often closed to vehicle traffic several hours before the event begins. Driving and parking become extremely challenging, so the best plan is to park your car in a garage several blocks away from the stadium. Arriving early or using your hotel's parking and walking to the venue is the most stress-free approach.
What’s the best way to handle a rental car in the Central West End when looking for parking near restaurants and hotels?
The Central West End is a vibrant neighborhood where on-street parking is often scarce and subject to time limits. For a hassle-free experience, especially during evenings or weekends, your best option is to use one of the numerous public parking garages. These are typically located just off the main thoroughfares like Euclid Avenue or Kingshighway Boulevard. Many restaurants and hotels also offer valet services or have their own dedicated parking structures, which is the most convenient choice if you are a patron.
How can I plan a stop at The Hill for dinner and avoid the most stressful parking situations around popular spots?
The Hill is a historic, residential neighborhood known for its narrow streets and limited on-street parking. To minimize stress, try to arrive for your dinner reservation 15-20 minutes early to give yourself ample time to find a spot. Be prepared to park a few blocks away from your chosen restaurant and enjoy a short walk. Pay close attention to any posted parking restrictions, and avoid blocking driveways. Some of the larger restaurants on The Hill also offer valet parking, which can be a worthwhile convenience.
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