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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in New Windsor

Alamo's counter at Stewart International Airport (SWF) sits directly across from baggage claim, with the rental lot just outside the terminal — no shuttle, no people-mover, just a short walk from your bags to your car. That convenience comes with a catch on operating hours: Alamo runs Monday, Wednesday, Friday, and Saturday from 8:30 AM to 6:30 PM, Tuesday and Thursday only from 10:00 AM to 2:00 PM, and is closed entirely on Sundays, so plan your arrival accordingly. After-hours returns are possible by parking in the designated lot and dropping keys in the counter drop-box. The broader Northeast uses E-ZPass for electronic toll collection, and most plazas are now cashless; Alamo's TollPass program charges around US$4.95 per day you use a toll road, capped at roughly US$34.65 per rental period, plus the actual toll amounts. Returning without a full tank triggers a fuel service charge billed at rates well above local pump prices, which currently run around US$3.15–3.39 per gallon in the New Windsor area. At pickup, Alamo places a deposit hold of typically US$200–400 on a credit card in the primary driver's name — no debit cards are accepted. Drivers whose license uses a non-Latin script, such as Arabic, Chinese, or Cyrillic, must also present an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Chrysler 300

Chrysler 300 | Automatic

SEDAN

or Sedan similar

5 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in New Windsor, NY include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in New Windsor, NY, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in New Windsor, NY.

Will I face unexpected charges at the Alamo counter in New Windsor, NY when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in New Windsor, NY are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in New Windsor, NY charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Alamo counter at Stewart International Airport in New Windsor, NY?

The Alamo counter at Stewart International Airport (SWF) in New Windsor, NY is located directly inside the main arrivals hall of the terminal, at 1130 1st St, New Windsor, NY 12553. No shuttle is required.

After landing, collect your luggage from baggage reclaim, then follow the overhead signs for "Rental Cars" or "Ground Transportation" to reach the consolidated counter area in the main lobby, where Alamo and other rental brands are grouped together.

Once paperwork is complete, your vehicle is in an adjacent car park just a short walk from the terminal building. The entire process from arrival to driving away depends on counter wait times, but Alamo offers self-service kiosk check-in and Accelerated Check-in options to speed things up.

Can I skip the Alamo counter and go straight to my car at New Windsor, NY?

Yes, Alamo offers a Skip the Counter option at Stewart International Airport in New Windsor, NY, allowing you to go directly to your assigned vehicle without waiting in line.

To use this service:

  • Activate Alamo's Accelerated Check-in online at least 24 hours before your pickup time
  • Select the "Skip the Counter" option and provide your driver's license and contact details in advance
  • Print your rental agreement before arriving
  • Proceed directly to your assigned car on the lot
  • Show your rental agreement and driver's license at the exit booth and drive away

Alternatively, Alamo's touch-screen kiosks at the New Windsor, NY location let you check in on-site without visiting the staffed counter. The kiosk prints a receipt-sized rental agreement and directs you to your vehicle. Note that the reservation must not exceed 30 days and must be at a location offering this service.

Can I return my Alamo rental car after hours in New Windsor, NY?

Yes, after-hours vehicle returns are available at the Alamo location in New Windsor, NY.

If you need to return your vehicle after the counter has closed, park in the designated return area, place your keys in the dropbox, and proceed on your way. The return lot is adjacent to the terminal at Stewart International Airport (SWF).

When returning during regular hours, follow signs specifically marked "Rental Car Return" as you approach the airport complex. These dedicated return entrances are separate from passenger drop-off lanes, so watch for the correct signage to avoid looping into arrivals or long-term parking.

Keep a photo of the vehicle condition and fuel gauge at the time of return, especially for after-hours drops, as the Alamo agent will not be present to confirm the state of the car in person.

How do tolls work for an Alamo rental car in New Windsor, NY?

New York roads are almost entirely cashless, so toll booths accepting cash are rare. When renting from Alamo in New Windsor, NY, your vehicle will include an electronic toll device that is activated automatically when you drive through a cashless toll facility.

At the Alamo counter in New Windsor, NY you will typically have two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls during the rental period
  • Pay per use: the actual toll amount plus daily or administrative processing fees charged to your card, sometimes weeks after the rental ends

If you have your own E-ZPass transponder, you can inform the Alamo agent at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges. Tolls will then be billed to your personal E-ZPass account.

If you drive into Manhattan south of 60th Street, NYC Congestion Pricing applies. The charge is approximately US$9 per day for standard passenger cars and is billed separately from bridge and tunnel tolls. This fee is not covered by insurance or rental protection packages.

What documents do I need to pick up my Alamo rental in New Windsor, NY?

To collect your Alamo rental in New Windsor, NY, you must present the following at the counter:

  • A valid, unexpired driver's license with a photograph (physical original only; digital licenses are not accepted)
  • A major credit card in the main driver's name, with the driver's name printed on the card, to cover the security deposit hold
  • A passport or valid government-issued photo ID (recommended for international visitors)
  • Your booking confirmation or printed voucher

If your driver's license is not in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required as a translation. If your license uses Latin letters but is not in English (for example, German or Spanish), an IDP is recommended but not strictly required at the Alamo counter in New Windsor, NY.

Note that in New York state, a credit card is not legally required. If you do not have one, Alamo may allow a cash qualification process involving a utility bill and proof of income, completed in person at least 48 hours before pickup. A US$600 deposit applies for money order payments.

Is a credit card required to rent from Alamo in New Windsor, NY?

No, a credit card is not legally required to rent from Alamo in New Windsor, NY, because New York state law does not mandate one.

However, if you do not have a major credit card, Alamo requires you to complete a cash qualification process. You must present the following originals, all dated within 30 days and showing your current home address, in person at least 48 hours before your scheduled pickup:

  • A utility bill with no past due balance or disconnect notice
  • Plus either a paycheck or paystub, or an original auto insurance policy declaration page

If paying by money order, a deposit of US$600 is required at the time of rental at the Alamo location in New Windsor, NY.

For all other renters, a physical major credit card in the main driver's name with the driver's name printed on the card is the standard requirement. Debit cards, prepaid cards, and virtual cards are not accepted for the security hold. Typical holds for standard vehicles in the United States range from approximately US$300 to US$400.

What is the minimum age to rent from Alamo in New Windsor, NY?

The minimum age to rent from Alamo in New Windsor, NY is 18, because New York state law requires rental companies to rent to any licensed driver aged 18 or older.

However, drivers under 25 are subject to a young-renter surcharge. At Alamo, this fee is US$15 per day plus applicable taxes, paid at the counter in New Windsor, NY.

Drivers under 25 are also restricted from renting certain vehicle classes. Categories such as full-size, SUV, luxury, premium, minivan, and convertible are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

All drivers, regardless of age, must present a valid driver's license, a major credit card in their name for the security deposit, and any required identification documents at the Alamo counter in New Windsor, NY.

Does Alamo offer Tolls Cashback for rentals in New Windsor, NY?

Yes, all bookings made through Hola Car Rentals, including Alamo rentals in New Windsor, NY, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental.

This benefit is especially useful in the New York area, where cashless tolls on highways, bridges, and tunnels can add up quickly. If you drive toward New York City, bridge and tunnel crossings can cost US$15 to US$25 or more per crossing, and NYC Congestion Pricing adds approximately US$9 per day for driving in Manhattan south of 60th Street.

To claim your cashback after returning your Alamo vehicle in New Windsor, NY:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or itemized invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

How does the fuel policy work for Alamo rentals in New Windsor, NY?

Alamo rentals in New Windsor, NY follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

Before returning your vehicle to the Alamo location at Stewart International Airport in New Windsor, NY, refuel within approximately 10 miles of the return point so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle with less than a full tank, Alamo may charge:

  • A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
  • A refueling service or administrative fee

For after-hours returns at the New Windsor, NY location, leave your receipt in the key envelope and keep a photo of the full gauge as evidence.

Can I add an additional driver to my Alamo booking in New Windsor, NY?

Yes, you can add an additional driver to your Alamo rental in New Windsor, NY, but the additional driver must be present at the counter at pickup with a valid driver's license.

If your Alamo rate includes an additional driver at no charge, this will be stated on your booking confirmation. If it is not included, Alamo charges US$15 per day plus applicable taxes for each additional driver in New Windsor, NY.

Important restrictions to be aware of:

  • If you are renting with a debit card or money order, only a spouse or domestic partner is permitted as an additional driver
  • All additional drivers must meet the same minimum age and document requirements as the main driver
  • Drivers under 25 may be subject to a young-renter surcharge on top of the additional driver fee

Only drivers listed on the Alamo rental agreement in New Windsor, NY are covered by protections such as CDW/LDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.

What insurance coverage do I need for my Alamo rental in New Windsor, NY?

When renting from Alamo in New Windsor, NY, there are two main types of coverage to consider:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to or theft of the Alamo rental vehicle. A deductible may apply unless your confirmation shows zero excess.
  • Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles. In New York state, some minimum liability is included by law, but higher supplemental limits are strongly recommended.

CDW/LDW does not cover third-party claims, and LIS/SLI/ALI does not cover damage to the Alamo vehicle itself. You need both for comprehensive protection during your rental in New Windsor, NY.

Common exclusions from CDW/LDW include tires, undercarriage, roof damage, and incidents involving unauthorized drivers or prohibited use such as off-road driving. Always review the rental agreement at the Alamo counter in New Windsor, NY to confirm what is and is not covered before driving away.

Is travel assistance included with my Alamo rental in New Windsor, NY?

Yes, most bookings made through Hola Car Rentals, including Alamo rentals in New Windsor, NY, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly relevant if you are driving on New York highways such as the I-87 (New York State Thruway) or Route 17 near New Windsor, NY, where a medical emergency or travel disruption far from home could be costly without assistance.

Coverage typically includes:

  • Medical assistance for non-pre-existing illnesses and accidents, for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To use the service, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location, and a description of the situation.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/SLI/ALI).

Can I pick up an Alamo car in New Windsor, NY and return it in a different city?

Yes, one-way rentals are generally possible with Alamo, allowing you to pick up in New Windsor, NY and return the vehicle at a different location.

Whether a drop-off fee applies depends on the specific route. When booking, the Hola Car Rentals checkout page will display any applicable drop-off fee under the "To pay at destination" section. This fee is set by Alamo based on the route, distance, vehicle class, and season, and it cannot be prepaid through Hola Car Rentals.

Key points to keep in mind for one-way rentals from New Windsor, NY:

  • Same-city airport to downtown routes often carry no drop-off fee
  • Routes between different cities or states typically do carry a drop-off fee
  • Cross-border one-ways (for example, driving into Canada) may be restricted or require prior authorization from Alamo
  • Premium and large vehicle classes may have higher fees or limited availability for one-way returns

If you need to change your return location after booking your Alamo rental in New Windsor, NY, contact support as soon as possible, as changes may reprice the rental and affect fee amounts.

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