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Hola Car Rentals is the only premium partner of the top car rental brands operating in Atlanta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Atlanta.

No. With Hola Car Rentals, all costs and charges for your booking in Atlanta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Atlanta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Hartsfield-Jackson Atlanta International Airport (ATL), all rental car companies are consolidated at the Rental Car Center (RCC) located at 2200 Rental Car Center Parkway, College Park. The process depends on which terminal you arrive in.

• Domestic Terminal (North or South): After baggage claim, follow signs to the free ATL SkyTrain station just outside the terminal. The SkyTrain runs 24 hours a day, 7 days a week, every few minutes, and reaches the RCC in about 5 minutes.
• International Terminal (Concourse F): Take the rental car shuttle bus from the Ground Transportation area outside the terminal. Shuttles run every 15 minutes and the ride to the Atlanta RCC takes 10 to 15 minutes.

Once at the RCC, go to your rental company's counter or kiosk with your driver's license, credit card, and booking confirmation. Staff will direct you to the parking decks for vehicle pickup and inspection. Allow 30 to 60 minutes total from landing to driving away.

Atlanta does not have traditional toll roads, but the metropolitan area operates Georgia Express Lanes, a network of dynamically priced toll lanes on several major interstates. These lanes are entirely cashless, meaning no cash payment is accepted at any point.

• I-85 Express Lanes (15 miles, Atlanta to Gwinnett County): US$0.10 to US$0.90 per mile depending on congestion
• I-75 Express Lane (12 miles, Atlanta to Stockbridge): minimum US$0.10 per mile with dynamic pricing
• Northwest Corridor Express Lane (I-75 and I-575, connecting to Marietta and Kennesaw): minimum US$0.10 per mile

The primary transponder system is Peach Pass. Compatible alternatives include Sun Pass and Quick Pass. Rental vehicles in Atlanta come equipped with an electronic toll device. At the counter you can choose an unlimited toll package, typically costing US$4.95 to US$5.35 per day (capped at approximately US$34.65 per rental period), plus actual toll amounts. If you decline the package and drive through an Express Lane, the rental company will charge the toll plus an administrative fee to your card after the rental.

Vehicles with 3 or more occupants may use Peach Pass Express Lanes toll-free. If you prefer to manage tolls independently, ask the counter agent about the NextPass app, which lets you link your rental plate directly.

To collect your rental car in Atlanta, you must present the following physical documents at the counter. Digital copies are not accepted.

• Original, unexpired driver's license in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the hold.
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

All named drivers must be present at the Atlanta counter with their own valid license and, if applicable, their IDP. Make sure names match across your license, passport, and credit card to avoid issues at pickup.

Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Atlanta rental.

This benefit is especially useful in Atlanta, where Georgia Express Lanes on I-85, I-75, and the Northwest Corridor use dynamic pricing that can add up over a multi-day rental. To claim your refund, email [email protected] within 30 days of returning the vehicle and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at pickup
• A receipt or statement showing the toll charges paid (toll provider invoice, final rental invoice with an itemized toll line, or transponder statement)

The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your Atlanta booking totals US$500, the cap is US$25. If you paid US$18 in tolls, you receive US$18 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Returning your rental car at Hartsfield-Jackson Atlanta International Airport is straightforward. All companies share the Rental Car Center (RCC) at 2200 Rental Car Center Parkway.

• Follow the Return signs to your rental company's designated lanes or parking spots in the RCC parking decks.
• A staff member or scanner will check the odometer and fuel level and issue a return receipt.
• After-hours returns: park in the directed spot, use the key drop box, and keep a photo of the fuel gauge and odometer as evidence.

To avoid fuel charges, refuel within approximately 10 miles of the Atlanta RCC before returning. Fuel stations are located along the access roads near I-85 and I-285. The full-to-full fuel policy means you receive the car with a full tank and must return it full, or the rental company will charge a refueling rate plus a service fee.

Once you have dropped off the car, take the free SkyTrain back to the Domestic Terminal (5 minutes) or the shuttle back to the International Terminal. The SkyTrain runs 24 hours a day, 7 days a week.

Yes, a major credit card is required to rent a car in Atlanta. The card must be in the main driver's name with the driver's name physically printed on the card, and it must be presented as a physical card at the counter. Digital wallets, virtual cards, and prepaid cards are not accepted for the security deposit hold.

At pickup, the Atlanta rental counter will place a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically US$300 to US$400, though the exact amount varies by rental company, vehicle class, and location. The hold reduces your available credit until your bank releases it after the rental closes, which can take up to 15 business days.

• Bring a backup credit card in your name in case your primary card is declined.
• Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations.
• Confirm your card has enough available credit to cover both the hold and any expected charges.

Even if you prepaid your Atlanta booking online, you must still present a physical credit card at the counter for the deposit hold.

Yes, drivers aged 21 to 24 can rent a car in Atlanta, but a young-renter surcharge applies and most vehicle classes are restricted.

In Georgia, the standard minimum age is 25 for no additional fees. Drivers aged 21 to 24 are accepted by most Atlanta rental partners but will pay a daily young-renter surcharge at the counter. The amount varies by company:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Vehicle class restrictions also apply. Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are generally available to under-25 renters. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be 25 or older.

If you are 21 to 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the young-renter fee. Check your booking confirmation to see if the waiver is explicitly listed.

Yes, you can add an additional driver to your Atlanta rental, either at no cost or for a daily fee depending on your rate.

Some Hola Car Rentals rates include one additional driver at no charge. Check your booking confirmation for the line that reads Additional driver free of charge. If it is not listed, the fee is paid at the Atlanta counter and varies by partner:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be physically present at the Atlanta pickup counter with a valid driver's license and, if applicable, an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the car without being listed on the agreement is not covered by the rental protections such as CDW/LDW.

For Avis, Budget, and Payless Atlanta locations, additional drivers must generally be at least 25 years old at the time of pickup.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving in the Atlanta area or beyond.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident, including on Atlanta highways such as the Downtown Connector (I-75/I-85)
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage applies only to travelers who are not residents of the United States or Canada. American and Canadian residents do not qualify for this benefit.

To use the assistance, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location in or around Atlanta, and a brief description of the situation. Always contact the assistance line before incurring expenses, as some reimbursements require prior authorization.

This coverage does not replace CDW/LDW for rental vehicle damage or LIS/ALI/SLI for third-party liability.

When renting a car in Atlanta, two main types of coverage are relevant: protection for the rental vehicle itself and protection for third parties.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the rental car from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving in Atlanta. Some U.S. states require rental companies to include state-minimum liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.

These two coverages work together. CDW/LDW protects the car you are driving; LIS/ALI/SLI protects others. Neither covers your own injuries (that is Personal Accident Insurance) or your belongings (Personal Effects Coverage).

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your Atlanta rate before accepting or declining anything at the counter.

An International Driving Permit (IDP) is not always mandatory to rent a car in Atlanta, but it is strongly recommended in certain situations and required in others.

• If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required at Atlanta rental counters. Without it, the counter may refuse to complete the rental.
• If your license is in English or issued by an EU/EEA country, an IDP is generally not required but may still be requested by some Atlanta rental partners.
• If your license is in a Latin-alphabet language other than English, an IDP is recommended as a precaution.

An IDP is a translation document only. It must always be carried alongside your original driver's license and is not valid as a standalone document. Obtain your IDP in your home country before traveling to Atlanta, as U.S. issuers such as AAA do not issue IDPs to holders of non-U.S. licenses.

All documents presented at the Atlanta rental counter must be physical originals. Digital copies are not accepted.

Yes, one-way rentals are available in Atlanta, allowing you to pick up at one location and return the car in a different city or airport. However, a drop-off fee may apply depending on the route, rental company, vehicle class, and season.

When searching on the Hola Car Rentals website, select a different return location. If a drop-off fee applies to your Atlanta route, it will appear on the rate details page under the To pay at destination section before you complete the booking. This fee cannot be prepaid and is paid directly at the Atlanta pickup counter.

• Same-city routes (for example, Atlanta airport to a downtown Atlanta branch): often no drop-off fee
• Atlanta to another city in Georgia or a neighboring state: a drop-off fee typically applies and varies by distance and vehicle class
• Long-distance or cross-country routes from Atlanta: usually carry higher fees or may not be permitted for certain vehicle classes

If the counter charges a drop-off fee that was not shown on your booking confirmation, keep all paperwork and contact support. The No Extra Charges© guarantee may apply if the fee was not disclosed during booking.

Rental car counters at the Atlanta Hartsfield-Jackson Airport Rental Car Center (RCC) typically operate from approximately 6:00 AM to midnight, though hours vary by rental company and may differ on holidays. Always confirm the exact hours for your chosen brand on your booking confirmation.

The ATL SkyTrain connecting the Domestic Terminal to the Atlanta RCC runs 24 hours a day, 7 days a week, so you can reach the facility at any time. However, arriving outside counter hours means you may need to use self-service kiosks or follow company-specific after-hours procedures at the RCC.

• After-hours pickup: Some Atlanta rental partners offer self-service kiosks at the RCC. Check your confirmation for instructions specific to your brand.
• After-hours return: Park in the designated spot in the RCC parking decks, use the key drop box, and retain a photo of the fuel gauge and odometer. Take the SkyTrain (Domestic) or shuttle (International Terminal) back to the terminal.

If your flight is delayed by less than 24 hours, rental companies will generally hold your Atlanta reservation. If the delay exceeds 24 hours, contact support as soon as possible to discuss your options.